Contact Us
Should you have a query and are yet to depart and/or wish to amend or cancel your booking please click HERE
If you are in-resort and require urgent assistance, please refer to your booking documentation.
If your query concerns a booking that has already travelled and returned to the UK, please email customerliaison@holidaygems.co.uk
For all other enquiries please visit our General Enquiries FAQ section for assistance.
Other Helpful Links Which May Assist You
HolidayGems booking terms and conditions can be found HERE
For latest Governmental guidance concerning entry and exit requirements for the country you are travelling to and from please click HERE
Customer Care Opening Times
For customer service related issues please call 0330 124 0424
Monday - Friday 09.00 to 17.00 hrs
Our Locations
Please send post to our Dunkirk office
Holiday Gems Ltd 1st Floor Crossley Mill Dean Clough Halifax West Yorkshire HX3 5AX | Holiday Gems Ltd 14 Telford Court Chestergate Business Park Dunkirk CH16LT |