Jennifer Kenny
This hotel is disappointing when you arrive- nothing like the pictures. The indoor pool is tiny and had a froth over it- I wouldn't get in if you paid me !! We were told the food was awful by other guests but we all found the food lovely. There was plenty of choice and it tasted good, drinks were also good, bar staff were fabulous. Rooms were ok, really disappointed there was no balcony. We were expecting proper pool parties - maybe as it was early in the year these just hadn't taken off yet- it was just music with a girl dancing . Fine for a hen / stag party , but if you are looking to get any rest this is not the hotel for you - noisy all day and all night.
Alex Bailey
Good hotel by Benidorm standards. Rooms clean and pretty good. A taxi ride from anywhere you would want to be in the evening but beach is walkable. Pool don’t get much sun but that may be the time of year, in the shadow of the hotel for most of the afternoon.
Jess Cavendish
We had a great time at the pool party. Rafa was soooooo nice proper chatty and good vibes made us feel really comfortable as a smaller group! Really good value for money and a fun day xx
Shaun Noon
Where do I start. Oh, I'll start by saying do not stay at this hotel.
Been here for 2 nights (Got back today) with a stag group of 15.
Yes, were a stag group, and yes we were drinking etc but were not a set of idiots who cause damage.
The hotel is very basic, and we used it as a base only, we didn't spend any time at the pools or bar and we didn't eat there so can't comment on that.
We knew it was basic when we booked it so certainly wasn't expecting the ritz.
1 of the showers i had was flat cold, no hot water at all. This was around 6pm.
1am that same night, turned sink tap on and no water at all came out. Plumbing must be a right state.
Room - with the exception of clean bedding, was grubby, tired and in need of upgrades. Bath looked 20 years old.
Walls and windows are paper thin so the noise from other rooms and outside is horrendous.
Lifts are tiny and seem like a death trap.
Upon check out, they ended up keeping €250 because 3 beds had been broken. 1 of the beds hadn't even been slept in, but apparently we broke it.
I can 100% confirm we did not break anything. Its a total scam to get more money out of you. They know the hotel is terrible, so you're very unlikely to come back, so they just try and rise more cash out of you while they can. Absolute joke of an establishment. Employees should be ashamed of themselves.
If only we'd have seen the reviews beforehand, and taken the warnings more seriously.
No doubt the hotel will reply with the same statement as they have on other reviews and say we were trouble causers and they expected breakages. Total and utter scam artists.
Soured what was a great weekend.
Defo go to Benidorm, defo stay elsewhere.
Harrison Oakshott-francis
Lovely staff - very welcoming! Highly recommend coming here, it was a fantastic day! Macarena and Laura were amazing and went above and beyond!