Marrakech

David Thompson

The resort was approx 25 minutes from Marrakech. There is a shuttle provided to and from the city at a small cost (approx £2 each way). Taxis are easily available at approx £10 to £15 depending on time of day. The staff were all helpful and welcoming. As the majority of the guests are French the entertainment reflected this, however once the entertainment team were aware that we did not speak French they did their best to ensure English speakers were involved. There was a variety of food. We had read some comments that not all the food was served very hot and we found this to be true. However we did not struggle to find plenty to enjoy

Richie Gallagher

Staff are amazing. Rooms spotless. Food amazing if you like Moroccan. Only local drinks on the all inclusive so white rum cocktails cost 8 euros . Animation team are brilliant. Internet leaves a lot to be desired.

sohail Ahmed Choudry

Our experience at this resort was fantastic - excellent service and an overall enjoyable stay. However, a couple of observations stood out during our time here. Firstly, for those guests who do not consume alcohol, it would be beneficial to have a more diverse selection of non-fizzy cold drinks available besides just orange juice. This could significantly enhance the experience for those looking for alternative beverage options. Secondly, we encountered an unexpected situation regarding accommodations for children. As a family with children, we noticed that the children was provided with a blanket instead of a duvet, which felt a bit unusual. After requesting a duvet for our child for three days, it was finally arranged, but only for a single duvet for two children in two separate rooms. This delay and inconvenience in providing appropriate bedding for the children were disappointing and unexpected, especially in a holiday setting where comfort and convenience are usually prioritized. Despite these minor issues, our overall experience at the resort was highly positive, and the exceptional service and amenities largely contributed to our thoroughly enjoyable stay.

Adeniji Emmanuel

The service from the reception to the restaurant down to every hotel staff is amazing. The food served in the restaurant are nice and filling. The arranged activities for the day is also engaging. A lovely view of nature and indoor warm pool and two outdoor pool.

Ankur Sarin

The place is nice but not organised at all. Some of the things were way off The staff was really sweet and engaging. Specially people from performing arts are really hospitable. Price wise it good. Repeated meals thought out our stay here. The cocktails were no way close to what it was supposed to be. The property is beautiful and has multiple pools. The nearest attraction is the desert which is known for palm trees oasis. But not as interesting as the Agafay desert. Do you planning right if you are opting for this property

Shanaz Laloui

We had amazing time at this hotel The staff were so friendly and helpful and nothing was too much trouble. The water slides were great fun even for the not so young. Room very comfortable with good shower. Food is fantastic with lots of choice. You cannot go hungry at this hotel. Thanks to the animations team who also did a great job all week. We hope to come back soon

daphney elysee

Aqua fun was very accommodating with the room. They gave us an upgrade upon arrival to a room with a pool view which was amazing. Amazing food spread everyday. So much to do. Shuttle take you to the Medina and they had a private tour person who take you around the Medina which I thought was cool. Clean location, the staffs are very friendly and always want to interact with you. I would definitely stay again on my next trip here.

Pat Pat

Fantastic animation team! Gold star to all of them. Brilliant animation . They are the life of this place. Munir in reception has been a life saver when we had a few issues. Reception people are useless but he was there to make our stay stress free. Food is fantastic and different choice each meal. Will come back ! Just for the guys in animation team alone. Highly Recommend it.

Rohit Nair

We had a great time at the hotel. The water slides were great fun even for the kids and they have lots of activities for kids. Food is also great with lots of choice, but with larger spread being Moroccan as you’d expect. We hope to come back sometime!

Bhushan Nagdev

Great resort for families with kids . LOTS of water slides for kids and family to enjoy . Good Entertainment like Moroccan night and fire show at night and various activities during the day to keep the kids busy . Food is great too . Lots of options for non vegetarian people for lunch , snacks and dinner. Breakfast is good too but it does get a bit repetitive when you staying for a week. Few suggestions for the team to be to add indian cuisine as well in their food options. Rooms are of decent size too and very clean . The whole resort is also very clean and maintained. We got the family room and it was clean and of a decent size. Another good thing is they also have currency exchange counter which offers a much better rate . And also provide a free shuttle 3 times a day to Marrakesh city ( you have book in advance though ) Overall a great experience would definitely recommend it!!

Ross Fright

Had a great week at the Labranda resort, lots of entertainment throughout the day. Omar the entertainer is great. There is free shuttle buses to the markets, just book at reception. The rooms are great for families, great layout. Only slight negative is the food. Although not too bad for adults, children generally struggle at the limited options. However there is fresh pizza and pasta available. All in all a great resort. Pools and slides are brilliant!

Agent Average

We have stayed in many all inclusive hotels with our two children aged 10 and 11. We are fussy eaters and very active so always struggle to find something for all. However this hotel has been flawless. The staff and facilities are exactly what you’d hope. The food is good quality with a mix of Italian and local cuisine. Not a huge variety for younger children but something for all. A great time.

Lucifer Titus

Stayed at the hotel for one week. Had a fantastic time. Staff couldn't have done more for us. The entertainment staff were very energetic and did an extremely good job keeping us entertained day and through the night. The rooms were great, beds comfortable and very clean. The food was good with different options available every day, as a vegetarian I never went hungry. I would definitely return to this hotel in the future.

Dan

Just enjoyed an absolutely fantastic week here. Big thank you to all the staff, and an even bigger thank you to Ackman behind the pool bar. He made the kids feel special with his drinks for them. (Grenadine and 7up). Only given a 4 star for the rooms as they are just starting to show they need more minor cosmetic work. The location is out of the way if you wish to make your own way to places. But they do offer a free shuttle service twice a day into Marrakesh it self. Overall a great holiday and great place to stay. Would definitely stay again.

Lewis Milne

Had a great stay here for the money we paid! With 10 friends and everyone enjoyed it. The room was very clean and done every day, with a free safe. Food was pretty average, but was expecting that for an all inclusive holiday. The pools and water slides are great!! Most of the Staff are very friendly apart from the od one or two. The all inclusive drink got boring and the beer is nice if you could get a cold one, Expect to queue at the bar. Book your trips online yourself its cheaper then the hotel. All in all its a 👍🏻 from me

Rabbit

We loved our stay here, facilities were really clean and all staff were lovely, day time activities were broad and were perfect for children and adults such as; water aerobics, yoga, volleyball, Zumba and more. The shuttle bus down to the square was extremely handy and extra activities such as camel rides and tours were reasonable and easily accessible. The food was lovely, lots of cultural dishes as well as casual food for children. Deserts and food displays were amazing the staff really took effort into the presentation and preparation of food. Overall the resort was amazing, as a family would 100% come back again. ❤️

Amanda Dyer

My children and I have had a truly fantastic time at Aqua Mirage Hotel. The water slides are great and all the pools are great especially the heated pool. The rooms are beautifully decorated, clean, and comfortable. The food is fantastic. They cater for everyone. The mash potatoes and gravy is not to be missed, the best we have ever tasted. The entertainment team are all amazing especially Pikatchoo who puts us through our paces during the aqua aerobic sessions and of course the dancing. The hotel and grounds are beautifully filled with different colour roses and flowers. Everywhere is so clean too. We will definitely be returning.

Sophie Brown

Aqua mirage was a lovely hotel very clean all staff were very friendly, the animation team made the holiday that much more special with there energy and enthusiasm, they put on lots of activities for all ages, and always encouraging everyone to take part. They created a fantastic atmosphere for our holiday. Eid celebrations were incredible, so much food and entertainment including a band in the restaurant, foam & pool party and games. My daughters attended the kids club and loved it,they kept asking to go back every day and each day they had different activities.

Julie Hallas

Excellent hotel. Animation team go above and beyond to make you have a fantastic stay always different activities for all ages throughout the day. And obviously put a lot of time and effort into planning entertainment for the evening. A big shout out to mikey kira and pikatchoo who were amazing and made our stay even more enjoyable. Aqua park is fantastic for both adults and kids. Rooms have been refurbished and both a heated pool and a larger pool which is cool but you soon adjust. We would definitely recommend and will return

Joan Evans

This is our 5th time back to the same hotel, and its exceeded our expectations yet again! Rooms are very nice and clean; cleaned daily! The best part of the hotel is the animation team, everyone is extremely friendly and get you involved in the activities! They are a very talented team, and put on great shows, making an effort to speak to you!

Alisha Patel

Here's our pro and con list for this hotel (as a family with a baby) PRO We had the privilege suite, it was huge. Nice decent comfy bed for us parents and then the baby had a decent size space separated by curtains for her nights sleep. Clean room Clean bathroom Cot provided (big enough for our baby but not big enough for a toddler) If your a drinker, alcohol cocktails are made strong. Very friendly waiters and waitresses in the restaurant and bar, all kid friendly staff and happy to help where they can. CON Food choice is minimal and pretty much the same each day except the BBQ meat/fish. Very disappointed by the fact they don't serve any food between 5-7pm. Kids typically eat then, luckily I brought food with me just encase - which I have had to use all of it for her as it's minimal baby friendly food and the times don't work well for feeding little ones. All the mums to young toddlers were frustrated. Dinner says from 7pm but it's 7.30pm really and food isn't all ready by then, again not ideal with young kids. Work on the building is getting done, so although clean and tidy, it looks a little unfinished. Very loud at night. Our room was right above the bar, and it was very hard to sleep... Let alone with a challenging sleep fighting baby as it is. But it's not open too late at least. Overall, not bad but I wouldn't say it's kid friendly hotel but the staff are. We wouldn't come again unless it was a kid free holiday.

