Kate Gwynn
Really helpful reception staff, the rooms were cleaned frequently. We had a disabled friend in a wheel chair so the wet room and air mattress were perfect. The kitchen equipment is very basic, but adequate. Fridge/freezer is a good size, there is an onsite lifeguard during the day, towels are changed frequently. They ordered a hire care for us and we're generally extremely helpful at all times. The local shops are adequate for food and supplies. We hired bikes for 10 days at 6 euros a day from down the road. The promenade along the front is perfect for walking/cycling/ wheelchairs.
Pauline Johnson
Nice enough apartment, clean and most of the staff friendly. The apartment had all the basics but was a bit worn and tired. The mattresses seemed very old worn and lumpy and gave us both bad backs. The bedding seemed very old and cheap and the bath towels were thin and not at all absorbent. The most surprising and disappointing thing was having to hire a remote control in order to have air conditioning
Rachel Clyburn
Just come back from a lovely hot 2 weeks staying at these apartments...
1)rooms were lovely ,cleaners were so welcoming and couldn't do enough to help.
2) we had NO tv for the 2 weeks we were there everytime we spoke with reception they just said "Problem all over the island" ok you don't go on holiday to watch the TV but my mother has limited mobility so in the evenings she likes to watch TV.
3) the air con ISNT FREE ... we paid 8.50 euros PER DAY ... plus 2 euros for the safe so for 2 weeks we had time pay 147.50 euros, which is shocking seems we paid enough to stay there.
4) one lady on reception was NO help what so ever, she never did anything she said she was going to do and was quite rude if you dare to ask her anything.
The cost of the air con has really put us off going back to this hotel.
M Greenwood
Came here in Jan 2024. 3 Adults, 2 in our 60s and one in their 80s. Easy to get around, plenty of ramps not that we needed them.
Booked a 2 bedroom apt. self-catering for a week. Very much a relaxing break, getting up late, sitting reading.
The hotel is lovely with the owners art collection on display in reception and sorted around the complex and on the apartments.
My only observation, as with all European holiday apartments, is no mugs or teapots, only cups and saucers. Easily remedied and we take home some gifts for friends/family. And, surprisingly, no corkscrew ! The friendly helpful reception staff supplied one without any fuss.
A short walk (no more than 5 mins) down to the beach, Europe's longest promenade and the local commercial centre. Plenty of restaurants to choose from and 2 supermarkets. A 15min stroll towards Puerto del Carmen brings you to more restaurants.
Lisa Zaccardelli
Nice and quiet apartments, well equipped with mod cons for able and wheelchair users, beautiful grounds, very clean. Art decor throughout. Staff very kind and obliging. Only 5 minute walk to waterfront/beach, local shops, bars & restaurants.
My Booking
