Waterworld Belek by MP Hotels

navreet gill

Booked as it states 5 star but it is not even 2 star. Got a room with spiders and smell of damp, asked reception to change it and took them so long that we missed our dinner and waited at reception for hours. Wifi connectivity is poor and food is okayish. As it is all inclusive, please avoid drinks at bars specially as they tasted like a cough syrup. Entertainment wise very poor, no good evening events apart from a boring DJ area. Rooms are not even 2 star standards and no lights in corridors and no replacement of drinks/tea/coffee in room. It is huge place, good for walking! Overall I would give 1 star hotel and wouldn't recommend to anyone.

Tanika Robinson

The family room we had was lovely and clean. The pools were clean and plenty of variety. The food wasnt the best everyday but overall it was a good vibe and lovely experience for the whole family worth every penny. Staff all very accomodating and friendly made us feel special. Will come again

ghuru paran

The hotel is not 5 stars as they claim. The room service is pretty pathetic. They are almost non-existent. Also most of the attendants dont understand english. The air conditioning in the room doesn't work. It was only blowing hot air in my room while my friend complained that their room was very cold. We could not adjust the temperature and slept only with the windows open all the time. The bathroom doors have no locks, so be careful when you are travelling with kids as it could be embarrassing.

Luke Selvey

Amazing complex, well worth the money we paid for over the British Easter holidays. Food is ok, although it seems they cater more for Germans and Russians. Only problem was the onsite photographer. Ordered what I wanted, only to be talked into spending €140 when I went to collect my purchase they tried giving me 2 pictures and a print on a bit of glass!! When I confronted them they tried to put the rest on my phone which obviously cost nothing.. I would stay clear of these scammers! But the 4 adults and 4 kids that went enjoyed the holiday very much. We look forward to visiting again next year

Darren Clark

On arrival we were greeted into a room that hadn’t been cleaned. Floor was filthy with dirt/grit/sand and was outdated and in need of a makeover, definitely not 5 star standard as advertised. Lights in room/entrance were not working and soap dispenser in bathroom was empty and practically hanging off the wall, minibar has never been refilled since we arrived. For food, the areas serving food were very limited for amount of people in the resort so trying to find a table with family was a task in itself, then you had to queue for 15-20mins for 1 item of food which made dining with family near impossible as it’s just a free for all. Used Tables are left for ages before being cleared/cleaned and reset and spills just generally seem to be left and not cleaned up. They do offer you one free visit to one of the A la Carte restaurants on site but after being in resort 2 days we tried to book one and was told they were all fully booked up until after we went home which comes as no surprise as the food wasn’t exactly high quantity. During the daytime there are plenty activities for kids to do(some you have to pay) and the pool & slides are probably the best feature of the hotel, although trying to get an inflatable for some of the slides is again a free for all which should be a lot better organised, half the inflatable rings were deflated and again the queues to get one could take quite some time. Come night time there is absolutely no entertainment or activities for kids/family and half the resort is still closed and generally looking rundown and in need of some refurbishment. Two days we came back to our rooms from being at pool all day to find no towels left in the room and we had to go to reception to get some put to our room. We still have a few days left of the holiday but I certainly wouldn’t recommend it to anyone and it most certainly is not a 5 star resort with the reviews posted, it would get 3 stars at best and that’s being generous. For the money you pay to come here there are certainly a lot higher standard hotels in Lara Beach/Belek area to stay which we have been in previously and would recommend avoiding Aquaworld for anyone intending coming here on holiday. If you look at the latest reviews they can’t all be wrong and wish we booked another location. I don’t normally write reviews but felt so let down with what we were expecting and what we actually got for what we paid for this holiday. The resort does have a lot of potential if it was run properly but there just seems to be so few staff available for the amount of people on site. We certainly will not be coming back again in future.