Dorothy Msimanga

Wonderful family holiday. All staff generally very welcoming and helpful. A few went above and beyond to give a new meaning to "hospitality". Would highly recommend for that reason. Great to experience Berber as well as Arabic culture

Winnie waituika

I absolutely would not recommend this Hotel to anyone looking for a 5 star experience. We arrived late in the evening and checked in, the reception attendant was quite rude especially upon inquiring about the tourist tax charges and not friendly at all. We were taken to the room, which was spacious, however the bedding’s were old and the bathroom had no mat hence you can easily slip and injure yourself. The room was cleaned everyday but more often we had to request for a supply of the toiletries and towels a couple of times. The food lacks taste, is always repetitive nothing to look forward to and they serve very small portions. It lacks the description of a 5 star buffet. The heated pool was great but I was not aware if there was any guard present since every body seemed to mind their business. My only highlight of this trip was Salima ( service lady at the hotel) she went above and beyond to make our dining experience memorable despite the repetitive meals. She was dedicated and full of enthusiasm and you could actually see it from how children became bubbly upon seeing her. This should not be rated as a 5 star hotel.

Murray Laister

Really really friendly staff. Couldn't be nicer. Good facilities. Unfortunately we visited while a large part of the property was under development which we weren't told and impacted our stay a little. The food was good and the rooms were spacious, modern and clean.

CAJ

Very disappointed with the hotel considering its a 5 star resort. Unfortunately, this resort is more of a 3 star which has no desire to be 4 stars let alone 5 stars. The buffet is limited and bland, only breakfast was appealing due to the pastry. The drink selection is limited too and no consistency on how it is made and can differ from each bartender. Rooms are spacious but thin walls which gave you zero privacy as there is only a door to separately each room and you can hear everything clearly. Overall, I would not recommend this resort for the price and service. Very disappointing and better options available.

Bronwyn Allsebrook

Stayed at this hotel for 1 week and had a great time. The hotel is mainly French speaking guests but staff cater to all nationalities. The reception staff were welcoming and helpful when needed and the security at night always welcomed me back with a smile and were helpful answering my questions. The animation team put on good shows and activities in the day for everyone. Would stay again

I G

It wasn’t love at first sight, but after we asked to change our room we got a true jewel, with the balcony, ottoman, twin beds and a perfect view over the pool. We are in the hotel right now during the ramadan and have to say the team is top, everyone is smiling, entertaining and makes sure really every guest is feeling alright. We are a family with a 4yo kid in our end 30s. Food is great by the way, much better than expected. Thank you!

Bridget Copeman

have visited lots of different hotels but this is by far the worst I have stayed at. Firstly the guests are entirely French which is fine but the staff are not interested in British guests. The customer service is appalling all the male staff are rude, aggressive and dismissive. Everything is too much trouble for them. Asking for anything is frowned upon from asking for an item of food that had run out to be filled up in the restaurant to requesting a kettle for the room. Stray cats and birds are allowed to roam/freely through the restaurant. The only bar open when I visited was the pool bar and as it was raining you got soaked getting drinks. The bar staff are rude, unhelpful and unfriendly. The bell boys are on a con with the taxi drivers so go out and find your own taxi do not use the ones the bell boys get you. Two days in a row the hotel ran out of wine - really?? In an inclusive 4 star hotel, when I pointed this out to the manager he just was not interested. There is so much wrong with this hotel I cannot fit everything in. Just do not visit it!

Kevin M

From the front-of-house staff to the housekeepers, all of the hotel staff go above and beyond to make sure your stay is the best you have ever had. I would like to give a special shout-out to the entertainment team, who work tirelessly from first thing in the morning to the last thing at night, they bring a high energy to the place. - Food, There is a great variety of local foods to try - Drinks, something for everyone - Entertainment, as I have said, energetic - Facilities, cleaned and well-maintained - The only observation I would like to make would be to have a warning on the information cards you are given on arrival about the following - WARNING Professional scalpers will take advantage of your hotel wristband and say “Remember me, I'm a member of staff”, promising to show you good things even though they are in a hurry, only to drop you off at a string of outlets that will pressure you to purchase something before you leave. Professional scalpers will try to engage you and not let you leave. Professional beggars will not hold you up once you have said no.

Hols

Honestly had the most amazing time. Everyone works so hard to make sure everything is perfect. They were all so accommodating. I enjoyed the walk from hotel to the medina … The food was amazing with a broad selection so there will be something for everyone. I just wish I had had longer! Will definitely be coming back :)

ali kazemian

My spouse, two kids, and I have been here for three days, and we're staying for three more nights. I was a bit worried before coming, but now everything is fine. Perhaps it's a bit repetitive to find these amenities everywhere, but the staff is excellent, kind, and punctual. They clean the rooms and bathrooms every day, and when you return, there's a pleasant smell that I can't identify. They have various entertaining programs until 1 a.m., which is great, and the food caters to all tastes, although snack time could have more variety. The pool is active every day, and they always provide service by the poolside and in the lobby. I really thank the hotel management, and I'll recommend you to my friends in London.

Oliver Lawrence

A great all inclusive stay. We paid around 1800 MAD per room and it was all you can eat buffets for every meal, full bar all you can drink, and some snacks. The pools are large and clean. The service and staff are amazing. The same people that work the pool and activities during the day are part of the entertainment in the evening. A great product, especially for the price. We will definitely come back.

Temmys diary

The staff were amazingly helpful and friendly. My room was cleaned daily by a lovely lady. Food was good, location was quiet from noise. We used taxi to get around arranged by the reception desk. We were 3 ladies and we had fun and felt safe. The towels and bathroom may need upgrading but nevertheless it was a great time at Ryads and spa.

THJ Lon J

Had an amazing time. The whole team were incredibly, helpful and made us feel so welcome during our stay. We were regularly assisted by Nada and Abdulilah at the front desk where nothing was too much trouble. The hotel was clean, facilities excellent, rooms were cosy and had everything we needed. As a family with kids there was lots to do and they made the most of it. The shuttle to town was efficient, but could have done with a few more times during the day. The hotel itself is about 30mins from town, so not Ideal if you are expecting to be nearby, but great if you are looking for a mix of peace and tranquility with the option to travel in when needed. The variety and quality of food had something for everyone. Our taste would have preferred a bit more spice, but we made this up with sauces where lacking. All in all definitely recommend.

Tony Doolan

We had a splendid time there, all staff very helpful and friendly. Facilities were perfect. Good selection of delicious foods and drinks. Excellent transportation available to any activity or place you want to go. Will definitely be back here for more winter sun

ouajih barani

It was an absolutely delightful stay, among the most enjoyable experiences I’ve had. From the warm welcomes of the reception staff to their constant eagerness to assist, every interaction was a pleasure. I found comfort in every moment of my stay. The room was spacious and thoughtfully equipped with everything I needed. The amenities provided exceeded my expectations, leaving me thoroughly satisfied. Without a doubt, it was an outstanding experience that warrants a return visit

Kate Woodley

We are staying here at the moment and I just can't understand the negative comments. We are all inclusive and the choice of food and drink is wonderful. All staff are helpful, courteous and friendly. The pool is huge, peaceful and well staffed. At very short notice the hotel organised a guided tour of the souk in Medina with transport. We have had a 10 out of 10 experience and will definitely return!

Saloua Azami

It was certainly a lovely experience, one of the best. I loved my stay at the hotel. From the reception which was full of kind smiles and readiness to meet my needs, to the duration of my stay, which was in turn, very comfortable. The room was spacious and well-equipped. The amenities left nothing to be desired. All in all, it was excellent and certainly deserves another visit.

Maya Apperley

Absolutely paradise, peaceful, beautiful and very stylish resort. Outstanding staff, wonderful rooms, especially the ground floor with their own terrace/patio. Excellent food when the resort has more guests, it was especially quiet this year and there was no special Christmas dinners or entertainment. However the resort is so attractive we never left the grounds.

Kristof Van Hoye

Truly remarkable place. A real labyrinth to get lost for 1001 nights. Very divers buffet with high quality dishes as well for breakfast and diner. Good service. Look for Alladin who will pour your sugared or non sugared tea ☕️. It’s very close to the Marrakesh airport…departing ✈️ fly over the resort and will surely wake you up. No clock or timer needed 🙄

Suzanne Pargeter

Love this hotel! It's a green oasis 20 minutes drive from the centre of Marrakech. Beautifully tended gardens, heated pools, great food and plenty to do (also very easy to do nothing!) The rooms are simply furnished but they have everything you need. Courtesy bus to and from the centre throughout the day, so easy to do some sightseeing. Entertainment in the evenings if you fancy it but no pressure to join in. We love the adults only zen pool - really relaxing and a great size for swimming laps. Highly recommend!

Nimisha Jethwa (Nimisha Jethwa)

We had the best time staying at this hotel. Food was lovely. Daily activities were so good and evening entertainment was so fun! Would definitely recommend! The staff were 10/10

Murali Balla

Wonderful place, nice staff, all inclusive. This hotel also provides a shuttle service from the hotel to the City centre and pick up from the City centre to the hotel, multiple time slots throughout the day. They have activities for kids and adults which includes outdoor games, karaoke, disco, cooking master class etc. The hotel staff were very kind and also made special desserts for our group. Lots of greenery, pleasant location backed by great weather. I strongly recommend this place.

Dan Carter

Stayed here for a long weekend in Jan 2024, rooms were faultless, very clean and spacious, staff were brilliant, food in main restaurant was very varied and always good. 👌 free 25 minute shuttle bus to central marrakech. Couldn't fault this place. Would definitely return

Tiran Singh

Review of Iberostar Hotel, Marrakesh: My stay at the Iberostar Hotel in Marrakesh was overall pleasant, with some standout features and areas for improvement. Firstly, the entertainment team, especially Katy, deserves high praise for their fantastic performances and activities. Reda as well. Their energy and enthusiasm greatly enhanced the overall experience, providing top-quality entertainment options for guests. On the dining front, while the food offered good quality, it leaned towards the bland side. However, there was a variety of options available, ensuring that everyone could find something to enjoy. One area that could use improvement is the reception staff's welcoming and informative nature. Enhancing their hospitality and providing more helpful information to guests upon arrival would contribute to a more positive first impression and overall experience. Despite these minor drawbacks, the hotel maintains a relaxed atmosphere, making it a suitable choice for those seeking a laid-back getaway. Overall, Iberostar Hotel in Marrakesh offers a comfortable stay with standout entertainment options, albeit with room for improvement in certain areas.

