Jessica
We recently stayed at this hotel and unfortunately felt that it did not live up to its 4-star rating, especially considering the price.
Positives:
* The view from the hotel was truly beautiful and one of the highlights of our stay.
* Most of the staff were friendly and tried to be helpful, which we appreciated.
Negatives:
* The fruit served at meals was often unripe, which was disappointing.
* There was only one pool available for regular guests (unless you were part of the "My Favourite Club"), and it was almost always overcrowded.
* Sunbeds were frequently reserved early in the morning with towels, and the staff didn’t seem to enforce any rules against this.
* The breakfast was exactly the same every day—no variety at all.
* Our room was not properly cleaned: the floors were never mopped, and the bath towels were sometimes dirty. Shower had no pressure
* The à la carte restaurant didn’t offer anything special. In fact, the food seemed like it came from the same buffet, just presented a bit nicer.
All in all, the hotel has potential, but the overall experience did not justify the price. With the current standard of service and facilities, it should not be considered a 4-star hotel.
We would probably not come back again.
Kerri Watson
We had a truly lovely stay at this beautiful hotel in Zante. The staff were really friendly and welcoming, always going the extra mile to make us feel at home. The hotel itself was spotless with a calm, relaxing atmosphere especially in the My Favourite area.
One of the highlights was the massage — really relaxing & so rejuvenating! We also really appreciated the special care and attention given to dietary requirements, which made dining here stress-free and enjoyable.
Highly recommend for anyone looking for a peaceful, caring, and refreshing getaway.
Matthew Hilsley
It’s the people who make places special and this place was made special by the incredibly attentive and friendly staff, especially Tony the barman an incredible asset for any hotel to have. We had the swim up room very clean with amazing access to the sea.
Adam Fraguela
It was an amazing holiday - the staff was extremely helpful and kind to us throughout the entire stay.
The food was exceptional - different themed meals each night, with a variety of options.
The room condition was very good, clean, air-conditioned (beneficial due to the heat).
Overall, I would definitely recommend this hotel.
Clare Fensom
Just returned from 10 nights at Aluasoul Zakynthos.
My No1 tip would be to upgrade to My Favourite Club. We had a swim up room (ac was superb, bathroom a little small but adequate) with a Bali bed immediately outside and it was fabulous but would have been happy with a front Seaview too. Guests who do not upgrade only have access to the relatively small main pool which we didn't use once as the infinity pools and access to the sea were so much better. The pier into the sea is a little precarious and does need repairing.
The staff were all super friendly and efficient. Tony at The Fancy Bar deserves a particular mention. Lovely guy.
Have seen lots of negative reviews about the food but we didn't find this to be the case. Lots of beautiful fresh salads and local delicacies. The stuffed vine leaves and taramasalata were a particular favourite along with the Greek potatoes. Labelling of dishes and allergens could be much clearer for those who require it. Drinks were fine, we're not big drinkers and are not precious about specific brands but I do think a good addition to the My Favourite Club benefits would be to include premium drinks and brands and refills of the mini-bar even if just with water and soft drinks.
In summary, we had a lovely relaxing holiday and would recommend but we will not be returning as Zakynthos itself did not have enough to offer us outside of the hotel. We prefer the likes of Rhodes and Corfu.
My Booking
