Thirza Rouschop
Had the most amazing experience in Marrakesh due to the lovely staff of this hotel. It was an oasis of beauty and peace in all of the chaos of Marrakesh. The staff felt like family at the end of the week. They treated us with love and warmth.
TJ Shabs
What a fabulous Riad! Located in the Medina. Spaces were beautiful, 3 buildings, many areas to enjoy including rooftops with plunge pools, reading areas, areas for enjoying a beverage. Dining area was an oasis, trees and greenery galore with fountain and there were great breakfast options, dinners delicious. Rooms were large, had great character. Bathrooms well-appointed. Service was just amazing, staff really cared you had everything you needed and helped arrange pick-up, drop-off and just were so friendly! Can’t say enough about the great experience we had!
B Roy Chaudhary
A most wonderful oasis in the heart of Marrakesh. Felt very safe with teenagers in the Riad and no worries about locking rooms etc. staff paid so much attention to detail and really looked after us. A special mention for Mohammed who went out of his way to make us all feel so welcome. Traditional Riad which only had narrow alleyway access but would recommend ordering the Tuk tuk ride from front desk - the kids enjoyed that rare experience of the tuk tuk riding through the narrow alleyways.
Nomad Bakr
A Marrakech Jewel! Unforgettable Service and Historic Beauty at Riad Karmela!
Our stay at Riad Karmela was, without a doubt, a five-star experience, primarily due to the incredible team and the breathtaking beauty of this historic riad. From the moment we stepped inside, we were enveloped in genuine Moroccan hospitality that made our trip truly unforgettable.
The heart and soul of Riad Karmela are its staff. I must begin by highlighting Mohammed; what a truly great person he is. His smile was constant and genuinely warm, and he consistently went above and beyond to ensure our comfort and offer assistance with such a pleasant demeanor. He is a real gem. Following closely in their exceptional service were Amin and Ayoub, who were always ready with helpful advice, a friendly chat, or assistance with any request – nothing was too much trouble.
The warmth extended throughout the riad. Lobnah and Nora, along with all the other wonderful ladies at the breakfast buffet, started each day with a delightful spread and even more delightful smiles and attentive service. The front desk staff were a bastion of helpfulness, with a special mention to Saeed, who was fantastic in organizing excursions and providing local insights.
And one cannot forget the meticulous care taken by the ladies cleaning the rooms. Every day, we returned to a perfectly clean, fresh, and beautifully presented room – a testament to their hard work and attention to detail.
Beyond the exceptional service, Riad Karmela itself is a stunning example of historic Moroccan architecture. The intricate tilework, peaceful courtyards with their gentle fountains, and beautifully decorated common areas transport you to another era. Every corner reveals a new detail to admire, creating an atmosphere of tranquility and authentic charm amidst the vibrant energy of the Medina.
If you are looking for an authentic Marrakech experience with unparalleled service and a truly beautiful historic setting, look no further than Riad Karmela. We cannot recommend it highly enough and are already dreaming of our return!
Lucy Amans
Stayed here for just one night on the way back from a yoga retreat in Essaouira. What a fabulous place!
Big shout out to the wonderful Hakim who was very kind and helpful and ensured I was up, fed and watered at 0530 and ready for my taxi at 0600.
Will definitely be back!
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