Nicole Parris

Room were nice and clean but a little bit dated and good do with a touch up. There was so much to do at the hotel. They even had a few animals towards the back of the hotel. I had a nice treatment at the spa. The food was surprisingly nice and a good selection. Wish they had more options for drinks. Will definitely come back with my daughter as they had a nice heated pool too.

Emily R

I visited Kenzi Club Agdal Medina with a friend in March for 5 days, and had a lovely time. The food was very enjoyable, enough variety to keep everybody happy and we didn’t get bored which can sometimes happen at all inclusives! We also liked that you have the option of a snack bar or the main restaurant at lunch time. Cocktails and wine were very enjoyable also. The Moroccan restaurant was a great experience and I recommend booking! The staff in all areas of the hotel were so friendly and always happy to help. They do an amazing job. The hotel itself is lovely, everywhere was clean and well kept. The grounds were beautiful and constantly being maintained. The pools were very big and had plenty of space for everyone without it becoming crowded. Overall, I’d recommend visiting and will definitely be returning. Thank you for a great stay!

Mohammad Razak

Changed my recent review as I have to say, the staff here have redeemed themselves really well. The food is brilliant and the rooms are very spacious and accessible to all the facilities in the resort. Loved the kids activities as well as the little zoo or farm you can say. Have to say, really impressed. The staff go out their way to help and support you. If you are looking for a family friendly resort, this is your place to book. You won't be disappointed.

David Aubrey-Jones

The Kenzi Club Agdal Medina hotel was a great hotel when we stayed there mid-March 2024 with friendly staff and service. The food was excellent with an lovely dining area indoors or out. The grounds are extensive and well kept with lots of plants (some of the areas were being replanted), and the accomodation is well spread out and is low rise - either ground floor or one or two up. There are two main outdoor pools - a heated one and a larger beautiful unheated pool which we found fine to swim in. Both pools are well maintained and clean, and there is a separate area of great slides at one end of the larger pool. There is also a pool bar which serves food at some times of the day The only issue we experienced was water flowing out of the shower area onto the floor as there is no edge barrier to the shower and the flow out of the drain hole was not fast enough. It may have been partially blocked.

Supratim Guha

We had stayed at the hotel during Easter 2024. Positives The hotel staff was welcoming and courteous, and the adult outdoor heated pool was nice. Negatives For a 5-star, the infrastructure, food, and drinks are appalling. Room A/C We booked a suite (room 514), paying extra to make this trip truly memorable. However, the AC did not work in the room, blowing out hot air when the outside temperature was 25-30 degrees C. Despite our repeated attempts to contact room service, the issue was not addressed. We had no other option than to keep the AC/heater running, as turning it off caused the rooms to become stuffy and made it difficult to breathe, and opening the doors caused mosquito infestation. This led to a sleepless and uncomfortable stay for all of us, with some family members even falling ill due to the extreme temperature and resulting dehydration. For those of you who may be reading this and wondering if this is a one-off case, we were a group of 5 families visiting Marrakech from the UK and staying in the hotel. 3 other rooms had the exact same issue with AC. I have heard other guests complain about the AC too. It's unacceptable for a 5-star hotel to have guests unable to sleep due to room A/Cs not working. The reception and managerial staff's apathy towards addressing the issue is really concerning. They could have at least done something like providing standing fans, etc, rather than giving apathetic responses. For our inconvenience, we were offered a refund at check-out – too little too late, which we refused. Food The food, especially the buffet, was substandard, though the dining staff was courteous. The menu is boring—almost the same food version every day. After 1-2 days, you will be fed up. The buffet food hall was extremely crowded on most days, and whenever we went late to dine to avoid the crowd, many items on the menu would’ve run out. They also offer free drinks at the bar—I have never had such watered-down cocktails before—it is a joke.

Shiv Margetson

I can absolutely say we have the BEST time here. The entertainment staff are exceptionally fabulous. Without them this holiday would not have been the same. The team are so friendly and even decorated our sun loungers for birthday. I haven't laughed so hard in such a long time. Thank you for the activities the friendships and some of the best memories I could hope for. We LOVE you guys. Xxx

Samantha Lloyd

This place was amazing! The entertainment and staff were so attentive and welcoming. They were always on hand to answer questions, to get everyone joining in. We didn’t want for anything the whole holiday! Water aerobics will never as much fun as it was here!

Ben P.

Went here for 5 days with my girlfriend in January. The hotel itself was clean and looked great. The buffet was amazing for breakfast but lunch and dinner was hit and miss, however there's a sports bar where you can order food from until 5pm or so and that was always good. The staff was friendly from front desk, do waiters and entertainment staff. Oussama in the entertainment team and a waiter from the lounge stood out and helped make the experience even better. Will likely go back again next January.

Thomas

The animation team at Be Live are truly amazing! Emma, Osama and the team always host the best activities, teaching me how to do archery, belly dancing and cheering me on in goal at water polo, and ensuring there is always an amazing atmosphere! We love that there is a lively pool for those wanting a fun vibe, with music, entertainment and a whole lot of laughs! We also love that there is quiet pool for the days we want to relax and read a book! We are already looking to come back! Thank you for making our holiday perfect! Our room is great, and there is always a good variety of food - the team have catered so well for my gluten intolerance (cooking me pasta when I have fancied it for dinner!) The shuttle into the Medina is so handy, and really easy to book at reception! An amazing hotel, with an amazing team.

Noori Kanji

The hotel facilities may be decent, but let me tell you, the staff are an absolute nightmare. I was there to celebrate my 40th birthday, and my partner had arranged a surprise room decoration. But guess what? The lady knocked on my door and ruined the surprise by asking if I was ready for the decorations. Some surprise, huh? On the first night, I specifically asked for vegetarian pasta at the pasta station. The chef asked me what I wanted in it, and I watched him add the ingredients. But when I tasted it, it was meaty. Turns out, it was beef. I'm Hindu, and eating beef goes against my religion. I was furious, but all the manager could say was "sorry" and that the chef's English isn't great. I bet if I made them eat pork, they wouldn't be satisfied with just a "sorry." Then, my friend asked for a vegetarian pizza and confirmed with the staff that there was no meat. But guess what? There was turkey ham in it. Same story, we complained, and they said it was a little mistake. The staff were rude, arrogant, and didn't care about customer happiness at all. Especially the woman at the sports bar. She would chat with her colleagues and make us wait until she finished before serving us drinks. It's clear that the staff and management don't give a damn. Not worth the money at all. The food was bland and limited.

Vera York

Perfectly good 3 star hotel. Has everything you would expect from this segment of hotel. Location is great. Down with the start because in my 3 days there i was only able to get into the restaurant once in the morning for coffee. Other days it seemed to not be open for lunch or dinner even though fron desk would say they should be open. Everything else was as expected. Nice front desk people.

Alice Moon-Star

Nice hotel with traditional mosaic elements and a cute cat in the restaurant. The room was comfortable and reasonably clean with a good bed to sleep. The bathroom needs a little help with renovation as the shower was awkward. Buffet breakfast seems great with pancakes galore and the wifi works well. Reception staff are friendly and the tarjine dish was tasty. Would recommend this place for travellers on a budget as it is a pretty reasonable place for the price paid.

Guilherme Silva

I’ve faced the worst experience in my life in this hotel when I was checking out. Where the room maid had accused me of stealing a towel. The point in this whole situation was that I’ve double checked the room before leaving and the 2 towels were there and when my partner and I left the room, a room maid went to check it . However, after 5 min approximately the room maid came down and told the receptionist that one towel was missing. I’ve got confused at the moment, because I was pretty sure that both towels were there. The room maid asked me to go upstairs to show me that it was not in the room, and when I arrived in the room there was only one towel. At this point i started thinking she was doing that on purpose to make pay for it as I was sure that both towels were there just few minutes ago.( I’ve left few stuffs behind because I didn’t have enough room in my backpack, why in the world I would steal a towel?). we went downstairs and she was insisting that 1 towel was missing and wanted to check my backpack. I’ve got very stressed and frustrated at the moment that i opened my backpack and through all my stuffs on the floor. when they saw what they made me do, the recipient tried to calm down the situation telling me that shouldn’t done that. Well …at the end they didn’t apologize for that. So, I really don’t recommend this place. But if you go, just make sure to record your room before leaving to not be accused of stealing anything.

Lynn Bruce

The room was very clean and comfortable. The bathroom is a little dated but definitely usable. Perfect location. Amazing restaurant and coffee shop opposite

Dorota Kowalska

Thank you to the great staff for a wonderful stay at the Akabar Hotel. It was very clean, the room, bathroom and towels were cleaned every day, and the internet worked great in the room and throughout the facility. The hotel has a beautiful arabian style decor, is located in a quiet area, close to the center and the shop. The breakfasts were delicious, the waiters smiling and very polite, the maids hardworking, thorough and nice. Only spices were missing on the tables in the restaurant, although salt, after asking for it is embarrassing. I highly, highly, highly recommend this hotel. It deserves four stars and only has three.

Ys Xiao

A very calm and pleasant place to stay. I really enjoyed the architectural concept, clean rooms, efficient air conditioning, very welcoming staff, excellent breakfast, and while the pool is a bit small, it's well-maintained. I highly recommend this hotel. It's very quiet, not noisy at all.

