Anne Battcock
My husband and I just spent 3 months at Diamond Aparthotel and we enjoyed every moment. We stayed in Tenerife last year at another hotel and happened on Diamond during one of our walks. We were so happy we did. The staff from reception (shoutout to Adolfo), housekeeping, maintenance to the restaurant and bar were so helpful and pleasant. The rooms, pool and the resort itself were very clean and well maintained. The views and sunsets were spectacular. We highly recommend Diamond Aparthotel.
Jan Scherbel
A great place to be! Super friendly staff, everything is nice and clean, breakfast is very good (large buffet), a very nice pool area and fantastic drinks.
It's close to different restaurants and grocery stores and only a 10-minute walk to the beach.
We very much enjoyed our holiday, thank you!
Jean Scales
I have often looked at this hotel and thought the location and photographs of the rooms they display looked wonderful. However we stayed there for 2 nights last week and were sorely disappointed in the reality. The apartment we stayed in (08) is in serious need of renovation. The furniture is old and uncomfortable. The room had an appalling smell of really strong cleaning products which I informed the hotel about straight away. It was so bad I instructed them not to bother sending anyone to clean the next day as it was so offensive. Later I came across a cockroach in the bedroom and wondered if the smell was actually insect repellent? I scooted it out of the room into the corridor with some card and instructed the cleaning lady next door who stomped on it. Also we were on the ground floor so our balcony did not have the better views of the floors higher up and it had a huge plant also obstructing our sea view. I am sure guests would rather look at the sea than a huge plant. None of the other rooms seemed to have this problem.
Good points. The staff did let us have an early check in and made up the bed settee for me as requested (but I was the one sleeping on that and it was very uncomfortable)
The pool and the pool area are lovely. We didn’t mind the walk to and into town as it was worth it for the views.
Considering the problems we had I thought the price we paid was too much for a 3star property even if it is high season in Tenerife. We wouldn’t stay again. Disappointing.
Ewa Kucharska
Perfect place. We just loved every minute. Our room was on the top floor with a sea view. Ideal spot for sunset and stars watching at night. The room was very clean. Service amazing. Unfortunately I didn’t take name of any staff members, but both receptionists were very helpful. We definitely will come back !!!!!
wolfgang wiesner
room with sea view had limited sea view. room was clean and spacious. parking on the street wherever you find a spot, sometimes a couple of few minutes walking. if you like a hot shower, get up early, hot water is limited, later only warm. location is ok, "quiet", up on the hill, you need a car or enjoy walking back up the hill.
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