Debbie Joynt
Edited**
It seems some people don't like an honest review but this was our experience. We knew it was for the elder clientèle as we had read reviews and actually been to the pool here, my parents are in their late 70s and love the place. We had this hotel booked 12mths ago and for the price we paid we expected much more.
We were brought up to respect our elders, however some of the elder clientèle think they are entitled and showed no respect.
Received a nice welcome on arrival but the following day staff were rude and abrupt. Room at the side of lift and had the smallest balcony I've ever seen. Room very dated and the carpet was filthy, others complained of cockroaches.
Upgraded to All Inclusive, only had breakfast and evening meal three times as was ill. Saw the chef handling raw meat (pork chops) the carving cooked Turkey, prawn crackers full of flies. Pool bar food was was nice but the older waiter was a right misery. Pool is fantastic, lounge bar was an eye opener. Some waiters were lovely.
Unfortunately the reviews we had read beforehand are right.....its like an old people home, blokes sitting about in slippers and women crocheting jumpers. Defo not 4* and won't return, was glad to get home.
Stephen Heffernan
Rooms were spotlessly clean. We had a room with a large balcony and a view over the pool area and out to sea. Even though we were half board we had to pay for hire of kettle and safe , which we expected was included. Depending on your age and mobility the shower is actually in the bath which could be a problem for some. Maybe there are room with walk in showers.
avril marks
Myself and my husband had a week's stay in January this was our third stay at this hotel, the previous 2 occasions were several years ago.
We had a very relaxing hoilday in a familier location.
Rooms - We stayed in room 1706.
The Bathroom was spotlessly clean with towels changed daily. We had a bath with integral shower which suited us. The sleeping area was cleaned thoroughly each day. The beds were comfortable and the bedding was changed every couple of days.
The balcony had a lovely view of the pool area and the beach and sea beyond.
The maid was a star.
Service - I have no qualms about the service we received from Reception to the Bell Boy who carried out luggage to our room on arrival to the Bell Boy from County Offaly who we met one day. All were pleasant and welcoming.
Restaurant - We were there on a half board basis. The breakfast had a variety of foods to please most people. We liked that porridge was on the menu. Also the Cafe con Leche in the machine was indeed very good. The evening meal also had a variety of foods with a different themed food each evening. No gripes here
The only problem we encountered was the steps everywhere as we are now older and this was a problem for my husband.
Cameron Traynor
The hotel itself is nice but dated. We were half board and you can tell with the way management treat you. We struggled to find a table at dinner, and no one came to assist us, but were over quick enough if we had accidently sat at a table which was reserved. We were also charged for a soft drink and even water. The wifi at the hotel is an absolute joke. Once you have entered the details into your phone at reception its fine until you reach your room then its lost. Even a staff member at reception said it was terrible. We also had to hire a kettle which was €7.50 which wasnt bad for the week, but we thought there would be at least tea making facilities in our room. On the plus side the food was ok and terrace area at the top was very comfortable. The receptionists were very helpful and if you require a taxi they will call one for you and its there in a couple of minutes. We won't book into the San Antonio in the future as there needs to.be an overhaul between the hotel itself and the management.
Katie
I recently stayed at this hotel and our stay was wonderful from start to finish. All staff were very helpful, rooms were very clean, facilities were excellent. Breakfast was fabulous. We had a late evening flight and checked-out of our room at midday - the reception staff offered us a courtesy room to have a shower before our flight. I would highly recomended this hotel. It was approx 25 minute walk to the main strip in PDC, however, taxis are super affordable.