Steve Meggs
Really enjoyed our stay at this hotel. It’s nothing fancy. It’s in a good location and is Clean. We had a fantastic room on the eighth floor with a sea facing view. Definitely think about paying the extra for a superior room. As far as the food is concerned sometimes it might feel a bit basic, but for the additional cost it was really good value. Breakfast was similar to those I’ve had in many hotels.
Steve
Great location, 5 min walk to beach, 5 min walk to old town. Far enough away from busy and noisy bars but close enough to walk in 10 mins. Plenty of choice for somewhere to eat right outside, recommend halfway house right outside front door. Rooms spotless and very new, only complaint was with air con, they don't switch it on in April and room got uncomfortable, other than that I would come here again
Ali Jackson
This hotel is absolutely brilliant! Modern layout and decor. Very clean. Food and drinks reasonably priced and of good quality.
Staff all friendly and very attentive. Rooms are all modernised, very clean and spacious. We were fortunate to have a sea view balcony which was the icing on the cake of our holiday.
Great location. 5minutes from the beach. Just over 5minutes to the old town too. Seven seas bar offers great food for lunch. Can't complement ll the staff enough though. Really good hotel. We will definitely be back!
Laura Garbutt
Starting with the positives
The hotel is in a great location but be aware! The coach transfer drops you off at the top of a hill in front of another hotel and it's difficult to walk back up if you have mobility problems.
The hotel itself is very clean and modern, our room was beautiful. The beds are very comfortable but that's my preference.
The pool is lovely but very hot to walk around in bare feet, the bar staff were o.k.
The negatives
The main reception staff were OK but I wouldn't have them for first greeting.
The lifts are scary my friend nearly got stuck and the next minute there was a note on the button pad saying 'NOT WORK'.
The air conditioning is set to automatic temperature to 10c in the morning and warm at night we was red hot 🥵 it would've been better if we could set the temperature ourselves. We had to sleep with the balcony door open, thankfully we were on the 3rd floor.
The restaurant is clean and spacious but, the staff are very ignorant and talk in little groups to each other it's more like a social meeting than work. Instead of waiting for our plates to be taken on our 2nd night, we decided to do it ourselves.
The food our first night was horrendous the chef stood for the complete time we were there talking to the restaurant staff, the food was terrible that night I had a banana for tea and my friend had a few crackers. We went to the reception and complained, we were told the manager is on holiday and he will talk to the kitchen, and also a look to say 🖐what do you want me to do about it🤚.
The rest of our 4 day holiday a female chef was there she was very professional and the food was mediocre 😕
A note to hotel please see that your female waitress wears slacker trousers.
Me and my bestie stayed hear for 4 nights, 2 mums going for a nice break.
We will do it again but will never come back to this hotel.
Martin Griffiths
Friendly hotel, good location. nice staff. Food was nice. No kettle. Room on the second floor with a view of a wall. Not the hotel fault. Get a high floor . No kettle. Shower leaked everywhere, pooled onto floor outside bathroom also, ordered food on the terrace and waited an hour, staff said she had forgotten to put the order in. Nice week in Benidorm though.