Corena Jacob
Our stay at Beloved has been amazing. The rooms are spacious and clean and the beds are comfortable. The dining at all the restaurants is top notch. Great food and perfect service. When at the beach you are taken care of so well; drinks non-stop and if you want food brought to you at the beach just ask. Kayaks, SUP and Hobie Cat are included while you are down at the beach if you want some water activity. We have enjoyed our stay at Beloved and will tell all our friends about it when we get home.
Joy Goble
The beach service at Beloved is fantastic! Fernando is the absolute best! As long as he is here, I will sit in his section. He is so kind and suggested the best drinks. Drinks and food were always delivered rapidly.
We will be back tomorrow and I’m sure we will be greeted with his infectious smile!
Food is fantastic and the service everyone gives is awesome!
Claudia at the beach concierge is so fun! She will definitely have a good time with you.
Amber Robicheaux
Our stay at Beloved was amazing for our honeymoon. Beloved is best described as a luxury boutique hotel. The staff is amazing. Everyone is friendly and does their job with a smile on their face. On the beach Claudia, Fernando and Elvis are awesome. So personable and excellent waiters. Guadeloupe at the taco truck is unbeatable…authentic tacos, need I say more? All in all, we’re already planning our next trip here.
Cassie Napier
Alex was a great server and a great help during our time at Beloved Playa Mujeres. His positive attitude and kind demeanor ensured me that I was well taken of! He also was very quick to make sure my drink glass was never empty. Also if I could suggest the best beach/pool snack….it would absolutely be the fish tacos. Best poolside meal I’ve ever had on vacation, other than what they had to offer at the resort restaurants.
Paul Cohoon
We're halfway through our stay at the Beloved and it has been a wonderful time. We're already trying to plan our next trip to return! The service at the beach has been excellent thanks to Claudia and Fernando! The concierge and guest experience manager, Cristian, have made sure we are taken care of and have taken extra steps to make our stay feel special. And we can't recommend the spa enough, we booked the Mayan Ritual and it is the best spa experience I have ever had at any of the Excellence Resorts. Our masseuses, Alicia and Griselda, were magicians! Also, do yourself a favor and get a sushi appetizer and cocktail with the evening entertainment! (Don't miss Claudia T or the Reggae group!) I can't recommend the Beloved enough and we cannot wait to come back.