Heather Tarbert
An absolutely fantastic hotel (or Fantastico!) as we say here in Tenerife. You couldn’t ask for a better location. Everything you need is right here with the beaches just a short walk away.Go left from the hotel and you find the volcanic beach and go right for the sandy beaches. There are plentiful bars, restaurants, shops etc on the same street.
I would thoroughly recommend the half board option. The breakfast buffet has a plentiful and delicious selection of food. The restaurant staff are so professional and friendly. My thanks especially to Mon and Max who looked after me so well. The dinner buffet is simply exceptional. Fresh, cooked to order in many cases, and a huge variety. The chefs always with a smile.
The rooms are everything you need and mine was kept super clean by the ever smiling and helpful Daniela. Very comfortable beds and a great shower.
Activities are plentiful and varied. There is something for everyone. My grateful thanks to the lovely and very energetic Debbie. What a woman! She is a very accomplished yoga teacher and her watergym class is amazing.
Pablo, the assistant manager of this wonderful hotel, and Javier Gomez, the manager, are out and about all the time within the hotel, talking to guests and staff and keeping everything running smoothly. In my extensive experience of hotels all over the world, it is seldom the case that the bosses are so hands on and so involved. Genuinely warm and caring people and excellent examples of leaders by example.
It is the staff who make a good experience into a great one and that is exactly what we have in the Tigotan Lovers and Friends hotel. Bravo! Perfecto!
Randeep
Good hotel with plenty of amenities. Staff were friendly throughout stay. Food not so great, everything could have done with a lot more seasoning in general.
Clean rooms, had housekeeping daily and did a good job.
Pool areas were chilled, plenty of loungers.
Unfortunately hotel is in the Playa Las Americans, the not so clean part to say the least.
However if staying in area then this is probably the best hotel here. Staff as well as guests were friendly.
Jo Sarjeant
Smaller hotel than we're used to but jam packed full of entertainment/activities every day! Animation team are spot on and the staff are the friendliest I've come across........even top management make an appearance in the restaurant and talk to guests!
Not a huge range of food but everything is delicious and plentiful!
Rooms are basic but spotless and have plenty of wardrobe space and his and her sinks in the bathroom........shower a little small but powerful.
Plenty of sunbeds available although be aware you can only reserve for 30 mins when you go for breakfast and they are very strict on that!
All in all a fantastic hotel and we will definitely be returning!
Maria
It was a wonderful holiday. Reception meets guests with a glass of champagne which is a nice start. There are enough pools outside, and my favorite is on the rooftop, with sunbeds, a bar, and a separate nudist area if you want strip-less tanning.
Both breakfast and dinners were delicious, with plenty of choice and of good quality. The staff is very helpful and attentive but unobtrusive. The animation was discreet and pretty good.
This hotel was one of the reasons to consider this holiday one of the best for the last 4 years.
Ian Dutton
First time in tenerife and choose the best hotel. Staff can't do enough help you, managers always walking around asking all OK. Rooms are large and maid service everyday we upgraded to half board exclusive what a great thing have own area have snacks and drinks between 10 and 6 made money back extra paid in first 48 hours. Pool area clean like whole hotel is fresh cooking area in dining room at both breakfast and evening meal. Definitely will be returning soon