Szn TB
Everything were good for the price especially Teras Bar 'live performans' was really amusing. I recommend it.
The foods were delicious.
Workers were nice but I need to say that some of them need to be careful with all guests not just Russians.
Dart and airgun shooting activities were disappointment, they said to me basically 'you don't need to play, you can't achieve :/ in short, it would be nice to strengthen the activities and have willing employees.
In general, it was a fun hotel.
ewelina małkiewicz
The hotel is 4 stars. Rooms are small but we don't mind. Wet spots on the ceiling are also not important. I TAKE A STAR FOR NO SMOKING AREAS. THEY ARE SMOKING EVERYWHERE. THE STINK OF SMOKE IS EVERYWHERE. Cigarette smoke everywhere at the pool, beach, animations. A good hotel should have non-smoking areas. FOOD delicious here 5*. Great selection of Turkish dishes. The service is nice. There are also spirits imported Dimple whiskey, Smirnoff vodka, Gordon gin, that's nice too. I will come back if the hotel introduces no smoking areas outside. Not everyone likes smelly cigarette smoke. Perfect hotel for smokers. For non-smokers and asthmatics like me I do not recommend. In the evening we only had to sit in the lobby because there is no smoking. Sad.
Evelina Sîrbu
Had an amazing holiday here!! A lot of great activities managed by the entertainment team. Big thanks to Aidarbek for always making sure that we’re having a good time. Will definitely come back here!
Laurent Koessler
Stay from 07 to 17 August 2023, Room 2304
One adult and two kids from France ; experienced travelers
Positive points :
- Situation : next to Kemer's center for shopping and animations ; next to the beach with amazing view to the mountains
- Restaurant : different foods, clean, very tasty, lots of choices (despite difficulties to find a table during rush hours).
- Pools : lots of chairs, hot water, a little bit to depth for kids (1m40), very nice design (curve pools), very well secured (floor and life guards). Tubes (n=3) are not a the same place as the pool.
- Bars and Snack : very good fruits and ice cream during a large period of time (11:00 to 18:00) ; during the night foods and drinks are available from 22:00 to 07:00 ! Good quality of Alcools (Whisky, Vodka, Rhum, ...etc)
- Sea and beach
- Hotel : no big buildings, nice design (especially the main avenue with palm trees), clean (except in the corridor where dirty plates and drinks are waiting for service room)
Negative points :
- Room quality : the most important negative point ! I strongly advice to reject room #2304 (ground floor). The smell in the room is appalling. The bathroom has no air extraction and the toilet exhaust is the same as the shower exhaust. You can imagine the smell. Daily housekeeping is very limited. Phone was not functioning so I have to go the reception each time I need something.
Dead mosquito marks on the ceiling and walls.
Problem with the safe that was not functioning.
No shower gel when we arrived.
- Animations : despite shows every nights, these shows are often musical (live music) that is very good for adults but not very adapted for kids. Hotel should also propose magic and circus shows for example.
- Bracelet : low-cost and fragile plastic-coated paper bracelet. For a 5-star hotel, a fabric bracelet with the hotel logo should be more adapted and comfortable
- Pool animations : only for adults and Turkish speakers. Staff never propose to kids or English speakers to participate.
- Info board : very difficult to find info board with animation program. It is particularly true for night animation. Only a picture with the name of the band appeared. Hotel should write some words to explain which kind of show it is (type of music, or others).
- No hotel plan with positions of the restaurants, pool, sea, ....etc. It is not really difficult to find them but for a 5-star hotel a paper plan should be given at the arrival.
PS : For sensitive people, remember to take mosquito repellent.
PS : Service : 3 stars due to room service. Otherwise : 5 stars for kitchen and bar service
Evaldas Pocinas
Worst hotel in all Turkey. But step by step.
I have traveling in Turkey for 12 years and this experience which had at whis time - OMG, the biggest mistake I made to take this hotel.
When we arrived our rooms weren't ready, but we didn't mind and just enjoyed our time by the sea. We were patiently waiting to settle in after a long trip. But every time when we come to reception and ask about rooms, they always say "come after 1 hour".OK... And when we just demanded room - they just at the reception cursed us, humiliated us, we felt like some kind of dogs. OMG - this is terrible. Then the manager came, apologized and gave us rooms - the children's room was terrible, unorganized, the shower cabin was broken, there was dirt and mess everywhere. When we contacted the reception again about the mess - we were again cursed and scolded that we knew about it and we should be satisfied with it.
The rooms were not kept clean all the time, dirty towels and soil/sand were left on the floor.
Near of ours rooms was maids and staff's room. Every day they smok in this room, with open door, when i told that all smoke comes in our rooms, where is the kids - they just ignoring us.
They don't speak English at the reception, only Russian. And if you are European citizen - they just ignoring.
Breakfast - terrible, every day the same, no fish, no meat, nothing grilled.
Lunch recommend only on beach restaurant - on main restaurant same, and didn't tasty.
Dinner only one day was changed menu, and find tasty and delicious food.
A'la carte - terrible all except Turkish cuisine - bigest thanks for MUSA, this man only on this horrible hotel was kindness and helpful. Thank you Musa for all. You are very good man.
Beach - gravel, but it doesn't cause any problems.
I didn't recommend this hotel even to an enemy...
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