Holidays to Costa Adeje

Grif

Good location. Staff are nice. Pool area lovely. All Inclusive food surprisingly good. Nice outdoor area to eat. Only let down is general maintenance. Bit of painting and boxing in of wires and pipes around the outside areas would make it much nicer. I would return to this place...

Shawn Harris

Stayed for the fifth time in December 2023, It was the busiest I have ever seen it. The rooms are a little tired and need some upgrading. Generally the place is very clean and the staff work very hard. Had a room over looking the pool near the dining area had to put up with the loud thumping bass from the music the entertainment staff were playing every day, I was just not able to relax. Never had this in previous years. It has become more family orientated which has attracted some of the less desirable holidaymakers. The food was OK, I would suggest dining early or you will be picking through what is left as they don't replenish the food later on. Did use the gym again this time but some of the equipment was broken. Three star and for the money good value. Probably go there next December but won't be excepting a room around the pool area!

Andrew Calderwood

Overall a quite pleasant stay at this hotel. We were all inclusive, and I never had a bad meal. Lots of choice. Rooms were spacious, and we also had a suite with a private roof terrace which I loved. Lots of shops nearby. Could do with a lick of paint here and there, but despite that I enjoyed my experience here.

Dave Hudson

We got upgraded to a bigger room that overlooked the pool area which was great until the evening entertainment started and the racket was deafening. Apart from that happy days. The staff were fantastic and the food was great. Hotel is a 10min walk to the beach with plenty of shops within a 3min walk. This is our 2nd time here in 2yrs and we will return but this time ask for a room far away from the entertainment area.

Steve Jeffcoat

I read some dreadful reviews before coming here, but took them with a pinch of salt. For what it's cost this is a very good place. The surrounding area is bustling, with lots to see, well served by buses etc and 10 minutes stroll from the sea. Yes, the once beautiful rooms are now looking tired, but it's perfectly adequate, roomy accommodation. Our upgraded apartment even has a roof terrace! Beer & wine are self service, and if you haven't drunk enough by the time the bars close at 10:30 that's no one's fault but yours! The Animation team for the younger set do their thing well, but as an OAP couple it's not for us, so we took an evening stroll outside the complex. The restaurant food is hot, plentiful, flavoursome, and varied. Bring loose clothes! Every staff member I have dealt with has been extremely friendly and helpful. My only concern as a slightly doddery 68 year old with walking sticks is the number of floor level changes on the complex. Strategically placed ramps and steps are provided, but getting around isn't as easy as being on the flat. Also, the steps up to our second floor apartment have low side walls without hand rails. If you are frail, take care. All in all, I am very happy with the venue.

Jenni Taylor

Myself and a friend were on a short break ( 5 days). The hotel is in a perfect location for shops,bars and the beach ,we didn't do any excursions (tho plenty on offer) preferring to make use of the gorgeous weather and lounge by the pool which was lovely and always plenty of sunbeds, we were all inclusive and really enjoyed the food and the drinks 😁..the hotel is clean and the staff all very friendly. The room was spacious and comfortable my only small complaint is that the wardrobes can't fit a long dress in them.. we went out and about in the evening enjoying the entertainment in the bars.. I'd definitely love to come back it was great ..

Catalin Piciorlung

Our stay at this hotel was fantastic. Initially, they were fully booked when we arrived, despite our reservation three weeks prior. They arranged one night in another hotel and covered transportation. The next day, we got a beautiful room with a pool view and sea view balcony. The all-inclusive dining was a pleasant surprise, and the restaurant staff were courteous and professional. The hotel was spotless, and the pool area had all-day sun exposure. It was a great experience.

Fran Brewin

Unfortunately the elevators not suitable for Electric wheelchair couldn't fit my wheelchair in them hence had to leave wheelchair in the car. Food buffet OK, Couldn't use facilities as too far for walking but they looked great. I was solo but it looked a great child friendly hotel. Staff were nice. For the price it was great so if you are a semi-abled bodied person who likes fun stay here.

John Dakin

We loved it, food was good, no problem getting a sunbed the rooms are larger than normal. WiFi in the rooms is patchy and poor. This hotel is due to close on April 2nd for a massive refurbishment. Check their website for reopening dates. We definitely will be returning.

Iana Slepchenko

- Food was soooo tasty, every day different, big choice of meat, vegetables, fruits, sweets. Be sure to gain 1-2 kg :D - Everything clean and well-maintained. Hotel was decorated for X-mas and NY evening. - Helpful personal in reception, bars. Very polite and focus on client.

Jayy Eff

The reviews do this hotel a massive injustice. I'm going to get the bad point out of the way because there is only one... the pool... it needs serious renovations! Broken tiles around the outside and a loss of paint on the inside makes it appear dirty. 420 EVERYWHERE! LOVED IT! 0 COCKROACHES TO BE FOUND INSIDE ROOMS (it's a volcanic island they're everywhere some people are so thick) access to the pool any time of day aslong as being respectful of people asleep. Couldn't have asked for better if I'm honest especially when you think of the price! I'm going back in August all inclusive!

Em

We spent a week here and honestly had a great time. The apartment was clean and well equipped with a lovely view from the balcony. The food was generally really nice and there was always something for everyone. The only problem was the other guests there, there is a lot of loud rowdy people. But that isn’t the hotels fault and for how cheap it is, it will attract that market of people and it didn’t ruin the holiday at all. Just chose to sit in the quietest corner of the sun lounger area! Staff were all very friendly and always happy to help

Aneta Ostrowska

The hotel needs renovation, starting from the rooms via the restauration ends at pool where the tile floors are very destroyed and dangerous for feet especially for running kids. The food was not bad everyone could find something for themselves, the service is nice and helpful just one guy ,who often works at the pool bar was rude. Poor animations for kids by the day at evening disco party and a lot of drunk, loud people mostly from England but not bad if you want to dance. 😉 The hotel is located on a hill about 20 min from the beach that's why the views are beautiful especially at sunset.

Madelaine

Laguna Park 2 provided a comfortable and enjoyable stay during our time in Tenerife. The apartment was spacious and well-maintained, offering a relaxing environment to unwind after a day of exploring. The pool area was lovely and provided a great place to soak up the sun. The location was convenient, with easy access to nearby attractions and amenities. While we had a pleasant experience overall, there were some minor issues with cleanliness in the common areas and occasional noise disturbances. Despite these small drawbacks, we still had a wonderful time and would consider returning in the future.

Anthony Hughes

Located up a steep hill, very exhausting getting back to the hotel after a night out. Ended up using a lot of taxis. No WiFi apart from reception. Our room was located next to the pool which wasn't bad but the hotel had no control over most of the guest there so people was screaming and shouting and in and out of the pool at all hours through the night. If you want an enjoyable experience don't waste your money here, pay a little extra and book a hotel closer to the beach and definitely research the reviews before booking. View at sunset was good.

Keith Raymond

Well maintained and quiet complex, nice pool/bar area. Plenty of sunbeds available. Apartments were good, clean and spacious, some minor maintenance issues but nothing significant. Staff were very friendly and helpful, from the pool bar to the lifeguard and reception staff. Special mention to reception for arranging a change of apartment for us very late at night when one of our group had an accident, ended up on crutches and could not manage steps. Location was fine, 2 small supermarkets within 100m, a larger centre 5 min walk away and like everything in the area, a steep but manageable 15-20 min walk up from the seafront (or €5-6 in a taxi). Would definitely stay there again.

Ant Hall

Great value for money hotel. 15 stroll down to the main part of town. 6 euro taxi back at night. Save yourself 300 euro over 5 nights. Pool bar very competitive prices served foid and drink. 2 pools plenty sunbeds so all.good would go again.

Krista piese

Very nice place. In the middle of all the activities, all the parties and shopping centres. View are just amazing. Pool bar staff amazing. Can't remember the name of the lady, but she's amazing, fun and entertaining. Very nice service. Will go there back again ❤️

Richard “Hd1Adonis” Fitzpatrick

Been here a few times ,great rooms for the price, shop just round corner, nice pool,quiet area,bar staff work really hard,only thing I would say is to sort the levelling of the pool table out n maybe bring it down to 1 euro

Lauren Neely

During the last day of our holiday, we returned to our hotel room to see that our whole bathroom ceiling had collapsed, smashing the sink and toilet causing it to leak. This room was clearly unsafe and dangerous as if either my partner or I would have been in the shower it may have killed us. The receptionist at the time clearly did not know how to handle a situation like this and tried to dismiss me and partner away when we asked about a refund, after replying “I changed your room?”. The manager however was very professional and apologetic the next day, even extending our checkout to later which was appreciated. Just scary to think about what would have happened if we had been in there, will not be returning in the future.

Debra Hunter

Never been to Tenerife before, so went blind. Location great. Bit daunting finding our room, as we arrived at night. But, reception gave us a map. Checked in no problem. Room was basic, but had everything you need. Comfy bed, 2 pillows,kettle, and fridge. Weirdly, there was no wardrobe, there was a rack on the wall, with several hooks for hangers, which were provided, not a problem really. Nice big bathroom with walk in shower. Television with English channels. Also, air conditioning. The pool area was nice, we were a 30 second walk away. Just used the room as a base really. Short walk to the beach. Only used the restaurant for drinks, but it was busy for meals. I would stay again.

Jo Myall

We booked an easyJet holiday and we're very pleased. The transfer to the hotel was quick and easy. The check in was smooth. The apartment (no. 31) was clean, comfortable, spacious, and had excellent wifi. The pool was lovely, and the staff were kind, caring, and very helpful. The restaurant attached was delicious, and reasonably priced. Would definitely recommend.

Kayleigh Davies

Just returned from a week here with my husband. I have been to the area many times so mainly booked it for its excellent location and extremely cheap price (only 450 for a week in August!) We weren't expecting much, especially after reading so many negative reviews but were pleasantly surprised. Positives We were very pleased to see that our room had air conditioning which really helped! I'm assuming that it's just luck of the draw as it's not advertised. The studio was well equipped and large, with a wall separating the sleeping area from the living Room, making it more of a one bedroom apartment. The kitchen had a microwave, full oven and stove top. Very central location, within easy walking distance of beaches, bars and restaurants. No need for taxis! The pool area is great and is open until 10pm. It has a little bar serving great sangria, cocktails and meals. The security felt great. I've stayed in many apartment complexes where I have felt unsafe but you needed a key card to get in and new doors on the apartments were solid with good locks/patio doors had railings so you could leave the door open to sleep, even on the ground floor. Negatives They are currently renovating so there was a lot of building noise! I guess there's no good time to do it in Tenerife as there is no low season. The beds were uncomfortable! There was no way to let the cleaner know if you wanted the room cleaned or not. She just turned up at 9am and rang the bell so we were usually still in bed and she said she couldn't come back later. Overall we had a great stay and I would definitely return.

carol jones

I'm in Tinerte Gardens at the moment. Been here over a week and haven't had a nights sleep yet! I've been coming here over 20 years but I won't be coming back! I've got one of the newly refurbished air conditioned rooms. What a shame I can't enjoy it. Drilling, banging and hammering until 6pm in the evening. Two more apartments being done up, but no break even on Sundays. Siesta is out of the question!! Loonies in the rooms all around me, their individual disco's start about 4pm then they're shouting across to each other and singing along (badly) to their music. The only time they turn it down is when they're on the phone home, then they're shouting down the phone! Oh yes- and everyone else's phone dinging notifications all the time (mine are on silent). Supposed to be security who make sure no noise after midnight but I've never seen them! When I complained at reception, the girl just said, “I’ll send someone”. She didn’t! I've tried going out late and getting pickled but "Pickfords" are still moving furniture upstairs til gone 4am, or stomping about to use the loo all night. When I finally fall asleep, the maid rings at 9am to clean my room. The staff are brilliant and the pool is adequate. The lovely downstairs bar has been turned into six “under pool” rooms, they have no natural daylight! Adios, Tinerfe Gardens!

Lesley Dargan

Very dated all up hill not good for people with mobility issues Only good thing was a lovely pool and great pool bar and cafeb

Lynn Wyllie

We are here just now & this place is absolutely disgusting. Filthy. On arrival, dead cockroaches behind the door. Floor tiles are cracked. Corners of the room dusty. Shower doesn’t work properly. Avoid at all costs

Stephanie Goodall

We came here last December as a family and we only did self catering however the room are good but the only issue we had was the door not locking and the shower got super slippy as there was nothing stopping the water. The pool was freezing even know it says that its heated witch is why we went there was disappointing. We didn't try the food or drink so can't comment there. The hotel is up on the hill right at top so it's a taxi trip every time or your gonna get the excersise of a lifetime. I would say this place is not for kids and more for adults.

Kati Anderson

We have just stayed here for 10 nights and what an amazing place. The only thing I can say about it really that would require attention is the cleanliness of the place. Although cleaner did come into rooms sometimes bed wasn't made or maybe bins not emptied and the litter in the pathways between the apartments that others left behind them was left all day sometimes. Anyway that really was the only let down apart from the 2nd night was spoiled by very rowdy party goers till all hours and after numerous calls to reception they still hung about drinking and one off them was extremely rude to us all when we approached him about the noise. But i suppose you get them everywhere. The bar staff are amazing. So happy and can't do enough for you. It's good to see a team work together so well. If you want views and enjoy being away from the hustle this is the place for you as wow what a view!. There is a lovely walk up the back of the mountain aswell which we found. The food was lovely and the cocktails lush. And very reasonable for prices. When they say it's a cardiac Hill they are right. It's defo a climb up but we got taxis up and we walked down to town. A definate for the people who are looking for the quieter side of things in Adeje.

Mark Marshall

Loved this hotel, the staff were fantastic, food was really nice and reasonably priced and a great drink selection. The view is stunning being up the hill, we had a night at the hotel with a live singer, the pool was light up, it was perfect. The only downside is the location due to the hill but that's easily solved with taxis which reception will order for you and they are €6 into the centre of Adeje. There's an E-scooter parking area not too far away and they're around €2 if you use them to go down to the bars.

Cherelle Grant

Rushed and booked this place without fully reading everything. Arrived and had to walk up steep hills to get to reception. Brief talk and then shown to room. Up another hill lugging cases and 3 kids. View is amazing but it’s not ideal when you need to go out as you spend heaps on taxis and they add on surcharge. Spent about €160 on taxis over 4 days. Rooms are not great bit outdated, balcony door didn’t shut, furniture bit old and ripped, place has cockroaches so be prepared to squash a few. Beds wasn’t changed the whole 4 days we were there. They might sweep which isn’t fantastic as place still messy and you get fresh towels every other day.Cleaniness isn’t great here. Food is alright , priced reasonable and good portion sizes. Wouldn’t stay here again as it’s not local to any shops, no entertainment for kids, no shuttle busses to anywhere provided by the hotel. Love Tenerife but would definitely stick to my previous hotel which was a 4* and family favourite. If you’re just using this place to lay your head then it’s ok I guess as you won’t be in much. But if your rate cleanliness high on your list then here is not for you. Also I didn’t realise it’s a smoking hotel I most definitely wouldn’t have booked had I known that as I can’t stand the smell or want that smell around my kids. Kids had fun in pool nice kids pool music plays so it’s a good vibe of a daytime. Wasn’t problem getting sunbed even tho I didn’t use one. Relatively quiet at nights as I think a lot of people go out so wasn’t a problem having noisy neighbours I didn’t experience. So I’ve put quiet but there is chance you can be next to a noisy bunch as it does attract younger adults. Sunsets are amazing. Staff are lovely otherwise.

Philip Quartermaine

24h reception on site is helpful if you are locked out or there is an issue with a managed apartment here, even at 5 in the morning. The pool complex was nice, as was the bar / restaurant. I liked the apartment, there was plenty of space and my balcony had the sun all day. Some pool side balconies will only receive sun in mid summer due to the position, but it's a huge complex with 2 entrances. There is a hill if you are thinking of walking back from the beach and it's hot, be safe. Staff were friendly, stayed 6 days.

Co!in Gibson

I had a lovely stay at this hotel, I found it very peaceful and the pool area was so relaxing and the pool bar was run by friendly staff. Room was well equipped for your holiday every thing you need for self catering. Definitely will book this hotel again.

Jenny Stokoe

The rooms were basic and ours definitely needs updating. The pool area was lovely. Pool bar was open 12-6:30pm, maybe as we visited in Feb, and served drinks and ice creams. Good location although quite a steep hill to the busier bars and restaurants. We had breakfast at The Deli and Th e Hemingway - just beneath the hotel and both were lovely. We also ate at the Italian by the entrance and the food there was amazing! We were disappointed that the rooms were only cleaned on request and that on this occasion it took 3 requests and a visit to reception before our rooms were cleaned. All staff were polite and apologetic.

Scott Race

Fantastic break.. great location just around the corner from some lovely restaurants. The pool is heated which was a lovely perk. Pool area is clean fanatic bar on site with pool sky sports darts and ping pong. Nice flat grounds with fantastic scenery around. Room was spacious clean great balcony with sea view overlooking the mountains. Fantastic kitchen area with everything you need to self cater. Friendly reception staff very helpful and can contact them through WhatsApp for room service as well which was a nice touch. Secure hotel. No fighting to get a Sunbed either just a really pleasant chilled hotel… the place is located on a hill which will give the legs a good workout or you can hire the electric scooters and ride up as there’s a scooter parking spot next to the hotel. Great stay will definitely book again soon

Craig Allen

Great hotel! Lovely pool areas, the astro turf is great for when you have little ones ! Heated pool also makes all the difference. The rooms are lovely, modern and spacious. Location is great for aqulaland water park, literally across the road, 10 min walk to siam park also! There is a bit of a walk up and down the hill going back and forth ro the beach, bars and restaurants, it's not too bad, 5 euro in a taxi takes the edge off 😀 over all great stay and would stay again!

Simon Ashworth

The hotel staff are lovely and very helpful suggesting places to visit and local restaurants. We asked for advice several times and were very happy with the staff’s local knowledge. The apartment had a comfortable bedroom with plenty of storage and a lounge area for watching the TV. The kitchen contained everything we needed to cook, make coffee and iron clothing. The shower was good with plenty of hot water but tended to wet the bathroom floor a bit. The large terrace had a sturdy dining table and chairs with areas of shade and sunlight. A small garden at the end would benefit from a little weeding and perhaps some cacti planted as these would be fairly low maintenance. The hotel pool and grounds are beautiful, very well maintained with lots of places to relax/sunbathe. The hotel has beautiful gardens with many flowers in bloom. A spa and gym are also available. I would have given 5 stars but the WiFi stopped working on the second day. I asked for it to be fixed three times but this did not happen until our last evening. Hopefully the next guests will enjoy a more seamless experience now it is fixed.

Johan Hedberg

This is a very nice hotel with an exceptional nice staff. We stayed in a two bedroom apartment with sea view (room 12) and loved it! Great ocean view and even though the room might need a bit of a overhaul in a couple of years (especially the bathroom) it was clean, nice and very comfortable. The cleaning staff did a great job! The pool had a nice temperature, there were never a major shortage of sunbeds (even though we’d prefer it the “Don’t reserve sunbeds” could be a bit reinforced so people actually comply) and the whole pool area was very clean and nice. Sun all day and shielded from any wind - we LOVED it! The pool area had a bar with friendly staff and moderately priced food and beverage. The gym is something out of a prison and could need a major cleaning but we still went there with a smile. Location is good with a Supermercado within a five minutes walk if you can’t find what you’re looking for in the shop at the hotel. A wide range of restaurants within ten minutes walk - we never took a cab. Talked to some guests that’s been coming back every year the last fifteen years and I can absolutely understand why. We loved it here!

James Cutts

The staff are all fantastic, very friendly and accommodating, the 'hotel' is let down by its location and the rooms which are dated and in need of a spruce up. Firstly: Location - it is well away from any of the night life/restaurants, prepare to take a taxi to and from the centre (expect to pay between €5.50/8.50) or walk (downhill the way there, steep on the way back!). Secondly: The Rooms - We booked a studio apartment to find the sleeping arrangement was either a small camp style fold out bed, or perched on the edge of the sofa. Not ideal. The bathrooms are clean enough but the shower had very little water flow and the water tank was only really big enough for one person to have a shower, the other has to wait a short while for the tank to refill. The rooms are quite well equipped, having an oven, four ring hob, microwave, fridge freezer which is good and the balcony was large with comfy chairs and a table. The pool area can also be very noisy with music blasted out from the pool bar and generally the music consists of several songs played on a loop which is very annoying. Pool bar is very overpriced, a small walk to the shop outside the 'hotel' is recommended. The pool attendant also seems to stick to some of the pool rules when it suits him, signs up saying no ball games, no lilos etc but one day I noticed a group of young lads playing with a football in the pool, nothing said, next day me and my wife throwing a small waboba ball between each other, got told to stop. Pool was also full of lilos and when I asked was he going to remove them he just looked straight at me and said nothing. I don't mind following rules if they are adhered to at all times! On reflection we would return to Costa Adeje again but would definitely chose apartments closer to where all the bars/restaurants are.

lynn hoyle

My husband and myself are staying here now. It's absolutely beautiful. Stunning sea views from our balcony. Very happy with our apartment. Everything you need in the kitchen. Spacious balcony All staff very friendly and helpful. I read 1 negative review that said don't go to the bar across the road because it's rough. 'UNION BAR' so we went! Of course we did. It was NOT rough at all. It had a lovely atmosphere. Small but nice. Bar staff and customers made us feel really welcome. So don't listen to fussy negative comments.