Zain M

Stayed here over the Christmas break 2023. Lovely hotel. Great location, near to a mall, lots of cafes as well as being only a 5/10 min car journey into the centre (Medina/Jemaa Al Fnaa) The hotel interior is somewhat dated, but this compliments the overall ambience of Marrakech / the local area. Rooms were slightly dusty The hotel itself was set in nice grounds, with the rooms centred around a swimming pool. Although December was not the best time for swimming due to the weather! To be honest - the pictures of the hotel on their website do not do the hotel justice, I have uploaded some pics that I feel capture the true image of the hotel

Morgan Smith

As a seasoned holiday critic, I must say this hotel impressed me! Located a convenient 40 Durham cab ride from Marrakech central, and just a short 5-minute stroll to a small strip housing a supermarket and a cosy sports bar/café, we found ourselves frequenting the area. Despite the November chill, with the pool being a tad on the cold side, the weather remained delightfully hot, hovering around the 30-degree mark—perfect for soaking up the sun. While there were a few minor inconveniences, the captivating beauty of this country overshadowed them. The hotel's amenities, including a gym, massage parlour, and a spacious food hall offering breakfast, lunch, and dinner, provided a glimpse into the local culture and traditions. Though I found the included breakfast a bit lacking, the dinner and lunch prices seemed steep compared to other vendors in the area and in Marrakech central. The hotel staff always had welcoming smiles and were incredibly helpful throughout our stay. A heartfelt thank you to Hotel Rawabi for embracing and sharing the country's vibrant culture. Quick tip - When hailing a cab outside the hotel, don't be surprised if drivers initially quote 50/60 dirhams. Negotiating a rate around 30/40 dirhams, depending on the car size, is a more reasonable fare.

Arthur Guy

A very mediocre hotel. The rooms weren't particularly clean, the bathroom drain was blocked and the room safe wasn't fixed down. Reception staff were helpful and there was a decent breakfast selection.

Celine TSY

Absolutely terrible! The room is terrible. There is a used bandage in my room. The air conditioning doesn't work, leaving the room freezing cold at night. The heater also didn't function. And the reception's attitude was extremely poor. They ask for 20 dirhams for a bottle of water, which is absurd. Please, please, please don’t stay here.

G Rdz

The small details are what make places incredible. Riad Marraplace is a 4-minute walk from the main square which is convenient for most activities in Marrakech. Although it is intricate in small streets, we felt safe as we walked to get there. All the people who work there are extremely helpful and attentive. The rooms are in good condition, as are all the facilities. Thank you very much for making our stay a great experience.

Reuben Lumsden

This Hotel was simply amazing! The design, details and decor of the Riad were picturesque and the best in the local area. The stay are amazing and really helpful and there has been a lot of focus on the details, even the fragranced used. Breakfast is okay, maybe some more protein is to be expected by European guests but for the price point you can't complain. The Terrance is nice and everything just does what it needs to so you have a pleasant stay. I would stay again and recommend it to anyone. It's in a really good location and although some of the streets leading up to it look a little worse for wear once you get into the Hotel you realise it's just an unfortunate coincidence. The hotel itself is great. It would have been nice to have a window in the room but I think with Morocco you always have to adjust your expectations with your surroundings. We had doors/windows that let in light from the central naturally lit area of the building. The staff are great, we had to check in at 2am due to a delay but they were okay with that and will even print your boarding pass which you'll need going home through the main airport.

NS AR

Hotel Riad Marraplace was a wonderful place to stay. The entire hotel is very clean and comfortable, and the traditional handcrafted wood decor is beautiful. The location is also very convenient - only a couple of minutes walk from Djemaa al Fna Square, taxi ranks, and minibus pickup spots, but still very quiet. Everyone who works at Riad Marraplace is warm and welcoming, and we enjoyed chatting to them. They were also kind enough to accommodate our requests, such as arranging excursions, and for breakfast to be ready earlier, so that we could eat before we had to leave on day trips. The breakfasts were delicious every morning, and eating on the rooftop terrace was the perfect start to each day. We are already looking forward to visiting again, and will be recommending this hotel to all our family and friends!

Andrej Savin

An exceptionally nice and well-managed hotel in the center of Marrakech. The location is ideal - just a couple of minutes walk from Jemma el-Fnaa yet rather quiet. Breakfast was served on the rooftop terrace which guests can use throughout the day, including for tea later in the day. You can still hear the city buzz from there. They will organise airport transfer for you which is hassle free and added to your hotel bill. If they offer, take it, this removes the problem of negotiating a taxi price at the airport and solves the problem of finding the hotel the first time you visit. There are 10 rooms, 4 on the ground floor, 4 on the first, 2 on the second. You can pay with credit card. WiFi was functional and speeds were good. There are ATMs in the banks on the main street near the hotel. The staff were pleasant, polite and efficient. Both English and French are spoken.

Simon Clark

In short, a bit of a gem. In the heart of the Medina it’s central for all popular locations especially the Souks and Bahia Palace. Top tip. If the hotel offers you a paid transfer from the airport, take it. It’s inexpensive and saves you navigating the lanes to the hotel.

Dana Coutu

I have had an amazing experience here at Riad Armelle! As a solo female traveller I didn't know what to expect here. It was within the medina but very close to drop off/transit and very walkable to anywhere within the medina. The staff was all very friendly, accommodating and helpful with any questions I asked about the area. Most staff speak good English which was helpful for me and even the one that couldn't speak English tried very hard to help in every way. I was so comfortable here and wish I didn't have to leave! The food was wonderful and the rooms are lovely. The view from the roof terrace is nice and the common areas of this riad are breathtaking. I would definitely come back again! Perfect accommodation for me.

Nandini Rajaram Siva

Great place to stay in terms of location + views inside. We stayed here for 3 days, and it does not have hot water or water pressure at all, especially if you are not on the ground floor. Moreover, after asking management to comment on it while there, they said the pressure/heat was “normal”. Just something to keep in mind, that you will have a great stay from other aspects but you will be forced to take cold showers. For us, we just went to a Hammam during our stay instead to actually get a normal shower.

Aylin

Very nice staff, clean room, Siham (Sisi) is very friendly and helpful. Great location to explore the city, good choice at breakfast buffet.

Zakaria Chemzari

It's not my first time at the Riad but it's always a pleasure to enjoy my time in Marrakech in such beautiful place.

Tetyana Ryabokon

Absolutely magical experience in Riyad Armelle. Beautiful rooms and amenities, professional and very attentive staff, delicious breakfast. It is located on the outskirts of Medina, away from noice and madness and yet close enough to dive right in once you are ready to go and explore. If you are a light sleeper and like to sleep in, you may want to ask not to be accommodated as it gets a bit loud as of 8am when breakfast starts (if you are in one of the rooms on the first floor with doors and windows facing the inner yard). Two carefour stores are brief 15-20 minutes walk away. Rooftop is perfect for long conversations into the night with some vine and amazing maroccan dessert. Delightful stay indeed.

Sagitha

The most authentic hospitality. A tranquil spot in the Medina. Hamza is the kindest host and along with their attentive staff, we felt so looked after. Like others, we booked this Riad based on its excellent reviews and our expectations were exceeded. The room had beautiful tiling in the bathroom and a supremely comfortable bed. The breakfast is a perfect way to begin your day before heading out to explore. Our hosts arranged airport transfer and were happy to engage in conversation. We loved staying here. Excellent location. Clean. We hope to stay again. It was a highlight of our trip to Marrakech.

Ingrida Budginaite

A beautiful Riad in a good location.The staff were welcoming and very friendly.Lovely place to stay.Hassan was very helpful even before arriving,he communicated well about all enquiries.Thank you for helping us with our activities.I really highly recommend it.

Konstantinos Kotoulas

Perfect location only a five minute walk from the Shouks and the main square. I cannot recommend this place enough. You get treated like family in all aspects. Hotel is beautiful and affordable and also offers delicious food if you choose to eat in. The hosts help with everything from recommendations for day trips, to directions and even on local food selection and stores to shop at. Made my stay unforgettable

AUTOALARMS UK R&D ELECTRICS

I stayed at this Riad for one week and truly it was an awesome experience. I can't emphasise enough for the quality of service we got from Hassan and his team. Very polite helpful resourceful and always willing to go the extra mile. 5stars all round. Thank you Hassan Mustafa Ishmael Hamza Hooryah and the rest.🙏🙏🙏

Aimee Cunliffe

Would give more that 5 stars if possible. Absolutely loved our stay here and will definitely stay here again if we visit Marrakech. Made to feel like we were staying with friends not just customers. Mustapha was super helpful telling us about Marrakech and giving us a map and information and all the staff were incredibly friendly and helpful. Room was great, breakfast and the meal we ordered both brilliant. Only regret was that we didn't have longer in Marrakech so we didn't spend as much time at the Riad as we could. 100% recommend.

Карина Атанасова

The rooms were very clean, I am very thankful for the service! We were taken care of daily, and the ladies were really kind and always smiling! The location is not the best, but reception is always willing to call you a cab to the center. Food was OK, but not very good. Every evening it was the same. NO CHANGES. Most of the desserts were perfect.

Karla Amanaki

Dark dark dark corridors for rooms - no one advises you to turn on the buttons on the side. Room service no answer for 1 of the nights and reception weren't helpful - instead they seemed to be annoyed at me for calling them to assist. Another time trying room service while working they called me to come to the pool bar area to choose what meat I wanted to have.. to only tell me then the room service menu in the room is NOT being used. Defeats the purpose of room service lol. Pool was great, very refreshing. Gym trainer was awesome, I actually wish I remembered to go back to the gym to give him a tip

Dr.Engr.Rashid Iqbal

It's a nice and calm area with beautiful view of the hotel, I like it and having swimming pool as well, Management is warm welcoming and cook Mustapha is very active and warmly grating guy

Thierry S.

Too far out of centre, taxi reap off 100 dh to go anywhere. Rooms are big but needs refurbishment, same for bathroom. Restaurant is more Like a cafeteria if there is not enough people for the buffet

Zed Be

If it were possible, I would rate them -100. This hotel is by far one of the worst I have ever stayed in, and I have no intention of returning. The check-in process is incredibly lengthy, taking hours and hours. They give you numbers and ask you to wait until they call you, which can take up to two hours. The staff is incredibly disrespectful, rude, and inefficient. Combining the 14 o'clock check-in time with the additional two-hour wait and the overall poor quality of service makes for an unpleasant experience. I do not recommend this hotel.

