Tia Forbes
We stayed here for two weeks and it is an absolutely beautiful place and location to stay! Staff are extremely hard working at making sure you have everything you need and want.
We did need our room key changing multiple times throughout the two weeks as it would stop working which was slightly annoying but not a major problem.
There are plenty places that you can walk to around such as shops, food places, aquarium 15 minutes or a waterpark within a half an hour walk away.
The food was really nice however there isn’t very many options if your on the slightly pickier side like me and my partner so we did eat out a few days, was nice and warm whenever we would eat at the hotel though. Drinks were always at hand with a nice variety.
Room was really nice with a lovely view of the pool only issue would be the beds as we went for as a couple however forced to sleep in two single beds pushed together and on wheels which were constantly moving and we did only have two channels on the tv one being the Disney channel.
The pool was quiet so was really nice to relax around the pool with plenty sunbeds.
Anne Harris
We were recommended to be live experience Lanzarote,..it didn't disappoint.
The staff were professional & polite in the hotel.
The entertainment guys were great around the pool area..they wouldn't hassle you too much.
You had lots of choice of different foods to eat; even if you were fussy, you would still find something to eat;; & there were plenty of hot plates.
Our room was very clean & we loved how spacious it was.
The cleaners came everyday & did a fab job.
The hotel is in a perfect location for the beachfront & bars & restaurants.
We will be back...absolutely loved the hotel.
Paul Stead
Good hotel food very good as were the rooms. Rules like no towels to reserve sunbeds not upheld. The restaurant was very good. However, a clear indication of which dish is vegetarian would make it great
Ben Howard
If you're after a clean hotel with great, friendly staff, this is just fine. But if you want modern conveniences like working air conditioning, Wi-Fi, an up to date TV and a working kettle, then perhaps this isn't for you.
Michael Brown
Good bits
Location- near the square, beachfront restaurants and shops. The location cannot be faulted.
Staff- The staff were helpful and pleasant, as ever a credit to be-live.
Bad bits
Food. Dinner was lukewarm, always. The restaurant is in a basement and looks like a cafe. Think office canteen. See the photo.
Breakfast was again lukewarm, but served a function.
You will not get fine dining here, go out. Use the all inclusive as a fall back.
Rooms and areas, look good on the website, but behind the scenes, it's very basic, blocky and needs more maintenance. See photo.
Room was supposed to be a double, was 2 twins pushed together, and made up as twins. Pushing 2 beds together without fixing them or making them up as a double is not a double.
This is not a 4 star hotel, think 3 at best. Don't come here expecting 4 star, you will be disappointed. Come here expecting a great location, friendly staff and basic everything else, you will be happy.