Naomi Thatcher

The rooms are okay, but if you get a studio these are only suitable for 1 person. It's up 2 very steep hills from the main area but taxi back up is about 5 euro. All staff are friendly and the bakery is wonderful. Only downside was the pool was full of algae the sides of the pool were green and all swimming costumes and everything the water touched was instantly stained green.

Norbert Szak

First of all it is not a 4 star hotel!! Outdated, run down place. Reception staff layed back, not very helpful. Rooms are in terrible condition, need a re-vamp for sure. Full of cockroaches, when you mention this at the reception they just shruggle their shoulders. Bad attitude! Not cheap so expected something else! Never again! Oh and the noise...there is a bar called sloop or slop not sure but on Sundays play live music which is terrible and very noisy when mentioned this to reception staff (again) they said: well this is Tenerife they are allowed to do that! What? Seriously??? Worst hotel ever!! Avoid!!

dibleyfm1

We stayed in a private apartment which was situated on floor 3, perfect room with good fresh decoration kept to a high standard and is equipped with everything you can think of including books to read/ towels even a shopping trolley to stock up from the local shop . Elevator available all week .Club Atlantis as with many on the island is on a hill however,it is only 5 mins from everything you need for a great holiday. Reception staff are very pleasant and helpful.Everywhere is clean and tidy . Issues : air con is switched off by the hotel in autumn so even though there is currently a mini heatwave no aircon was available . There is a slight issue with sunbeds. You cannot reserve them which you would think was great and the pool attendant unlocks the beds stacks at 10am . but you will have to que to get one and they do que early also from 9am you can see people placing towels on the ground where they intend to place the beds and they all set up the beds and go back off to breakfast or about their day so still you can end up without a sunbed even though they are empty most of the day . There is a pool bar /Cafe. Food looks good but it can get busy and with only 1 cooking and 1 serving I did notice long wait times when busy . The area is perfect with bars and restraunts a plenty . Make sure you try the slow boat Chinese/Las Olas/ sun inn/ deli delights

Jane “Jane” Lynch

All rooms that are owned by hotel are dated. Wood-chip style walls, wicker units, lack of power points. Beds were comfortable to sleep in and clean. Rooms at front of hotel get no sun at all so they are cold n dull. Reception staff unhelpful. Every morning theres a tussle for sunbeds and all pool rules are broken. Aggressive sunbed snatch once they are unlocked, not friendly atmosphere👎

Craig Stephens

Great apartment big pools( very cold lol) Quiet hotel, lovely staff. Pool bar staff are great. Great sea views.

Bart Van Dooren

Would rate it a 4,5 stars. The food was very nice, a lot of choice, generally something there for everyone at breakfast and dinner. Lunch only has a few options. The staff are very kind, really a plus point of the hotel. The pool is very nice, you can get your own parasol and there are enough sun beds for everyone. The hotel is also very close to the beach, which is really nice. The room was clean and had a large fridge. Downside is there is only WiFi in the lobby, not in the room, and we had 2 single beds instead of 1 big bed. All in all I would recommend HOVIMA Atlantis.

Susan Alsop

A lovely one bed apartment, fully equipped for self catering. A lively friendly pool bar. Great location

Lynn Paterson

Airbnb apartment,host Stuart. Stuart responds to enquiries promptly. Apartment perfect,has everything I need for my 10 night stay. Great location and friendly bar on site. Nice pool,plenty loungers and parasols so no need to put down towels early like in some resorts. Definitely recommend.

Moe Szyslak

Only negative I have is the room only had 1 air conditioning unit which was upstairs so didn't help to cool the bedroom downstairs. All other aspects of the holiday were excellent including location, the nearby shops and not least the 2 boys at the pool bar who were very friendly and they also serve good snack food.

Kelly Schubert

Very convenient and quiet apartment complex. We’ve stayed here 3 times and this time for 4 weeks. Clean, quiet, nice pool with loungers and umbrellas, a pool bar is now open too. Less than 5 minutes walk from Fañabe beach, supermarket and many restaurants and bars. There are no seaview rooms but very nice place to stay.

Audrey Mclaughlan

Another lovely stay. Enjoyed our days at the pool and had a lovely time up at the bar having lunch and a few drinks. Dylan and Stuart are very friendly and served a nice lunch and fab champagne sangria.

Hayden Pearce

Excellent location, providing a peaceful retreat from the lively oceanfront. The property is meticulously maintained, showcasing cleanliness throughout. The staff's friendliness adds to the positive experience. While our 3-bed apartment boasts a spacious and sunny balcony, the kitchen could benefit from a refresh and include more essential equipment. Overall, a very good stay with room for minor improvements.

Saoirse F

What a super hotel! Great facilities- pool and jacuzzi were great, but there are always extra activities on throughout the day- archery, Pilates and more. A must is the rooftop bar to watch the sun set with a glass of something nice! The rooms are really quite large and modern (bathrooms are perhaps a little dated) and huge balconies with a sea view. The location is good- set up away from the sea front but only a 20min walk to the bars and restaurants (there are a couple around the hotel if you don’t fancy the walk). It’s quite an incline so your calves will feel it! The staff are lovely. Really helpful and welcoming.

Kc Adams

Absolutely loved my time here. Stayed in a two bedroom apartment which was wonderful, large balcony with amazing view. Shop, restaurant, pool, jacuzzi and bar all on site. 10-15 min walk or 6 mins scooter ride to the beach and main strip of bars and shops. Staff friendly, welcoming and helpful. I will be back in a few months time!

Steven Lux

Lovely location up high and very nice rooms and facilities. There is no daily room cleaning/tidying, which for a resort is odd (it costs to have this). On site restaurant I can't comment on as we didn't eat there as it's reserved for half board residents. Cafe is lovely with great choices for brekkie and lunch. 5€ cab ride to the beach front where there is plenty of restaurants and shops.

John Carroll

We spent 2 weeks at the Ramada Residences in Costa Adeje. The room was tired and dated, the fridge wasn't the best and struggled at keeping the important things (the beer and wine) cold. We also had 2 cockroachs during our stay and we also saw several others around the complex. The air conditioning worked fine and we had a big balcony with a great view. The resort is quite a bit up the hill, although we walked up most of the time, if you have any mobility issues then a taxi would be necessary. The taxi costs around €8. The beds were comfy but the cleaners only came a couple of times during our stay. All in all a mixed bag and needs some TLC.

Vincent Quattrucci

Very friendly staff and a very clean hotel. Food seems an unusual set up with a menu and part buffet for all inclusive guests but generally we found something to eat. Only on one occasion I asked several times for a well done cheeseburger (that particular day nothing else really appealed) and after returning twice for being rather pink in the middle I gave up. When there was Entrecote I asked for it to be cooked a lot more and they happily obliged. Only Spanish holiday I've ever experienced where at least one evening Paella wasn't a menu or buffet choice. A little too far out of the main attractions with very little to do without expensive taxi journeys or car hire. If you want to just sit by a pool for a quiet week you're on a winner here. Great attraction for us was the lift into the pool for disabled / wheelchair user which staff were always happy to assist with very little fuss which sometimes makes these things more embarrassing for the user than necessary.

Alina Craciun

DISGUSTING. NOT worth 4 stars (3 with tolerance) and NOT suitable for families. We had an apartment facing the street, horribly noisy until 1am from restaurants downstairs, anf also during the night. Our little one was unable to keep his normal sleeping schedule. We asked for a change of room, offering to pay even double. The answer was a lie first (we don’t have anything), then the staff became unpleasant when we told them we just saw empty rooms (the man at the reception was raising the voice at me - perhaps this is how he was educated, to raise voice at women customers - unacceptable!!!). Food is average at its best (don’t even try coffee or juices - my son had a stomach disorder after drinking their artificial juices from the machine). Apartments are very spacious, however ours was like an oven, day and night. The strongest point was cleanliness (I am ironic!). We never saw so much hair in a bathroom when you just check in to a hotel room. Bathrooms are in their “juice” (not renovated in the last 30-40 years) - old and dirty. DISGUSTING! Same for rooms, tired and dirty. Our bed sheets (changed!!!) we’re simply disgusting - photo attached, dubious spots (feces most probably) and black strong hair (we have blond and red hair only in the family, no one has black hair). Photo talks for itself. This is the impression with which we leave this hotel. DISGUSTING. Even if we paid for a week, we will just quit tomorrow first thing and go to another hotel. We don’t want to ruin our holidays by staying here.

Gizem Yaman

This is more like a 3 star hotel. Big cons: no AC in the rooms, we had the afternoon sun and it overheated. Breakfast was quite poor for that price, bad coffee, machine-made juice and no olives. A bit far from center and shopping. Building is old. Pros: amazing sea view, nice customer service. There are a handful of nice restaurants with in 100m and very nice beach. Overall we were okay but the place needs improvements.

Abolfazl Jafarzadehpour

I recently spent a delightful week at this hotel, and I couldn't wait to share my experience! Everything met my expectations, but what truly blew me away was the pool—it exceeded all my imagination! The panoramic view was simply breathtaking. The hotel itself was excellent, and the service was top-notch. We thoroughly enjoyed our stay, and the highlight of it all was undoubtedly the staff. They are incredibly helpful and genuinely caring. Whenever we needed anything, they went above and beyond to assist us in every way possible. In summary, I wholeheartedly recommend this hotel for a relaxing vacation. It's an experience you won't want to miss!

J Hautopp

In general, nice rooms, but windows and blinds need service. Everyone wants you to feel welcome and appreciated. Food is overall good and og nice variation. Some dishes tend to be overcooked, though! Eg well done, entrecote or tuna cooked to death.

Marc

We were greeted at Sunset Bay by extremely lovely staff. We were lucky enough to have a free room upgrade, which was amazing. The location of the hotel is literally perfect, the pools and facilities are amazing too. We'd like to extend our deepest gratitude to all the staff at Sunset Bay for making our holiday fabulous. Muchas gracias :)

Staci Cooper

Great self catering apartments with lots of on-site security for peace of mind. Apartments are clean with a filtration system to avoid carrying heavy bottles of water. All staff are very friendly and helpful. Two pools with varying entertainment for families. Lots of restaurants in and around the complex, again with lots of entertainment.

Ted Lea

Trying to find the reception to check in was a little tough due to limited signs. Once checked in we were told that we were upgraded due to lack of studios. We thought this was great to begin with, until we saw the location of the room. Surrounded on all sides by bars with loud music/other guests all day and night, after ironically signing to say that we would not make any loud and disruptive noises after 10pm.. other than that, the room and service were well equipped and pleasant.

Sarah Clarke

Stayed here between Christmas and New Year for a week. The room was lovely with the balcony having an incredible view. The facilities were good - with two pools available. The heated was much more pleasant than the non-heated but spent time around both. Would definitely stay here again!

Sam Cheney

Just arrived home. I'll start at the beginning....check in was easy and the reception team we're really nice and friendly. They even check in throughout the stay to make sure all is OK for you. The apartments were well equipped and spacious, we had a 2 bed 2 bath with dishwasher and everything you could need. Initially the cleanliness looked amazing but sadly there was broken glass under one of the twin beds that worked its way out and I trod on it a few days into holiday. However, when reported it was dealt with quickly. The cleaners came on our third day and they did a fairly good job but not brilliant. They also came the day before we left and on the morning of packing up I noticed a couple of towels and some bedding had marks on them (not made by us) but all in all it was OK. The apartments are close to the bars, restaurants and other facilities and there are some on site too. There's also a couple of pools. All in I would recommend Sunset bay club and we had a very enjoyable holiday.

Julie Platt

I have just spent 3 weeks at this wonderful hotel. The staff are helpful and friendly and the buffet meals are always good. The pools and sunset bar and jacuzzi are well kept. A great location and varied clientele. It was my second visit and I loved it as much as the first.

BeeBoyKy

We was not happy without room but they changed us the next day, wonderful views, and very quiet! Love the black beach on the door step and more is being built around the area to make it inclusive! This is our 4th time returning !

Hans Scheerder

Location is perfect but a hotel that is not able to serve a decent cup of coffee during breakfast is a shame. Food is ok but some dishes did taste the same as the coffee. Staff is super friendly though. Tip: get a bottle of wine from the wine menu since it tastes much better than the house wine

Sorin Timari

Nice hotel in front of the beach located in La Caleta, a quiet area from Costa Adeje. Very close to a beach with black sand but the hotel has also a generous pool area. Also you can walk to a marvelous small gulf full of nice restaurants where you can enjoy the seaview and also some good food. The hotel staff is amazing, willing to help and to supply the best experience. From the cleaning ladies to the waiters and reception desk, all are excellent trained, friendly and polite. From the reception desk I would like to mention particularly two people: Alberto and July - outstanding service! The rooms are big enough, some with large terrace included, but a little bit outdated - need urgent tile or paint repairs and the electrical sockets need to be checked and replaced. I think that the rooms style it's kinda old and dark - something light, relaxed and practical will be better.

Jaydeep Lakkad

Very friendly staff.. always happy to help and greet food. Great entertainment for kids. Me and my daughter loved our stay here. We had great sun set view and every day awesome beach right next to the hotel. Also Food and drinks were very cost effective.

Ally Sharratt

We stayed last week for a week and have stayed before a few years ago. Great location close to the beach. Fantastic entertainment especially the kids disco at 8.30! The shows were amazing, pools were great and food and drinks were top notch. The only thing I would say is that the rooms are a little dated, but they were comfortable and clean. Room had fridges with welcome drinks too!! We will definitely be returning! Thanks for having us!

Drew Mac

Stayed here All Inclusive for 11 nights and it's great for families with kids. Themed food nights and plenty of good entertainment. Food had a decent selection but needs to be kept warmer, as do the pools earlier outside of the warmest months. Beer is great with San Miguel self pour for AI customers. Rooms decent size and cleaned every single day. Would stay again but only if the food was kept warmer in the buffet hot plates.

Guille Max

We really enjoyed a family holiday. The hotel is really geared up for families, facilities-wise but also activities for the whole family. The entertainment team is great. They cover a good number of languages and really know how to engage and keep the children entertained. There are different teams for different languages and activities. Food was also great, every night a different theme but yet plenty of classics for the picky ones. Lastly, the kids disco and post shows also deserve a mention. Good Job Jacaranda.

Paul Martin

We liked the hotel and the staff were great. Even the entertainment was pretty good. Location was ok, just a medium walk from the beach. Pool is nice but a bit cold. My main criticism was the restaurant. There is only one and it feels like everyone is there at the same time. Breakfast was the worst because the hot drinks machines were poor and slow causing very long waits. Otherwise we really enjoyed our holiday, thanks.

Kezia Kerr

We spent 11 nights all inclusive. Having stayed in Adeje many times, this hotel has nothing to complain about. For the location & price it is excellent value. The breakfast, lunch & dinner was all cooked nicely & plenty of choices. The pool scene is great. Rooms are big, cleaned every day & comfortable bed. Special mention for young Greta & David in the bar , who work hard all the time & always providing excellent service. We had a lovely holiday:)

Marek Lew

This was our 13th holiday in Tenerife and we always stay in a different hotel and tbh the El Duque is in the top 3. Our stay was excellent from start to finish. The location is superb and just behind the Duke Shops which is a great spot for shopping and dining and the odd drink. Back to the hotel, two pools , one being a great size with plenty of sunbeds and bar / cafe. Our room G005 was superb , full kitchen , lounge , good sized bedroom plus a terrace with sunbeds , excellent in deed. We were on half board terms and out of 6 night stay we ate dinner here 3 times ( we do like to dine out too ) and the main dishes changed every time . The pigs cheeks were delicious 😋 Good choice at breakfast inc British bacon ... yum yum. The evening entertainment was above the norm , with special mention to the chap running the bingo etc , very funny and got everyone joining in. All staff we came into contact with were nice and helpful and our cleaner looked after us very well. Absolutely no negatives and highly recommended.

Martin1c

Stayed here on bed and breakfast board. I'd booked a studio but was given a free upgrade to a superior room which I'd definitely recommend. One thing that is particularly good about the superior rooms is that they come with a large patio area with sunbeds. The hotel is accessed via a small shopping mall which also had some really good restaurants. Out of the 5 nights we stayed, we ate there 4 times at different restaurants, and they were all really good.

taz k

Lovely hotel, although a little dated on the deco in the rooms. Very clean and rooms cleaned every day. There was a lot of maintenance work going on when there, in preparation for the summer season, i suspect. We had drilling, leaf blowers, and jet washers going all at once when trying to relax. Maybe they could have closed the 2nd pool off whilst completing. The location is great. Would go back but look at a different hotel for variety. Food was limited for a vegi, pizza most nights, although I wouldn't go half board again as there are soooo many restaurants to choose from and good on price too.

helen allen

On arrival our room was not as expected and was up a hill at edge of complex despite the statement we had been upgraded especially for us.... I'm sure a very frequent greeting. HOWEVER JEZY the Czech receptionist was extremely helpful and changed what I felt was a rocky start to a holiday to a holiday that was most enjoyable. Weather was good which helps. The new room was on a flat level, H203 perfect, spacious and clean. The facilities in the room more than adequate. JEZY went beyond the call of duty and was a good front of house ambassador for the hotel. He took time and trouble to ensure our needs were met to the full. The restaurant was strict with Al option and a little smile from lady manager may have improved that experience. There were no snacks which was unusual but food was well presented and hot, day of leaving we had no facilities after midday, no lunch or evening meal. We had to pay for drinks despite being Al and not having a lunch on day of arrival. This is quite unusual as day was hot and wasn't prepared to pay for soft drinks when we had paid for Al. Instead went to supermarket and bought some. Be mindful day of departure despite what time you leave ends at 12 noon. Pool lovely clean and lifeguards in constant attendance. Well done to all who made our experience good and lady manager in restaurant - maybe should take a leaf from some of your colleagues. Politeness costs nothing but makes a huge improvement to a visitors experience. Internet was poor kept dropping in and out all through the stay xx

T M

Very good hotel, especially considering the price. Nice hotel and rooms, friendly staff, good pool, good food, lively location. Would recommend.

Pauline Anderson

This hotel has a great location & the apartment we stayed in was lovely but basic. The beds were very comfortable. Great view of Costa Adeje from the 5th floor balcony but only got sun after 3pm. Sadly there was a dead cockroach on the bedroom floor which wasn't cleaned up for 4 days ... & only then as we complained that we hadn't had clean towels for 3 days. (Incidentally the towels looked grubby & only 1 hand towel for 2 people). The food was very basic for a 3 star but breakfast was just OK. If you have mobility issues the sloping walkways were difficult to negotiate & a bit slippy. There were no handrails & lots of broken floor tiles. Another of updating is needed. Some of the reception & security staff were quite rude. To be honest, I definitely would not recommend it. I think that Jet 2 should lower the Star rating to 2.

Ellie James

Brilliant hotel in a fantastic location. Loads of beaches nearby only 10-15 min walk. Room was lovely, with sea view. Food was excellent and varied every night. Staff very friendly. Never queued for a drink at the bar. Lovely relaxed atmosphere, with friendly staff. We had a great family day out at Aqualand about 10 mins walk away. Would definitely love to return

Paul Schofield

Hotel was good,food was great but they need new seats in the restaurant,pool area was great with plenty of sunbeds available. Location of hotel is a good walk to the beach down hill but a hike and a half back up(not for the faint hearted). If ur not bothered about the beach then there's plenty of bars and restaurants in the area on an evening as there's not much on in way of entertainment. All in all though good value for money!!👍👍😎😎

Neil Denning

Hotel was okay cheap and cheerful. However, crumbling concrete on balcony was very worrying especially on 5th floor. Majority of staff nice and friendly except Ivan on reception he had to be the least helpful person I’ve ever met. Due to him alone I would never go back. Horrendous attitude even with his colleagues.

