Nicola Mca
Just back from 12 nights at Revoli, fantastic stay, rooms very clean, we had everything we needed, even a hairdryer in bathroom. Iron and ironing board, and good kitchen facilities. We stayed in room 429, lovely view from the balcony. Staff were very friendly, from the lifeguard, bar staff, reception staff and housekeeping. My daughter had her birthday there and got a lovely bottle of wine left in the room. Around 10 minutes walk down to the beach and commercial centre, walked back up the hill a few times, otherwise taxi was 4 euros.
We loved the pool and were in there almost every day. Would recommend this hotel and would stay there again if we come back to Puerto Rico!
gary harris
Constant noise (music) no matter where you are. Previous comments about noise are obviously ignored. Reminds me of those tacky low quality night clubs thinking they are great because they turn the volume up to 11. It's a shame really. Saying that, it's a shame about Puerto Rico as a whole. I can totally understand the beach vendors protest banners about lack of investment. Example being the skating rink path down from the hotel which claims weekly broken bones victims. It shows throughout the resort. I don't expect us to return and we are in double digits for holidays here. Time to find a better quality hotel, resort and Country to spend our hard earned. Hasta luego Puerto Rico 👋
Kath McNamara
Iwe are at Revoli apartments now. Rooms are lovely however we were put directly above snack bar so asked to be moved from the minute we got in room we were told if not happy to go home. I phoned Tui Rep who phoned the apartments which we were then moved. Later that day I ordered a takeaway chicken to which we were told listen for the bell when it was cooked considering we were at the top end of the pool bathing.. unfortunarely we did not hear the bell which was rang 3times probably because of the distance and music playing and people talking. When I went to collect chicken I was told he did not have as we did not turn up when the bell went. Then the guy went away came back said it would be 10 minutes. For another. I then realised they were reheating the chicken as anyone would know you do not do for salmonella food poisoning. My friend then went to try and rectify this to be told 70 minutes. I then got the chicken after 10mins reheated and when opened the foil it was burnt and overcooked. I took this back down for a refund which I got and money returned without any apology.
A bit of advise for Revoli apartments if you are to take order for a takeaway chicken take room number and name if person does not here the bell take chicken to room. NEVER REHEAT..... if was cooled down would still be edible.
Ran Lei
We booked a one room apartment but got a three bedroom apartment, which was a surprise. Facilities a bit old, parts of doors and walls were broken but not a big deal. Swimming pool looked smaller than it was on the photo. There were supermarkets, restaurants, playground inside the hotel but we didnt use much. You got everything you needed. Location was ok, 15 min walk to the center or the beach, but a lot of exercise because the hotel is on the higher ground. all in all good value.
Malcolm Buckley
Stayed self catering for two weeks in early September 2023. Apartment very clean and tidy on arrival. Note no oven or hairdryer.In fact, the whole hotel was very clean and tidy.Hard working cleaners could be seen in the hotel every day from 7.00am until late in the evening including weekends.All were very polite.
Bar staff were also very efficient. Polite to everybody including the children. Served the guests immediately and usually with a smile. There were two" happy hours" every day at the bar but not well advertised.Just a small sign near the till . Takeaways at the bar were served within 5/10 minutes.
Very good and clean pool and pool area which was always maintained. During my use of the pool a 3 year old had a "toilet incident". The staff immediately closed the pool and filtered the water to avoid any health issues.This meant the pool was closed about 3 hours but I had no problem with that. The welfare of the guests took preference. Unfortunately some of the pool tiles were lost or broken which resulted in my granddaughter and my wife receiving small cuts to their feet.This was the biggest concern during my stay.
Unfortunately plenty of guests unfairly claiming sunbeds with towels hours and hours before usage.
Hotel built on a steep slope so the adjacent main road very hilly. People with mobility concerns, young children and pushing buggies could be an issue. Also very draining to walk in extreme hot sunny days.Nevertheless, hotel is within walking distance to amenities such as, restaurants, cafes,supermarkets bus station etc.