St Julian's Bay

Carole Metcalf

This is a lovely hotel in a quiet area of St. Julians. Rooms are spacious but the bathroom in the standard room is quite small. Pool area is clean, could do with a few more parasols, but staff are happy to find one for you. Breakfast was excellent. Plenty of choice & very fresh. There are some lovely restaurants 5 minutes walk from the Hotel. All the staff were very friendly and helpful. I had a hair appointment at the hotel spa, and Carmen was lovely & did a really good wash & blow. Would recommend.

Alina Angilero

There was a small delay in receiving our room at check-in, but the staff were very friendly, helpful, and did their best to assist us. What we appreciated most was the food. The buffet was not very large, but everything available was fresh, flavorful, and well prepared. You could really taste the quality in each dish. Despite the small issue at the beginning, we had a pleasant stay and would definitely come back again.

Sol Kneup

Staff very friendly! The place is quiet, clean and has a marvelous sea view! The breakfast is súper complete and offers lactose free - gluten free options. The only thing I would complain is that I requested a manicure and the original price was supposed to be 10€, but then they ended up charging me 25€, saying that my service was different. I just recommend they are clearer when explaining the services.

Josie Hovda

I have very mixed opinions about this hotel. The location is amazing, lots of restaurants, staff is welcoming, breakfast is very good. However, this hotel either needs to be renovated or torn down. I was staying in a newly renovated room and there were many broken things, mold, and you can tell it was cheaply done. Also found 2 cockroaches in the bathroom… Is not the worst hotel, but not the best. Definitely not a 4 star hotel, probably worth a 3 star. Needs major quality upgrades and especially in the main areas. Nothing looks like the photos and the elevators are slow and noisy for close by rooms. I would still consider staying here for price and location, and it wasn’t that bad.

蔡維君

We had a very comfortable and enjoyable stay at this hotel. The service was warm, friendly, and truly made us feel welcome throughout our trip. A special thanks to Subham and the Hotel Manager for all their support and assistance in every aspect of our stay. Their professionalism and kindness made our vacation even more memorable. Highly recommended, and we look forward to staying here again in the future!

Bujar Mehmeti

First time in Malta and booked Mercure Hotel in St. Julian, it was a great experience exploring the country and having to stay in this wonderful hotel. Starting from the lobby, where me got this great reception from the staff from the day one. Really helpful, warm and kind people to the last day. The hotel was very clean and tidy the room was big enough, very clean also. The hotel was in a great location where you can get easily to the other cities like Sliema, Valetta and a great destination to enjoy the sea-sight or eat at great restaurant and other food places. I recommend it to everyone who would like to experience this country in Mediteran.

shii

We stayed here for 4 nights and overall had a very pleasant experience. (2 people) The hotel in my opinion is in a great spot . Everything is nearby which I loved as a tourist s. Although it’s close to a busy road, the beach and shoreline are only about a 10 minute walk away. There are plenty of restaurants, souvenir shops, and cafés around, plus Mercury Tower and two shopping malls within walking distance. Public transport is very convenient, with a bus stop right next to the hotel. Getting to the capital takes around 15 minutes and costs about €7 via Bolt. The rooms are modern, clean, and have a luxurious feel. Ours included two rooms and a small balcony. The room was well equipped with shampoo, body wash, soap, and a coffee machine, which I loved. The balcony view wasn’t anything special due to the outside construction (second floor) and the noise started early (around 7 a.m.). This was clearly outside the hotel’s control, and we appreciated that earplugs were provided. One small but lovely detail was the pleasant aroma throughout the hotel and on the floors, perhaps it was just for personal reference. Staff were friendly and helpful, and we were allowed to leave our luggage at the hotel after check-out until our bus to the airport. Breakfast was good overall. The selection can feel a bit repetitive, but everything we tried tasted nice. The desserts were especially delicious. Also, since we were in February, it wasn't the warmest, but we still went to check out the pool. I recommend for the view.

Adam Meadows

This Mercure hotel is a lovely hotel. It's in a great location, the facilities are excellent and all the staff that we encountered were very friendly. Yes there is construction works that are right next to the hotel which will disturb people who want to stay in bed after 7am. Lucky for us we are early birds and up and out early so it didn't impact us. I can see why there are numerous 1* reviews recently. A laminated sheet in the room apologising for the construction works and supplying cheap ear plugs wouldn't really help the situation. I cant believe that a hotel brand like Mercure have shot themselves in the foot and embarrassed themselves by not letting customers know of the construction works before arrival and not offered anything else complimentary such as drinks or meal voucher to apologise. I suppose they were waiting for customers to complain first which is very reactive to the situation. We did feel that every corner you turn on the island there was some sort of construction works going on as the island is developing at a fast pace. Overall we were very happy with our stay at the Mercure but did see lots of unhappy customers.

Daniel Keller

The hotel is conveniently located in the center of St. Julian, next to the bus station, a wide choice of restaurants and shops. It offers private parking space and a roof-top swimming pool with a lovely view. Our family suite, which was clean and well equipped. The breakfast buffet offered a wide choice, including some local options. We appreciated the friendly and efficient service of the entire team! Highly recommended for both business and vacations in Malta!

