Diana Palace Hotel

Andrew Iveson

This is a 2-3 star at best, yes some rooms updated but a room with a 'private' pool has no privacy at all. Anyone walking down the path can watch you in your pool and bedroom. Pool area is filthy, literally black - paint pealing off everywhere. Only 2 nights entertainment in a week! Food is the usual all inclusive fare so nothing special.

Laura Hanskova

We came to this hotel as a family of 6, with the fact that it was clearly stated in the contract that the apartments we purchased through the Fisher travel agency were to be next to each other. However, upon arrival at the reception, we were informed that two of our family members would be transferred to another hotel. The reason was a problem with the water pipes. however, during the 3 days when part of our family was in another hotel, other guests were accommodated on the same floor in Diana Palace without any problems. So it doesn't look like a plumbing problem to me. The compensation for this inconvenience was the air conditioning for our entire stay. do you think it worked? no. I was at the reception 4 times because of a problem with the air conditioning and no one solved it. as for the receptionists, when they were supposed to solve some of our problems, they looked as if we were bothering them. I absolutely do not recommend this hotel. and if you think that's all, it's not. on the last day of our stay we met people who had the same problem as us. however, if you read the reviews from a month ago, you will find that the hotel has had this problem for a long time. in the end we found out that there were more people in the hotel than they could accommodate and therefore they moved some of them to another hotel. we also got a free transfer, with the fact that we were told by the hotel manager herself that the transfer will come as soon as we need it. the average waiting time for the transfer was 45 minutes. once the manager even called us a taxi because the transfer couldn't come, our delegate was a complete disaster. when we announced at the reception that we could not reach the delegate, they started talking that they could not believe that our delegate was behaving like this. that there was never any problem with her. quite often the cards for opening the doors also did not work for us. because of this I was at the reception 3 times. the bonus of this whole thing: the diana palace hotel is a large complex, but on the website they only show the most luxurious part of the hotel, with apartments with their own pool. almost all guests, including us, were accommodated in another part. we were very surprised because we thought that we would live in the apartments that are photographed on the website.

Berkshire Couple

Nausica (Reception) was perhaps one of the best we’ve had the pleasure of meeting… thank you. Hotel was nice, we had a room with jetted tub. Nice spacious room, while the single beds we’re comfortable they are not great. Found them too small for average adult and they move about..( mind the gap). Room was generally quiet, you don’t hear any noise from surrounding pubs or traffic. Our neighbors occasionally played loud music or movies while using their spa which was a little annoying. Jetted tub stopped working 1 day, sadly no one came to fix it when reported, luckily it started working the following evening. Meals were varied (enjoyable) with some Greek dishes, same for breakfast. Desserts tended to be more or less the same things. Bars were always busy but you only waited a minute or two. Marcos is a true barman, remembers your name an preferred drink ( so many guests) with lots of one liners (entertaining). Pools are ok and we were glad to see the hotel TRIED to enforce some rules on booking sun loungers. Early October there were always a couple free. On occasion there were children by the adult pool but we did not see them there for long. Only other negative (not hotels fault) was some guests are inconsiderate. A large welsh group held sun loungers + tables and chairs, they were making calls and playing videos via speaker, took multiple drinks and left them, filled multiple plates with food & dessert but did not eat it. Would definitely return

Raluca

7 starts hotel :)) We booked the hotel through Jet2holidays(the worst travel company) the biggest mistake, the hotel is not neither 2 stars. The rooms are old and noisy,we stayed in room 204 , the food for all inclusive is awful,not many selections, cheap drinks and the pool no chance to find a free sunbed only if you will put the alarm to wake up at 5am to be sure that you can catch one. We tried to ask why the people are allowed to reserve the sunbeds without stay at the pool and the lady from reception was saying that we have the second pool and she is sure that we will find something, of course we didn't. I'm giving 2 stars just because Panos was really friendly and gave us enough information to have a better holiday. The staff from all inclusive restaurant should be appreciated more because they are running almost all day to keep the table clean. The area for kids was closing at 6pm and is bad.

Ana-Bianca Onisei

I cannot recommend this resort enough 😊 I recently stayed at a fantastic resort in Argassi and had an amazing time! The pool was large and clean, the food was absolutely delicious and diverse, and the staff were incredibly friendly, attentive, and responsive to our needs. The rooms and dining area were spotless, and the resort's location was perfect for exploring nearby beaches. There were plenty of nearby agencies for booking activities, but if you prefer to relax, the resort has everything you need. I highly recommend this resort for a wonderful vacation experience! Whether you're a solo traveler, a couple, or a family, this resort caters to all needs and preferences. I will definitely be returning here for my future visits to Argassi, and I encourage others to do the same. Thank you for the unforgettable experience!❤️