Victoria Lawson
I’m on very mixed feelings regarding this hotel
Firstly, the staff are great! The barmen really made our holiday, they’re incredibly generous and so lovely to my niece who is 10. Receptionists are lovely I had a major allergic reaction and they did help me with finding pharmacies and offered help with getting to a doctors. However, we did meet one of the rudest members of staff within our first day, having a 10 year old with us we wanted to get a floaty for her as the pools here are either for young babies or adults. We got a floaty and she went into the pool, I believe it was the member off staff who runs the pool games (which we have only witnessed happening once) and he came over as she tried to get into the pool with the floaty and started shouting at my 10 year old niece. My niece was shocked and was just nodding so I asked him what was the concern and he began shouting at me and pointing at the rules of the pools (which are small at the other-side of the pool from where the main areas are, there’s also a sun bed up against it so half is not noticeable) and told her she needed to get it out now and read the rules before bothering getting in the pool, when this was being told to us, there was a game of pool football which grown men was stood in the 4ft area which is very very small, playing the game, this resulted in my niece having to get out the pool because the main pool is not equipped for children at all as the pool goes from 4ft to 6ft to 9ft with the 9ft area being pretty big.
Another problem we have found is the room was very dirty, we stayed in room 014 the room isn’t very spacious for a family however, is on the bottom floor which does allow you to have a gate to exit which is right behind the pool, however, the room had a headboard that was broken, there was liquid stains all over the walls, the bathroom bin was broken, no tv remote(took 4 hour wait to get one) and generally the room wasn’t clean however, the room was a nice benefit to say we could just walk to the pool. Another problem was the porch light, outside is very very dark, if you are sat on the porch the light goes off at 10am, so you are sat in the dark if you want to sit outside.
Whilst we was here it was raining, however, the hotel offers no entertainment at all! However, there is a room for this so maybe the wrong time of year? (End of April) The bar shuts at 6pm along with no where to get food here as that also shuts at 6pm. The hotel is also very noisy with other people staying here, often shouting and screaming at 3am - 4am in the morning. There is however a very small area for children, with a few mushrooms to climb on and play jungle area, however, that is not made for little children, and a few items broken, however my 10 year old niece had fun on that area.
Overall, the staff on the bar have really made our holiday, they’re incredible, made my niece very comfortable, it’s just such a shame the hotel doesn’t offer much other than a bed & pool??
It’s a real shame the staff are so incredible here, as the hotel seems a little bit of a shambles!
Ollie Groyp
Friendly staff and great for the kids! Food and drinks are decent and services are good. Only downside is the pool is freezing and needs heating and also the shower in the hotel room is very weak and either goes freezing or boiling hot.
Lauren
We stayed here for 4 nights. When we arrived we were greeted by a friendly lady at reception. Got to our room and it was very dirty- stains on the couch & chairs, stains on the bed sheets and hairs in the bed. We didn’t want to sleep in there. Thankfully, we got swapped to another room. The second room was much cleaner and overall nicer. The pool area was lovely, the snack bar does nice breakfasts and snacks. The bartenders and lifeguard were friendly. Good location with many bars, restaurants and shops nearby.
Lisa Zaccardelli
Close to the start of Santa Ponsa if you don't mind walking. Very hilly so not ideal for asthma sufferers although good bus and taxi service. Rooms clinical white, no real atmosphere but silver lining is rooms nice and clean. Quiet at night, pool area should be lit up at night as very dark when walking through. Bar was closed due to time of year (end of October) great pools for adults and kids. Lots of bars close by especially Irish if that's your bag. Staff pleasant
Simon
After an absolutely horrific start to visiting Mallorca (see my other review on Pirates Village) we were so grateful that Globales Costa de la Calma had an apartment available for us with 1 hours notice!
Upon arrival we were warmly greeted by the lady on the front desk, she could see we were stressed with what had gone on prior to arrival and ensured we were very well looked after and checked in smoothly without issue. We even visited a couple of times with questions that we had forgotten at check in and nothing was a bother!
We arrived at approximately 17:30 with the pool closing at 18:00, however, a big thanks to the lifeguard who ensured my boy was able to enjoy maximum time in the pool and didn’t pressure us to leave even being close to 18:00!
The room was comfortable and well equipped for what we needed, the only things was it was showing signs of wear with some items damaged but we visited at end of season so has probably had a difficult few months, also means I can’t pass comment on busyness as it was very quiet during our stay. The rooms were cleaned daily for us too.
The strange glass bathroom door, let’s just say, I hope whoever you’re sharing a room with, you’re comfortable with, if not you will be by the end of your stay! 😂
Other than that, I would definitely recommend a stay here and would stay again when back on the island. Massive thanks to Cris, Charlene, the lifeguard and bar staff who made us feel very welcome. They are a big asset to the Globales team!