Lorna Hart
My first visit to the hotel and just loved it. From Reception staff on arrival who managed to change our room to ground floor which made our holiday walking straight out onto the poolside. Restaurant such a great choice of food and friendly staff especially Billy who always made you welcome each evening. Bar staff especially David friendly and professional, good entertainment each evening. Overall the hotel is a high quality and superb in every way. Highly recommend.
Christine Williams
Very nice and considerate reception staff. Helpful even remembering it was our anniversary the next day. We discovered a bottle of wine to celebrate our anniversary which we thought was very kind. Thank you Sofia and Erika. It was our first time here and we will definitely be back and stay at the same hotel. First class in every way. Roger and Christine Williams from Cardiff.
Rachel Kenyon
Just back from a week here, our first doing a half board hotel stay. From the moment we walked in to be offered a complimentary drink, to the moment we walked out the service was excellent. All the staff are smiling, friendly & helpful. The restaurant staff, in particular Ana Billy (I think his name was) with his funny way of saying “Lovely” in a Yorkshire accent (we are from Yorkshire) work really hard to make sure that everything runs smoothly & that it is an enjoyable dining experience for guests. The range of food in the restaurant is very good, a variety of cuisines available at both breakfast & dinner; also the possibility of a glass of Cava with breakfast makes it’s just that bit special.
Our room was a standard double with a balcony - it overlooked some nice gardens & a quiet back road which was no problem to us at all. The beds were a good size & comfortable. Plenty of wardrobe/drawer space plus some complimentary drinks in the fridge. One slight criticism would be the bath - it felt just slightly awkward to step out from the shower from the back of the bath with its slanting back & no handrail for safety.
If you are a light sleeper I would recommend earplugs - the corridors are tiled & sound can echo but that is just a personal preference on my part.
The hotel is close to the Marina & beach plus bus stops a short walk away. There is absolutely nothing to dislike about the hotel at all & we hope to return next year.
Adrian
We liked it. The biggest plus is that most of the staff is genuine happy and serviceminded which makes the stay very pleasant.
The food is decent but not excellent. U have to pay for water even with half board. This is something that should be included in my opinion.
The room cleaning is done very well but some of the furniture shows visible signs of wear and tear and the bed is quite hard compared to the standard we are used too.
The pool is smaller than the perception from the pictures and smaller than what we are used to from Gran Canaria but big enough to swim and cool off.
All in all, likeable and decent. Again, excellent staff and service.
Diane Moores
It is impossible to receive a better service than this brilliant hotel provides. All the Staff are happy and totally committed to making everyone feel valued. It is so evident that the management appreciate all their employees and in return they radiate happiness which makes the guests feel valued. I highly recommend you stay here and can guarantee you would not be disappointed.
My Booking
