Laurie Bielawa
Holiday Inn Disney Springs is our absolute favorite place to stay in Florida! Not only is is great because of the proximity to Disney (walking distance to Disney Springs and bus transportation is available to the parks), but also because of the amazing service the wonderful people that work there provide! Every single person from the Front desk staff, to the restaurant/bar/kitchen and anyone else you may meet always greets you and makes you feel so welcome! The food and drinks are tasty, with a big variety at breakfast (omelet bar and mickey waffles!) The pool is newly redone and always so clean. Always recommend this hotel to everyone we know!
LeVar Curry
For the first time staying at the Disney Springs Holiday Inn my family and I were taking care of since pulling up. The front Office Supervisor Evie Leonard was everywhere taking care of customers while making sure the staff was welcoming everyone with a smile. Her professionalism and positive energy allows hotel guest to feel like we're being welcomed to vacation and home at the same time. I was able to watch a few customers come to the desk with issues and she took great care of them resolving their problems with no issues.
Jamie Nelson
***Pros: Nice safe area, friendly staff, comfy clean rooms and beds, lovely pool area with hot tub, game & fitness room, hotel restaurant & bar (complimentary adult drinks, cookies & lemonade), very close to Disney Parks, (free shuttle) and can even see the fireworks from private balcony. Also coupons available.
***Cons: Beware of Resort & parking fees, Elevators can use some maintenance, had to keep reminding housekeeping for needs the second day and pool is not heated. Small things!
*****Overall nice hotel! Would stay here again. Recommended
Daytra Riley
My family would love to stay here again. Friendly staff! The location is convenient. It’s about a 15 minute walk to Disney Springs. The shuttles run every day to the Disney parks and make it worth the stay. The staff was accommodating. We had an issue with our room and it was resolved very quickly by staff and office management. We even got an upgrade.
imonhere Now
I loved this hotel. Checked in with a large party after a long day of travel. It was about 10:30pm on Sunday 12/3 and the young lady at the front desk was an absolute delight. The check in was fast and the young lady was able to give me and my sister adjoining rooms, which we loved. The valets drivers were great and so friendly each and every interaction. Rooms were clean, we had a great view, and we were so comfortable. Pool area was very nice as well as the bar. Only issue is that breakfast is a bit on the pricey side but. I would definitely stay here again considering how close it is to Magic Kingdom, Epcot, etc. This was a great stay!