Kerys Williams
I'm a travel agent and travel a lot with my job.
Other reviews are correct it's more of a basic 3*, rather than a 4*. I believe the rating is from the old rating, where the ratings were based on what they offer a customer, which have now changed since TripAdvisor.
Back in the day, you can see that this was a really good hotel. But very little has been done to it since, with its up keep and moderation.
✈️If you like your holidays based on staying at your hotel on an all inclusive. I don't think this is the hotel for you. The facilities are nothing compared to modern day 4* all inclusive hotels,
✈️If you are someone who just uses the hotel as a base. This is great, as the kitchen is basic but enough for what you need and a large supermarket and fast food options just a short walk away. Beach and old town Albufeira is about a 10minute walk down hill.
TIP) For about six Euros all day use, there is the tourist train. Pick up a short walk away and it's good for getting around. Takes you to the beach area and another 4 points. Great if you are trying to save time if on a short trip.
Janice Cummins
Nice and clean hotel but old fashioned. Needs updating, Otherwise lovely. Food in hotel bar was not nice, would avoid. Breakfast however in Oh La Late at the front of the hotel was beautiful in presentation and taste.
becky louise
We are here now and have 4 nights in total at this hotel. Honestly it’s not as bad as some of the reviews make it out to be, you get what you pay for it’s a cheap getaway. It definitely isn’t a 4 star 3 star at most. Rooms are dated and worn but still very good to stay in. Location is great everything is within walking distance from the hotel. Staff were lovely when checking us in. Would I stay again for another cheap getaway? Yes.
Danny Hall
Nice hotel, clean rooms, friendly cleaning staff. Also very good facilities including. Spa shop downstairs with fair prices
Shimon Abramovich
NASTY NASTY NASTY! MOUSE POOP AND COCKROACHES! DO NOT STAY HERE!
I booked this hotel on booking.com and have never been catfishes this hard. The photos make this place out to be luxurious. Man were the photos wrong. It was dirty and gross inside the lobby, smelled like cigarette smoke and mold as soon as you walked in, the hallways also had the same smell, many of the features were broken and left unrepairared. The room is where it got real nasty, MOUSE POOP on the bathroom countertop, and dead cockrouches in the corners of the bathroom left for the guests to look at I guess, the beds have staining and signs of bed bugs. I immediately grabbed my stuff and asked to check out, the hotel has refused to refund me! DO NOT STAY HERE. Worst customer service I have ever recieved in my life. I advised all of my friends and family coming to Portugal to stay away from this hotel.