Valeria Family Madina Club Resort

Alan Tidy

Good value family resort. Staff were friendly and helpful (more if you were French than English). Good choice of food for an all inclusive. Definitely not Michelin Stars but good most meals. Pools were good but only one heated so a chilly start before you warmed up. No problem with sunbeds around the pool as long as you were there before 11. Several people put towels down and then don't show up which is a shame. Rooms basic but comfortable. This is a good value hotel and I would say better than equivalent ones we have stayed in in Spain. Make sure you check the dates for the water park as we were disappointed it was closed when we were there in February.

Emily Ward

Really lovely hotel with friendly staff. The hotel mostly speak French as their language but I travelled as a group of 4 females that couldn't speak a word of french and although sometimes it was a little tricky to get our message across, we managed! Even when the staff couldn't understand us they still really tried and were always super friendly and approachable. All of the entertainment was in french which was a little annoying but we also found it highly amusing watching and not knowing what was going on 😂 The hotel has lots of lovely things to do and they also have an excursion office which made it really easy to book things to do. I would 100% return again if I had the chance! Thank you for an incredible holiday 🙂

Dillan D

When we arrived the receptionist was very friendly and so were the others we spoke to through duration of the holiday. The first room we were given wasn't great, it was outdated, not clean and was was very dark. We didn't feel safe in the room either because it had a connecting door to another room which couldn't be locked. After explaining this to the receptionist he happily moved us to another room and he was very helpful. Food is bland and the same everyday. No salt and pepper to be found. The best part is breakfast with fresh omelette and morrocon flat bread. I recommend eating in Marrakech for lunch and dinner. The shuttle into Marrakech costs 40 MAD per person round trip. Which is far less than a taxi. The rest of the hotel is immaculate and the poolside is clean and the entertainment staff are all brilliant. French is the primary language at this resort so please take this into consideration. The staff will still try to communicate with you positively. Overall for what we paid it was a positive stay and the friends we made definitely made the trip a great experience.

Shimurasaki

What I liked: price to value ratio. Christmas dinner food selection was FANTASTIC. Some staff very helpful and professional. Entertaining crew very nice and welcoming. What could be improved: room cleanliness (too many spider webs), snack bar staff attitude (the younger gentleman) behaved like he was being punished every time I asked for coffee and gave me attitude. The gym is a joke, it doesn't exist and absolutely needs new equipment! Common, for a 4 star hotel - this is a must!

K Weatherilt

Hotel Show team were great, loved the Saturday night theatre! Very friendly staff. Plenty to do on site. It was "out of season" (Nov) so hotel was quieter but weather was hot (30C still during day, 12C at night). Location was a bit far out from town (30 min by taxi and not walkable) however campus was safe and secure. Room was good with comfy bed, air con and good temperature (however no tea making in room, but had a fridge and bottled water provided). Bar was well stocked .