Paul M

The room was on the 10th floor with a lovely balcony and beautiful view. The large bed and well fitting curtains ensured a good night's sleep until 0730 (when local builders started work). The sofa in the sitting area was comfortable and the smart tv enabled the use of one's Netflix membership. The tv in the bedroom area was larger and maybe they should be swapped. The bathroom area was well equipped but the freestanding bath was in the bedroom area to take advantage of the view (maybe not to everyone's liking). The towels were "scratchy" but the consumables were very pleasant. We found that "storage" was problematic. There was a hanging rail with a few hangers. The were no drawers, hooks, or any other way of storing clothes. I really don't enjoy living out of a suitcase for 7 nights ! The bathroom was separated from the other areas by a glass wall and sliding glass door, supposedly made of privacy glass. Unfortunately it does not achieve this ! I get very little pleasure watching anyone emptying their bowels ! Tea/coffee was fine. The fridge wasn't working when we arrived and took around 24 hours to get it fixed / replaced. The lounge and gym were fine. The description on the All website refers to a "restaurant" but I was told it didn't exist ?? Breakfast was served in the lower ground floor .... quite comfortable, no windows and rather cave like ! The food was reasonable but lacked the provision of prepared fruit. The hot food resembled that in other Mercure hotels. Overall reasonable but not memorable. The staff were very helpful and the room was serviced quickly and efficiently. Overall, it was a reasonable experience but at 300 euros/night I expected more.

H

Stayed 8 nights here in Feb. The service was excellent, everyone friendly and happy to help. Our room was lovely, although in the new block so a bit of a walk round. The air in the rooms was quite dry and it was difficult to get the right balance with the aircon. Used the indoor and outdoor pool during the stay. They say heated but could do with being a bit warmer. The inside whirlpool was quite cold and the jets quite aggressive! Had the breakfast one morning. Pricey but an amazing choice. Plenty of cold and hot options. You definitely wouldn’t get bored if you had it everyday! The location is pretty convenient. Bus stop outside to get to Valletta and plenty of restaurants and things close by. The chocolate cake from the lounge was delicious.

Sherry Maserati

I recently stayed at the Westin Dragonara in Malta and had a mixed experience. The hotel itself is beautiful and offers true 5-star amenities. The property is well maintained, the breakfast buffet was very nice with a good variety, and the location is excellent—close to nightlife, restaurants, and entertainment. Having the casino right next door is also a plus for those who enjoy that. However, the biggest downside was the lack of individual air conditioning control. The hotel operates on a central system that switches between heat or AC depending on the season. During our stay, it was warm during the day, but AC was not available. We were advised to open the balcony doors for ventilation, which was not a realistic solution due to constant noise from children screaming at the pool below noted the entire day. This made it very difficult to sleep comfortably or even feel like the room was breathable. We were later told that only luxury suites have proper air conditioning control, which is disappointing for a hotel of this caliber. Overall, while the hotel delivers on amenities, location, and service, I would rate it closer to a 4-star experience due to the inability to sleep comfortably and the lack of climate control in standard rooms. If you’re sensitive to noise or heat, I strongly recommend booking a luxury suite—or considering another property.

Kevin Robbins

My wife and I had a wonderful 4 night stay. The room was comfortable, with great views. The service was outstanding. The hotel set up a couple of first class tours for us. We loved our overall experience in Malta too!! Thank you.

Anthony John

We were staying elsewhere but visited our friends who invited us to the Hotel. Varied experience. The service at the main bar was excellent however surprisingly they didn't stock several common drink brands. We had a snack at the Pool Bar restaurant and the service here was not particularly good or attentive. My chicken burger was slightly undercooked. No cutlery was offered. So I assumed that it had to be hand to mouth food, however no napkins offered, had to request. The table hadn't be cleared or tidy. Previous used condiments present. Very poor overall at the Pool Bar. No-one came over to check. The staff seemed disconnected with the customers. Some serious corrective training is required at this station. Glad that we chose somewhere else for our vacation to Malta.

Thomasina Ewing

This was our second stay at the property, and once again, it was an exceptional experience. After our original travel plans were cancelled, we decided to return to Malta and stay at The Westin for the entirety of our trip. Prior to arrival, we arranged an airport transfer through the concierge, and Joseph handled this efficiently with clear and prompt communication. Upon arrival at the hotel, we were warmly welcomed by Nana at reception, who ensured a smooth check-in process and kindly answered all of our questions about the property. When we entered our room, we were very impressed. It was spacious, immaculately clean, and thoughtfully prepared. We were also delighted to find a fruit basket and a card welcoming us back, which was a lovely and personal touch. We had upgraded to a superior room, and the view was truly outstanding. Throughout our stay, every member of staff we encountered was friendly, attentive, and professional. We also dined at the hotel’s Italian restaurant one evening, where the food was excellent and the experience thoroughly enjoyable. Overall, we would highly recommend this hotel to anyone seeking a five-star experience in Malta. We look forward to returning again in the future.