Jade Fox

Came here for a couples hammam and massages experience. It was so incredibly relaxing. The place is gorgeous and clean and the staff are professional and lovely. Was so nice to get to experience the hammam in this private way. We came early in the day which was good because it can get really hot apparently in the hammam and we both have health issues with heat. So if you struggle with that definitely go for the morning before the midday heat kicks in! The rooftop area is amazing we chilled there for hours after and had a really nice breakfast. Mint tea was the best we've had in Marrakech!

Karen Reeves

We had a great couples hamman and massage at the hotel as non guests. Can thoroughly recommend this to anyone looking to get a hamman and massage as I spent ages going through reviews and looking on social media. This place is great. There is also a roof terrace which is an amazing area to sit and wait for your massage with a cup of Moroccan tea x

Selina Misk

My husband and I came here for the couples hammam and 60min massage. Communication was clear and very responsive. We were warmly received by the owner/manager, with a clear explanation of what we were to expect. We’ve both had hammam experiences before however we found the quality and attention of detail to be lacking here. There was one lady responsible for scrubbing the both of us and it was very sped up and not as thorough as we were accustomed to. Therefore we felt that the 45min hammam experience split between two people did not provide as good value compared to paying for two individual hammams at other places. The massage was good when it got going, however for the first 10 minutes the massage therapists were clearly on their phones and just caressing the same foot with one hand mindlessly. Overall whilst we felt the it was not quite as good bang for buck value compared to others, the hospitality was warm, the riad is gorgeous, and one of the few around to allow couples in the same hammam room.

Michael Storey

Myself and my wife booked a couples hammam and massage package at Riad Ksar and we really enjoyed our time there! The riad itself is really nice, very peaceful and tastefully appointed. All the staff were very friendly and the treatments were so relaxing. We felt like new people when we left. Tea on the roof was a nice touch at the end. The owner was very helpful and gave us some good tips. The riad can be tricky to find but if you follow the directions they send you, you should have no problem and it’s well worth it when you arrive! Thanks again Riad Ksar!

ali ryan

Stayed in a different location in Marrakesh but came to Riad Al Ksar for a Hammam experience. After seeing the space and meeting the staff I will definitely consider accommodation for my return to Marrakesh. The space is stunning, the staff were so beautiful. The Hammam & spa facilities were lovely & the ladies who facilitated both the Hammam and massage were so attentive and made me feel amazing. We were also given complimentary Tea and access to the roof terrace to unwind after our Hammam! The host was a really warm and friendly man too. The location is great too, with lots of restaurants & shops nearby for a wander around. Wonderful experience over all and will definitely be back!

carine

This hotel does not deserve 5 stars!! How do you dare comparing this hotel to the other 5 stars in Marrakech? This is a 3 stars. Located in an unpleasant area you can hear the planes from your room. The beds are uncomfortable. The mattress are not good. The pillows are hard. The bed sheets are dirty. A dirty velvet thrown on the bed. The room or restaurant decoration is very basic. See pictures for yourself. Not looking like a 5 stars!!! The food is the worst. Breakfast was included but we went only once as it was so bad. The staff was not friendly at the restaurant. Otherwise at the door the staff was very friendly. We ordered once in room dinning. It was awful. We had one bite. the club sandwich was made with low quality pieces of chicken and panini with oily fries. The outside pool area is really beautiful especially at night. We had a really pool view from the room. Only positive point. The inside pool is dirty. costing 15€ per hour per person. We did not go. You can look at the picture to know why. the hotel is old. The bathrooms too. All amenities are given. If you are looking for a 3 stars hotel this hotel is ok. But really Not acceptable as a 5 stars. We really regret staying there.

Alison Coates

A huge thank you to the staff at Palm Plaza , who made our stay so fantastic, the lovely lady who did our room so well every day , the lady behind the bar, the door staff who gave us directions and told our taxi drivers exactly where to go, the reception staff who organised a doctors visit without hiccup , the dinning room staff and lastly the the chefs and cooks that supplied the amazing food . The hotel , grounds and pool are even better than the photos suggest. Thank you for a wonderful holiday.

Najlae Benmbarek

I stayed at Palm Plaza recently and I recommend it. The rooms are spacious and clean. The amenities are good quality. The staff is extremely courteous and nice. The pool is big. The food was probably my favorite. Very close to homemade food, diversified and tasty. Even the live band in the evenings was very cool.

Tolga “guidetolga” Günaydın

Central location for city centrum and advantage about quiety. Large rooms with balcony. In room standarts; tv phone minibar desk chairs and full bathroom. Restaurant have large concept open buffet breakfast and dinner. Have meeting rooms, sport center, pool, garden, very nice seats in lobby area. Big parking area and 24 hrs security & concierge. Down of hotel have a club - bar open till 03.00

Cindea Gigi

Very good food, nice garden and pool. Clean and nice decorated. The only not so good thing it is the soundproove. You can leasen very easy what the neighbors disscus. On the night there are loudy tourists who disturb and nobody from reception or security make something.

William Pearson

Stayed all inclusive at the hotel. When we arrived turns out it’s not including some drinks but that wasn’t advertised before we arrived. Staff are excellent, very friendly and helpful. Nice hotel but it’s used as a conference hotel which means the atmosphere around the hotel during the day is very quiet, we were the only ones at the pool. The location is about 20 minutes from Medina (old city) where restaurants, Souk, history, bars, atmosphere and real Marrakesh are found. The food is Bufet style. My wife had food poisoning for two of the three days. The food is left to keep warm for too long. I had food poisoning the day of my departure. Two of our friends had it the day they left too. Overall, whilst the staff are very good and it would have been great for a very quiet break if we hadn’t been so unwell. I wouldn’t return to this hotel and if you want to see real Marrakech I would not recommend it.

Natasha Ljunggren

Our first impression of the resort was that the place is well kept, the gardens are perfectly manicured, the rooms were clean, WiFi available overall throughout the resort and the transport to and from town was excellent. Small details like the hot water was too hot in the shower and the Zen pool was too cold need some attention. Breakfast had a huge selection and we all found what we liked. There were three restaurants for dinner and we did enjoy the Moroccan cuisine on one of the evenings. The pool snack bar offered club sandwiches and drinks too which was perfect for peckish times. We also booked a massage at the spa. Overall, the hotel was amazing, just what we needed.

Ioanna Venieri

The hotel is nice ,located in the desert 🏝️ and approximately 20' away from the city centre.the rooms are scattered in the garden..nice Smooth colours but nothing special in decoration. Beautiful garden and landscape.

hassan alshaikh

“Barceló Palmeraie, Marrakech, is a gem! Impeccable service, captivating ambiance, and lush landscapes create an unforgettable experience. From luxurious rooms to exceptional dining, every detail is perfection. A tranquil haven amidst the vibrant city. Highly recommend for a truly indulgent stay!”

Joshua Russell

We stayed here as part of a larger tour of Morocco with Marrakech being the first city we stopped in. The hotel is located a bit more on the outskirts of Marrakech so it does take about 30-40 min drive to get to the heart of the old city. The hotel is very nice with a great lobby that has interesting artwork and smells wonderful. The hotel is spread out in smaller guest rooms throughout the property which takes about 5 min or so to walk from the lobby. They have wonderful porters who will help drive you and your luggage to the room. Our room had a King Size bed with a small table and two seats. The room included a mini refrigerator and safe along with multiple bottles of free water throughout our stay. We were in the ground floor and had a small concrete patio with two chairs and a table which were perfect to sit and enjoy the great landscaping and listen to the birds. The room itself is not large so with two suitcases and smaller bags it can feel a bit cramped but we made it work. We enjoyed the international breakfast each day that had a wide variety of meats, cheeses, fruit, egg station, breads, yogurt and much more. We did not have time to enjoy the pool but both looked very clean and clear. We did get to enjoy an evening massage which I would recommend while you are there. The room overlooks the water and is very pretty at night with the lights of the hotel. The service staff is very helpful and friendly, always willing to help. Overall I would recommend the hotel if you are looking for quiet, resort feel just outside of Marrakech.

Valentina Tessaro

An exceptional experience. We felt great right from the start, and we were welcomed as if it were our own home. The rooms are in typical Moroccan style, which makes the stay even more charming. The staff is very kind and always available, the breakfast is delicious and plentiful. The Riad is located in a very quiet area and is just minutes away from the Souk. I can only recommend this spectacular place.

Ali wallis

Fantastic service from the guys. They did absolutely everything to make our stay very pleasant. Quiet location. Beautiful courtyard and nice breakfast. We would definitely come back. Thanks for everything and happy Eid al-Fitr

Jasperi V

1km give it take from all the shouks etc. The staff were really polite and gave good recommendations. 1 star from rooms, because the AC didn't produce any warm air (it gets a bit chilly during the nights in winter). Overall nice stay!

Nadia Moynul

I along with my sister and her kidz we stayed in the Riad for 3 nights and our experience was very good. The service we got from the all of staffs were appreciating. I would like to mention brother Khalid and Habib names. But to be honest brother Khalid service was exceptional. From him we know about many unknown history and culture about Morocco which is truly amazing. Their breakfast was just delicious. Instead of serving a bunch of tasteless foods they served basic English and Moroccan breakfast. Though there were still quite a lot options. Overall we had a great experience staying in this Riad

Josefina Rodriguez Macera

We were 4 people travelling to Marrakech, 2 of us forgot a shirt, coat, and apple charger in one room and the other 2 forgot an adapter and some marroqui deserts on the other room. We left to another riad (already planned) and returned after 1 day to pick up the things we forgot and nothing was there, they said they found nothing.. clearly things were stolen. We don’t recommend it.

