Janet Steele
Welcoming reception on arrival with glass of champagne. Generous sized suites which were always clean however, with slightly dated furniture. Great selection of food for breakfast. Lunch and dinner had a good selection of hot and cold foods although similar choices on a daily basis, with themed nights. Pool areas are clean with two cold pools and one heated. Comfy sunbeds. Towels available if all-inclusive. Entertainment was very average. Staff were friendly especially Miguel behind the bar. Quiet location away from the town but walkable in 30 minutes.
Ben Swan
Wonderful Hotel! I was travelling with my wife and family but used it as a training base for triathlon. This hotel is great for athletes with superb food options, even for vegans like me and is a great environment to mix rest with training. The staff couldn’t do enough and the rooms were immaculate. My in laws return to this hotel regularly and I can see why when it has something for everyone and is genuinely first class.
Vanislav Yordanov
Vitalclass Lanzarote was a great close to outstanding 4-star hotel. On arrival, we were welcomed with complimentary drinks which was very welcoming and we were given our room card. We had booked a Jacuzzi Suite and my gosh were we surprised. The room was nicely new and it was cleaned. The terrace was massive and one thing that surprised us is that all rooms have some sort of view from the terrace, whether it’s a pool view or a sea view, you won’t be disappointed. Food was really nice, with a vast selection and you always get drink service by the wonderful staff. Staff, where do I get started? Staff are wonderful, kind and always help you regarding any issues you may have. The staff where one of the best things at the hotel. Entertainment is limited though. Entertainment for children is a kids club and a mini aqua park, where the water was freezing cold! There is also a mini disco after the 1st dinner for children. For adults, there is a one hour entertainment at 9pm every night. The hotel is 15 minutes walk to the local beach and another thing that surprised us is that the hotel gives you free transfers to the beach centre, Costa Teguise, but you do have to walk back which is around half an hour. Now, the bad. The dinner service has 2 times 7 - 8 & 8:30 - 9:30. We stumbled into the issue that many people experienced, which is that we got ready for the 7 - 8 dinner and we were told it was too full and we had to come to the one in an hour. After we had got ready for the dinner service, we were all a bit angry we were told to come back in an hour and 15. There is no organisation regarding who comes at what time which is one downside of the hotel. Overall, it was a great hotel and I would recommend it to anyone, but it does need to fix its dinner service system.
Mike Bailey
An amazing start to holiday and 6 nights ahead. Rooms clean and beds are comfiest I've encountered in a long time. Food is lush , maybe not as many choices as larger hotel, but still fresh and cooked well. Staff friendly and enthusiastic, will be coming back again. Jacuzzi room upgrade available which we are not aware of or would have taken advantage of, might be worth making aware of to visitors when booking in.
Nicola Bulcock
Just stayed here for 4 nights. Sat here waiting for pick up.
What a lovely hotel , great for children although I have none.
The food has been lovely, I'm not a meat eater but there was still plenty of choice. I heard the cooked breakfast is luke warm so it could be better hotter.
The room was lovely, any issues from people I spoke to were sorted promptly.
Entertainment is what you would expect from an all inclusive. Kids Entertainment and disco was popular.
Entertainment is till 10pm but was sufficient for me.
You are a little out from the shops but easy to get to with a walk or transport.
I had a massage with an Italian girl and she was amazing as a therapist myself I can be fussy. She's probably one of the best have ever experienced.
Never had an issue with all inclusive card just keep it with you as you would a credit card.
Spa is okay, I wouldn't say its worth paying for as an extra but was a nice treat as a Freeby. I am a member of a spa resort at home so I probably have higher expectations.
The gym is fully equipped and you can get a decent workout. Opens at 8am.
I would stay here again.
Date of visit is April/May so not too busy.