Spring Hotel Bitacora

Roxanne Guest

Incredible week! I’ve just been here with my two kids and sister and it was incredible. The staff are extremely friendly and attentive. We did the all inclusive package and the UP option. The kids attended the kids clubs which they loved - Dogman and the rest of the team do so much with the children. On the last day my youngest who is 5 even baked some cookies to take home. The experience on the rooftop is beautiful with incredible views and again great service. We honestly couldn’t fault the hotel. The location is perfect just down the road from the strip. I’d seen some negative reviews about the speed of service at the bar which I would have to disagree with as the team are walking around the tables constantly taking orders and delivering them to the table. I think the negative reviews are based on people being impatient. We will definitely be returning next year and will probably stay a little longer.

Rob M

Amazing hotel. Everything you need under one roof.Have been coming to Tenerife for years and it’s the first time we’ve hardly left the hotel. The kids club have been amazing with the kids and do so many great different activities. They put a lot of effort in day and night. My kids are obsessed with dog man especially and how involved he gets with all the activities. Absolutely loved the pink show for the Nighttime entertainment. Kids loved it to and danced all night. Will definitely be returning for next year.

Chelsea Hamlett

The hotel facilities, entertainment & Food are brilliant. Brilliant for family's, great water slides and pool areas! The location of the hotel is perfect, close to shops and the night life. Pick up points opposite the hotel for days out also. The only downside to this hotel is the food & drinks service, very slow and long queues for drinks. Each time a customer orders a drink, you have to scan your wrist band, makes the service very slow. Brilliant idea that your room key is your wrist band, very easy to get around the hotel. Lots of food options. The evening entertainment is amazing, really good shows, great for the whole family, magic shows, rock shows, singing.

Rachel Lloyd

We had a fantastic time at the Bitácora Hotel. The staff were all incredibly helpful and friendly. A special shoutout to Berliza from the entertainment team – she was amazing, full of energy, and made every activity so much fun. The entertainment overall was excellent, and the hotel was clean, modern, and welcoming. We’d definitely come back

Stephanie Murray

Excellent hotel and will definitely return. The kids entertainment crew have been fantastic and my son enjoyed going to kids club daily with Dogman and the other staff. Food very good for an all inclusive, particularly the Papayas bar. We had booked UP and the rooftop terrace is great too. The only downside is sunbed wars in the morning, however we did not participate and still managed to get a seat each day. We’re already looking for dates next year,