Alan Tidy

Good value family resort. Staff were friendly and helpful (more if you were French than English). Good choice of food for an all inclusive. Definitely not Michelin Stars but good most meals. Pools were good but only one heated so a chilly start before you warmed up. No problem with sunbeds around the pool as long as you were there before 11. Several people put towels down and then don't show up which is a shame. Rooms basic but comfortable. This is a good value hotel and I would say better than equivalent ones we have stayed in in Spain. Make sure you check the dates for the water park as we were disappointed it was closed when we were there in February.

Margaret Edwards

Lovely hotel and the food was great. Everything was based on the French so we felt a bit out of it. The rooms were OK but not very clean. The reception staff were not very helpful and a little bit standoffish

Emily Ward

Really lovely hotel with friendly staff. The hotel mostly speak French as their language but I travelled as a group of 4 females that couldn't speak a word of french and although sometimes it was a little tricky to get our message across, we managed! Even when the staff couldn't understand us they still really tried and were always super friendly and approachable. All of the entertainment was in french which was a little annoying but we also found it highly amusing watching and not knowing what was going on 😂 The hotel has lots of lovely things to do and they also have an excursion office which made it really easy to book things to do. I would 100% return again if I had the chance! Thank you for an incredible holiday 🙂

Dillan D

When we arrived the receptionist was very friendly and so were the others we spoke to through duration of the holiday. The first room we were given wasn't great, it was outdated, not clean and was was very dark. We didn't feel safe in the room either because it had a connecting door to another room which couldn't be locked. After explaining this to the receptionist he happily moved us to another room and he was very helpful. Food is bland and the same everyday. No salt and pepper to be found. The best part is breakfast with fresh omelette and morrocon flat bread. I recommend eating in Marrakech for lunch and dinner. The shuttle into Marrakech costs 40 MAD per person round trip. Which is far less than a taxi. The rest of the hotel is immaculate and the poolside is clean and the entertainment staff are all brilliant. French is the primary language at this resort so please take this into consideration. The staff will still try to communicate with you positively. Overall for what we paid it was a positive stay and the friends we made definitely made the trip a great experience.

Asiya Ali

Although online it says it’s in a good location it’s NOT! There are no close by shops except for inside the resort which charges extortionate rates for everything. Staff and managers make things difficult and don’t solve things! Food (buffet style) all inclusive tastes like school dinners and to be honest school dinners probably taste better! Rooms are dim and freezing cold in the evening. Had to request extra blankets as the room temp doesn’t get hotter than 15degrees. Staff seem generally moody unless you are a native or French speaking. Ensure you watch your valuables as we spoke to other hotel room guests and got told their wedding bands were stolen from their room after a “clean”. Lighting is poor, hotel rooms are poor and food is poor! Won’t EVER come back here! And most definitely won’t recommend!!!

Adi Vasilache

You pay top £££ for this is a 3 star hotel at the most, not 5 by any chance. Bugs in our room, 30 years old furniture, superior room with garden view at first floor is a concrete terrace with view at the back, no view at all. A can of beer 0.33l it s 6 euros, non alcoholic cocktail 8 euros. Breakfast was nice though. Don t bother eating dinner here, huge prices for an average meal. And to be mentioned that there is a lot of noise from people walking on the hall during the night, shouting, screaming and banging doors. And to make it very nice, you pay tourist tax at the check out because you came to this country, payed for food, taxi, accomodation, souvenirs but still need to pay a tax which i ll never understand.

kelly gura

Lovely hotel, the staff were friendly and always at hand. Big thank you to the sports team around the pool entertaining guests with sports activities. All in all, great location for restaurants and bars. Definitely recommend! 5 stars all the way.

Chandru Magadeeth

- [] Hotel | The hotel's location is excellent because it's close to a lot of historical sites that you can explore on foot.The hotel is tidy, lovely, and well-maintained. The rooms are spacious, well-kept, and equipped with amenities. ..

Marta Ayach

Lovely hotel in a great location the Italian restaurant on the premises serves delicious dishes and the waitress there are so sweet all the staff at the hotel was amazing and helpful, apart from few guys who clean tables at the breakfast bar, they very rude and arrogant no manners!!

Bo Nus

It is a very good location to walk to the town centre. The room was clean with a great view swim pool, but the late night, our room 4122, still here a horse ride noise and it woke me up and the air condition was not working for the cold air only heat air come out. Be careful! Breakfast is great, and a lot of choice! There is a heater pool in this hotel. 👍👍

Nicky MacDonald

Lovely Riad in the centre of the Medina but away from the noise. Rooms were quirky but had what you needed, as not spending time there. Some rooms were near the restaurant which I expect could have been noisy, ours was in a terrace with just our room on the ground floor which was lovely. We had breakfast every morning choice was great. The Riad is central to the Medina, main squares etc and we found it easy to get around with google maps when needed. Staff were helpful with maps, changing currency and advice about trips. We booked transport through the Riad which was great so door to door support. Due to the narrow streets cars can only get so far so worth booking to ensure you find the Riad and not expensive. There is a roof top terrace with lots of space where we were able to see around and watch the sunset. We had a great stay and would recommend it to others.

Ivona Stoykova

We recently had the pleasure of staying at this exquisite hotel, and it truly exceeded all expectations. From the moment we arrived, we were enveloped in a charming and romantic atmosphere, especially during dinner time when the ambiance was simply magical. The Moroccan cuisine served was nothing short of delicious, tantalizing our taste buds with each bite. The rooms were impeccably clean and boasted breathtaking views, creating a serene and tranquil environment. We were particularly enamored by the private garden, where we could unwind and soak in the beauty of our surroundings in utter privacy. However, what truly set this hotel apart was its exceptional staff, notably Mohammad, who went above and beyond to ensure our every need was met, especially during our memorable dinners. His attentiveness and warmth made our experience truly unforgettable. In conclusion, if you're seeking a perfect blend of romance, culinary delight, impeccable cleanliness, and outstanding service, look no further than this remarkable hotel. We can't wait to return and create more cherished memories.

Marwa Maki

Had one of the best experiences at Riad Karmela which only made us love Marrakech even more! Every single person we came across was absolutely wonderful, respectful and helpful. They were so kind to provide anything we requested during our stay. Upon arriving, the area looked really sketchy but the place is beautiful on the inside and the location is right in the heart of the Old city with so much shopping/attractions around. I absolutely recommend that you reserve the car from and to the airport/train station since taking a regular cab will not drop you off close. Breakfast is included and has a good mix plus if you request something, they'll make for you. I cannot recommend this place enough. Thank you so much to all the wonderful people we came across and had the pleasure of interacting with!

Rachael Howell

Service was great, the staff were all very helpful. Got a lovely meal even though we arrived after 21:00, and listened to the last bit of a band playing. Location was great to get to everything. Difficult to find but they've got connections to the taxi services so will send someone out to meet you and show you the way. Stayed in the Princess side and the room was clean and spacious. Lots of tours and experiences offered including an in house Hammam.

Sharon Uren

This Riad is totally amazing. We were made to feel welcome from the moment we arrived. Mohammad and Amine were so attentive and such fun to chat with. The hotel arranged airport transfers ( group of 7) and excursions to Essaouira and Casablanca for sightseeing. The Riad is in a great location with lots of small shops and bakeries close by and a short walk to the main square. A nice quiet place to sit in the common areas and the rooftop with a glass of wine and a snack tops of a fabulous stay.Food served is also very good. Would definitely stay here again. 🇨🇦

Jennie Marsh

Fantastic hotel!! The suite we had was huge and immaculate, with all the facilities we needed. The staff were incredibly attentive and so helpful at all times. The excursions were insane I would highly recommend the trip you can book via the hotel to the desert sunset it doesn't disappoint! Being so close to the airport is great too! The whole area was clean and tidy and very well looked after. Can't wait to return!

Andy Pickering

A very good hotel, with friendly staff and consistently good food. The check-in experience could be improved- but this did not reflect the overall experience. We spent a very happy 10 days here.

Filipe Gonzaga

Let's start with the pros: staff. Reception staff and restaurant staff is super nice, they are really looking forward to help. Bed is comfortable, room is clean. There's a free shuttle to the center. Cons: limited selection of food, and it's hit or miss, you have some really good and some really not good, also, it doesn't vary much in terms of seasoning and items, be prepared to eat the same thing the whole time you are there. Sunbeds could be better clean.

Chantelle Giwa

Words Cannot even describe how beautiful this place was. I came with my mum and two brothers to celebrate both mine and my brother’s birthday. We had an absolute blast here, staff were very accommodating and willing to help. The cleanliness of the place is out of this world and also the security you always feel secure. The hotel provided a free bus into town and honestly I will be back with my full family for an even longer time. There were many shows at night which made the evenings fun and activities in the morning as well as unlimited beatiful food and drinks ugh, the best holiday I have ever experienced ever

Sajada Bi

We went here in July for 7 days we absolutely loved it the hotel was beautiful the pool was nice cleanliness was spot on every day. Food was delicious loads of variety. The drinks bar was available all day. Pool entertainment all day. Great for families. would come here again and recommend to friends and family.

sandrine Locatelli

Spent 5 nights. The room was large and comfortable. The staff was very helpful. Location is really practical as very close to the medina. Beautiful breakfast. Great pool area. However, the SPA was really disappointing. The receptionist was not welcoming at all. They ask you to pay before starting the treatment. If you want to use the sauna and jacuzzi, you have to pay extra. Never heard of such a thing. At the end of the treatment (which we have yet to get over as it was really unpleasant) we were told (not ask- told) to leave as it was the « breakfast time » (Ramadan). You shouldn’t book guests late in the day if you are not prepared to let them enjoy the facilities and relax. On another point, I found that being ask every time we wanted to charge something to the room if we had left a deposit with a card was a bit rude. My friend got sick and we were allowed a late check out at 13.30 which was really helpful.

