Simon Ashworth
The hotel staff are lovely and very helpful suggesting places to visit and local restaurants. We asked for advice several times and were very happy with the staff’s local knowledge.
The apartment had a comfortable bedroom with plenty of storage and a lounge area for watching the TV. The kitchen contained everything we needed to cook, make coffee and iron clothing. The shower was good with plenty of hot water but tended to wet the bathroom floor a bit. The large terrace had a sturdy dining table and chairs with areas of shade and sunlight. A small garden at the end would benefit from a little weeding and perhaps some cacti planted as these would be fairly low maintenance.
The hotel pool and grounds are beautiful, very well maintained with lots of places to relax/sunbathe. The hotel has beautiful gardens with many flowers in bloom. A spa and gym are also available.
I would have given 5 stars but the WiFi stopped working on the second day. I asked for it to be fixed three times but this did not happen until our last evening. Hopefully the next guests will enjoy a more seamless experience now it is fixed.
Johan Hedberg
This is a very nice hotel with an exceptional nice staff.
We stayed in a two bedroom apartment with sea view (room 12) and loved it!
Great ocean view and even though the room might need a bit of a overhaul in a couple of years (especially the bathroom) it was clean, nice and very comfortable.
The cleaning staff did a great job!
The pool had a nice temperature, there were never a major shortage of sunbeds (even though we’d prefer it the “Don’t reserve sunbeds” could be a bit reinforced so people actually comply) and the whole pool area was very clean and nice.
Sun all day and shielded from any wind - we LOVED it!
The pool area had a bar with friendly staff and moderately priced food and beverage.
The gym is something out of a prison and could need a major cleaning but we still went there with a smile.
Location is good with a Supermercado within a five minutes walk if you can’t find what you’re looking for in the shop at the hotel.
A wide range of restaurants within ten minutes walk - we never took a cab.
Talked to some guests that’s been coming back every year the last fifteen years and I can absolutely understand why.
We loved it here!
James Cutts
The staff are all fantastic, very friendly and accommodating, the 'hotel' is let down by its location and the rooms which are dated and in need of a spruce up.
Firstly: Location - it is well away from any of the night life/restaurants, prepare to take a taxi to and from the centre (expect to pay between €5.50/8.50) or walk (downhill the way there, steep on the way back!).
Secondly: The Rooms - We booked a studio apartment to find the sleeping arrangement was either a small camp style fold out bed, or perched on the edge of the sofa. Not ideal. The bathrooms are clean enough but the shower had very little water flow and the water tank was only really big enough for one person to have a shower, the other has to wait a short while for the tank to refill. The rooms are quite well equipped, having an oven, four ring hob, microwave, fridge freezer which is good and the balcony was large with comfy chairs and a table.
The pool area can also be very noisy with music blasted out from the pool bar and generally the music consists of several songs played on a loop which is very annoying. Pool bar is very overpriced, a small walk to the shop outside the 'hotel' is recommended. The pool attendant also seems to stick to some of the pool rules when it suits him, signs up saying no ball games, no lilos etc but one day I noticed a group of young lads playing with a football in the pool, nothing said, next day me and my wife throwing a small waboba ball between each other, got told to stop. Pool was also full of lilos and when I asked was he going to remove them he just looked straight at me and said nothing. I don't mind following rules if they are adhered to at all times!
On reflection we would return to Costa Adeje again but would definitely chose apartments closer to where all the bars/restaurants are.
lynn hoyle
My husband and myself are staying here now. It's absolutely beautiful. Stunning sea views from our balcony. Very happy with our apartment. Everything you need in the kitchen. Spacious balcony All staff very friendly and helpful. I read 1 negative review that said don't go to the bar across the road because it's rough.
'UNION BAR' so we went! Of course we did. It was NOT rough at all. It had a lovely atmosphere. Small but nice. Bar staff and customers made us feel really welcome. So don't listen to fussy negative comments.
Naomi Thatcher
The rooms are okay, but if you get a studio these are only suitable for 1 person.
It's up 2 very steep hills from the main area but taxi back up is about 5 euro.
All staff are friendly and the bakery is wonderful.
Only downside was the pool was full of algae the sides of the pool were green and all swimming costumes and everything the water touched was instantly stained green.