Ionut Spiridon

Spent a week all inclusive holiday for Christmas there and been very disappointed from start (no soap in the room) have to go to the shop to buy it after receptionist told me isn’t included on what we’ve paid. Got a snack which ended to be the same every 7 days and then at the bar they offered something they called local spirits (whiskey 25% and tequila 30% alcohol concentration) really rubbish as long payable ones are 40% or over and only one choice of them even for cocktails. AVOID paying in advance for drinks as they are disgusting. No entertainment at all and the pool water was colder than the ocean and the sun beds non foldable or adjustable. Ended to buy own drink from shops and even food as not much variety at their very small restaurant. The apartments are good size and large balcony on the other hand.

Jo Bowles

Hotel is in a perfect location. Staff are super friendly and helpful. Rooms are slightly dated but cannot be faulted everything you need and the whole hotel is spotlessly clean. The children love it and Claire on animation team is brilliant. Overall the hotel is extremely welcoming and we are loving our stay. Food is good quality. The only negative I have is lack of air con in rooms. However being march/April at time of our visit this was not an issue especially as hotel had provided 2 fans in our rooms. Would definitely recommend and visit again.

Helen Searle

Fantastic two weeks stay here self catering. Family of four. We ate and drank during our days at the pool, quality produce and great service! The kids entertainment throughout the day was also great...special shout out to Claire! Room spacious and clean. Would visit again

Danielle Blair

The hotel is a 3 star and as such the rooms are basic and slightly dated however the service is 5 star, Claire in the animation team is fantastic, she is funny, entertaining, she gets involved and makes time to chat to guests, a brilliant member of the team! The hotel host a dinner show on a Monday evening and this was a highlight from the whole holiday, the staff really make an effort for guests who attend and give a 5 star service, we felt like VIPs I would highly recommend this evening! The hotel is clean and has an excellent location just 5 minutes from the seafront and a number of bars and restaurants right on the doorstep.

stephen Best

As a 3 star hotel the rooms are basic but clean. The location is amazing and Claire and Carlos the entertainment team care brilliant. This is our third visit and cannot fault it. You know it’s a good place to stay when the staff turnover is minimal. Great stay and will be back.

Sara Healey

Great hotel, clean and tidy all round. Friendly staff! Claire at kids club is super and gets all ages involved and engages with them so well. Such a giggle! Nice pool, warm and good size, plenty of space to play. Perfect location, shops and bars all round. 5 mins if that to the beach.

Sarah J

We stayed for almost four weeks and had the most wonderful time. It's a very well-maintained and clean resort. Apartments are spacious and have a fabulous view over the seaside. We enjoyed the heated pool as well as the spectacular sunsets from the terrace the most. The ladies at reception are extremely helpful and friendly. It's a little bit of a walk up the hill from the beach/town but absolutely doable.

Karen Fairgrieve

For us it was perfect. Just far enough away to not be too noisy but 15-20 minutes walk into the hustle and bustle of bars, restaurants and shops. It is a bit of a climb up hill so not best if walking is tricky for you. Apartment great got everything you need for self catering. Still got a couple of days left here and will definitely be back

Glyn Daniels

Had a brilliant week at Haciendas Village. We stayed in a 2 bedroom with hot tub, table tennis, bbq, day bed, hammock, etc. Apartment was spotlessly clean with everything in there for self-catering including iron, towels, washup liquid, sponges, toilet roll, hairdryer, shower gel, shampoo. Room was cleaned half way through our week. Communication from the reception team through WhatsApp was excellent throughout our stay. Location for this room is right at the top of the complex, ok if you are fit, or hiring a car. Two water fall swimming pools on this side of the complex and the reception with a heated pool, with snack bar, toilet and luggage storage at the other side of the complex. 20 mins walk to the beach. Wifi was great too for the teens!! 20 mins walk to siam Park There are local shops but we walked a little further to mercadona supermarket which had more variety. Would not hesitate to return here, so peaceful. But close enough to walk into the busier parts.

0000 xX

Had a great weeks stay in the Haciendas. Staff @reception very friendly and helpful.Rooms come with a fully equipped kitchen and a bottle of wine is left out as a nice gesture aswell. Less then 10 mins walk to the main town. Only downside was that with a child with a buggy it is very hilly and alot of steps around the place. I found the place very peaceful and quiet and would definitely stay again. A great find and highly recommended.

Clair Course

Lovely stay at the Haciendas, we had a 1 bedroom Apartment with all amenities you require for self catering with ample space and an amazing shower always hot and powerful. Heated swimming pool that was very welcomed this time of the year. Just a 15/20 minute stroll to all the shops, bars and restaurants. The staff were very friendly and welcoming couldn't do enough for you during our stay. If i was to visit again costa adeje i would definitely stay here again.

Daniela Nicoleta Badea

Very nice hotel, with respectable staff, clean rooms and beautiful views. We have went to this hotel for the past four years and never have been disappointed. The food is really good and they have new dishes daily. The hotel is situated in a good area, within a 10 min walk to the beach and close to pubs and restaurants for everyone’s taste😀😀we went in October and it was very hot. You can use the hotel’s pool towels for which you have to pay a deposit that will be given back when you return them. The water in the pool was very nice. We haven’t been to the beach though because it was too hot outside😁😁😁Just relaxing at the pool🍸🍸

Dawn- Marie Lesh

Nice hotel. Food is different each day and no complaints. Staff are friendly and helpful. Only complaint is not inly the room floors but all tiled floors inside and out, need a good clean, with hot bleach, soapy water to remove the ingrained dirt Close to all amenities with a bus and taxi service. We would come back, but clean those floors please

Roy James

The hotel is reasonably priced for the facilities and I would have given 4 stars but for the influx of a very large/loud group of men over a weekend who dominated the pool area and used coarse language next to us. For a 'family friendly' hotel this was a disappointment. Although some tour operators say such groups are not allowed, not all operate this way. It might be that we were unlucky as we are told that it this is not the norm.

Marc

The hotel is located 7 minutes walk from the strip, where all the entertainment is located. The WiFi at this time is mediocre and the staff acknowledge however as I write they have contractors install fibre optics so you know they are dealing with it. The breakfast was hearty and work including in the room price, the corner room on the third floor over looking the pool warmly welcomed with an extra large balcony and brand new air conditioning , the room is clean even in the places you expect to be dirty. The mini bar worked and had two complementary bottles of water. The shower and water pressure is great, the toilet flushes well but no toilet brush the only fault i could find. The gym is well worth a visit however 5 pieces of equipment, I had the gym to my self. I will update this review once I have used the rest of the facilities.

Karen

Visited in March, sunbeds were available in the pool area without having to queue up, just wait for unlocking. Rooms cleaned and pool area cleaned every morning. Food choices OK but not always hot, some things cooked to order, showed to table. Some daytime and evening entertainment, usual for the class of hotel. Depending where your room is some good views

Kevin O'Brien

Hotel nice and clean and in good position for shops and beach etc. Staff very friendly and efficient. Main pool quite congested and many children about but adults can use pool on quiet roof terrace to escape! Our room was front facing and over the bar area so didn't manage to get to sleep until about 1.00am each night. Artists on each night until about 12.00am both front and rear of hotel.

Ser Woody

Really nice and clean hotel, rooms are a typical Spanish holiday room but better. Comfy beds, amazing showers and the all important Bidat for a nice fresh feeling. The main pool is good, clean and all important warm even in March. Busy around the pool area but they have loads of sunbeds, there's meant to be a no reservation of sunbeds but as always some lovely people like to still do this. We had half board and I can say I have not had a terrible meal yet, standard breakfasts (English, croissants etc) but dinner varies from day to day having new meals in rotation with some things kept as a staple. It was still slightly off season so I didn't expect much in the way of entertainment but I was wrong, still kids activities and shows on at night. All staff we interacted with were amazing and welcoming

John Hamilton

Lovely hotel in a great location. Main pool is heated which makes using it an absolute pleasure to use. There are also two smaller pools on the roof and two smaller ground pools. We asked to move room and the reception staff were very helpful. Rooms are immaculate and cleaned every day with towels replaced. Every member of staff has been very nice and also gone out of their way to make our stay very pleasant

D McC

Had a great Easter week here with the kids. Whole place is clean, staff are excellent and made us feel so welcome. Lots of entertainment for the kids in evening too. Wonderful break!

Olexandr Polishchuk

South Tenerife is amazing overall, but I won’t go with this hotel in particular again. My room has windows to some sort of technical entrance where it gets incredibly noisy even with closed windows as vehicles start loading-unloading early each morning. While I’m fine that you need to pay for rooms with a better view, I don’t think it’s adequate or fair for a 4-star hotel to have such terrible conditions in any room. Posting view from my balcony at 3:27 am as a bonus. Another downside is that pool was closed for 2 days during my 1-week stay, which is very inconvenient, especially if you have kids like me. Food (we got full board) was good overall. Kids enjoyed shows on some evenings. Room was slightly bigger than I used to get for the same money. These are the main reasons I did’t put one star…

Amy Tomlinson

Gorgeous hotel, fantastic staff, excellent location, all round excellent for couples and families. Came here with my husband for a wee break, last week. The staff were very attentive, and helpful in letting us relax. Wide range of food at breakfast, including Pancakes, bacon, eggs several ways and mountains of pastries. It's a 10/15minute walk to the seafront where there are plenty of wee shops, restaurants and water sports/excursion. Plus they have someone in the lobby to help with these too if you want to plan it without leaving the hotel. Will absolutely come back with the family!

Lorraine Anderson

Just returned after 9 nights stay and as it was our 3rd time here definitely would return. Staff are all so friendly and the animation team are excellent. I'm gluten free and was given a card to show at meal times as half board I had plenty of choice everything labelled for allergies which great. Also either Claudia or man who's name I didn't actually get were both extremely attentive to my needs. By the pool and in evening the entertainment was very good for both children and adults. Diana and Adele were both brilliant so energetic and fun. The whole animation team are a very friendly bunch of lively young adults. Nice to watch how they interacted with both families and couples alike. Would certainly be recommending GF ISABEL.

David Morgan

My family and I stayed here for 7 days and had a lovely time. I much prefer to stay in a bungalow than an apartment. The rooms were spacious, clean and the location is great too. Staff are very friendly and helpful. If I was going to Tenerife again I would gladly go back here.

Diana Aleskiene

One of the best hotels I've stayed at. Delicious food, fantastic animation team, great staff all around. Spacious rooms and clean environment, huge territory and well looked after. Big pool with one side of it for the children, plenty of sunloungers which are always available. Good location as the beach is 10min walk away. Generally speaking, excellent hotel which I would 100% recommend and hope to come back to again!

Lizzy Coleman

Great location - 5-10 minute walk to the seafront but nice and quiet. Great facilities for families. Quality: of a good 3 star than a 4 star. Excellent value for money. Huge choice at breakfast. Bungalow apartment at the back was really spacious, private and quiet. Bathroom really needs replacing, especially bath, but it was kept very clean. Weak adult live entertainment in the evenings - visit the Fañabe over the road for better acts.

Gerlaine Santana

The staff work extremely hard everyday very clean and different food everyday. Me and my family have arrived from an amazing 1 week here I must mention that Sofia was the highlight of our holiday, She is so lovely friendly with an amazing energy. Sofia we wish you all the best you are truly fantastic. Do let us know when you visit London 🌸❤️

Lindsey Bassinder

Had a lovely week here. The hotel was really clean inside and out. It could do with a lick of paint and a bit of updating here and there. The rooms weren't fancy but had everything you need, comfy beds, plenty of wardrobe space, huge shower, kitchen area with fridge, dining area, living area and pretty decent sized balcony. The pool and bar area was spotless with plenty of comfy sunbeds. One thing we really liked is that the pool areas are fenced off and gates locked until 10am so there was no having to get up at stupid o'clock in order to be able to get a sunbed. The food was good although it does get a bit samey after a while but can't complain about the amount of choice or quality of ingredients. There was an omelette station at breakfast for freshly cooked omelette made how you want it and freshly cooked meat and fish for other meals. I would go back.

Chris Sidwell

Good hotel, excellent, friendly staff, great size rooms, shower and balcony. We were in 4501 which was a bit of a trek up several flights of stairs. No complaints about the food, always a good choice, never went hungry! All drinks were good although as previously mentioned, the mixers could be better. We stayed around the 2nd pool, we were a party of 10 and always got a sunbed when the pool opened at 10am. Overall we had a great stay and would recommend to others.

David M

Excellent stay. Staff are good and work well as a team. Food is good, plenty of it and always a variation each day. Everywhere was kept very clean. Well done cleaners! It was Valentine's day while we were there and the hotel decorated the dining room and reception area. Each lady received a red rose at breakfast which was a lovely gesture 🌹🌹

Edward Keniwell

Stayed in a suite for 4 nights in February, the room was absolutely fantastic. Bright and spacious and cleaned every day. Service at check-in was ok. Fantastic location in Costa Adeje, and a bus stop just outside.

Tamara G.S

MYND Adeje is just perfect! Once you reach at the hotel, they help you with the check-in and welcome you with a drink. Their front-desk staff give you a personal treatment explaining all the amenities the hotel has to offer. Very cool! I was just looking for the perfect holiday (relax, disconnect and recharge batteries, both physical and mentally) and this hotel offered me all that. In a really quite area of Tenerife, Callao Salvaje, really good food for breakfast and dinner, very healthy menus, amazing and friendly staff with a wellness centre really surprised me - all in general from MYND Adeje makes this hotel a perfect choice that I can highly recommend!.

Jespy

Just sat here on our final day at this fabulous hotel. What’s makes this hotel so different is that it is Eco friendly and cares about its guests. On arrival we were told that breakfast is free and we would have €37.00 euros each to spend per day on food drink (alcohol) and snacks. When it came to the room service if you didn’t want your room cleaned every day that went onto the credit system also. The restaurant, pool bar and housekeeping staff were so lovely and friendly and couldn’t do enough for you. The room had chromecast, which meant hubby could watch the tennis ;). When we arrived I asked for an iron (Phillips) which appeared within 5 minutes. The hairdryer was brilliant, again quality. Gym facilities brilliant. They also have free fruit and Eco fresh water dispensers around and you can buy a water bottle approx €8.00 to fill up or just use your own. The breakfast buffet took a bit of navigating there was so much choice. I’ve seen a couple of negative comments about the dinner menu not having much choice (you can’t please everyone), there was a really good choice to suit all tastes. I don’t think I’ve ever been to such an immaculately clean hotel, everything was pristine and a total credit to the owners. Can’t wait to come back and view the beautiful sunset again!

Tee Batsy

Good location to stay received a welcome drink upon arrival and waiting for our room, nice! very central close to shops, restaurants and beach. Very comfy beds and great shower. I understand the hotel is super eco friendly however we found the air conditioning to be a bit lacking and the refrigerator in the room either didn't work or had just no change in temperature from the room itself. Maybe that's to be expected. There's no faulting the pools one on the roof fantastic views, one bigger one below at the restaurant level were great. The breakfast buffet that was provided was broad and of a high standard, must admit I've never seen a help yourself honeycomb for you to put on your toast. One thing to note however on arrival we were told if we didn't need our room cleaning for a day we would receive 15 euros credit to spend in the bar or wherever, so when we went to redeem them for a couple cocktails at the rooftop bar we were told something different than we had been, so ended up paying full price so this could be a bit clearer but not the end of the world, the price was not extortionate and the cocktails were delicious. Great service and vibe at the bar. Overall I would recommend anyone to stay here it was very good for the price and you can't fault the location 👌

Magdalena Górniak-Pietrych

We had an amazing time at MYND hotel. The place is very well thought and environment friendly. You can refill Your bottle next to the reception and at the gym. Free fruit for Guests is also a very nice thing. Personnel was beyond helpful and truly friendly. Rooms were clean, nicely designed, with a beautiful view (our room had a sea side view and we loved it). Breakfasts were delicious. Always fresh, a lot of different dishes to choose from, along with traditional spanish food. Gym is small, but very well equipped and it has everything to do a good workout. Swimming pool was big enough to swim comfortably. And it never runs out of sunbeds! You can park in front of the hotel for 10 Euros per day. Overall it was a perfect stay for us and we will be coming back!

nikita man

Very beautiful room. We saw the see from out balcony. The service was amazing. The staff was extremely friendly and helped us with our little problems. They had immediately a solution. (We had a problem with the booking) The location is average 20min from everything. It lays in a very quiet and peaceful place. I don’t say that very often, but I will return to here for sure!

Megan Hall

Me and the family really enjoyed our week here! Clean room with fridge to keep things cool and cooker if needed (we were all inclusive so didn't use it). Food was great, replenished often and even show cooking every meal. Fairly relaxed by the pool (was after easter so much quieter) and no issues getting sunbeds, parasols etc. Different live singers each evening near the bar. All staff members at the hotel were friendly and polite at all times and always being busy. Located about 20mins away from the south airport (by car) so was handy being close but not on top of it. Also, very near Siam park (which is amazing). Would definitely recommend!

Michael Timmis

Clean hotel. Good food. Good service. But with most hotels they don't enforce the rule of not reserving beds. Towels are put on in the morning and still on the beds at 3 o'clock. Not just one bed but lots. I

debbie rees

Stayed at this hotel for a week. Must say staff very friendly and helpful. Was all inclusive and the food was very good and me being vegetarian was very satisfied. Hotel and rooms were very clean. But must add the beds were hard. The only down side was ths noise of doors slamming and could here people talking from very early in the morning from approx 5am rushing to get their towels onto the sunbeds.which was hard to get one at a reasonable time.This happened every day so not a relaxing stay.

Evelyn Spenceley

Stayed for 8 nights, staff are amazing, cant do enough to help, smiley & friendly, big shout out to Laura at the poolside. Food is good for the price of holiday. Only downside is the beds, very hard even with toppers. Overall a good holiday with our fabulous friends 🧡

Ronnie Smith

Great location. Very nice staff even tho some are limited with English and other languages, they always make a great effort to help. 2 great sized pools and a baby pool. Shops and takeaways over the road, and loads of pubs a 3 minute walk away.

Chris Miller

Recently returned from a 6 day Easter break for my family (a timeshare exchange) to the Royal Sunset Beach Club, Costa Adeje, Tenerife. On the whole I’d have to say we thoroughly enjoyed ourselves. The resort is well located, close to the beach and surrounded by restaurants, bars and shops giving plenty of choice. The staff are very welcoming and helpful. The room itself was well appointed, clean and suited us very well. The pool area (and pool) is a decent size and, generally, very pleasant. The only negative comment I’d make concerns the rules governing the use of the pool area. Not that they don’t have rules, it’s just that they aren’t enforced, at all. The main gripe is that there is supposedly a “use it or lose it” rule concerning sun beds. In reality there is a laughable, daily rush at 9am (or just before, when the pool area opens basically) with everyone rushing out to hog all the sun beds with their pool towels. The majority of these sun beds are then left unoccupied (save for the towels) for, sometimes, hours on end. At no time throughout the six days we were there did we actually see any towels etc removed. By the last couple of days we reluctantly decided that we had no choice but to participate in this ridiculous and selfish behaviour ourselves or simply accept that we had very little chance of finding enough free sun beds for the four of us together (or any in fact!), even in the furthest corners of the pool area. As another example, the jacuzzi is supposedly for use by over 16s only and then for just 15 minutes at a time. On several occasions though it was occupied by boys and girls who, I’d suggest, were in their early to mid teens, on one occasion occupying the jacuzzi for a good ninety minutes solid. Not the worst thing in the world but just another example of how the “rules” aren’t really enforced for the pool area. Anyway, moan over because as I’ve already said, the resort is actually very good and on the whole we had a great time and would recommend it to anyone looking for a lovely family break away. Just be prepared for that 9am dash for sun beds!

Deborah Knowles

We have been many times to this resort and really enjoy the pleasant and efficient staff, the excellent location to the sea front and restaurants. All rooms are fully equipped for self catering and the resort facilities of swimming pool and gym are well maintained.

Mark Daniels

Brilliant hotel perfect for getting straight to the beach and many nearby bars and restaurants. Nice, well equipped rooms. Loved our visit so much we're returning again in December.

kate bennett

This is the place you want to be when you really need amazing staff and exceptional service. We ate lunch on the seafront, later in the afternoon and evening my son and husband were not feeling well. In the early hours both were very unwell indeed, so unwell I needed medical help. Apart from hola and gracias my spanish is very limited. David on reception called an out of hours pharmacist and explained our issues and then ordered a taxi, the taxi driver helped me at the pharmacist and this morning thanks to their medication recommendation we have survived what might have been a trip to A&E. Bravo to this amazing team, what a bunch of life savers they are!

Emma Bird

We had amazing time . Accommodation /complex was spotless nothing is never any trouble. All staff extremely friendly from cleaners lifeguards to reception. Would personally like to praise Jorge (Animation) even though he was on his own during our staff he was friendly and made time and effort every day to speak to our twin boys and made sure they joined in with the various activities remembering our names it’s the little things that mean a lot.