Neyha sarfraz

We had the best hotel experience in a while here. The hospitality, the rooms, the hotel as a whole is extremely luxurious. We booked our stay in off season and it turned out to be very reasonably priced with the breakfast included (the breakfast being the absolute best we’ve had in ages - with choices of all types available). The staff were so hospitable and friendly. The outdoor pool and jacuzzi were my top pick.

brijesh luthra

Great rooms, awesome pool and food. The location is away from the hustle bustle of Medina, but still walkable. Amazing breakfast spread. Excellent service by the restaurant staff and the housekeeping. Considering the amenities, very good value for money. Some of The rooms can do a bit of sourcing up, but otherwise definitely recommended.

Polly Al

Spent 4 nights here and had an initial issue with the room which was sorted, and given a bigger room for three adults rather than a double with a third bed squeezed in. Hotel was clean flowers in the lobby were beautiful. One issue with the taxi firm we would ask for a taxi at the hotel and always got the same guy Abdullah who cut our journeys to conveniently stop off at shops that we didn’t want ( he was obviously getting commission on any purchases ) I didn’t like that. So refused to go into the second herbal shop.

Kevin Tilley

Great hotel, but near the airport so aircraft noise is apparent. Family friendly, so screaming children can be a problem. We did have a problem one day where towels, water, coffee pods and toilet paper were not replenished. It took three requests before this was rectified. The in-house restaurant food was good but the breakfast service was hit and miss. The room was very good with comfortable beds.

Leanne Fildes

We’ve had a wonderful stay at this hotel. We did 9 nights which gave us a perfect amount of time to rest and enjoy some of the sites Marrakesh has to offer. There was a good variety of food, which many options. The staff are welcoming, helpful and friendly. The day time activities and evening entertainment are enjoyable, with the staff including as many people as possible in the events, with live music every evening in the bar area. A few family members enjoyed the spa facilities too. A few days, we were able to rest while our 8yo enjoyed kids club, where he got to play games, do craft activities and different sports like archery. All in all, we’ve had a great stay at this lovely hotel and will be recommending it to family and friends

Jenny Cannon

Such a lovely holiday … weather was amazing in April .. the hotel is lovely and welcoming. There is a really nice calm holiday ambience about this place. The entertainment team are super friendly , warm and inclusive of everyone. Sam the entertainment host is very talented and made us laugh everyday!! Would highly recommend , one of the nicest holidays we have had.

Louise Ayling

A sprawling hotel spread out over many levels. Would be tricky for people with limited mobility or children in buggy’s. The predominantly male staff work hard to keep the areas clean and they are well maintained. There is one large pool with sun beds lined up 2 to 3 deep on each side most offering shade under umbrellas. The food in the restaurant was varied and good although the dining room has a ‘canteen’ feel and lacks any table linen, some level of table service would also have been appreciated but food and drink is self serve. My room was spacious and clean and perfect for me. I enjoyed several treatments in the spa which were reasonably priced. The hotel offers numerous excursions to the local attractions. I would not advise leaving the hotel on foot, there are no pavements and nothing to see as it is out in the desert, the hotel does offer a free shuttle service into the town though. There is a varied entertainment program, gym and tennis courts and a kids area with a kids pool.

Tomas Crivelli

Very Nice hotel! Great rooms very clean. The pool area also very good. Lot's of activities, very friendly staff. The food was great too and it is not always the same which is perfect. Nice animations during the evenings. Casino, music, and typical dances. Definitely would.come back if again at Marrakech.

Valeria Citcauan

Absolutely!"I cannot speak highly enough about my experience with this establishment. From the moment I walked in, I was greeted with warmth and professionalism by the amazing staff. Their attention to detail and dedication to ensuring a flawless experience truly set them apart. Every interaction was filled with genuine kindness and expertise, making me feel valued and appreciated as a customer. The atmosphere was welcoming and inviting, adding to the overall ambiance of excellence. I left feeling rejuvenated and grateful for such a wonderful experience. I wholeheartedly recommend this place to anyone seeking top-notch service and an unforgettable experience

Jon_ C

We spent 2 nights at Riad Nashira right before the end of the year. Overall...great service, nice facilities. The staff provided outstanding service from our arrival to departure. I'm not sure if I'd consider the riad a 5-star facility, but the courtyards and rooftop lounge are nicely decorated and well equipped. Our room was nice...comfortable bed, good water pressure for shower, etc. The only issue we had was the noise...stone walls and no soundproofing made it hard to sleep. The riad's located within a few minutes walk to the souks and easy walking distance to the major sites within the Medina.

Vanessa de Domingo

We stayed at this Riad for four nights in March. We were concerned at first due to the walk through the alleys to get to the Riad. However the Riad is like an oasis. It is beautiful and has a wonderful, warm staff. We truly enjoyed our stay.

Muhammed Khan

This property is at max a 3.5 star property. The breakfast is quite hopeless as they only keep 1 main dish. Furthermore, the wait keeping staff dont offer customer any special items like omellete or fried eggs. If you end up going late for breakfast you are at the mercy of what is leftover. The rooms are clean. However, the cleaning staff likes throwing half used water bottles so you have to buy their own water bottles. Transportation is also an issue. Its so central in the medina such that calling a cab is such an huge ordeal. The area is also extremely unsafe at nights as there are hustlers who will give you misdirections so they can help you out and then ask for tips. Will try to avoid going to stay at this hotel in the future.

KENEH QUINONEZ

Unforgettable Experience in Marrakech Our stay at the Riad Nashira & Spa, Marrakech was simply exceptional. From the moment we arrived, we were impressed by the level of service and attention to detail that this hotel offers. The hotel staff was extremely friendly and welcoming, we want to highlight the attention of Khaled and Jalal, always ready to help at all times. From the front desk staff to the waiters and housekeeping team, everyone went the extra mile to make our stay comfortable and enjoyable.

Timijanel Boyd Odom, J.D.

This place is absolutely beautiful. It is quaint, intimate, romantic and sexy. The historic building is everything expected. The staff are exceptional! Friendly, thoughtful and caring. You feel like your a guest in your families home. I cannot find all of the adjectives and emotions experienced. For me the absolute awesome part is staying within the actual neighborhood amongst the residence. They were all welcoming during our walks through the community to the main square.

Claire Payne

Overall very disappointing. Our experience led us feel this was definitely not a 5 star hotel. Pros: Hotel grounds are lovely and peaceful, rooms are a good size (although a little tired), and everything lovely and clean. Cons: On two days we wanted to sit by the pool. First day there was not a single sun lounger free, not one, so had to hang around the pool and wait for someone to leave. Ended up with two loungers between four of us after an hour, so two of us had to go back to the room. No pool towels at the pool - none! Similar experience second day, only managed to get three loungers, so my two teenage sons had to share a lounger. Made it feel like a cheap 3 star hotel. Very long waits at the pool bar and restaurant. They had run out of some real basics - coke, ketchup etc.

Neal Armstrong

Beautiful hotel. Higher spec and luxury than we expected. And good value. The staff are super friendly but there are challenges over the organisation. We waited repeatedly for service at the pool / bar for over an hour at a time. Breakfast is a scrum down. 5 out of 7 coffee machines were never working, not enough plates or bowls - or seats! As a result we are outside of the hotel. We did go during Ramadan so hotel was very busy. Oh and the peacocks were pretty but very noisy living outside our room from 5am!

Antonia Ferguson

Wonderful hotel, the staff are very attentive. Specifically Najia, was excellent, gave a fantastic massage. Will be visiting again in the future! The hotel as well is beautiful. My family really enjoyed the stay. The facilities are great, definitely something for everyone

A T

As mentioned by previous reviewers, this hotel claims to be 5-star, but it should be more like 3 or 4. While the rooms may seem decent at first glance, upon closer inspection, issues like chips and dodgy paint jobs become apparent. I'd advise against booking Deluxe rooms, as they're situated in a building further away and are below standard. For example, the lift is particularly unreliable, marked with scratches and making rattling noises, and closing abruptly on people. They did provide us with another room after we brought all the problems up, but it was too late! They should’ve just given us a decent room from the start. In terms of service, the staff were consistently slow and disorganised. Check-in was a hassle, with nearly an hour's wait - not an ideal start. It seems the hotel is understaffed overall. Furthermore, their spa services are overpriced. I suggest exploring spa options in the city, where prices are nearly half of what this hotel charges. Pool area was okay though. 3 to choose from.

Kate Steward

Our rooms were nice but nothing special. The overall feel of the hotel was ok enough for a large hotel. The service from staff was great. The breakfast was a good selection. My biggest criticism would be the pool snack bar. Not enough staff and very slow service. This became a problem everyday when we wanted to eat lunch.

Emily Lunsford

Our stay at this beautiful hotel is hard to put into words. The staff is especially kind and helpful and goes over the top to ensure everything is perfect. We brought our kids, and by the end of the time, we felt like family. The staff is not bothered or flustered by children, which makes it easy to enjoy a vacation as a family. The food is delicious, and the evenings on the terrace are magical. Thank you, childcare workers, restaurant staff, and spa guest services for making our stay memorable. We will be back soon!

Vladimir Salin

We stayed at the Fairmont Royal Palm hotel in March with our family and had a mixed experience. On the plus side, the food was excellent, and the gardens and massive outdoor pool were truly impressive. However, the rooms and interiors, while impressive, showed signs of wear and tear. Additionally, the service was good but could have been better with more attention from the staff. Overall, it was an enjoyable stay, but some improvements could have made it exceptional.

Alex Hunter

We just played 18 holes today on the beautiful golf course and it was brilliant. We had 2 good caddies as well and that made it a fantastic experience.

