Paraiso De Albufeira

Gi G

I stayed at Paraíso de Albufeira during my recent trip. The room was clean and comfortable, and the reception staff were very nice and welcoming throughout my stay. However, there were some issues that affected my overall experience. I cut my foot in the jacuzzi because part of the metal was loose, which was concerning from a safety point of view. Also, access to the swimming pool requires booking in advance, which was not clearly explained beforehand. Many of the hotel facilities require additional payment. There is a small star next to some of the rules, but it’s not very clear what this means until you arrive, which can be confusing. The restaurant staff were not very helpful, and the service there did not feel as welcoming as the reception team. On a positive note, the supermarket inside the hotel is very convenient and has good prices, similar to shops outside. Overall, the hotel has some good points, especially the cleanliness and friendly reception staff, but there are areas that need improvement, particularly safety, communication about extra charges, and customer service in the restaurant.

Joe Feeney

Good location but not what was expected for a 4 star hotel. Floor of lift has cracked tiles and room had a smell of sweat when we arrived. Overall the room seemed to be from the 1980's with minor modifications. Maybe appropriate for teens on after- school summer break!

Caroline Kennedy

Just back from a week's holiday at this hotel and never again ( too much hassle to move hotels). Rooms weren't cleaned properly, hairs on bed sheets, stains on pillow cases and towels, toothpaste marks and hairs in sink, stains on mirrors and walls, sockets didn't look safe enough to use. Rooms are very outdated. Was going down stairs to complain and met a cleaner who said she would sort it. She kept blaming everything on the laundry and cleaned our mirrors and sinks with one of our hand towels!!! Staff at reception are like robots programmed to say " sorry and I'll report the issue" who they report to would love to know!!! Pool area is an accident waiting to happen. Cracked and broken tiles, ladder in pool extremely loose, carpet area for diving into pool loose and crumpled up so very easy to trip. You have to pay for grey loungers at pool ffs!!!! Like seriously!!! And the staff make sure you do pay!!!! Bought 2 bottles of water at pool.bar and went back up to get another drink and ice for the water and was refused the ice!!! I even offered the barman €2 for 1 ice cube and he still refused!!! Went to the robots at reception and said they would report my complaint and that I could get ice in main bar and take to pool. Went to main bar and was told I would have to pay €1.50 for a glass of ice!!!!!! This hotel has great potential but is lacking a bit of tlc. The staff seem very used to complaints and get paid so why should they care. When checking out the man at reception took.my key and walked back into the back office before i could even tell him what i thought of my experience in this so called 5 star hotel. Shame on love holidays for recommending this hotel and shame on the owner of this hotel. Does the owner or manager not read these reviews or care?

Graham Down

Really poor hotel. Would class this as a 3* at best. So run down it’s awful. Rooms are stuck in the 80s and the hotel really needs an overhaul of paint, decorating & maintenance doing ASAP! So much work needs doing you could argue about knocking it down and starting again.

M Winfield

This.is not a 4 star hotel. Its dated in areas but in terms of location its perfect. The hotel is great for those wanting to wander down to the Old Town and as a group of 16 Golfers it suited what we needed. Evening entertainment was aimed at Kids but we weren't looking for that. A 1 bedroom apartment gives you the extra.space.you need including a kitchen. Pool area is again dated but with the bar and ice cream counter, is more than.passable for those looking for a long weekend bolthole. Ignore the 1 star reviews, it's much better than that.