Simon Gough

We’ve stayed at the Gran Costa Adeje 3 times, the most recent being March 2024. We’ve always had a fantastic holiday here. The staff are all very friendly and helpful with any requests we had. The food selection is plentiful although the menu themes did seem a little repetitive this time compared to our first visits. The location is excellent. The pools are all excellent too. Well worth considering as your hotel when visiting Tenerife.

Maria Hurst

We Really enjoyed our stay at this beautiful hotel. Staff are amazing. Incredibly friendly and obliging. Not super plush 5 star, relaxed and possibly a little dated. But the service was 5 star. Reception area and entertainment was 5 star. Food fresh and good choice. Usual all inclusive. Good selection of drinks. Two fabulous heated pools. One adult heated pool on the rooftop terrace was the biggest plus for me. Enjoyed every minute at this hotel. Oh and fabulous location. 10 minutes walk down hill to beach where there's two shopping centres. One extremely fancy. Market across the road every Thursday and Tuesday. Shops near by. Couldn't really ask for better location.

Susan Procter

Lovely spacious traditional hotel. Very large unheated swimming pool great for swimming laps. Also large heated pool with capacity for all. Buffet breakfast and dinner of very high quality. Very clean and well kept. Lots of staff who are very friendly. Highly recommend.

Sue Theobald

3rd visit here, lovely hotel, spotlessly clean, plenty of food choice in the restaurant. All the staff are so friendly and go out of their way to help with anything. Will be definitely be back.

Dean & James

Welcome to the GF Gran Costa Adeje, where 2 of the 5 stars played hide and seek. During our two-week stay in February 2024, we opted for the bed and breakfast option, although the hotel offers half board and all-inclusive packages as well. The hotel claims a 5-star rating, but in our experience, it's more akin to a three-star establishment. While the rooms are spacious and offer comfortable amenities like large beds and ample storage, cleanliness seemed to be an issue. Despite the luxurious bathroom amenities and powerful shower, the cleaning standards fell short, leaving floors dirty enough to darken your feet after a stroll around the room. The pools offer a mix of temperatures, with one being icy enough to make a penguin shiver and the other comfortably heated. The poolside loungers are indeed cozy, but the surrounding areas could have benefitted from more frequent cleaning - frankly disgustingly dirty. Breakfast at the main buffet area provided a wide selection of dishes, though the repetition over two weeks grew tiresome. Unfortunately, the staff's level of service left much to be desired. Many seemed disinterested and failed to meet basic standards of hospitality, others extremely rude. It was a rare sight to seem a happy and polite member of staff. We were surprised to learn that even all-inclusive guests were required to pay extra for certain items, like cocktails and poolside snacks. For example a cocktail is €7.50 for standard guests and all inclusive guests must put €4.50 towards their cocktail. In summary, while the GF Gran Costa Adeje boasts decent facilities, the overall experience was marred by cleanliness issues and lackluster staff performance. It's unlikely we'll return, but perhaps with more accurate marketing, guests' expectations could be better aligned with reality. If you do come, bring a mop! This is a 3 star hotel not 5

David Weir

Fantastic hotel ! Right on the beach close to everything very clean rooms good food and friendly staff. We had a two bed apartment /house. I was very impressed. My rating would be Excellent!!!

Malcolm Cumming

Stayed at Lagos de Fanabe B&B for a week in April, with family. Had a lovely time, great location & facilities, staff very helpful. I needed an accessible room, which was provided and scooter hire and delivery through reception. Coming again for two weeks in May.

Jean Frame

Enjoyed out time at the lagos de fanabe.all the staff are really friendly.great selection of food in resturant.would recommend to all our friends.been to a few hotels on tenerife and this one comes up top.

Chillair ltd

Not recommend this place to stay. No entertainment at all for adults or kids. The swimming pool is tiny and cold. Food is the same every day. No drinking water in the rooms ( due to "COVID" reason). I'd never come back to this place.l and would recommend to find somthing else. We travel a lot but never had same issues before on all inclusive package. Staff is pointing to your dress code during lunch bieng at the bich holliday.

Lucie Stome

Beautiful smaller hotel complex, excellent location right away, rooms also good. However, the service was disastrous... Reconstruction was taking place in front of our room for a week (noise, dust, poor access to the room). We had a 2-year-old child and a stroller with us. At the reception, they just answered arrogantly that the renovations are taking place and the fact that there is noise and the child cannot sleep there is not their problem. The food is always the same, the cakes are smeared, in the restaurant ther is a mess. The cockroaches around the area gave us an overall picture of the hotel. Unfortunately, never again and we wouldn't recommend it to anyone.

Maxine Martin

Honestly I can't speak highly enough of this hotel, from its amazing kind friendly staff to its unreal amenities. We went woth a 2yo who literally spent all day on the slides they where just amazing. The rooms are plain and simple but kept very very clean. The entire hotel was spotless. This hotel has the best food ever, well worth going AI, fresh hot food well cooked. The hotel staff can't do enough for you at every meal. The entertainment is the best we have ever had. We will 100% be returning. Thank you for making our holiday so special.

Kristen O'Reilly

We really enjoyed our time at this location. Large hotel with great amenities. Many options for sitting around the pool and located in a great spot to easily access the boardwalk and walk down to the beach. We do not have children but it looked they had an amazing water park and arcade for kids. The entire front desk staff was always very good to us. A special thanks to Angelo who went out of his way to make our stay great. We had a special request that he really went above and beyond to achieve for us. It’s wonderful when people really care about others and their experience.

Norma Farrell

This was a really lovely hotel. The staff were so attentive, especially the gorgeous Suhaila, who provided us with a tour around the hotel and then checked in with us at the end of our stay to ensure all went well. The staff and management are very attentive and present around the hotel on a daily basis, and the results of this pay off. We choose the star privilege, and this was ideal if you don’t have children with you and you are looking for a relaxing break - best of both worlds.i would have no hesitation in recommending this hotel and hope to return.

KPM

Fabulous family hotel. Came with my 10 year old and we had a great time swimming in all the pools, the slides were great! Water was perfect… warm and not freezing! Lots of places to relax. By the pool, but grab your spot early! Food was delicious, half board was great! Lots of fun activities for the older child, pool polo was the best! Even had a paella and sangria activity where we watched them make it and eat it. All the staff were super friendly and tried hard to make it a fun holiday! Live music, various films and lots of different entertainment. No need to really leave the hotel!

Hayley Jayne Houguez

Excellent hotel. Location is perfect, right near the beach and shops. The staff are really helpful and friendly. Food is amazing, so much choice and all fresh and good quality. Rooms are great and daily cleaning to a high standard. Pools, watersides and games room are perfect to entertain children. Entertainment - there is lots to do for all ages. Water fountains on each floor really useful, however, would be good for one in the restaurant. Strange you can’t fill your water bottle in there it’s only for all-inclusive. The gym could be open earlier than 0800 and the tiles on slope near pool are really slippery. But overall a superb hotel and would definitely come back.

Becky Dobbs

Just spent a week here and we're definitely coming back! The rooms were so clean, staff in the hotel and sky bar was so friendly and helpful. The location was amazing. We stayed in a gold plus apartment so had a roof terrace so one direction was sea view (literally a minute walk to the beach) and the opposite direction was the volcano and mountains it was breathtaking! Pool was lovely, prices for food and drinks was decent. Will definitely be coming back!

Louise Hayter

Read a few negative reviews, but you have to be realistic. It's a 3 star, it's a busy place so some rooms might be a bit tired. We had a lovely stay, room was perfectly fine. Clean, nice beds, towels, kitchen was pretty well equipped. All the public area were so tidy, no litter and it was getting a coat of paint. Pool clean. Lovely gardens Plenty of sunbeds. Roof bar was fun. Food was what we expected plenty of choice, not just nuggets and chips. Best bit, as all an inclusive package, we had use of the beach bar including sun beds and umbrellas. The beach close, down the hill. Yes there are a few steps, and some slopes but the hotel has charm with winding paths and whitewashed buildings.

Shelley J

Loved this hotel as a family of 4. Pools were great, warm and clean, plenty of loungers. The pool bar near the apartments were our favourite with the older bar man. He was fantastic. The rooms were spacious and clean. We never used our roof terrace so not sure why we paid extra... so if you are considering it don't bother. The location is ideal but those with motability issues will struggle due to the many hills and steps throughout the hotel. We enjoyed the food although our teenage children didn't. 5 minute walk to maccies though so they were pleased.

Karen Martin

Just stayed here for a week bed and breakfast and had a great week . Had a great sea view from our room . Breakfast was great with a brilliant selection to choose from . Pool area is brilliant with happy hour from 4 till 5 everyday . Reception man on our arrival was not the best help . Location of hotel to beach was 5 minute walk . First time staying here but not my last as i loved it apart from a few small things

Michelle Searle

We stayed here from the 15.3.24 for 8 nights and it's just where I love to be. It is bear to all shops bars and restaurants and the beach. The hotel itself is lovely and defo need to check the infinity pool bar out its fab! The staff are lovely and very attentive

Katharine Miklaszewicz

Fabulous stay at this hotel. Room was spacious, clean and well maintained. Lovely balcony. Bed was massive and very comfy, slept so well. Staff at the hotel are friendly, professional and nothing is too much. Nice well maintained pool. Good location to beach and bars. Breakfast amazing, well stocked, high quality produce with good variety. Would happily recommend to friends and family. Thank you Flamingo Beach Mate hotel for a brilliant stay.

Max

Not often I do reviews these days, but this hotel was phenomenal. The staff were constantly going above and beyond, and we couldn’t have chosen a better place! Breakfast was fantastic, room was beautiful, the layout of the pool / loungers / bar were excellent. Will definitely be coming back! ❤️

Alan Matthews

Two different businesses going on here. 1st. The hotel is excellent, great rooms, lovely location and friendly staff. 2nd. Selling time share weeks. This should work really well, unfortunately the staff selling the idea and the people running the program are the old fashioned time share sales people, say and do anything to get a sale. If it was organised properly it would sell itself.

Zsuzsanna Pável

We had a fantastic time at the resort. The resort has great views, you can see the ocean and the mountains as well. Our apartment was massive, on the quiet end of the resort. Super clean. As we travelled with a baby, the room was equipped with a cot, a highchair and even a baby bath! The staff in the hotel is very nice, friendly and professional. The pools are great. Amazing breakfast too. Somewhere to return.

Stephen Carpenter

Fantastic staff throughout the hotel complex. Situated in a great location with unspoilt sea views. Really well laid out design with immaculately presented pool area and spotlessly clean throughout.

Charlie Meadows

We just got back home from an incredible stay at this hotel. Pretty much everything was perfect. Amazing, attentive staff everywhere. Interesting and tasteful decor and architecture (makes a change from the tacky and monotonous design in the rest of south Tenerife). Super comfortable and spacious rooms. Lovely views of the ocean and bountiful trees that sprawl across the pool area. Brilliant spa with all the facilities you could want and a generally fabulous aesthetic and atmosphere throughout the hotel. Honestly can’t really fault it and we will miss the place very much! If I was to be critical about one thing though, and only to give constructive feedback, I would say the food could be better for the level of the hotel. Breakfast was decent (the cooked selection could be of higher quality), but generally speaking dinner was quite average, especially on the more exotic, non-Spanish cuisine nights. This wasn’t a massive deal, as everything else made up for it, but just a bit of feedback for the hotel to up its game even more. All in all we had a memorable time and will def stay again if we visit Tenerife in the future. Thank you everyone at Vincci!

rr P

Blessed with an awesome location this property is ancient….air condition doesn’t work, super old bed and mattress. I am glad I did not buy full board. Morning breakfast is awful with smelly bakery fruits gone bad. Breakfast closes at 11 and they start wrapping up and taking away spreads by 10.30. We arrived at 9.45 AM to be seated and were welcomed with an enthusiastic waiter complaining everyone wants to come at 10 AM…..I guess a reminder while on vacation you better wake up for sunrise for breakfast. Took him half hour to seat us. The pictures on this hotels website are stunning unlike the property I give that to the photographer did an awesome job. Overall staff is nice however you come here expecting a 5 star facility it will be a huge disappointment.

Alkiviadis Keramydas

One of the best options for holidays in Adeje. Great place, very good location (5minutes walking from the Duque beach), great atmosphere within the hotel, 4 swimming pools, very nice garden design and personnel ready to help you for everything. The breakfast is very rich 😋 and served in a great spot of the hotel. You can enjoy your drink and sun while sunbathing by the pools. Spa facilities and a gym 🏋️‍♀️ will keep you in good shape 💪. The parking area is an advantage as well. The room was very comfortable and beyond our expectations. We would definitely visit Vincci again because of the aforementioned reasons and the fact that they care a lot about customers' satisfaction. Thank you Vincci - Adeje!

Fayan Pourisa

The hotel looks green (lots of plants), nice and very clean. Staff were nice. There was a guy that helped with the luggage who was by far the most welcoming person at the hotel. Overall I wouldn't recommend it for families as it had only one warm pool and they didn't let kids bring pool toys in there. The kids pool was far away and rather a baby pool. At the checkout they charged us 4 EUR per bottle of plain water (tap water not drinkable) which is very cheap behavior for a 5 star hotel.

Effie A

SPECTACULAR!! Great location, away from the noise of the center but only 5 minutes away from Playa del Duque. The villa we stayed in was amazing, super spatious (the bed was huge) with a small garden and a private jacuzzi, with ocean view!! Loved it!!! All the gardens, the plants and the trees were very well taken care of. Also the decoration was very beautiful. We could always find clean towels by the pool while we were enjoying our drinks there. Moreover, the parking of the hotel was very well organized and secure! Everybody was super polite and helpful!!! The breakfast was also superb!!!!! Lots of choices and everything super fresh! We also had dinner in the special thematic nights that the hotel organizes with live music and great atmosphere!! We definetely recommend it and would love to come back!!! Thank you for everything 🤍

Yeon Kim

Would definitely recommend. Little bit old but very clean with service at its finest. 3 pools accessible - infinity pool with ocean view was amazing. Room I stayed was 1622 (suite with ocean view, terrace and private outdoor bathtub). Good service, luggage store service & shower also available after checkout. Spa was also good but the water temperature was not as hot as I expected. But massage was great (60 euro per person). Good range of foods in morning breakfast. Best if you want to stay in hotel and have good rest with your family - children daycare also available.

Tom Brown

This really is an excellent place to stay, from the warm welcome on arrival right through to the assistance at departure. The rooms are very clean and refreshed every day with water, coffee etc all being topped up. The food is top notch with an amazing selection at the buffets which had variations every day. Always hot and fresh. The salads, in particular, were amazing. The hotel itself is so well laid out with great views. It’s very clean and always plenty of staff around to help out. The pools all offer something different, from the kids mini water park, through to the quieter infinity pools. You can also take a walk along the fronts to some of the beaches.

Logi Brynjarsson

Our stay at Atlantic sunset was in all categories exceptional! The hotel is a beautiful and clean building with a good variety of food choices. Our sons are a bit picky eaters, but we could always find something for them to eat as well as for us as we prefer a bit fancy meals. The room we had was on the ground floor with a pool view and easy access to the pool and kids club which was clean and comfortable. We got the h-10 app to make it easy to book the restaurants and see what the schedule was for the day, we recommend you do the same. The value for money is one of the best that I’ve experienced. Unfortunately our son had an accident during our stay and he had to be hospitalized and have a surgery, the hotel staff were VERY helpful and supportive to us in every way possible, all from helping him to get into the doctors hands and making the final days as comfortable and safe as possible. I also had my birthday two days after my sons accident and guest relations department made sure that our experience was perfect. I could keep on writing many more positive things about Atlantic sunset but to summarize them all I HIGHLY RECOMMEND that you choose this hotel.

Joachim Heilig

We visited this hotel for a vacation in March. It is large, but the complex is rather elongated and therefore doesn't seem too "bulky". It is well outside the main touristic area and therefore rather quiet. However, if you want to go out in the evening, this might be a problem. The outdoor area with the 3 pools is beautifully designed and typical of the country, the rooms are large, nicely furnished and very well equipped. The restaurants offer high-quality and varied cuisine, the menu in the main restaurant changes daily (but repeats itself after a week). Varied live entertainment by local artists is offered every evening. The hotel staff are friendly and courteous. The hotel is very family-friendly (playground, children's pool, daily program for children, food offer, ....). However, due to the lack of children, we can only judge this superficially. We really enjoyed our stay and would book there again at any time. The only drawback: half of the rooms face the pool area with more or less direct sea views, the other half face the pool area of the neighboring hotel (with side sea views). The neighboring hotel plays music very loudly during the day, which you can also hear in the room, and the balcony is usually in the shade during the day. This didn't bother us as we were only in the room late in the evening / at night - it was quiet and we slept well. However, if you want to spend a lot of time in the room / on the balcony, you should insist on a room on the other side (even room numbers).

John B

This hotel is absolutely amazing. We booked a rooftop suite and it was exceptional. The food in the all inclusive buffets it great, we enjoyed everything we ate and there is lots of variety. The a la carte restaurants and also really good and the pizza in the Italian was as good as any I have had in Italy. No hassle asking for a bottle of wine for your room,  on all inclusive, and the bar was happy to oblige. Added some pics of our suite, which was totally private and the jacuzzi on the terrace was a lovely touch. The most important part to mention is the level of service by the staff working there.  It was exceptional and we were made to feel very welcome and special. Thanks for making our stay amazing.

Al R

Lovely hotel, staff and meals. Although the hotel is not as plush as the sister hotel opposite (Jardines De Navaria), it has more of a relaxed feel and less expensive. My partner uses a wheelchair for distances and this hotel was perfect as the hotel is not spread out, and there are enough lifts situated around to get from the reception, restaurant and pool area. Plenty of choice at the restaurant buffet and each day there was a choice of main meals served to the table, but we didn't bother as the the buffet was so good. We were lucky with the weather that we had most our dinners on the outside terrace. The pools were heated to just the right temperature for us, and there was always a sun bed free and umbrella. All the staff including cleaners were friendly and helpful, a particular mention to Rafa at reception. We will be back next year hopefully.

Mark Bolam

1st time here, stayed for 7 nights B&B, its an absolute gem of a hotel! Lovely spacious rooms, great staff, beautiful pool & gardens. Adult only, a good mix of ages but probably no good for the younger adult crowd looking for something livelier. Definitely coming back. Thanks to all the staff x

Molly O'Brien

My partner and I stayed at Colon Guanahani for 4 nights B&B. The staff were friendly and the room was lovely, especially the terrace and “walk in wardrobe”. The hotel is definitely for “older” people and is very quiet and peaceful, which we liked! The breakfast was quite basic and we only had breakfast at the hotel once. We would recommend the hotel - Thank you!

Jenny Möllerström

I stayed here for one week. This was my first holiday on my own after becoming a mother 6 years ago so my plan for this trip was to be with just myself, rest, read books and kind of get to know myself again. I chose this hotel after quite a lot of research and it turned out it was the perfect choice. I booked a superior room and stayed in a room on the 1st floor with direct pool access. Loved it! Very clean ( amazing cleaning staff ) and comfortable room, comfy bed and just over all what I wanted. Loved the bathrobes, the coffee machine and the private sun beds. Also a plus that you can cast your own movies on the tv. I kept mostly to myself but when I was in contact with any member of the staff they were always welcoming, smiley and happy to assist. The spa is great, clean and relaxing, a plus for the sauna and steam room which is free to use any time. I also had two massages from a very skilled woman, (should have asked for her name). But mature in age, dark hair and glasses. Lovely just lovely. It was my birthday during my stay and because of that I got a bottle of sparkling wine delivered to my room as a gift from the hotel, wow, amazing. The roof top terrace and pool is also great, especially for sunset. Also loved the salt water pools. Never had any trouble to find a sun bed. I only had dinner in the hotel once, I love to go out and eat. But the buffet that I tried was nice and also had plenty of gluten-free options. I’m not a big eater in the mornings, and also gluten intolerant so didn’t really dig into the breakfast buffet but it was lots of fruit and good cheese. The hotel is located close to the beach and every morning before sunrise I went on a walk, loved that to experience the local area before the world wakes up. Fanabe beach is also great for swimming in the ocean. Countless restaurants are also in the close by area. The vibe in the hotel is quiet, no music around the pool and when people talk to each other it’s on a low note, the median age is quite high. Way over my own age but that was just fine by me. All guests seemed to just want to relax. The only thing I can complain on is the terrible coffee in the breakfast, it’s just not good. But since I brought my own I didn’t really bother me. A bunch of thank yous to all the staff, this was the best week ever! Even though I come home one year older it feels like I am one year younger. Fully charged to go back to snowy Sweden and be a wife and mother again :) Muchas gracias ha sido encantador!

