Bozhidara Naydenova
My parents stayed at the hotel a few weeks ago and they loved it. It was an excellent experience for them, the staff was very friendly, the rooms - nice and clean, the food at the restaurant - very tasty. The location of the hotel is very good, there is a bus stop a few steps away, so you can take the public transport for exploring Palma. They also used the airport transfer service - everything perfectly managed. I had a very good communication with the reception staff via email before the stay. They gave me a helpful information for preparing the journey. Thanks a lot! We will definitely come back!
Ewan Hunter
Fantastic hotel.. staff even better
The rooms are wonderful at the front of property, we had a concern but the staff did their best alleviate the issue. Joey and his team have a done a great job
All staff from front office, management, housekeeping and restaurant are fabulous.
Humble opinion best hotel on the beach front
Experienced Reviewer
Having booked a property with air-conditioning we were very much looking forward to our return trip to this hotel.
The temperature was circa 30 degrees daily.
This time, the air-conditioning was switched off "due to the environment" and we were asked to leave our balcony doors open. We asked for the air-conditioning to be switched on, again refused (we have this refusal in writing from the hotel!).
Balcony door open meant noise and pollution coming into the room, also safety issues.
A fan was provided, but too noisy and impossible to sleep through. Also, it simply circulated warm air around the room.
When paying for a specifically advertised facility, it should be provided.
Expedia need to review the advertising before allowing bookings.
UPDATE: Having read the hotel response, here is a simple idea - state no air-conditioning during the period on the actual advert! This is not rocket science, simply be honest in the advertising of your hotel!!!!
Isabella Tejeda
We loved our stay here in Palma, the hotel sits directly in front of the Mediterranean Sea on a beautiful street packed with everything you need. Bars, restaurants little stores and of course the beach.
The hotel itself is super modern, staff is friendly and the rooms and bathrooms are super clean which is the most important for me!
We loved this convenient location to move around and see the rest of the city. You have a bus a few steps away that will take you everywhere!
Overall we loved our stay and can’t wait to go back! Thank you!
Miah O'Sullivan
We had a lovely stay, staff couldn't do enough for us, lovely modern hotel right on the beach front, you couldn't ask for more.