Ona Hollywood Mirage

Deirdre Lowney

Lovely place - we stayed in one of the corner apartments with a view of the sea. The staff in reception were great, very courteous, as was the receptionist at the gym. Pool was nice but during the day it gets busy with children, couples and families. The animation staff were great to entertain people by the pool with various competitions including bingo. Housekeeping staff came to the apartments every three days. Our apartment was well kitted out with a full sized fridge freezer, cooker and oven. A cupboard just off the kitchen had an ironing board and iron. The coffee maker was easy enough to use. I loved having my cuppa on the balcony. Having two bathrooms (one ensuite) was an unexpected bonus. The area was a bit hilly so the shuttle bus service was very welcome for the return journey in the evening. I would love to come back.

john wardrop

We had a great time spending 10 days at the Hollywood Mirage. Staff were very good, welcoming and helpful. You get a small cleaning pack containing washing up liquid and cloths which is a nice touch. Rooms were clean and spacious. Our room had a spiral staircase up to the bedroom., it wasn’t the widest but it was fine for us. We chose to use pool 2 out of the three we could choose from. It gave as the most shade during the hottest times of the day. We will look to come back and stay in the future.

Amrit Mann

I have stayed at Hollywood Mirage twice now—once two years ago and again during my recent trip. Unfortunately, I found that the standards have noticeably declined, and I do not intend to return for a third stay. The hotel has become too expensive for what it currently offers. The most disappointing aspect was the cleaning service. Upon arrival, it was evident that my bathroom had not been properly cleaned. During my stay, I had to request room cleaning twice in the evening on a day it was scheduled. Even then, the “cleaning” amounted to little more than a towel change, with the bins left unemptied and the floor unswept. This is far below the standard I had previously experienced. Another major drawback was the lack of consistent hot water. The system appears to rely on water tanks that take considerable time to refill, meaning that most showers were lukewarm at best. While this may not bother everyone, it is far from ideal for guests expecting a comfortable stay. On a positive note, I would like to thank the gentleman at reception on Sunday, 28/09, who kindly arranged an early check-in for me upon arrival. As I was travelling solo, his attentiveness and focus on my safety and comfort were very much appreciated. The reception staff overall were welcoming and professional, which makes it all the more disappointing that the poor cleaning standards and unreliable hot water overshadowed my stay.

David Ward

It is a good location and fairly quiet although it is more of a family or young group place. The pools are a decent size and it's not too hard to find free beds. We didn't use any of the entertainment or food on offer. One thing to bring up is that the self catered apartments could do with extra cleaning stuff provided and maybe rewashed dishes after the previous occupants as I had to wash all the dishes again before using them. Also, there was vomit on the pavement leading out of the compound and by the time we left there were about 7 puddles, all days old.

Weronika Bondaruk

We stayed at Hollywood Mirage for a week. Place looked great at first, but not for long. On the second night of our stay we have discovered the place is full of cockroaches. You could see them on the halls and in bathrooms.The place looks great on the outside but the rooms are not too clean. You could see dust all over the room. We had a cleaning lady come in once during our stay to change the sheets and give fresh towels. On the positive note, the hotel gives you free bus connection to the beach. The hotel is located on a hill, so taking a bus directly to the hotel is a huge plus. Food was average as it usually is in hotels, so no complaints here. If you want to try nice Spanish cuisine, go to a restaurant.