Sharon Stevens

Lovey heated pools, strong, substancial, adjustable sunbeds (not thoes white plastic ones that crack over time, & can difficult to get up from) great system fr pool towels. Very clean & comfortable hotel.

Shannon Moore

The room we were given was very nice, way at the end of the hotel on the 3rd floor very big terrace, balcony and room. Always clean, except for Sunday's when they don't clean. My partner was given a free bottle of cava and some cake for his birthday, which we really appreciated (thank you!). The live shows, karaoke and events were all very dead. There were a fair amount of people at the hotel, but maybe not enough for it to be lively. Half of the facilities advertised were not available which was upsetting, we were very much looking forward to the spa and massages. Only one pool opened, however, this could have been because it wasn't a very busy month. The buffet food selection was very sparse, a lot of beige foods and cheap cut meats. It seemed like the meats from the previous nights were jazzed up and made into different meals the following evenings. Purely the food alone will stop us from returning to this hotel. Staff were very friendly, welcoming and accommodating. Any problems they were eager to assist. Overall, I wouldn't recommend this hotel to my friends or family. However, if you are looking for a cheap stay with nice rooms and not bothered about going all inclusive for the food this might be your place. I would not rate this hotel 4 stars. 3 stars at most.

Szilvia Liszkai

We spent 9 wonderful days in the hotel, the location of which is perfect. Our junior suite was spacious, our bed was very comfortable, and the cleanliness was impeccable. We got all the help at the reception. There is a large space around the pool, there are many sunbeds, so everyone can comfortably fit. Special thanks to the wonderful staff who work so hard to make the guests feel good! Everyone is nice, helpful and friendly. Thank you for everything!

sue Gossip

Nice hotel though a little dated in parts. Food was OK though not very warm, quite a bit of variety. Snack bar wasn't great burgers, hot dogs pizza and salads every day. Drinks not bad. Staff were nice and friendly. Always keeping bar and food areas clean and tidy as was communal areas. Our room was cleaned everyday except Sunday. Beds very comfortable. For us as an older couple the hotel is a little too far away from things being uphill too so wouldn't return

Julia Bishopp

Yes, the hotel is a walk from the beach on an incline, which I would not call a hill. That's what you pay for if you want peace. Food is well prepared and fresh, it's a three star hotel that has the most kindest friendliest of staff. The prior reviews about being unclean I could not support these, everywhere we went in hotel was clean. Cockroaches are seasonal, and the cleanest of places can be plaqued in parts. It doesn't necessarily mean dirty. I did find many holiday makers hygiene rabbits disgusting by the pool and would urge management to keep food at tables around pool area and not allow by sunbeds and to have no smoking areas by the pool and certain floors to have no smoking balconies Highly recommend kids pool

Maria Heitman

On the first day of the holiday at this all inclusive hotel, I woke up out of the blue at 3am to be sick. This continued every 10/15minutes for a solid 8 hours. I was so unwell that I became dehydrated along with a high temperature. I was so unwell with aches and pains all over my body. I even started hallucinating and it looked like the wallpaper was moving. It was a horrible, scary experience. I reported it twice to reception. The receptionist was very adamant that I would see a doctor that THEY would find me. They seemed very reluctant for me to find my own. The doctor came, gave me an injection in my bum and prescribed two lots of medication (one of which I had already sourced from the chemist.) I am 100percent certain that it was food poisoning as I’d eaten some very questionable tuna steak earlier in the day. The medical team at my bank insurance seemed certain also however it was clear that the hotel was covering this up. It was classic textbook symptoms of food poisoning (and not gastroenteritis) which was suggested by the doctor (that THEY had found). I contacted Love Holidays straight away and they asked for proof of food poisoning however (conveniently 👀) when I contacted the medical centre/doctors (after collecting a stool sample), they told me that there isn’t a test that can prove this. I went thorough every single correct procedure that I possibly could. I took images of my temperature/sickness and Diarrhea as evidence. I took pictures of myself with the medication. I was unwell for 4 days (so almost half of our whole holiday). We ended up spending in excess of £1000 eating out as a family (after I started feeling better) as I couldn’t face going back into the restaurant! I felt sick even thinking about the food. My husband said it was inedible yet he usually eats everything! I was also advised to take photos around the hotel of the other hazards I had encountered. I have other more “personal, graphic photos” but don’t think it’s suitable to place online. These have been sent to the hotel/Love Holidays. -There was an exposed nail in the children’s room. -I found my daughter playing with a rusty nail that had come loose in the bathroom. There were deep cuts all along the kitchen surfaces in the apartment which hadn’t been repaired. I spoke to others who had also had bad experiences at the hotel. On the last night I saw a woman who was voicing to her child to “try and make it to the room to be sick”. To top off an already horrendous experience… we went on an all day excursion from 11-8pm on our penultimate day. When we arrived back, we walked down the slope to our room to find that staff had gone in, made beds etc but had left our door wide open! The hotel room/apartment was on the ground floor opposite the children’s pool and park so our belongings had been exposed to the other guests all day! I reported again to the hotel who said they would look into it. I then had to chase it the day we left only to be told “the maintenance people deny it” I couldn’t believe it! If you report anything at all they immediately deny it. They take no accountability for their actions at all and just shrug it off. This has been reflected in their responses to other guest reviews. The accommodation is not fit for purpose in line with the Consumer Rights Act 2015. They have broken several rules around health and safety. I think we absolutely should be entitled to our money back plus additional compensation for what the hotel has put us through however this has not of yet been offered. I have been tempted to contact uk newspapers because If I can save one more family from the absolute hell of this hotel then that would be amazing.

Amanda Stubbs

The hotel is lovely I would definitely recommend going Half Board unless you want typical English food along the strip. Lovely food in all three restaurants didn’t try the evening buffet. The sun beds are an issue so close together, but plenty of shade. Very poor bar service around the sun beds so you have to take yourself up the steps to the bar. We had a wonderful waiter call Octavia definitely voted our best waiter for the week.

Emily Brinkley

Our stay was absolutely enjoyable and flawless. Customer service was phenomenal, room was spacious, clean, and luxurious with beautiful view of the water. My massage at the spa was spectacular (thank you Elena!) Gym was AMAZING. And the food was delicious. If we return to Tenerife we will stay here again at this conveniently located slice of paradise. Highly recommend. Thank you for everything!

Mark Lennox

Fantastic hotel with wonderful pool and gardens. The restaurants are high quality and the staff are so amazing and helpful. The hotel is very close to the center, just a quick walk out the door to more Beaches to the south and a longer walk of about 15 minutes to the main beach to the north.

Binita Senghani

This was my first time doing a solo trip as a female. Would I recommend this hotel? Absolutely! The staff at the front entrance and reception have been excellent and super welcoming. Overall the hotel is very clean and tidy. It's in a great location with easy access to the beach and surrounding areas. If you're looking to visit Siam park it's an easy 3-4 min drive via local taxi or if you're looking to enjoy the sun and walk the walk is approx 20-25mins. The gym is by far one of the best I've ever attended abroad, open with a stunning view of the sea. The world cafe buffet is delicious with incredible choice of local and international food - spoilt for choice for both breakfast and dinner with delicious choices for dessert. Overall, the ambience of this hotel is so calm, peaceful and lovely. I'd 100% would return back to this hotel to enjoy my stay in Costa Adeje. Thank you to all the staff for making this stay as comfortable as possible for me :)

Celia Lou

Me and my partner stayed 4 nights here and I cannot recommend more.. the hotel is well designed and just pleasant to see everywhere. The location is close to the sea, and you can just go for a walk along the beach for 3min away. Room was clean and staff cleaned everyday. Breakfast and drinks were nice too. If you want to park your car in the hotel, you’ll have to pay 15 euro a day. Shame we didn’t have enough time to enjoy the hotel fully. I will come back again in future. High recommended!!

Niall Porter

Nice quality accommodation, pleasant decor and environment. Kept very clean and tidy. Staff all friendly, welcoming and helpful. Our junior suite was spacious and in very good condition. Well laid out with separate family and adult-only pools, bars, restaurants etc We were all-inclusive, the included drinks were ok but very limited in choice and you only get a small glass at a time. Often had a short wait to be served at busy times as well. The buffet restaurant is good with plenty of options and they do switch it up a bit so we didn't eat the same thing all the time. Plenty for our fussy kids to choose from too.

Lesley Williams

Just spent a week at this lovely hotel in the adult side. Room was spacious, spotlessly clean and very tastefully decorated. Excellent variety of food in the restaurant, always very tasty and well cooked. Lovely pool and chill out area, again spotlessly clean with plenty of sunbeds. Staff were very helpful and friendly. During our week I celebrated my birthday, and on returning from our walk there was a card, cake and bottle of bubbly in the room from the staff which I thought was a lovely gesture and was very much appreciated. Would definitely stay here again, but we would chose a room at the front the hotel, as although they overlook the road, the balconies get sun in the afternoon. Thank you Labranda Suites Costa Adeje for a lovely holiday.

Linda Knight

Had a wonderful week at Labranda Costa Suites. Rooms and Hotel very clean, food excellent. The Hotel is very spacious with many sitting areas. If there was any room for improvement I would recommend clearer signage around the Hotel, for example, bars, entertainment, towel collection. We were very happy with our choice.

Andrew Robb

Great hotel with lovely staff good location with heated family pool. We were half board, and food was good, lovely omlettes made to order and great choice of hot and cold foods. Had a fish night with large varieties of seafood also had meat choices for anyone who preferred this. Also had Japanese night with lovely sushi also great desserts. Definitely recommend. Around a 10 min walk to sea front

Richard Caines

It's a great find for a cheeky 7 nights. The food was great staff friendly. 3 pools entertainment day and night. Rooms were lovely and clean. Beds were very comfortable 😌. I will return

Grant L Payne

Amazing hotel that accommodates all your needs. The staff really stands out at this hotel The staff got above and beyond to make you feel welcome and attend to all your needs. The entertainment team are by far the stand out here. They work tirelessly everyday to ensure everyone has fun and laughter The Staff work fantastic with their guests and really know how to make them enjoy their stay one of the reasons we continue to return to this hotel again Keep up the Amazing work

Jonathon Daniels

Just returned from a week at this hotel and we had such a lovely time. Hotel is very clean, tidy and staff are professional and helpful. Room was nice and clean with a large bathroom. Entertainment staff were great fun. Restaurant was fantastic with such a good range of food. Absolutely no issues getting a table at any mealtime and no issues getting a sunbed at any time of the day. Hotel is in a fantastic location only 5 mins from the beach and plenty of shops around. Can definitely say this is the best all inclusive hotel we've stayed at and we've been to quite a few of the Spanish islands. Definitely worth every penny of what we paid.

Mick Walker

Rooms are basic but comfortable, and like the rest of this place, spotlessly clean. Some look out over the road but a minor issue. There is so much to do here you’re only there to sleep! It’s just a short walk to the sea, and a range of bars and restaurants. Again, you don’t need to go out as the food in the hotel is varied and really good. We were all inclusive and one night there was lobster and on another roast duck available. Not often seen on an all inclusive rate. I only gave five stars for service as that is all it goes up to. The staff are amazing. Restaurant staff pleasant and efficient, bar staff friendly and welcoming. The entertainment team work so hard to provide a range of activities. But also take time to stop and chat at other times. It’s not fair to single out any one of them over the others, but, Soi has a huge personality and it’s impossible not to warm to his enthusiasm, energy and fun. They are all a credit to the hotel. Overall a superb stay. Thank you.

graeme9022

Stayed for a week in early February 2024. Overall, a very good hotel that we would return to. Initial impressions were that the corridor / rooms are a little dated and in need of refreshing, including the furniture, but we were fortunate to get a very large balcony with table, chairs plus two private sun loungers, with sunshine pretty much all day. There is a door between pairs of adjoining rooms which allows them to be made into larger family accommodation as required... this did allow some unwanted noise to come through. All staff were extremely pleasant, helpful and cheerful, including all those passed in corridors, etc. Room service was thorough with sweets often left arranged on the bed. The hotel noticed, presumably from the passports, that it was my partner’s birthday during the holiday, and a bottle of champagne was brought to the room that evening without being requested. Towards the end of the holiday, the hotel became aware via observant room service staff that I had been unwell – which I stress was due to food eaten on a trip, and not the hotel – and contacted us to offer help. So, we experienced a number of examples of exceptional service, which was impressive. There was a decent selection of food and drinks available. Overall, a very favourable impression of this hotel and Iberostar.

C3D Imagineering Limited

Myself, partner and kids (15 and 13) visited in February 24 for 7 days. Upon arriving at the hotel we were greeted at reception with a galss of sparkling wine (if it's the little things that make a good stay then this hotel is great at them). The hotel is in a great location in Costa Adeje with walkable access to bars, restaurants and beaches, we had rooms on the street side of the hotel so quite noisy some mornings with deliveries etc. but the adjoining rooms were a good size with great bathrooms. In terms of food, the all inclusive menu is what we expected with all the usual theme nights for evening meal, the restaurant service was excellent with the staff taking time to get to know their visitors and going the extra mile to make them feel at home. The standout from the hotel for us was the entertainment team who work tirelessly to ensure that there are fun activities happening that throughout the day that even teenagers will enjoy and then put on some excellent entertainment in the evening. Special thanks to Vassili who even though he was in the first week with the team came across as if he'd been there forever and made us feel so welcome (We can do it Vassili!!!).

Jane Lewandowski

Absolutely fabulous hotel. The staff are so friendly and helpful, the hotel is very clean, we stayed all inclusive and found the selection of drinks available very good. The food I couldn't fault, there was a good selection of quality food available. The pool area was clean and tidy, always plenty of sun beds, daily activities on offer in and out of the pool. The evening music was enjoyable with a variation of musicians and bands. The hotel is set into the cliff so walking down 5-10 mins is very pleasant and takes you to the beach and shops, the walk back up takes a little more time- there is a shuttle run by the hotel if wanted. Taxis are readily available outside of the hotel. I would highly recommend and will definitely be returning.

Julie Clegg

Perfect location for a relaxing adults only quiet holiday. Facilities very clean & entertainment was excellent. Pool/gym/yoga/wellness center/aqua spin, all sorts of daytime classes & musical entertainment of an evening. The soap making class was lovely. Food was very high quality & all staff were extremely polite & helpful. Big shout out to Alberto in the restaurant area & Louisa, Melissa, Layla & Rafa from the entertainment team. They made our holiday perfect 🤩!

Melissa Stanford

This hotel is like no other I have ever stayed in. Being adults only, it is so nice and peaceful, with amazing views from high up on the hill. Still only about a 10 minute walk to the beach though, but we were very happy to stay around the beautiful pool. We enjoyed the yoga, with the amazing Louisa. I was so relaxed I fell asleep and had to be woken by her. Lol. I also did the Aqua Relax with her in the pool and managed to stay awake, thankfully. There is also a very good Aqua bike class with Maria, where your bike is in the pool! Yes, that's right! The food in the hotel is also very high quality. Not your typical boring samey buffet. The food did vary every evening, which was great. Waiting staff are very attentive. We especially liked Alberto, as he was laid back but also funny when you get him chatting. All of the staff are incredible though to be fair. We would definitely consider coming back here again in the future xx

Jim McGregor

We really enjoyed this hotel, staying five days in a Level suite in January, which was a big room (but not with a separate seating area , that must be the Master suite.) We were half board and found access to the Level lounge was a real bonus if you had a snack attack during the day. The small buffet in the Level lounge was always well stocked, alcohol included. You have an “a La Carte” fresh cooked breakfast in this area too, and I was soon a convert to this versus the main buffet. There’s less choice, but it’s much more relaxing eating here. The only downside is that you don't really get much of a view from this part of the hotel versus other areas. We attended a few activity classes laid on by the hotel - yoga, stretching, coffee making and others. Louisa, Layla and the other teachers were all great, very friendly and helpful, as we found all of the staff too. The hotel has beautiful grounds, views over the town to the sea, is very clean and kept in great shape. Pools are clean and warm. It’s in a nice area, ten minutes walk from the beach and promenade plus the upmarket shopping mall. The food at the buffet was what we expected, but if you get a good table overlooking the bay it’s worth eating here just for that. We found the beachfront promenade busy even in January, and our “adults only” hotel meant we avoided the procession of prams and toddlers frequenting other restaurants. Evening entertainment was available if that’s your thing, the usual singers, bands and so on, but I really wouldn’t have missed this if it wasn’t on. What’s wrong with a bit of peace and quiet on an evening? All in all, however, if we come back to Adeje I’d definitely stay here again.

Jenna Lamont

This hotel was everything and more! We had a fantastic time from start to finish! My partner is celiac and Laura from the restaurant sorted this out for us and made everyone aware of it. Laura also took time to speak to the guest to see if they were anything else she could do to help with their stay which was a lovely add. We don’t usually return to hotels but we will definitely be returning next year! Thanks again everyone Jenna and Aleix

adam davies

My wife and I really enjoyed our stay at this hotel. We would definitely return to this hotel, and we would definitely look at booking other H10 hotels in other locations based on this visit. We visited for 3 nights (bed and breakfast) and felt the quality of everything that was on offer was exceptional. The customer service is of a very high standard. The hotel was modern, clean, and well presented. Breakfast was amazing, very clean, well organised, with the best selection I have ever seen. The food quality exceeded my expectations. Very good quality. Thank you for an excellent experience.

Husam Hebaishi

I will attempt to be as objective as possible in my review, so here's a list of the issues we encountered when we stayed in this hotel. If anyone from the hotel actually cares, we stayed in room 217. Avoid at all costs. If anyone from the hotel itself is reading this - your hotel has become a bit of a joke I'm afraid, so a good place to start would be to fix the issues I mentioned above. Please read the other sections for more information.

Jean Hester

Been coming here for a few years and it never fails to deliver. Exceptionally clean throughout from the newly refurbished reception area, the three large pools, one heated and lovely bedrooms. The buffet restaurant has a good variety of food to choose from and the choice of three a la carte to visit. The entertainment crew lead by the charismatic Dani has a full programme of daily activities/sports with the shows in the evening are very good. It is an older clientele early season with May onwards the animation team have pool foam parties water polo and so much more. Looking forward to our return in August for our second two week stay.

Ben Silver

Stayed here just after Easter and all I can say it was just wonderful. Super clean rooms and lovely friendly staff. I couldn’t fault it if I tried everything was perfect. Thank you so much.

Liz Crawford

Lovely friendly staff, good variety of food well presented. Pool bar excellent. Very clean.. lots of sunbeds don't need to fight to get one. A Cople of negatives.......tiles around pool area are extremely slippy. Quick checking in on arrival but not much information given. Afew hidden charges, had to pay extra for tea/coffee facilities in the room, had to pay for clean pool towels. Some areas need a freshen up including rooms. Overall the hotel is nice and we enjoyed our stay.

Del Hall

Zule the receptionist greeted us with a very warm welcome and explained everything we needed to know. It is a very nice modern hotel. We’re staying in a sea view room, it is on the small side but is clean and well laid out, the bathroom is very functional and I like the shower. We’re only staying B&B as we wanted to explore other nearby restaurants but my review on the breakfast is very good. One of the better for a chain hotel. Pool area is really nice and you can take a 3 minute walk down a path to the public beach. Staff so far have been really helpful and friendly. It’s maybe not a true 5 star but is a very decent hotel and I would come back again.

James Taylor

The hotel is fantastic. I’ve never returned to a hotel in the past, but I would consider coming back to Sabila. I know lots of guests here are also repeat customers. We went for the Star Prestige all-inclusive package which was worth the money. Access to a private pool, multiple help yourself bars, great service… We came just to relax, and we’ve done just that. The staff have all been amazing and friendly. Top marks!

Erli Shen

One of the best stays I’ve ever had. Great location, 5 minutes walk to the main bus stop; clean and spacious room, great view from balcony; exceptional service, cake and wine offered for birthday celebration. Plus there are various activities and workshops throughout the day in the hotel. Will definitely revisit in the future

R Gisborne-Weare

I recently had the pleasure of staying at Iberostar Selection Sábila and it was truly an experience to remember. From the moment I stepped through the doors, I was greeted by the warm and friendly staff who went above and beyond to ensure my comfort and satisfaction throughout my stay. The highlight of my stay was undoubtedly the amazing rooftop pool. With its stunning views of the surrounding area, it provided the perfect setting to relax and unwind after a day of exploring. The poolside service was impeccable, with attentive staff on hand to cater to my every need. In addition to the incredible pool, the food at Iberostar Selection Sábila was nothing short of spectacular. From delicious breakfast spreads to mouthwatering dinners, every meal was a culinary delight. The variety of options available ensured that there was something to suit every palate, and I found myself eagerly anticipating each mealtime. Overall, my experience at Iberostar Selection Sábila was nothing short of fantastic. The combination of impeccable service, breathtaking amenities, and delectable cuisine made for an unforgettable stay. I would highly recommend this hotel to anyone looking for a luxurious and relaxing getaway. Special mention for Tana always smiling and very professional. Also the reception team and bar staff.

