Sarah
We had an incredible time at this resort! The daytime pool activities are so much fun and the staff really get everyone involved. We were smiling, laughing and truly enjoyed our stay. The staff are all always friendly, smiling, and helpful with any request you may have. Alejandro was amazing with his attentiveness and care provided to me outside of the pool when I needed assistance. The front desk employee (I wish I could recall his name ) was extremely helpful in getting us the room we anticipated with the BEST most beautiful ocean view we could have ever wanted. The night time dancing areas and events are amazing! The staff put so much effort into ensuring everyone is having a good time! Also, they take extreme care to ensure that photos are not allowed except for selfies, thus ensuring the privacy of all who stay at the resort. The resort is impeccable! Clean at all times, the food options are amazing and the pools are wonderful. The beach is beautiful and clean, not full of seaweed like some other resorts we've stayed at previously. Every single employee is friendly and we are so grateful for the experience! Definitely recommend this resort!
aleksandra bochenek
Stayed at the resort in March. Our second trip in 5 months and one more coming in November.
Service at the resort is amazing. Our butler Vanessa went above and beyond our expectations to make sure we have a good time. She looked after our reservations , communicated with us all the time and was extremely helpful. Many other people to mention and to say thank you to - Gabriel at the buffet , always attentive, always friendly
Giovanni at the pool - always bringing us drinks with the smile, coffee bar Genaro making us amazing coffees and very friendly. There is no words to express how much we are thankful to all the staff. Thank you Temotations for great vacation and see you guys in November!
Jaimmie Sibrey
Let me start by saying this is not a kid friendly resort. Therefore, there are many places around the resort you can not take pictures. Which is great! It allows for adults to be free and enjoy their privacy even if they are out in public walking around the resort. The staff was amazing, accommodations were amazing, spa services were Amazing, nightly entertainment on point! We went St. Patty’s week ‘23 and I’d return once a year if I could.
Michele Smith
Overall we enjoyed ourselves but would prefer a day pass next time. The day parties are the most fun but once the pool closed we didn’t enjoy the nighttime entertainment much. Attended the presentation to become members and was told it would only be 1 hour but ended up taking almost 4. Once we said no, two other representatives tried to persuade us. The incentive was the Sky Bar for “top shelf” drinks but the options were far from it. We were only able to get Hennessy or actual top shelf options when we brought a section. I ordered a whole lobster but it looks like I only received a tail and the lobster head for decoration. I’m used to getting the claws as well but next time I’ll ask for clarification. The food wasn’t terrible but nothing to write home about. The TV channels that were supposed to be in English weren’t but we found a couple. Wish there was more entertainment after the pools closed. Nothing to write home about the rooms and we didn’t have hot water the first night. We would frequent for a major event but found that one experience was enough for a regular weekend.
Victoria Munoz
The place was very inclusive to their own and did not like outsiders. Music selection never verified. Have our room away given away in the beginning. No heat on the suite and the rooms were very plain. Do not get anything from the spa they will lie to you and when you check out it’ll be 5x as much as what they promised. They do their own timeshare so beware it is not what it seems.