Sarah Blinco
We absolutely loved it here! First time travelling to Gran Canaria and first time at an H10 hotel via Jet2 Holidays. I’d read some reviews saying the space at the pool isn’t very big. Honestly, it was all awesome. The pool area, rooftop, food was amazing, staff fab, and so was our room. Yes, the area is quiet, but that’s what we wanted. You can easily book activities and excursions via the hotel to see more of the island. We took a cab ride 20 minutes away to Puerto de Mogan which was amazing - about €20 each way. Hotel booked the taxi and it’s easy to find one back, and you can pay by card or cash. That’s an easy half or full day trip and the town is beautiful. We will publish a YouTube review soon on channel Travel Live Learn if you’d like to see more for yourself. Will 100% return here.
Clare marie
First time here and it will not be my last. The staff were friendly, the room clean and spacious, the pool side had enough room to accommodate guests. As a treat to myself I paid for a days rent for the Riviera club where a bottle of cava was part of it. When you split the cost between two people it's not that bad. Entertainment was ok, some nights were better than others but didn't detract from the overall feeling. Location is beautiful with it being right by the beach. A lovely touch which was gratefully received was a light dinner which was left in the room as we had arrived way after 10pm. The food overall was ok. Buffet style and although I am a fussy eater I didn't have to put up with the same thing every day. Overall I thoroughly enjoyed my week here and I look forward to being a guest again next year.
graham scholes
Bald man in Reception wasn't helpful or pleasant. Barman by pool also not polite. We were told we couldn't have certain drinks with a green wristband but other people were allowed with a green wristband.
Food not labelled sin gluten, some restaurant staff not helpful and rude (female staff very helpful and friendly), male questioned and accused us our bottle of water was not all inclusive, even though we signed for it.
Room was clean but not til late, 2 days not cleaned before we got back (4pm approx), the cleaner walked in without knocking.
Not labelled properly what is all inclusive.
Karen Proctor
It was our first time in Gran Canaria, and we were very pleased with the hotel. The staff are welcoming and friendly. On arrival, we were told that our room had been upgraded, and we had a ground floor suite with a terrace. The rooftop terrace was our favourite place to relax and quieter than the pool area with very attentive bar staff. The food could have been hotter as most of the time the selection was only warm. The location was quiet, not much to do unless you use public transport or book the day trips. We would definitely recommend this hotel for out of high season holidays, and we will look to book with the hotel chain again.
Harry Cavanagh
Great hotel for a quiet, restful holiday. On the shore with a small sandy beach in front. Pool area very smart, plentiful sunbeds. Staff throughout welcoming and attentive. A varied buffet. Food at times less than piping hot. Perhaps the hotel could address this. Second visit in the past 7 months.
My Booking
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