Nick Kasper

A great hotel, where the staff are the biggest asset. They are so friendly and helpful. We participated in the Aquagym sessions held daily, and also attended a Sangria making course which was great fun and informative (and boozy!). The only negatives were getting sunbeds and parasols, which wasn't always straightforward (unfortunately the Brits now do what the Germans were once famed for!). The self-service breakfast is great but can be a bit crowded at peak times, but plenty of staff are on-hand to find you a table or get you pots of tea and coffee. You will have to go a long way to find a finer group of waiters and waitresses.

Vi

What a lovely hotel it has been, we had 3 kids with us ages range from 6-9 years old. The entertainment has been phenomenal, the food has been fab and overall the kids & adults have been the happiest with it all! I’d love to come back and couldn’t recommend it enough !

Naruto Uzumakie

Amazing entertainment. If your into food they have all types of it everyday. Cool looking villas. Love going to the swimming pool and bar. Very good place if your looking to go for a nice warm holiday.

Laura V

Perfect holidays in absolutely fantastic hotel. Meals are tasty, rooms are very clean, staff is friendly. I can absolutely recommend this place if you’re coming with children and family! ❤️

Emma Keaveney

We are just back to Rainy Ireland after an INCREDIBLE week in Tagoro. Where do I begin? The rooms were absolutely spotless, spacious and we had a beautiful garden with hot tub and the sun shining in on us. The whole resort is sparkling clean. The cleaners and maintenance people NEVER STOP cleaning throughout the day. The food is plentiful and loads to suit every palette...The chefs and waiters work so hard . Kids Club was fab with two wonderful leaders . My kids adored going every day. They met up with other friends. Evening entertainment was great. We thoroughly loved the kids disco and then onto the adults entertainment. This is a WONDERFUL hotel. I never return twice to a hotel but this time I'm thinking I will have to return. Thank you to all the hard working people in Tagoro for giving us a wonderful, safe holiday with fabulous memories. If I could change one thing....It would be the white wine - Tagoro please change it ..it is dreadful! Clearly this did not ruin my holiday but that's the only thing I'd change! One of the best family hotels - If you are wondering ---- Just book!!! Also...some people mention cockroaches...I did not see one the whole week I was there. I'm not surprised as the cleaning staff have the resort spotless..they never stop cleaning!!! Thanks for all Tagoro! Fabulous Hotel with Fabulous staff!! Emma Connolly Room 169

Ligita Ot

Amazing place to stay. I went for the 1st time in 2017 ,with my mum and my oldest son. Went to couple of all inclusives after and none of them could even stand close. I was telling everything about this hotel to my husband, and he couldn't wait to come. Staff is very nice and attentive, amazing entertainment in the evening. Loved fire eating guy and Disney night. They also had a magic show, but we came too late to sit close to the stage to see it, what a shame. On karaoke night, my son and his friend who he made at the hotel, were allowed to sing Eminems Lose Yourself, literally made his holidays. Loads of entertainment at the pool as well, bouncy castle on the water was loads of fun. Cocktails and food very tasty, always something to choose from. My only suggestion would be to have chicken nuggets, fish fingers and onion rings for kids every lunch and dinner. They have Asian and Mexican food theemed nights. Sushi were amazing, but also weren't available anymore if you came late for dinner, so you need to be fast. Room was spotless clean, housekeepers in every day. Can book all the excursions from the reception as well. About 15-20 min walk from the beach,shopping centre across the road. Some families we met ,were on their 7th booking with a hotel already. We also had beautiful pictures taken at the hotel by company that works there. Prices very reasonable too. Honestly, the best hotel, can't wait to go back already 😍😍😍🌴

Mark Hayes

We are rating this at 5 stars because it is a fabulous facility and the people that work there are incredible and amazing hostesses to curate your holiday. A great place for families and easy access to the beach and walking paths. Close by to small village to explore and in the shadow of a mountain with paragliding all day. The only thing really that we felt could be improved was the food. The food isn’t bad but in a resort like this you tend to anticipate a bit more with regard ma to the cuisine especially their exclusive restaurants on site. It was cafeteria style to be blunt and we enjoyed eating all of our meals off their site. Again, it isn’t bad and with families it is probably a really good thing for them but a more discerning palate may be less satisfied.

Brandon Randall

Came here on a golfing holiday after booking through a golf agent. Hotel is lovely, very welcoming. Helped us out straight away with our room as we needed a twin but had a double. Staff all very friendly. Food is great (have to wear trousers in the evening which we didn’t know). Location is 4-star as we were hoping for a more ‘lively’ hotel but it’s great for a quiet peaceful getaway. Recommend.

karen hingston

An excellent hotel cannot fault it. The service was good, there was always plenty of choices of food, the hotel was clean the rooms very nice and the outside area and location were fab. As a family with adults and a little one it met all our needs would definitely recommend.

freya b

lovely hotel!! very friendly, helpful and thoughtful staff. everything is super clean, well looked after, and organised. good amounts of space and rooms comfy and quiet. lobby is espiecally lovely to look at, with calming not too loud music. and variety of pools for any temperature :) will be sad to go back to a rainy home! me and my mum highly recommend this lovely place! lovely sea view too :)

Daniela Fontana

Overall we had a good stay. Position is good even if not in the most upmarket area of playa del duque (the hotel is almost at the end) Facility for kids are great: kids club, slides at the pool, kids disco and performers after dinner. Shame they don’t offer a family room with separated bedrooms. Quality of the food is poor to be fair. Restaurant choice around is great and fine dining with premium quality is ensured

OTO CE.

As a returning customer after 12 years I was pleasantly surprised. The hotel is well maintained, spacious and great for a holiday with kids. It’s a place for a quiet and serene time, orderly and pleasant. The room was spacious and always clean. Plenty of pool space but warm water at the kids’ slide area would be marvellous. Food overall was excellent and diverse, especially dinners. Staff is plentiful and helpful and all request were serviced quickly. Some minor issues here and there but nothing that affected overall enjoyment of the stay. 30 minutes from the South airport and easy logistics. Always recommend renting a car for some extra sightseeing on the island.

Gerard Byrne

Super hotel with all the facilities you would expect for 5*. Lived up to our expectations for most part as a couple. Entertainment was professional & easy listening so good to relax. You won't party the night away though! As parents ourselves, the occasional sound of kids at hotel didn't bother us. Excellent rooms, friendly & accommodating staff, great choice for breakfast (even porridge!). Inside & outside terraced seating areas with sea view. Can be busy at peak times so you may not get seat of choice. Be patient & one usually comes free.

P H

Nice resort for holiday with children. Big rooms Nice areas for children (including waterslides) to play. We didn't like that they don't give toiletries "to save on plastic", we had to ask reception but they sent us the wrong things. The food is not bad, but not luxurious. There is good variety, it's very nicely decorated and on the eye it looks great, but the quality of the ingredients is average and not of a luxurious hotel. Not sure why the water on the non-salted pool was so cold, it felt like the water was cooled (it was colder than air temperature). Strange, and sad, almost nobody could use it because the water was unbearably cold (it was Dec). In terms of luxury it's not a top luxury hotel like some others in the area, but it's better than a 4 start hotels.

Jamie Pitt

I stayed here with my girlfriend for her 21st birthday, from start to finish the staff were amazing with the main buffet having a delicious selection. And the kitchen staff were very friendly! For my ladies birthday dinner we choose the Verona a la Carte restaurant, and it did not disappoint… they made it a night to remember and brought out a brilliant Victoria sponge cake (organised by Ruyman Donis from front desk who was always in contact trying to help). I also want to mention the bar tender by the lower pool, always very chatty and made me and my girlfriend feel at home for the whole experience, sadly though I can’t remember his name but he was a great credit to the hotel. Will be returning in the near future… thank you Gran Roca Nivaria team, u made my girlfriend’s 21st one she will never forget.

Cathy Black

This is a wonderful hotel, an oasis of tranquility along this area of coast. We found the facilities beautifully clean and spacious. The buffet meals and kids activities were enjoyed by all and the staff who organised the kids activities were so lovely. The following section is regarding their allergy policy, which is lacking and reflects the missing star in the overall rating: We felt let down by the experience in the Italian restaurant which we booked instead of the buffet one night (as we had this option as part of our half board package) - where we were invited to specify any allergens in advance. One of our children has food allergies and this information was clearly not noticed as they presented her with food we hadn't asked for (bread roll and amuse bouche) both of which contained sesame, which we had told them she is allergic to. This was very disappointing. There were also issues with missing labels for food in the buffet. We will be contacting the hotel directly about this as it should be improved.

Mary Colbert

Magnificent foyer and surrounds. Beautiful peaceful gardens with plenty of comfortable sunbeds. Lovely pools. One warm and one cold with a very nice fountain waterfall.... Staff pleasant , busy and efficient . We were very disappointed with the comfort room and view of side road. Also there was a heavy smell in the room from arrival to departure . We were sorry we booked half board as the food was bland and needs great room for improvement . The buffet is not a patch on the neighbouring hotel Anathelia. We felt we did not get value for money but perhaps as it was Easter holidays the prices were hiked up.

Helena Deakin

We had the best time in this hotel. Everything was perfect. Amazing choice of breakfast, lovely art deco feel to the interior of the hotel, the pool and gardens are beautifull. Everything is very clean and perfect and the staff are all very nice, polite and can't do enough for you. We had a very peacefull week and loved it so much that we didn't even want to venture out. Plenty of sunbeds with lots of personal space, endless clean linen and towels. Great bar, food and entertainment. Simply heaven and we hope to back next year.

Anthony Jackson

It's rare that I write a review of a place that i am currently staying at but I think it needs to be done. This hotel is special, the actual hotel and grounds are architecturally amazing , the pools, the bars and the restaurants are superb. The breakfast is incredible. In many years of international travel I have never encountered such a spread. But what makes this place special is the staff. They are the ultimate, friendly, efficient, and discreet. Tonight, after dinner , we sat on our balcony overlooking the pools and watching the evening entertainment ( which we previously had to dance to) we just felt utterly contented. Can I say more)

Zed Ecs

Brilliant hotel - exceptionally friendly, clean, with brilliant amenities. The food was wonderful quality with great variety. Comfy beds. Very lovely and relaxing pool area. The beach area outside isn't the best, but it is more than offset by the experience inside the hotel grounds. Great stay!

Fiona Richards

This 5-star hotel isn't just a place to stay; it's an experience that captivates all the senses. The staff at Jardines de Nivaria are the heart of the hotel. Their professionalism is unmatched, and their attention to detail makes you feel wonderful. Each staff member goes above and beyond to ensure guests have everything they need for a perfect stay. The food here is delicious. The diverse menu caters to all tastes, and each meal is an adventure in itself. I am pescatarian and there is plenty to choose from✨ The hotel's architecture and layout are a harmonious blend of elegance and character. The ambiance is a perfect mix of modern sophistication and traditional charm. Our room, a superior sea view, was a haven of comfort. Waking up to the soothing sounds of the waves and the breathtaking view of the ocean was a daily highlight. The room's design is thoughtful, ensuring both luxury and convenience. In conclusion, Jardines de Nivaria is not just a hotel; it's a destination of its own. We’re having a wonderful stay thank you 🙏 🥂☀️

Lynette Haigh

This is our third holiday here. I am not the kind of person to keep coming back to the same place but we love the staff, the children are well looked after by Bea and well loved. Bea is like part of our family, she deserves a medal for being fun and lovely every day. We love having the luxury of our own villa with the communal areas and pools too. The staff are so friendly and our room is cleaned too high standard every day. We have 3 young boys and I feel so comfortable being here. The hot tub in our garden is great in the day and on a night to get some quality time as a couple. Thank you for remembering us and being so lovely. The spa is relaxing with tailored treatments and my husband has enjoyed the gym

Eeva Naperoinen

Fantastic place! Beautiful villas and view from ours was amazing. Staff is so so friendly and good fun, and keeped my 3 teens happy with their jokes. Breakfast was delicious, versatile and plenty. Something I really looked forward to every morning. Very nice and quiet, and more so after we leave…. 🤭

Jessica Mawdesley

We knew we were going to get married in Tenerife but wanted it to be personal and unique. We met with the team and went through every detail. Our big day came and the day was incredible, from the food whilst I was getting ready with my bridesmaids, to the ceremony, canapés, drinks and private wedding reception partying into the night with our guests in one of the villa gardens. We had the most attentive staff, drinks were never empty, tummies filled with the most incredible food cooked in the villa garden on a barbecue. Kids entertained with the pool, even some of the adults ended up taking a dip. Nothing was too much trouble, the whole team were amazing and our Wedding day will be the highlight of our lives for years to come. Thanks you to everyone at Hotel Suite Villa Maria ❤️ Love the Mawdesley’s ❤️

Deborah Salomon

We started out at BAOBAB, which was really a glorified Hilton for families. Do not go there if you’re expecting an adult vacation with the amenities of America we found a beautiful sweet at this location on the corner with a lovely pool and Jacuzzi and outdoor patio, that’s just beautiful we got it last minute. The service was great. They pick up with a buggy and bring us to breakfast and to the reception area. It was the last-minute find after we had a disastrous experience at the previous hotel.

MsCastroRides MsLupeCastro

Excited to report that the #blueoasis has a new menu .. cooked to perfection neither to dry or to moist .. incredible service as usual .. you can get lunch with a smile at 3.00 pm which is fab for those long beach mornings or working days. Of course the hotel itself is fabulous but I have already reviewed it

Terrie Hubbard

Just back from an 11 night stay. Superb hotel, the choice of food was amazing and all the staff were very polite and helpful. The entertainment all day was very good. My husband’s sheet had a faint stain of blood on it. We didn’t complain because they changed the bed regularly. Towels were changed every day.The area itself was great for limited mobility. The signs were up saying no shorts or bathers in the dining room but these rules were ignored and no one addressed it. Also, no putting towels on sun beds and then going away. This rule too was ignored. It was pathetic watching people queuing at 8.30 a.m. for the gates to open for the pool, then leaving. However, I would recommend this hotel. We spoke to people who have been back every year for 5, 8, 10 and even 15 times! That speaks for itself. ☺️

Caitriona Quinlan

Having a brilliant time here in the hotel. Room 713 has wonderful views of both the sea and the mountain. Evening entertainment is brilliant. Mike really does an excellent job and makes everyone have a good time. Food and drinks are excellent. The bar staff are great. Would come back again

Ellie Baker

First stay at the Hovima hotel for 10 nights and we are unable to fault it! Beautiful room, great staff who couldn’t do enough for us , including food and a bottle of wine for our anniversary on arrival. The hotel is spotlessly clean in all areas. Food is great , the location is amazing , the whole thing is just fabulous. We are a couple in our 20s and although there is a lot to ‘older’ people it has not put us off at all and the other guests are great too!

Jake F.

Wonderful hotel, wonderful location - the rooms are spacious and the service is multilingual and always happy to be of help. The buffet is tasty and the variety is great, prices for drinks (if you don't have AI booked) are reasonable, also in the bar. The spa is newly renovated and has everything you dream of. We booked the valentine's day special package with massage for two, 2 hours spa for ourselves and a plate with fruit and a bottle of cava. First class experience! We were here for the second time and will surely book again.

Steven

Great hotel. We were inroom 626, which had a great sea view. Well worth 4 stars. Good food all round, and the a la carte was great, contrary to some opinions. Great staff from the cleaners to the entertainment team. Michelle's Tina Turner dance is fantastic. Nice wee February break 👍

Imogen Foy

A great family hotel. We stayed for 8 nights with our 2 year old in a Superior room - it had a fantastic view. The layout of the one bedroom apartment was great as we could put little one to sleep in the bedroom and then still have the living area and balcony for ourselves. The entertainment for the kids was fantastic - special shout out to Fabio the entertainment manager. All the staff were great with the little ones, and the soft play was so helpful for chillier days - my only slight complaint would be that the board of activities wasn't always updated so we missed a few things we wanted to try. The kids mini disco was a great way to end the night too and our little one loved it. Food was better than I was expecting after reading a few reviews - always fresh and tasty. Plenty of variety with a different "special" each day. The ice cream deserves a special mention too. We didn't figure out how to get to the grassed play area, but with all the other things for kids it wasn't actually an issue. Some directions would have been helpful - a QR code to a map of the hotel perhaps.

Armand Gun van der

We had an outstanding stay at La Pinta Resort in Tenerife. The hotel's cleanliness was impeccable, extending from the common areas to our rooms, creating a comfortable and inviting atmosphere. The facilities were top-notch, providing a range of amenities that enhanced our overall experience. The Kids Club staff demonstrated exceptional kindness, making our children's time truly enjoyable. Their efforts were noticeable, fostering a warm and welcoming environment for our family. Special recognition goes to Diego from the restaurant crew, whose attention and dedication stole the hearts of our kids, making our dining experiences memorable. We appreciate the entire team's commitment to ensuring our stay was nothing short of delightful.

Eliott Brown

Fantastic family hotel, great beachfront location right in the centre of the Adeje resort. Staff are extremely friendly and helpful, and the whole place is spotlessly clean all the time. Good food choices at all meal times and lots of child friendly activities every day, which are not too crowded. We have returned twice so far, would recommend

Alexandru Dumitru

We were at the hotel in February and it’s really great for families with kids. Georgia was truly a marvelous host, we felt like we were visiting family. Good location, beach just in front of the hotel, a lot of options to entertain the kids all day long.

Frasier Asigurado

I love it!!! Amazing Location where you can go to the beach whenever and walking around Costa Adeje is beautiful . Splendid Service!!! Because the staff there are very helpful and can speak proper English and they always greet people every time they pass them. Ok rooms with Comfy beds, lots of necessary things and balcony which has a great view of the beach and the hotel. However, the air conditioning is really not as great when, it is connected to the Bedrooms and Living room because I slept on the bed/couch and I wanted the Aircon on but my Mom said to turn it off because she was cold and the rest of the night I could barely sleep and I felt very hot

Jayne Porter

Just returned from our 2nd visit to Baobab and it did not disappoint. All staff are a credit to the hotel in the friendliness & attention to detail. Nothing is too much trouble. The housekeeping staff always have a smile and do an excellent job. We are already planning a 3rd visit. So glad we found Baobab as it is just what we want from our holiday accommodation. See you in 2025.

Seamus Carr

Visited in January 2024. Family of 5 with three teenagers. We stayed in the Serenity Rio Suite. The suite was excellent, particularly the terrace with heated pool. The terrace also has a large paved area with table and chairs for outdoor dining and a sanded 'beach' area with sun lonngrs and a beautiful view of the beach. The buffet breakfast is excellent, there is a great selection food. The fresh fruit and freshly squeezed orange juice are particularly good.

eli soha

We spent 3 nights and had a suite with a pool overlooking the ocean. The decoration was good but the cleaness is not 5 start!

John Hogg

Fantastic views. Helpful, friendly staff. Big balconies, we had a huge hot tub as well as 2 loungers & table & chairs on ours. Lovely large, clean apartment. The only issues were some noisy building work going on at their gym across the road and a bottle skip, which was emptied at 0230 in the morning. Both of which could be heard in the bedroom. The fantastic view is down to the hotel location..... it is up a hill. However, we loved it and would go back.

Ester Borok

THANK YOU to the whole team at Hotel Baobab Suites. I LOVED my family vacation in February 2024. We were not the easiest family - with 3 very active and rambunctious boys from NYC LOL - your staff went above and beyond to welcome us and make us feel like at home. We had a washer and dryer in our room which was SUPER convenient and our kitchen had all the essential utensils and cookware needed to make lunch. Your breakfast buffet was SUPERB! Your free taxi service to Duque and Fanabe was amazing and well worth it. I even loved the fact that this hotel was situated up a slight hill, away from the hustle and bustle - made us feel secluded. THANK YOU THANK YOU THANK YOU!!! I did not have time to use the gym, however, I will make sure to come again in the future and use it - my boys did use the courts, pickleball, tennis, basketball, etc so that was amazing!

Nigel Eastham

A real top notch hotel with many restaurants and bars to relax in plus 5 pools. Great sea views and very friendly staff. Hotel is extremely clean and staff continually cleaning public areas. All inclusive so no need to carry cash or worry what room bill you are running up. Food is delicious and plenty of it.

Rick Harding

Room is adequate and clean, balcony easily over looked. Restaurants are all buffet style, but the people working them are often impersonal, not acknowledging and are very quick to take your plates and glasses. Requested extra pillows which was co plated on the Riu app, but none delivered to the room. Location is good, as expected, though not much going on outside the hotel.

