amps187
Honest review here. Hotel is shockingly bad. The rooms look like they haven’t been decorated since the 50’s, the food looks like slop in the buffet area, my room was dirtier when the cleaner left, somehow nail clippings were all over my floor after she washed it (I never clipped my nails) If you like an early wake up call here is perfect for you, the cleaners will start a deep clean of an empty room at 6:45am……sounds like they’re dragging the furniture around the room for 2hrs. This happened 3 times, once above us and once on either side of us. The pool area has very little sunbeds for the size of the hotel. There is however ones you can rent. Only cash payments at the pool area (great way to dodge the tax man) who brings cash to a swimming pool..?? The rooms look nothing like the photos online so prepare yourself for disappointment. Self catering room, knobs missing from oven, numbers missing from hob, dishes from the 50’s, cutlery looks like it was used to dig a tunnel out of prison, blankets look like you took them with you from said prison.
It’s not too late to book somewhere else and save yourself the agony of dealing with this mess of a hotel. One, maybe 2 star hotel at best. I’ve stayed in a 2 star hotel in Marrakesh that was better than here…..if you know Morocco, you know what I mean
The A/C is probably the only good thing about this hotel, room is nice and cold
Sarah
I had seen the reviews online after booking and hoped they were wrong. This was one of the worst places I have ever stayed. I can deal with outdated rooms but on arrival we were greeted by a rude receptionist, on the way to our room which was on the same level of the reception, we were greeted by a huge cockroach outside the door. The rooms, though outdated, were dirty (holes in the curtains, stains on the beds, parts missing out of tiles) and smelt of curry for some reason which never left. I complained about the cockroach and reception sent the cleaner to spray our room. This made no difference as on day two we returned to our room to have an infestation of cockroaches in the bathroom and room and on further inspection of our room we found them in the makeup table drawer and the drawer in the beside locker beside my pillow. I complained and we received a new room which, though it had no cockroaches, it had ants and a toilet that barely flushed.
We had many family members staying in the hotel and every room had similar problems.
The pool wise fine to begin with until we came to the realisation that the hotel did not clean it once in the full week that we were there. There was dirty water around the pool that was never swept or cleaned. Eventually we noticed that certain parts of the pool smelt of sewage or else it was coming from the drains at the edge of the pool.
On day one as we sat by the pool bar we witnessed an altercation where the staff were confronted for handing out fake bank notes.
Overall the only good thing I can say about this hotel is that they let me change rooms. Other than that I would avoid this place like the plague. If I could give it 0 stars I would.
It is very rare that I have an experience as bad as I did here.
Ellie Fisher
I am writing to express my deep dissatisfaction with my recent stay at paraiso de Albufeira aparthotel , located at Hotel paraiso , R. Do municipio 8200-161 from [3/7/25] to [8/7/25]. Unfortunately, my experience was far below acceptable standards due to both severe cleanliness issues and a bed bug infestation. We had to cut it short and leave immediately we couldn’t even spend the night!
Upon entering my room, I immediately noticed that it was not properly cleaned. The floors were dirty, the bathroom had visible grime and hair, and the linens appeared to be unwashed. Even more concerning, I discovered bed bugs in the bedding. As a result, I experienced extreme discomfort, which not only ruined my stay but raised serious health and hygiene concerns. We had people screaming down the corridor, multiple things broken and just generally felt rather unsafe.
This experience was both distressing and unacceptable. I expected a safe, clean, and comfortable environment, and the condition of the room fell far short of even the most basic expectations. I took photos and would be happy to share them if needed for further investigation.
well as confirmation that this issue will be addressed immediately to prevent future guests from going through the same ordeal. I also suggest a thorough cleaning and pest control treatment be carried out in the affected room(s) and an overall review of the hotel’s cleanliness. Please check the reviews before staying here!
Rainbowcatsixx
This place is good yet not so good at the same time! First of all they have awesome activities for kids and a great pool! A restaurant, bars, lovely tennis courts and ect. It's location is in-between of the old town and the new town which is quite helpful!! Now, the rooms had: mold, a cockroach, ants on the sink, and a dead moth!!! And certain seats at the pool cost €10 no FOR A DAY!!!The service was good but the living space was not so much! 3/5. Thank you for still having us though!!!
maddy finch
Avoid at All Costs – Ruined Our Holiday.
We had to cut our trip short by four days and book emergency flights home due to bed bugs and an allergic reaction to the bites. This hotel is filthy, rundown, and absolutely not what it advertises.
Everything from the rooms to the pool was in a shocking state. Cracked tiles around the pool had moss growing from them, and the room was filled with broken furniture and grimy surfaces. The buffet was a complete joke — the food was barely edible and extremely limited, with hygiene that left much to be desired.
Evening entertainment was like something you'd expect from a knockoff butlins kids show— cheap, disorganized, and embarrassing. It felt more like a bad stag do than a family holiday, with rowdy groups partying and openly doing drugs in the hallways until 3am every night.
The only saving grace of the place was the reception staff — genuinely kind, helpful, and clearly trying their best despite the situation. They were apologetic and understanding when we voiced our concerns, but there’s only so much they can do when the entire hotel is in such poor condition.
This is not a family-friendly resort and I would strongly advise anyone considering this hotel to look elsewhere. We’ve never had to leave a holiday early before, and I wouldn’t wish this experience on anyone.