Ann Keenan
Lovely hotel. This was our first time in lanzarote and we chose this hotel as it wasn't in a noisy area and away from the strip. We were In room 4087 sea view, my friend had an accident, she wasn't badly hurt but it was dealt with straight away, Sandra from hotel customer relations was lovely and couldn't do enough for us, we were given a free lunch as we,were half board. The hotel room was great it was a deluxe with large balcony with sunbeds. Pools are heated no problem finding a sunbed eventhough people were reserving them early in the morning but not using till later in the day which was annoying. Hotel grounds lovely lots of cacti and trees providing a bit of shade later in the day when it is warmer. Hotel spotless, the cleaners do a fantastic job keeping the rooms, grounds and inside the hotel clean and tidy. Food we found was great, plenty of choice for everyone as there are multiple nationalities staying at the hotel. They have a different theme night for dinner everyday, food fresh and they do fish and meat cooked to order how ever you like it cooked. Over all no complaints we had a fantastic time, hotel right in the beach and there are bars and restaurants just outside the back through the gate for guests. Would love to return after the refit next year.
Neil Ross
Been coming to this hotel for over 10 years. It is consistently good. Great beach location. Lovely gardens. Food is varied, and always buffet service. Great freshly cooked seafood and fish. Very reasonable prices, or all inclusive option.
It is a relaxed hotel. A place to unwind. The main sport is tennis, with great courts and coaching. Cycling options available.
Cleanliness is superb and service in all departments is 10/10.
Lionel Louise Queroub
We are currently staying in the hotel and have very mixed feelings about it. The hotel in itself is very pretty, canaries style. The room is very comfortable with a nice view. The kids facilities are good and practical, even though the mini club is more to leave the little ones for 1 or 2 hours, but this does the trick. Very nice game room, good mini golf and nice night activities with live show. The big let down is the low level of food (very industrial) and the level of service which is not what we expected. We mentioned we were coming for our 10th wedding anniversary and no single attention whilst they mentioned we would get a special treat. Also, when needing something, reception / guest service hardly picks up the phone and that’s a big shame and is exhausting. Appreciate they can be very busy but still should have a dedicated line. I am currently waiting a missing towel in my room (and this for a while)despite going to reception and calling room service which doesn’t pick up the phone. Little things accumulating but which doesn’t make the stay memorable at all. Won’t return
Mary Glancy
Everything was perfect here, beautiful gardens and areas to sit around both inside and outside. The food was great, couldn't fault it and the restaurant staff were so friendly and nice. Plenty of activities during the day. Rooms cleaned every day if you wanted this. The whole place was spotless. We went half board, you could swop evening meal for lunch if it suited you. We did this 2 days and went out for an evening meal. Lovely piano bar for a drink before dinner or after. Huge lounge with nightly shows and entertainment. All in all a very relaxing holiday, we will return.
Arup Ghose
Stayed here for 7 nights with my family (3 year old daughter) towards the end of March. I cannot compliment the staff at Seaside Los Jameos Playa enough from right from the beginning gave us an excellent service.
A few call outs - Marina at front desk when dealing with my upgrade request, Noemi and Sandra from guest services who went above and beyond on my request to make my wife and daughter's birthdays special and the entire Kids club team who work tirelessly throughout the day to keep kids entertained but then again at the Kids disco.
My daughter had the best time. The kids disco every evening is a game changer - she had so much fun with so many other kids but also it made her super tired!
Food options were great - we usually would never stay somewhere with only one restaurant but the daily options and themed nights were great. Soo many fresh meat and fish options. I can't comment for vegetarians but we didn't get bored.
The resort on the whole is good. Rooms are great - the double room is a bit small if you have kids hence the request to upgrade to Junior suite which was far spacious. Love the pools by the kids club as they were safe/shallow enough for my daughter to play without me needing to get in and the little playground on the sandy bit is fantastic! We didn't really explore much but it is so easy to wonder onto the beach front which has lots of shops and restaurants, so location wise it is great - including the fact it was a 10 min drive from the airport!!
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