Christian Brotherton

Had a fantastic stay here for 11 nights. The rooms are spacious and cleaned to a good standard every day. All the staff are great, very friendly and attentive. There are four restaurants to eat in with plenty of choice. The food is very good, it's all buffet service with the food made freshly in front of you. If I go back to Tenerife, I'll certainly stay here again

NorgieGeordie

Read quite a few reviews on here that I simply cannot agree with so wanted to just summarise: The food is good. It’s not amazing it’s not terrible. People can’t expect 5* food at a 4* hotel. Lots of options, some of it hit and miss but that is expected and acceptable. The staff are incredible. I must say the professionalism and friendliness is top level here - no one ever seems to be miserable and nothing is a hassle if you ask. As this was our first all inclusive holiday I wasn’t expecting a lot but this place has exceeded our expectations. Fantastic facilities and activities, evening entertainment is decent (people expecting world class entertainment again is just ridiculous), and the upkeep of the place is first class too. Shout out to housekeeping for a great job also. We leave tomorrow but wish we could stay another week and won’t hesitate to come back here again! If you have realistic expectations and want great service and overall quality experience stay here… Thank you to all the staff here for a great stay - we can’t wait to come back :)

stevenpjm

Just an amazing hotel.. great staff and facilities are amazing. Food is fantastic with selection of 4 restaurant. Friendly, very clean , entertainment is great fun. 2nd year back its been that great

Grant Rowe

We have stayed at this hotel Several times and love it. The one and only improvement the hotel needs is entertainment. There are many different areas to the hotel and pool areas. Kids pool with water park, family pool, quiet relaxing pool. It would have been Fantastic to have some afternoon entertainment in the family pool area. It was very quiet all day other than morning exercise which had very few participants. We’ve stayed in other hotels which have had live music mid afternoon around the pool bar areas and this made a great atmosphere. Unfortunately this isn’t the case at the Victoria. Evening entertainment is exactly the same. There’s a bit of kids entertainment but after that very little. The hotel lobby has a pianist or a a solo artist quietly singing depressing songs. The outdoor area has a stage that is crying out for a tribute act or live band on an evening but is sat empty. The hotel is amazing and we keep coming back but it would be great to have entertainment on site and not have to go out and find it. Hotel bang opposite has great entertainment and you can hear it every evening.

Joanne Legdon

We’re just back from our third trip to GF Victoria and we have had a great time. My daughter has also had a great time and the animation team are all fantastic! They really are great with the children. The whole staff team at the hotel are great from reception staff to cleaning staff, restaurant staff and day bar staff - faultless! I would recommend the premium or harmony suites if that’s possible because you do get more space in the room. Overall a beautiful hotel and we will be back next year. Thank you team GF Victoria 🙌🙌

Hayley French

Great hotel in a great location however the entertainment programme needs a serious review. We have visited the hotel quite a few times and at different times of the year (high season/low season) however the evening entertainment never gets any better. The hotel is in silence with no atmosphere by 10.30pm most evenings, which sadly leaves guests no option but to leave the hotel to seek some atmosphere elsewhere, they are on holiday after all . The hotel lobby usually has a singer or pianist playing to no more than a handful of people which seems a huge waste, the children’s disco is usually in the tiny room downstairs but only caters to very young children (also the duration is not long enough). The main evening entertainment for families starts too early and finishes too early, the majority of people are still at dinner at this time. It would be great to offer more lively entertainment/music for the whole Family to enjoy as per the neighbouring hotels. The teen room is always completely empty with numerous staff being paid to run it, again a waste of money and resource… this room would work better if the entertainment was increased as guests would be more inclined to stay at the hotel instead of venturing out and therefore there would naturally be more children/teen guests on site with parents.

Laura Reece

Monica, Lucia and the rest of the kids club team were truly superb!! This is the first holiday where our son has wanted to go to kids club again and again. The service was always fantastic, anything we needed help with we were quickly seen to. The breakfast was wonderful too and concierge staff so helpful. We’ve already booked to come back! Thank you to everyone at GF Victoria :)

Helen Scotchford

Visited October 2023 and had the most relaxing time. This was our first visit and the hotel, staff and experiences catered to our every need. Our daughter (almost 2 at the time) thoroughly enjoyed the splash pool and it was nice to interchange between there and the family pool. Amenities in the room exceeded our expectations with a mini kitchenette which was particularly helpful being that we had a young child with us. Thank you to the staff at GF Victoria, we had a fantastic trip, left feeling very relaxed and have just rebooked for October 2024!

MC

Absolutely flawless!!! I'm not sure where to start but overall this is a can't miss choice. The breakfast was great to start your day, and we have to give a special thank you to Manuel and Donald. They were the most gracious hosts you could imagine and I'd say they are the example that others should follow. Michel at La Hacienda was also absolutely great for our dinners. There is a ton to do on site and/or plenty to do within walking distance. Their Club House (for excursions) was simply top notch. Finally, we have to give an enormous thank you to housekeeping. We rarely saw them, but the room was always made up with fresh towels, organized everything, hell we even got nightly chocolates. I'm going to just say they are magical. Just make this your choice, you won't be disappointed. We WILL be back.

Tina Holloway

We have visited this hotel three years in a row. Can’t say enough good things about the hotel and staff. Everyone is helpful and professional, the hotel is superb always clean and immaculate. We have stayed in both the hotel suite and the villas. Both impressive

Christine Tongue

I love this hotel but I'd like to see some changes before i book again. As a disabled person it is always hard to find hotels suitable for the needs of people who depend on wheels and sticks. The hotel made a big effort to make our room accessible and the staff were extremely helpful. But the swimming pools are extremely difficult to use as the steps into all of them only have one handrail! I saw many people struggling, even nondisabled, but for me, I needed a lot of help getting out of the pool. Just some simple additions would make the pools much more accessible. One pool has a chair that the lifeguard operates to get the wheel user into the pool. It's a horrible experience! You're dropped into deep water, out of my depth, and to get out, someone has to find the lifeguard to operate the chair. Decent steps would solve the problem for many people. Such small bits of infrastructure would transform the experience of many disabled people.

GuiaNatura EcoTourism Experience

Our clients are always having a wonderful time in this hotel. We offer them activities to discover nature: birdwatching, whalewatching, trekking, and everything you would like that is respectful with our environment. If you would like to organise something with us, feel free to contact us by WhatsApp. We will give you a tailor-made experience.

Nastasia Drago

Terrible client treatment! No chance to speak with reception manager. Phone didn’t work. We asked to have a tour, but stuff is not interested. Why I should pay for this hotel, if other hotels much more welcoming? UPD: It's great, that you replied to me after 5 days. Five days ago I visited 6 hotels in the area, had a tour, picked up one for this time and had an excellent experience with another hotel. I have to say, that my privacy during my stay at another hotel was completely safe, however, the staff was friendly and showed me the hotel before my decision. Meanwhile at the same day I asked your “entrance boy” to contact me with a reception, and he said that nobody wants to speak with me. Really? Reception don't want to speak with a client?!

Julia Smith

This time was our 3rd visit to this hotel and it didn’t disappoint. It is consistently lovely which is why we keep coming back. The rooms are spacious and extremely comfortable. The beds are amazing. Housekeeping are very thorough, they keep the room both immaculately clean and comfortable. Service, wherever you go in this hotel is superb. Very friendly, helpful and great little touches of remembering your name, your coffee preferences etc. It is always good to see the same staff time and again, it gives confidence that it is a good place to work (Andreas who looks after everyone around the pool has been around since 2019 and he always remembers us). We went to the Michelin Star (2 ⭐️) restaurant which was wonderful, very high quality dining experience with a nice atmosphere and none of the pretentiousness that comes with some Michelin places. Maria Jose was an exceptional host and the team were warm and very professional. It’s a superb hotel which is beautifully designed and maintained. Every detail is taken care of, it’s incredibly comfortable, the restaurants are lovely and the service is exceptional. We will be back again.

Erin

Had a wonderful time at this fantastic hotel. The staff were amazing and so helpful. Although there were a couple of things that could be improved on. The rooms were phenomenal but two nights in a row we did not receive the turn-down service. The pool area is so relaxing but the drinks menu is minimal if you do not drink alcohol. Some of the drinks you order taste different sometimes which was a bit disappointing as were not nice. There was also a time we had to wait nearly an hour for our drinks to arrive. However, overall it was a perfect holiday and a lovely hotel. The location is fantastic. The rooms were incredible with fabulous views and the bed is super comfy! The breakfast is amazing and the service at breakfast was always outstanding. The massage that I had at the spa was one of the best massages I have had which is saying a lot as I am pregnant and constantly uncomfortable. Would definitely stay again and can’t thank the staff enough for making it as relaxing as can be.

Anna

Absolutely! ***** I recently had the pleasure of staying at this outstanding hotel, and I cannot sing its praises enough. From the moment we walked into the lobby, we were greeted with warmth and professionalism by the exceptional staff. The rooms are not only spacious but also exquisitely modern, providing a luxurious retreat after a long day of exploring. The bed? Let's just say I haven't slept that well in ages - it's like sleeping on a cloud! One of the highlights of our stay was the private balcony, which offered stunning views and ample space to unwind. Whether we wanted to soak up the sun on the comfortable sunbeds or enjoy the sunset at the table with chairs, the balcony was the perfect spot. And speaking of meals, the service at the hotel's half-board restaurant was nothing short of phenomenal. The attentive staff made sure that every dining experience was a delight, with delicious cuisine and impeccable service. But perhaps the crowning jewel of this remarkable hotel is the rooftop infinity pool. Words cannot do justice to the breathtaking views and serene ambiance of this oasis. It's truly one of a kind and the perfect place to relax and recharge. In summary, this hotel exceeded all of my expectations and then some. If you're looking for a luxurious retreat with exceptional service, modern amenities, and unforgettable views, look no further. This is the place to be. Five stars all the way!

andrew maltby

The very best friendly service of any holiday hotel I have visited! Relaxing atmosphere where nothing was too much trouble for staff. Hotel very modern, well maintained and exceptionally clean. Room also spacious and fantastic breakfast selection. The staff here really go the extra mile to make you feel at home, from the reception to the restaurants to the cleaners. This is the place to come for a week or twos perfect relaxation. thank you for your welcome.. we will definitely be back soon

Chantal Nason

Our first time to this stunning hotel. Could not find fault. Architectural wonder and well positioned, only a 3 minute stroll to the sea front village where we found great restaurants. Immaculately clean everywhere, great housekeeping too. I did yoga or Pilates each morning and there is plenty of choice for those wanting a form of fitness. Breakfast was exceptional, fresh with plenty of choice. Enrique on reception was warm and professional both on check in and check out and the lovely girl at breakfast was a credit to the hotel too. We will be back!

Martin Gillar

We spent a week in the hotel, two adults and two children. The hotel is very beautiful, modern architecture, the views of the ocean are breathtaking. The best part of the whole stay was the breakfast. The staff was like family. Our little girl was sick and we felt like we were in family care every day after a night out. Thank you all very much. Special thanks to Angy, she was like an old family friend. I always looked forward to seeing her warm smile.

R B

The kindness and professionalism of the staff really stands out and is consistent across the team. Rooms are immaculately clean and spacious. Good options for adults only side or family side of resort. Food at restaurants is very good as well. Recommend you book at the upper-end restaurants well in advance of your arrival. We tried to go and they were booked up 4-5 days out. Be sure to read their dress code requirements as well. Katrin, guest experience manager, is an absolute professional.

Shelley O'Connor

The most wonderful experience at this hotel. We came here for my birthday for a week and have not been disappointed. All staff have been friendly and helpful, Bridget around the 5th level pool is always a joy to see and talk to everyday. The rooms are huge with lots of room to settle in for the week. The hotel is quiet and not busy either. The views from our room and the pool were incredible. The extra level of attention to detail does not go unnoticed either. When they found out it was my birthday I received a birthday plate at breakfast and then later on champagne and cake in my room. Honestly one of the best hotels we have stayed in and would highly recommend.

Angela Stevenson

Fantastic hotel in every way. Rooms was amazing size and layout wit our room cleaner Margarita doing a wonderful job everyday. The service throughout the hotel was first class and reception were excellent at sorting out anything we needed. Breakfast was outstanding in the restaurant were always very friendly! Will definitely be back

Emma Charlton

Fabulous stay at Royal Hideway Corales resort. Room was beautiful and had a fabulous balcony. Lovely view from the pool. Staff were amazing! Very friendly, polite and nothing was too much trouble. Would visit again- feel very relaxed after a short stay.

Caroline Postings

We have holidayed at the El Mirador Hotel well over a dozen times and have just returned from yet another fabulous stay! On arrival, we were greeted by Carla and received a very warm welcome, check-in was seamless as always by the reception staff - our room was ready…. what a room, located on the 6th floor with a beautiful outside terrace with sun loungers and an elevated covered seating area with table and chairs, it offered fantastic views of the hotel beneath, the stunning grounds and the sea beyond. Our favourite place to enjoy lunch each day is the Pergola restaurant where the service is always outstanding, the atmosphere is extremely relaxed and the food excellent. The choice at breakfast is superb, so many options to consider in beautiful surroundings, whether it be inside the restaurant or on the gorgeous terrace. All the staff are extremely attentive – we wish we could remember some of their names, nothing is too much trouble – everyone goes above and beyond to make all guests feel special but we, like everyone else must mention Tiziana, she is so invested in providing a first-class experience for all guests and takes time to speak with everyone each morning as they arrive for breakfast. We cannot recommend this hotel enough – so much so we already have our November trip booked!!

Damian Mottram

What a simply absolutely superb hotel with truly wonderful staff. Been twice. So many exceptional people to look after customers; too many to name all but here’s a few …. Besik maker of wonderful flat white coffees and all round brilliant waiter in the main restaurant that provides endless superb food; the head chef with his incredible bacon and mushroom omelettes, Letitia and Enrique. Orlando and the pool support team …. so friendly, smiling and helpful every day. Carla always so knowledgeable and available to help and truly care. Gonzalo, Pedro and Jonathan The setting and location of the hotel and its style and design is brilliant but overall it’s all about the staff; one year on virtually all still there …. thank you for another brilliant stay

Ann Kerr

Wonderful stay. Fantastic location and all staff pleasant and helpful. Food is delicious - wide choice in breakfast buffet. Complementary drinks/ice cream twice daily around pool area. Helpful pool attendants - thank you Orlando! Lots of seating areas in different locations - day beds and loungers. Freshwater pool is stunning and surrounding shrubs are mainly beautiful Hibiscus. Grounds are immaculate. Several choices for dining. We spent most lunchtimes at Las Pardelas- again superb service and food delicious. Room was perfect. Have no complaints whatsoever. It was just a brilliant and well deserved 5*.

Mike Schofield

The hotel is an oasis of peace in a moderately busy area. It is beautifully appointed, with a lovely pool and outstanding, helpful staff. I was struck by how happy the staff were as they went about their duties. I immediately booked to return to the hotel at the same time next year.

Nicola Gordon

UPDATE: Tiziana (hope I’ve spelled that right) came to find us & couldn’t have apologised more. Our room was upgraded to a STUNNING room/suite with a huge private balcony. Our flight home on the last day wasn’t until almost 9pm. Tiziana saw me having breakfast & asked what time it was and I’d mentioned we had hours to kill. She took the key off me & changed it so we could stay in the room until 6:30pm so we didn’t have to lug suitcases and bags all day with us. That was a godsend. We could relax for the day and not have hassle. We had a lovely last couple of days because of this. Victoria was also lovely & a great help! It wouldn’t let me update the TripAdvisor review so I wanted to update this one here. ——————————— Hotel looks stunning (really it does!), and most staff do what they can to be sure you have what you need. But then you have the flip side. First, let me say this is not by any means a hotel catered to anyone below the age of 65. We aren’t party people in any respect but it’s definitely for older people here. Now the problem. We came here for a luxury honeymoon & haven’t gotten it. Our balcony is overlooked completely, and on night two after 2am, a man almost launched himself over onto my balcony while screaming at me about smoking cigarettes because he sleeps with his door open. It did give me a fright - I don’t know how he didn’t wake the hotel. I told the hotel this & was told to come back if it happened again but I HATE to complain. We don’t feel comfortable sitting on the balcony now and haven’t since. Then you have the roadworks, directly outside our door. Jackhammers and all that start from stupid o’clock in the morning. I went down to ask about this and was basically told at reception, ‘well what do you want us to do?’ When you pay this much money for what should be a 5 star hotel, roadworks & loud noise is a hotel problem, not a guest problem. Three times I went to reception over it. Each person shrugs. That, let me tell you, is NOT what you would expect from a ‘5 star luxury hotel’. Not once did we get an actual apology over the noise or inconvenience & it has me fuming. We’re still here and have a couple of days left. It was the attitude of the staff when I’d said it that it bothered me even more. Honestly, if you’re on honeymoon spend your money somewhere else. We regret so much we came here for what should have been the nicest holiday we’ll ever have. Playa Fañabe has lovely adult only hotels on the strip & the location is 100% better as there isn’t a whole lot around here.

Jason Broomer

Good rooms spoilt by noisy traffic. Essentially you are getting a fully serviced luxury villa plus some public areas typical of a hotel. The gardens are lush and the rooms lavish. There is much to entertain the eye, the hotel designer seems to have had an extravagant budget and the rooms are crammed with a melange of elegant objects. Sadly no thought was given to the labours of the housekeeping team, and there are pockets of evidence suggesting that the miracles required to keep the clutter in pristine condition does not always happen. The hotel manager Fiona is clearly a force of nature and guests are lucky to have her on their side. The real issue with the hotel is the noise and I am surprised no other review has mentioned the road. There is a building development to the north of the property and as we were in the south of the property this was of little direct issue for us. The hotel is situated near good golfing facilities which will please some, but for those preferring more rational pursuits they may be hoping for peace and relaxation. Sadly, this hotel is built on a thin strip of land, flanked by two roads along its lengths. One of these roads is a main access route for this strip of coast. As a country mouse, I may be a bit sensitive to road noise, but I am sure that even urbanites grimace as motorbikes thunder down the road as they are occasional prone to. I suspect that there is a considerable chunk of land zoned for future development to the south so I suspect that this problem will only grow worse in time. I’d recommend the hotel but only to those of hard of hearing.

Lynne Bottomley

We were staying at Hotel Royal River and went to Le Jardin Restaurant at Royal Garden Villas for dinner twice. Beautiful Restaurant. The Christmas decor was fabulous. The food was excellent. The first night we went it was surprisingly quiet. Much busier the second night. I suspect guests in the Villas don't use the restaurant every night.

Konrad Kunka

Thank you very much for your help and friendly attitude. Every situation was handled with style and to our benefit. The best breakfasts I've ever had in my life. Rooms clean, everything well-kept. I recommend it to everyone and I will come back :)

Jörgen Johansson

Very nice and helpful staff. Amazing views. The breakfast it’s absolutely terrific. Warmly recommended. The only thing we had a little bit of an issue with was the WiFi, hopefully they fix it soon 🔜 👨🏼‍🔧

Brendan Lynch

The villas are simply out of this world, the staff are generally very friendly/attentive also. The breakfast is epic but the room service/pool bar menu were all a bit of a let down in terms of food quality. Charcoal grilled chicken wings were just fried with little flavour, calamari was chewy with hardly any seasoning, croquettes/pizza were equally dissapointing. The Jardin menu sounds Michelin level, the food presentation was great but flavours/cooking techniques didn't deliver unfortunately, especially for the price tag. There are plenty of better places a short taxi trip away around Adeje and in the sister hotel royal river down the road. Fully recommend the Al fresco night on Mondays though, this was our best meal on site. One major gripe we had was our air con in the main bedroom never worked from day 1. It was on 24/7 while set to 17 degrees, fan on full and never cooled the room, the air con panel itself showed the room temp anywhere from 23-26 degrees all the time unlike the other rooms where we set to 20 and they were cooling within minutes. I raised this issue no less than 4 times with reception as we couldn't sleep in that room because of it, it was sadly never resolved. I even had a technician come to the room while I was there and he tried to explain to me that everything was working because his thermometer probe stuck into the vent showed 12-13 degrees inside it, however the same probe was showing 23 in the room itself and he couldn't understand what my problem was. The cold air wasn't being pushed out so the room wasn't cooling, i had to argue with him until he seemed to finally understand as I showed him the difference for the other rooms where it was working using his own probe. The last I heard on this was 3 days before we left where an external technician was to be called in, we never heard anything more about it since and got fed up complaining about it. A pretty dissapointing experience, I was going to mention it again during checkout but was never asked 'how was your stay' etc so just left it at that.

