Jason Peng
We stayed in a two beds junior suite with garden view. The room comes with a big jacuzzi tub!
There are many different varieties of food options to choose from- Mexican, Mediterranean, seafood, Asian, Buffet, and even 24 hours Room Service if you’re hungry at night!
There’s also many events throughout the day.
Check them out in your first day of arrival so you can plan out your schedule, or simply just relax on the benches next to the pool or the beach.
The location is also impeccable. It’s right on the action of Playa Del Carmen with gift shops, pharmacies, clubs, massage spa, etc.
Would definitely come back in the future.
Juan Juarez
Came here with wife and friends. It was an overall good experience, but there's some items that I wish would could be better.
We picked this place because it was an adult all inclusive resort. They shut down the couple of bars by 11pm and you can't even get beer delivered to the room. So after 11 if you want anything alcohol related you have to go out into the town or stock up beforehand. The rooms were awesome, no complaints there.
The beach there was a lot of seagrass and very rocky, we had to go to the edge to be able to get in the water. The pools were nice. The staff was friendly and there was no issues. It just seems some of their rules were a bit stringent, which kind of takes away from being on vacation experience.
Steven Laboy
So I want to give an honest, total review of this place based on my 5-night stay here. We just checked out this morning and I have plenty of good things, and several notes that could really use improvement. Of course, your experience might be completely different, but this was our experience. This would be long and thorough, but Google limits reviews to a character count so if you just want a short synopsis, the basic review would say: This is a stunningly beautiful resort with amazing pools, a fantastic beach, and very friendly staff but generally very underwhelming drinks and restaurant food quality.
Overall, we really enjoyed ourselves. Entertainment was fun, and as Hilton Diamond members, there’s a few extra perks that are great!
Rimoun Estifou
Been to the Cancun area many times and this was one of our best trips. The food was exceptional for an all inclusive. Service, layout and amenities were great. Loved the entertainment; opening band at 7:30 every night, followed by a show, then more music till 11. My only con was they stop serving drinks at 11 and the whole place pretty much shuts down. However we preferred the Playa Del Carmen nightlife at the heart of the hotel; live music, clubs, dancing, bars, shopping and general fun walking around.
B P
I recently had the pleasure of staying at the Hilton Playa Del Carmen, and I must say, it exceeded all my expectations. From the moment I arrived, I was greeted with warm smiles and excellent service.
The room was spacious, modern, and impeccably clean, with a stunning view of the ocean. The bed was incredibly comfortable, and I slept like a baby every night. The amenities in the room were top-notch, and I appreciated the thoughtful touches like the complimentary minibar and the luxurious bath products.
The hotel's facilities were equally impressive. The fitness center was well-equipped with modern machines and offered a variety of workout options. I also enjoyed the spa facilities, which were luxurious and relaxing. The pool area was beautiful, with plenty of loungers and umbrellas for relaxing in the sun. The beach was pristine, and I enjoyed taking long walks along the shore.
The hotel's restaurants served delicious food, and I especially enjoyed the breakfast buffet, which had a wide variety of options to choose from.
The staff at the Hilton Playa Del Carmen were exceptional. They were always friendly and attentive, and they went out of their way to make sure I had everything I needed for a comfortable stay.
Overall, I would highly recommend the Hilton Playa Del Carmen to anyone looking for a luxurious and relaxing getaway. The hotel's beautiful facilities, excellent service, and stunning location make it the perfect destination for a memorable vacation.