Falcon Hills Hotel

Yagana hamdam

It is during our stay in this hotel. The staff are friendly, but this doesn't full our stomach, my room clean or perhaps change my bed at least every 3 days.you have to keep on eye after cleaning your room if it is clean the bed has changed and the left towel. Very boring breakfast same thing every day and no test at all start from coffee, agges and not freshly baked Pastries. Use paper mini glass for guests tea and coffee all the time we have half board which includes breakfast and dinner but we can't drink any coffee, tea and juos after our dinner have to buy them . Hav3 to walk outside in hot weather to buy a normal price coffee or drink after my dinner becausetheychrge extra then outside. We have no kattle in our room imagine you want to have a cap of tea. I personally don't recommend for any one to book this hotel unless they improve from now on.

Mohamed Ibrahim

Bad customer service specially reception staff, they're not helpful at all, but specially their supervisor. His way with us it was very rude, even we were in a honeymoon but we spend all the time outside the hotel cause of the bad service.

Mohammed Hassan hamed

I stayed at Falcon Hills Hotel in Sharm El Sheikh with my family, and I kinda regret it. We were given green bracelets, and after that, some of the staff treated us like we didn’t matter. They refused to send water to our room unless we paid extra, and told us to walk down to get it ourselves from the bar and we were given cups of water not a water bottle and the small water bottle costs 30 LE and the large water bottle costs 50 LE = 1 dollar— even though it was late and we were tired. But if you did not wear the green bracelet they could get you the water bottle for free We asked to change the room because we wanted a pool view, and they just said, “no, it’s full,” without offering any help. My family paid for this trip, and we were treated worse than you’d expect at a one-star motel on the U.S. It felt like they didn’t care about Egyptian guests at all. But what we liked is the open buffet and animation team and also the life guard… and a huge shoutout to the life guard who’s name is either Abdullah or Mohamed a young man who is brave and very kind After all I do not recommend this hotel. Save your money and avoid this place if you are Egyptian :)

Serkan Şengül

Reception stuff was quite rude to us, they did not help us about any of the issues, room cleaning was also very poor, foods were not favourable. All in all it was not a nice duration for me in this hotel. Reception should smile a bit, this is vacation at the end.

birsu özhan

it was the ONLY good experience in whooole egypt. i actually had chosen king size bed back when i was doing the reservation but there were 2 seperate beds but rooms were clean. reception and the employee who gived us bug spray was sooo helpful im thankful and they also helped with our baggage we loved the atmosphere thank u i dont want to come to egypt again but if i do i might come here again