Darren Curry

Stayed in November 2023, it’s a big hotel but is very clean and well maintained. The pool area is lovely, with an app to book sunbeds (and Bali beds for an extra charge), no running around trying to get a sunbed as in some places! The food is very good overall, it is buffet but freshly made and lots of choice. Drinks service always very quick, including at the bars and outside in the evenings. Well maintained rooms cleaned daily. Close to the airport. For a week of winter sun would happily go back!

Reg Bruce

We had such a fabulous holiday we've already booked again. The Platinium experience was fabulous, from the outdoor breakfast to the rooftop sun loungers and infinity pool. Lots of nice quiet different areas and lots of restaurant choices. The room was great, it was spotless and very spacious. ALL the staff were always very attentive and professional. An extra special thank-you must go to BIANCA in the reception team, a credit to the hotel, who always had time to ensure we were having a great holiday and always had a friendly welcome and a smile on her face !!!!

Doreen Harris

We have just returned from a lovely Holiday at the Guayarmina Princess, this was our first visit to this Hotel & thoroughly enjoyed our stay. The whole team were very professional, helpful & went above & beyond to ensure our stay was perfect. When we heard we needed to book sun-beds & the Roast restaurant which was superb on an app we were concerned, day 2 we were sorted & booking away & loved it as did most of the lovely people we spoke to. Entertainment was great, we have visited Tenerife many times but I must stay we were impressed with some of the acts. Our room was huge we had a street view not great but as we don’t spend much time in our room this was not a problem & next time we know where we would like to go. Good choice of food something for everyone & best selection of fish & shellfish I have seen & with the complementary visit to the Roast restaurant for every 4 days you stay the icing on the cake. We loved the back exit from the hotel which took you to the beach & walk way.

Graham Pawsey

This was our third stay at this hotel and we are also returning again in May and September. The hotel is always clean and well looked after in all areas. We go platinum at extra cost but it's worth the expense for all the little extras, private dining area, sun bathing area and we always have a direct sea view suite which has a brilliant view. The food is always brilliant in the platinum restaurant but it would be interesting to see how the food compares in the Roast restaurant. The staff are always friendly and helpful which all contributes towards a brilliant week in the sunshine. Thanks -- see you again soon

Mark Laundy

The hotel is kept very clean and tidy and the staff clearly care about where they work. Everyone was so friendly and professional. The room was lovely and the food was of a really good standard. Ideally located and with beautiful views from the Bali beds. The only thing I would advise is not to pay the €20 per person spa pass as it really isn't worth it. We very much look forward to coming back

Carl Evans

We have had a glorious week at Grand Salome. Everything was perfect….. the hotel rooms are luxurious and stylish. The pool area is immaculate and relaxing. However what makes this place special is the staff, they are all happy and smiling and nothing is too much trouble, they want your holiday to be perfect and it was. We are already planning our next visit. We would especially like to thank Vicky and Fiona for looking after us at breakfast and in the pool bar. Also the butler service for recommending and booking excellent restaurants ⭐️⭐️⭐️⭐️⭐️⭐️Service

Jan Pedley (MrsP)

Cannot fault this hotel, the service from the moment we arrived to the moment we left as AMAZING! The staff are simply the best. The pool is heated and swimming before breakfast was a joy!. Rooms clean, beds comfortable and so quiet. Would highly recommend. Note to a comment made my a lady who was very unhappy that she encountered children in the main restaurant. It clearly states you use the main hotel restaurant, which is still very peaceful and relaxing with families enjoying their holiday with their children.

Jodi Beard

Springy was beautiful. Good full of flavour but so much food we could not finish. Pena serving us could not have been more accommodating or kind. Would highly recommend

Andrew Pullen

We decided to come back for a second time after enjoying the first so much. Fantastically helpful staff from beginning to end, spacious rooms with sea views, delicious food and wide range of drinks. Would highly recommend.

Aoife Keogh

Mihaela and her team in the pool bar are amazing. The service is top notch and always comes with a smile. Same for Sofia Bruno and the star kids team. They are all amazing with our girls. Nestor Laura and everyone in the food service is also so so great. We can't recommend this hotel enough for its staff and level of amazing service

Matt Smith

Amazing rooms and hotel. Dropped one star as the food is a bit hit and miss (either good or average) - but there is a restaurant down the road that serves higher quality food (for a price) Staff are wonderful - the hotel itself is fantastic (and kid free - yay!) - the water villas where your “private” plunge pool that joins into the main “river” is truly beautiful. I have to say that the designer of the hotel is award winning - spectacular decor. Certainly will come again.

Alex Bakhirev

Great relaxed atmosphere. Cool concept with the river. Quietness and the birds chirping in the background. I think thats what one should expect from an adults only hotel :) The cleanliness, however, could be better, hand towel had a yellow stain and the outside bedspreads and cushions were dirty. It can be attributed to the overall Spanish lifestlyle and attitude to life, I guess. :) Breakfast is a 3,5 stars. Nothing really special and lack of choice. However, we stayed only 1 night, so was not so critical.

Patrick Pehmöller

In September 2023, we were lucky enough to spend nine fantastic nights at the Royal River Hotel in Tenerife. As soon as we arrived, we felt an atmosphere that combined professionalism with a warm, almost family-like cordiality. Every member of the team was incredibly attentive and dedicated. The hotel itself is like a magical kingdom. Every room is a little paradise, full of loving details. The pool area is particularly impressive - a real design highlight. The wellness area is a wonderful, peaceful oasis where you can relax and unwind with fantastic massages. In the morning, a breakfast buffet awaited us that left nothing to be desired. From hearty treats to sweet delicacies, plus fresh fruit, muesli, cheese and sausage - a dream start to the day. The hotel team really stood out, especially with their friendly and dedicated manner. The hotel manager Daniela Tadialova deserves special praise. Her attention to detail and warm-hearted manner made the stay extra special. For anyone looking for a very special place, this hotel is the perfect choice. We can hardly wait for our next visit!

Darcie Molina

Highly recommended without hesitation. Definitely worth the splurge. It's absolutely gorgeous, facilities and service are exceptional. Multiple pools, restaurants, good gym, spa free to use as desired, great buffet breakfast. Exceeded expectations at every turn. Quiet & relaxing. We cannot wait to go back. We didn't want to be close to the busy touristy parts of Tenerife so it was perfect but if that's your thing, there's a bus or a long walk. Hiking was easy to access without a car. I'd bring hiking boots next time as there was more opportunity for that than we'd realised although doing nothing was pretty great too.

M D

The place is absolutely amazing and the decor is great. However, the food is disappointing and needs a lot of improvement given the price tag. (The Surf and Turf and the Wagyu Burger in the Top Bar lacked flavour and needs a lot of work to justify the price. Also the fruit (particularly the melon) from the breakfast tasted of absolutely nothing which was impressive. FYI - The bed in our pool villa consisted of 2 single beds that were pushed together (with a big gap in between) that kept moving apart. This is not very good for couples. This was questioned with reception who told me they would sort this with 'special sheets' but this was not actioned by the hotel. I would recommend the hotel but would go to some of the local restaurants for much better food at reasonable cost. Unless 14 euros for a cone of chips hits the spot.

Samar S

We have stayed at the hotel before but this time at the Villas. Last time we stayed at Casas Ducales and it was exceptional. The villas are extraordinary in all aspects. The villa itself is utterly gorgeous. And the patio with bed and lounge chairs, and with your own private pool were extraordinary. We have a villa overlooking the Villas pool. We loved every aspect of it. The furnishings were beautiful and the bath, the biggest I have ever seen, was luxurious. All your needs are catered for, just ask, and they are met with kindness and friendliness. Very very much a can do attitude pervades the Villas. They have a sheet and pillow menu. We opted for the silk sheets - exquisite. Breakfast is flexible - 3 options! The main hotel’s buffet, a la carte at the villas, or in your villa. We stick to the latter two as the service and food was exceptional. The bedroom is heavenly, spacious and opening up to the patio and little garden of the villa. The matters in the bedroom, on the patio bed and the lounge chairs were the best I have ever slept on. It felt expensive at first during booking, but during our stay, we quickly came to realise that value for money was definitely there. Don’t hesitate!! Stay here.

Alex English

Love this place! We go back every year. Very luxurious with great service. The Michelin starred restaurant Nub is a highlight.

Patrick Williams

I stayed at the villas for 3 nights. The villas are part of a very large complex that includes a hotel and several restaurants. What went well: The villas are outstandingly beautiful. The pictures don’t do credit to the experience. We asked for privacy and the staff accommodated us by giving us a villa towards the outer edge, no noise, no children and a private pool. We had a bottle champagne waiting for us as we walked in and they left a letter noting how I had been to other grand hotels (brand). We rented a car to drive from the airport and go to activities around the island, it’s a big island and taxis and Ubers are hard to come by. If you intend to do anything outside the resort area, I recommend getting a car. It is quite likely a car will have a manual transmission. The villas are managed during the day by a person in a separate reception area from the hotel itself. Rafaella is outstanding. I feel a bit bad for whoever is manning this reception because they are the 1 stop shop for all things. Need a buggy to get from one end of the resort to the other? Call. Room service? Call. anything going on? Call. And Rafaella is responsive. The staff overall are super friendly. The buggies are a nice way to get within the complex if you’re tired or tipsy. There are multiple restaurants and swimming pools. Throughout the day and evening are different free activities you can participate in, they are child friendly, like exercise events, magic shows, music shoes etc. Every evening you will receive a list of the events and weather report for the next day. Every day has tea time 4-6pm and champagne after 6pm, included in resort fees. The breakfast a la carte in the villas reception is quite good and better than room service. Some room service options leave to be desired, some are excellent (chocolate soufflé!). Kensei is a very good restaurant. Many restaurants are outside the main area, you will leave a gate by the main hotel if you walk down to the beach. These areas are much more crowded and serve the local hotels. If you want to go other pools, there are regular pools and a large salt water pool near the ocean and at the base of the main hotel. They’re very nice. Areas for improvement: The entrance is not obvious. You will come off the high way, go down a beautiful road, have to do a u turn in a weird spot, get to a gate without clear signs. You can’t drive around the resort, but parking is available in a small structure right inside the gate. Service loses a star because of the following: Whoever isn’t Rafaella managing the villas. We received coffee cups from the resort to take home, one was broken. We called, the person at the other end couldn’t have cared less. He was the one person on staff who didn’t go out of their way to surpass expectations. Communication regarding events outside the resort. Arnaud was responsive and did an excellent job organizing events in nearby towns (jet ski, fly board, paddle surfing, horse riding). He did a GREAT job connecting us with all the services and arranging payments. We showed up to the villa reception as instructed for our ride, 30 mins in advance for our pick up to the beach where we would paddle board, we had paid for 2hrs with a coach. We had to go to the club house in main hotel to sign documents (1-could have been done at villa reception when we checked in); we signed the documents, were told to wait outside the hotel. We waited, then asked for help. We were told to return to villas entrance. We saw people waiting and asked if they were for our paddle board event. No. We went to the villa reception, waited for the ride as instructed. We then asked for help, frustrated. We were quite late. Someone from the resort offered to drive us (remember the taxi and Uber situation is not ideal. He drove us to the gate in the buggy, spoke with people in Spanish, it turned out the van was for us and others. We lost 45mins of our 2hr event. (2- sign documents early, communicate clearly where to go for what and expectations on who is picking you up and where).

Alex Heighes

What this place is; It’s great fun with friendly helpful staff that delivers terrific family oriented holiday fun, pools, shows, variety of food, access to public beach (all Spanish beaches are public). What this place isn’t; Exclusive luxury for discerning international travellers who want to know they’re at the pinnacle of exclusivity. If you’re after good quality services and amenities in a central location, managed by great people, you can’t go wrong here.

King K9

I was going to give two stars however google categorises 2 stars as ok and one star as poor and our experience was definitely the latter. Accommodation is meant to be part of leading hotels of the world programme however as other reviewers have noted, it certainly isn't. I was asked to send my long card number and expiry date via email, I should have had alarm bells ringing here, as this does not seem secure. Arrived nobody was available to greet us. We did not know where to go. When receptionist did arrive, she had to deal with another guest complaining. Then she was able to check us in but wrote my credit card number down on a piece of paper giving me serious concerns over their privacy policy and GDPR. They wanted paying upfront for the stay rather than at checkout, now I know why. The villa boasted a private heated pool which was far too cold to use, again as other guests have mentioned. The large bath was another facility in the villa that was broken and not fixed until day 4 of our stay. There were insects in the villa, cleanliness, maintenance and health and safety issues. See pictures. Not in anyway covid compliant, all hand sanitizing stations in reception / bar area of Las villas empty, all soap and moisturisers in toilets empty or broken, with a rise in covid cases, this is unacceptable. The hotel itself also had numerous slip and trip hazards. We waited 15 minutes for a table for breakfast one morning and over an hour for breakfast to be served. We had to ring reception three times or more in a row in order to get someone to answer and even then they didn't. Rarely was there any one on the bar at Las Villas, if you wanted a drink or at reception. The manager kept saying things had been fixed when they hadn’t. The manager was rude. I asked to speak to the general manager after I was getting nowhere with him. I received an email stating she would meet me at 10am. Dear Mr I talked to Mrs. and she will meet you tomorrow at 10:00 at Las Villas . Thank you very much Kind regards I checked with reception the night before where they meant Las Villas was and they confirmed so at 10am I arrived for the meeting, to be told by Jorge it had been cancelled because I didn’t reply to the above email. Really? After 15 minutes of waiting around the GM eventually turned up and stated that she had been told the meeting was not taking place, by whom I have no idea because it certainly wasn't me. Apparently it was company policy not to compensate even when they had admitted fault and that the service was not up to their usual and facilities which had been paid for were broken. This made absolutely no sense in my opinion, how can you charge for something that is substandard or broken? Several times I tried to make a formal complaint and asked for the companies complaints procedure however this was ignored on every occasion. This place offers zero value for money and having to go through the ordeal of actually complaining in the first place whilst supposedly on holiday and then to be treated with such little respect at a 5 star establishment was shocking. I have never been treated this way in any other 5 star property and it certainly did not live up to the expectation and service that they claimed. Staff are trying their absolute best, there is simply not enough of them. Management are seriously at fault and need some serious training on what 5 star service actually is and attention to detail. If you are going to book make sure you book via a travel agent / online travel agent so you have some recourse via a 3rd party as booking directly with this hotel should be avoided at all costs as they cannot care less about their guests and just want money money money. We checked out and moved to Royal River Luxury Hotel and oh my god, the difference was incomparable. Do not stay at Las Villas Bahia Duque and be disappointed, stay here instead and you'll be utterly amazed.

Melanie James

It wasn't a great first night as we arrived late with my partner and a cranky 1 year old and there was no travel cot in the room as I requested but that got sorted first thing in the morning. It's ashame there is no double beds only 2 singles but we just put the beds together. Mattresses a little on the hard side not very comfortable for my liking but other than that everything was great. Receptionists and housekeeping were so lovely and smiley! Everything was clean and tidy, food was good! Great views from our apartment.

Jonathan Audus

Major disappointment! I feel terrible for booking this resort and really feel like I need to make it up to my wife. This hotel all but ruined our honeymoon. Rundown, entertainment ended by 10pm, no air-conditioning and the fan barely worked. The food was dull, the pool was small, the staff weren't helpful, the facilities were shocking and the surrounding area lacked any kind of entertainment. Many guests complained about there being no karaoke even though it was advertised on the events list, on 2 consecutive weeks. All planned events were totally underwhelming and ran by one! man who seemed to work from 10am - 10pm. I'm certain my terrible review will appear as if i have some kind of issue with the resort but what can i be but honest. Even though the hotel is a little off the beaten path i chose it because it scored 78ish on the review sites. But how this can be a 4 star resort, god only knows :( Oh, and if you want to see the local beach?!? (blanketed in dog sh**) check out this photo.

Julie Salmon

Beautiful and clean, apartment big, staff are very helpful , restaurant menu quite plain and the same everyday. Breakfast buffet has lots of choice, but they should give you a clue as to what it is , especially when you are a pescatarian. Would however recommend to others, we used it as a base and travelled into Los Christiano every day, lots of little restaurants close by which offer a good variety.

Julie B

Finishing on our last day here. We have had a wonderful time here. The cleaners were lovely ladies and did an excellent job. Our apartment was a two bedroom and it had three balconies. It was beautiful. The rooms were clean and the kitchen was well kitted out for a holiday. The entertainment at the hotel was good and kept the children amused. We wouldn't go for the food next time. For the money it was okay I guess but could be a lot better. We did half board which was ideal. So breakfast and an evening meal. Which you can swop if you wish. I.e. we ate out one night so we had the lunch the next day instead. The pool area was spotless and was cleaned every morning. The lifeguard is lovely and very friendly with everyone. One of the fans had a screw fall out and it was fixed the very next morning. Overall we had a wonderful experience in this hotel. Highly recommended it but suggest you hire a car. We were able to around with great ease and see more with the car.

Ain “'t nobody got time for t” hat

Nice place and in the process of being fully refurbished. At the moment the place is good but dated, the views are ok and the pool is a bit small. But we feel so relaxed hereand it is a nice location. The staff are great, there is some pool side entertainment every day and the restaurant is good too, especially the restaurant staff. We have been 3 times now.

Oleg Ratnikov

It's a getto. Terrible price/value ratio. Got a "Bamboli Holidays" apartment via Booking. Address pointed to this hotel. I wish I read Google reviews about the hotel before booking (the hotel does not actually work as a hotel: rooms are owned and managed by different private owners and published on booking/Airbnb). Small room. Rusty water. No service in the room (no cleaning in 5 days). Old hotel. One slow elevator. Everything is old and degrading. You will hear every little sound your neighbours make. Unfriendly terrible reception (it's a hired separate organization. They don't care about guests and service). This can't stay unnoticed. What was good: - view (you can see a piece of the ocean) - beach proximity - overall lively region Never again.

Ihor

Good Location. But building itself is old, WIFI is paid !!! ) . It is suitable to stay only alone people, without children or if you are not pregnant, since neighbors can be loud really.

Nova Tenerife

Took the previous assessment with a big margin. The Ponderosa is no longer a hotel. The apartments were sold to private ownership. We must say that most of the new owners have beautifully renovated their apartments and rent them out. Give this place a chance. Ponderosa is close to beaches, bars and restaurants. It's close to Saim Park and Siam Mall. If you don't want to rent a car and rely on buses, this is the place for you, the bus station is right across the street. One of the pools in the complex has been renovated. Stunning apartment with ocean view (room 319) offers beautiful accommodation. We will be happy to provide you the contact :-)

Jonny Murphy

Great set of apartments, especially for the price and location in Adeje Pool area is clean and tidy. Kept perfect by Mario

Maryna Poberezhets

Very old hotel. Room has bad sound isolation, too noisy. I can't sleep every night. Somebody always smoke marihuany

Lowry Construction

Excellent location - surprisingly peaceful yet close to the beach, restaurants and shops. Very clean, comfortable bed, good shower, quite spacious, good curtains to block out the light. The bedroom area had little natural light but there were lots of lights available and as you only use the bed area when you want to sleep it didn't bother us. Kitchette has everything we needed to make lunch. We didn't upgrade to the sea view but had a pleasant outlook onto the gardens/other apartments which were well maintained. Pool area was very relaxing with plenty of beds spaced out and lots of areas to sit and relax. The pool staff were mixed - some friendly but some indifferent. Food was better than I expected and the restaurant staff were friendly. I'm gluten free and found lots of options. Breakfast had lots of fresh fruit. The internet wasn't the fastest. Overall we would happily return, it offers excellent value for money.

christine LOVEGROVE

I've stayed here twice, the first self catering and the 2nd half board the room was lovely and clean both times, the 2nd time we stayed we were on the ground floor and we had a few cockroaches I complained and was immediately given another room which was much bigger and had lovely view from the balcony. The pool was lovely and not too crowded and there were always sunbeds available. The location is perfect and within a couple of minutes from the beach, bars and restaurants. We would stay here again.

Stephen Precious

Great location. Happy helpful staff. Good housekeeping and cleanliness. Very good breakfast selection and staff very efficient ,always filling up food and clearing tables .Spacious studios and large balconies. Very comfortable beds. This is the second year we have stayed here. This year the furniture and curtains were looking a bit old and we felt needed updating and renewing .

Tony Crook

Great holiday,service location. The only minor thing was the noise from the road, people moving items in the rooms and some modification to apartments. Apart from that we had a great week at Sun Sol Beach

Richard Tomsett

We Returned again to see our sol sun beach family eveytime we go the staff and hotel never cease to amaze us with their hospitality and friendliness. The hotel is always spot on rooms comfortable ans spotlessly clean I can not find the words to say how grateful my family and I are that you make our holidays so special THANK YOU THANK YOU THANK YOU LOVE THE TOMSETTS