Samy Sam

Visited Marrakech for the first time and stayed at the Fairmont. Not only this place is truly magical but the staff is the most serviceable and kindest we have ever encountered. The food and the amenities were to the highest standard which made us fall in love with the hotel and its people. Special thanks to El Khanssae Ghita and Zerrouk El Khanssae for making our stay one of a kind. Infinitely grateful

Uzaïr ABDUL NASIR

Our stay at Fairmont Marrakesh was nothing short of exceptional. From the moment we arrived, we were greeted with warmth and hospitality by Mhamed that truly set the tone for our entire stay. The service provided by the staff was outstanding; they were attentive, courteous, and went above and beyond to ensure our comfort and satisfaction throughout our visit. The attention to detail and the level of care exhibited by the team was remarkable. Whether it was the personalized recommendations, the seamless check-in process, or the impeccable room service, every aspect of our experience was handled with utmost professionalism and genuine care. The facilities and amenities were top-notch, and the dedication of the staff to make our stay memorable was evident at every turn. The beautiful surroundings and the luxurious accommodations added to the overall experience, making our time at Fairmont Marrakesh truly unforgettable. Kudos to the entire team for their commitment to providing exceptional service. We highly recommend Fairmont Marrakesh to anyone seeking a stay marked by superb service and a delightful atmosphere.

Bridget Simone

I would give this hotel 5 stars if everything worked properly in the rooms we had. This was the only downfall, each room had a slight problem and (NO WIFI) but nonetheless, very nice/ spacious rooms. I feel like the overall hotel was perfect. I liked being at a hotel that felt authentic, as if we were in a Marrakech palace. The pool are was beaut and they constantly had music playing. The food was good, couldn't' complain about it as there was a lot of options from breakfast through to dinner. The people that worked there were very nice and welcoming. However, some work is needed on the customer service of the receptionists. I would recommend this hotel as a cheap-ish holiday and to go when it is HOT. Otherwise, you end up wearing jumpers and ruins the purpose of going to a beach style hotel.

Daniela Milani

Very nice club, kind and very helpful staff, unforgettable holiday for me

eliane regnier

So I gave good marks because I went there 10 years ago it was luxurious clean really top notch the entertainers were very kind eating with us at our table in the evening there was entertainment and then in the basement it There was a dance hall, we stayed there until the end of the night, the best! the cuisine at the top a regal a top buffet both in the morning and in the evening to go to town we had a shuttle which left the hotel at 10 a.m. in the morning to go to Marrakech and returned around 4 p.m. but it was free and then paid excursions of course we went to the port of Isahouira to see the women's factory which makes argan oil finally we had a sublime stay but hey it was 10 years ago when I see the comments today 'today I tell myself that things have changed a lot in 10 years, we wanted to go back there and well I don't think it's a shame What was happening????

Leila Rtimy

The place is very far from the city, a lack of hygiene, the air conditioning no longer works, there is only one channel on the TV, personally I didn't like the room.. a room from the sixties... 🤮The shower was clogged with waste from outside, the shower head did not work. wifi no longer works.. · The buffet for breakfast I have never seen such a Breakfast the crowd no free tables the waiters instead of organizing people and helping them do nothing at all they just circle around. Even to have a drink you have to use the dispensers which don't work properly. 15 minutes to have an omlette and you have to wait if the Mr who prepares has no more ingredients, he is the one who goes to get them and your wait will increase to 30 minutes. Frankly, I have never seen such a horrible breakfast buffet during my stays in hotels with less stars

Doris Hodics

Last week we were at the Club Sango Marrakech, a very clean hotel with very good food. If you have a friendly personality and smile, you will always get a smile in return. The room was cleaned every day and fresh water and fresh linen every day. The animation team was excellent. Unique. The tour guide Kamel was a disaster but he had nothing to do with the hotel. I would happily book this hotel again.

John Dovecote

Not a 4 star hotel, however: it's cheap and cheerful. Nice swimming pool and gardens. The rooms could do with a bit of refurbishing. You got to pay 25 dirhams for the room safe, per day. Good wifi in rooms. Air conditioning doesn't work (April). Breakfast is included in the room price but it could be better. You get what you pay for.

Kaya H

Terrible hotel. Avoid at all cost. We booked it using Logitravel France. When we showed up to check in, they said we paid too low and they refused to give us a room. Never seen anything like this before. The lobby also seemed very rundown and unclean.

Kathy Martell

my friend and i stayed at The Tichka Hotel in September 2012 and we loved it. We read some bad reviews before going there but don't understand why. The hotel is beautiful, a little tired maybe but that just adds to it's charm and authenticity. The staff were always polite and helpful and the food dellicious. The pool was perfect, clean and just the right temperature. The singer outside whilst we dined had the most beautuful voice. Muhammed, the taxi driver outsude the hotel was wonderful, taking you antwhere you want to go, waiting for you if you want him to,, bringing you back again and nit ripping you off. We would definitely reccommend The Tichka.

Muhammad h Ahmed

Bag a nails worser than prison cell needs demoliting looks like covid has spread in there hotel as tiles and floors are ripped apart and no ac and no electric half the time avoid they are theifs.

Robert Corby

Friendly helpful staff. Good location. Hotel is in need of renovation and decoration as it is showing its age.

Amit Summan

I was here for a work conference for a few days. AC was not working for where the event was held on the first day in 35 C weather and on the final day of an event there were many technical issues. The food was the same day after day. Last day in the afternoon I left my backpack in the gym. I only realized shortly before my flight when packing, the gym had closed at that time. I emailed them, no reply. Called them, the guy literally hung up on me in the middle of the conversation. The hotel itself is far from the city centre. The pool and the gym are okay, only redeeming points. Definitely not five stars! I would give 2 star review if it wasn't for their response to my lost bag.

Robert Bell

Really impressive grand hall. Attended some meetings here in 2023 WTO annual meetings attached to the IMF and World Bank annual General Meetings. This place would be tremendous for a grand winter ball!!!

John Wang'ombe

The rooms were impeccably clean, and the staff provided exceptional assistance. I especially want to acknowledge the receptionist who was present on the day of my arrival, as her professionalism was remarkable.

Heather R

3 star at best. The place is in a horrible state of disrepair. There is hardly anyone here to service. No coffee in the room and hardly a person to be found to help. The bathroom showers are filled with calcium and other build up and the tub barely drains. It takes three times to flush the toilet. I’m completely perplexed on how this anyhow - anywhere equals an excellent hotel. Just trying to get ice to your room is an ordeal. The room views are nice and the grounds are okay but again need a lot of repair. The pool is freezing and the spa was practically empty. Also only one or two shops in the area were open and there were very few meal / restaurant options … IMO keep looking because right now it’s not here.

Salaheddine AMJAD

I stayed 9 nights in this hotel and it was great. Clean, warm, spacious, and very comfortable. The staff members were on hand, very friendly and helpful. The meals were very varied.

Nikz

We stayed there for 4 days and in 4 days they didn't change towels. Staff are friendly. Breakfast was limited. 1pancake and 1crepe each. Not much choice unless u ask for an omlet. We didn't use pool coz it was in February and the water was cold. Rooftop was cold in the morning to have breakfast. But it's lovely to sit there. WiFi was terrible. Cleanliness is not upto our standards as we travel around and stay in hotels a lot. When you reach they help with your luggage 🧳 but when we left they didn't. Also they charged extra 20 euro for city tax on top of the money you pay for stay. This you pay when you leave. Bit noisy at night as we had our room downstairs.

Amena El-kindy

I can't wait to come back to this Riad, I've recommended it to all my friends. I spent a little extra for a superior room and it was totally worth it, I felt like a Moroccan Queen! So tastefully decorated and well kept. The staff are so friendly and helped me plan my days out as I was travelling alone. Walking distance to all the main areas in Marrakech and I was able to book a taxi service to and from the airport through the hotel. Big shout out to the assistant manager Idriss, such a great dude. I also had a relaxing hamam and full body massage at the hotel which was amazing value for money! Thank you for a beautiful week, Amena

Álvaro Caravaca Jimeo

I did not stay at this riad but one of its workers, Idriss, was very kind to us, he opened the doors of the riad, offered me a welcome tea and helped me get in touch with my riad and have them come pick me up. Thank you so much!!

D NV

The Riad is located away from the crowds which is a great thing and only 13 min walk from the "place". They have a very nice rooftop. Our executive room lacked natural light with no view to outside and at times we found it very tiring with all the stairs you have to take (up and down) to reach it or even going out. The staff is excellent and we had a great service

Matt M

We stayed at Riad Moullaoud for 5 nights and in two different rooms, the Superior Triple Room and Superior Double rooom. Each room was stunningly decorated and very clean and tidy, there were a few cracks in places but this adds to the charm of this jewel in the old town of the medina. There are water features and lovely decor throughout the whole building. The rooftop terrace is lovely any time of day and night. We had a breakfast on top everyday. We didn't use the pools as we spent most of our time doing exploring during the day. There are many locations in the hotel to relax and some I was still discovering until the last day. I had a hammam in the riad and I would recommend it. We ate in the hotel (to be booked in advance) and the food was of a very high quality, very tasty. The staff are very friendly and accommodating and are willing to help with any question or problem we had. Any issues we're resolved very quickly and we we're kindly upgraded to a larger room than our initial booking because there was some minor work/maintenance going on outside the room. I would recommend booking the superior double room / triple room and above just because of the space you get in comparison with the standard. The location is great for an authentic stay in Marrakech. The Riad is a 10-15 minute walk through the souks to the main square Jemaa el-Fnaa (once you know the route). On your way to the main square you will pass attractions and a few nice restaurants, we ate in almost all of them during our time there and they are all very good. I recommend a private airport transfer to and from the riad as you'll never find it on your own at first. The road for taxi drop/excursion pick up is 1-2 minutes walk around the corner and as a first impression this area is an overwhelming experience -but do not panic- after a day getting familiar with locals, mopeds and horses and carts you will become more relaxed and enjoy the hustle and bustle. So overall we had a great experience of Marrakech staying here. It's in the heart of the medina, rooms are amazing, food is great and the staff really make the stay extra special.