Teo Georgescu
We had a fantastic time here, this is the first 5* accommodation I’ve been to and it was EVERYTHING. We were 3 in a room and the rooms were SO spacious and comfortable with daily room service. The buffet is so good, it has so many different foods, I tried so many new things that I never thought I would! The staff are so lovely and welcoming, and the entertainment they set up every night is so thoughtful and enjoyable. The bars have DELICIOUS cocktails also (I drank so many daiquiris by the pool and so many martinis during the evening entertainment!). If you can afford I also definitely recommend trying the wellness center, I didn’t want the massage to end…! We will definitely have to come back, this is going to be my go to resort from now on :)
Olivier Mitry
We recently stayed at this hotel in Tenerife and overall had a pleasant experience, with some areas that could definitely be improved.
First of all, the staff were friendly, professional and always willing to help. A special mention goes to the housekeeping team, who did a wonderful job throughout our stay. The hotel is very well located and offers a splendid view over the Bay of Adeje, which is truly a highlight. Our room was beautiful, nicely decorated, and the bedding was extremely comfortable.
However, the hotel would greatly benefit from renovation. The common areas leading to the rooms are not at the standard one would expect from a 5-star property, and the bottom of the swimming pool appears worn and in need of refurbishment.
We stayed on a half-board basis. While breakfast was very good, the dinner buffet was unfortunately disappointing. It felt more like a cafeteria than a 5-star dining experience in terms of food quality. Additionally, drinks not included in the half-board package are excessively priced.
In summary, the hotel has strong potential thanks to its staff, location and rooms, but improvements in facilities and dining quality are needed to truly meet 5-star expectations
Welsh wanderer
Absolutely wonderful trip. It was a little while ago. I've only just started reviewing on Google.
Food was out of this world. Really high quality.
The hotel and pool was possibly one of the best I have stayed in. Really absolutely beautiful. The water rockery at reception was incredible.
Nicole loved it the necklace making. Looking at coming back at Christmas or early next year.
Only issue we had was the people working behind the the pool bar. They were really slow at serving us. Also how they asked for our room number made us feel like we were criminals. It's not a cheap place. I would expect a different approach with guests.
Andrew Ireland
We had an all inclusive week in January to dodge the miserable uk winter. It was a wonderful break in glorious sunshine made even better by this fabulous hotel.
The staff are all really friendly and helpful. The quality of the food in the buffet is excellent and varied for each meal. There is always an option to have something cooked fresh and a huge selection of everything else.
The two onsite restaurants are also excellent, with one included in the package and the other priced at 50% for food - but well worth it.
Lovely grounds, very well maintained and fab to sit by the pool with a small, but well stocked bar.
The rooms are big, with a sofa and desk alongside the massive bed but are not crowded. Maybe they are a little tired in places but a very very minor issue.
Would definitely recommend the all-inclusive package as it’s excellent value and you would definitely consume more than the difference between this and the half board rate.
Many people we met were on a return visit and we will be there again next year.
Saffie Taylor
Had a wonderful stay at this hotel. Amazing pool and perfect spot to nearby beach. Good food and drink selection. Friendly staff, especially Julian and Leo who always went above and beyond to help
me with my nut allergy in the cafeteria.
Live music in the evenings was my favourite part with good cocktails at the bar.
Javier at the front desk was very helpful and friendly with enabling us to extend our stay to wait for transport.
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