Sign up to our email and be the first to see exclusive discounts and offers!
SIGN UP
Sales Team
Monday-Thursday
Friday
Saturday
Sunday
Bank Holiday
09.00 to 21.00 hrs
09.00 to 20:30 hrs
09.00 to 17.30 hrs
10.00 to 18:00 hrs
10.00 to 18.00 hrs
Call:
Customer Service
Monday-Thursday
Friday
Saturday
Sunday
Bank Holiday
09.00 to 17.00 hrs
09.00 to 17.00 hrs
Closed
Closed
Closed
Call: 0330 124 0424

Feefo Reviews

We consistently provide customers with a great holiday; just take a look at these in-depth trusted reviews from our satisfied customers.

Just brilliant! First class service

Super easy to book all parts of the holiday (hotel, transfers, board and flights). Great prices!!! Received all paperwork promptly. Brilliant service from Holiday Gems, can't wait to go!!!

Yesterday
Heidi Q, BEDFORD


Fantastic price's

Was the best price. Better than any holiday company I checked. Even with some flights hotel dates you still bet them. Very easy to book

Yesterday
Mrs Wendy Dormer,


Booking with holiday gems was trouble free

So far fantastic, we haven’t arrived in benidorm yet, but all the bookings, hotel, flights, transfers they were very helpful and no problems booking thank you

Yesterday


Amazing customer service

Talked to such a lovely lady, Lily, who booked my first holiday for me. She was very knowledgeable and friendly as I was a bit nervous as it was my first holiday I have booked. 10 out of 10

Yesterday
Miss Jodie Watson,


Booking made easy

We are a family of 5 adults and 5 children so not an easy task to make a booking but Stephen arranged everything without any complications and we are very happy with the results. I would therefore use Holiday Gems again as they came across as being very professional.

3 days ago
Mrs Janet Taylor, Tadworth


Excellent service

Absolutely brilliant service always in all the years dealing with holiday gems every agent has gone out of their way to accommodate my planned holiday

3 days ago
Mrs Gladys Frost,


Everything went as it should, but I havent got to the airport yet, ask me in 8 weeks

3 days ago
Mr david mcpherson,


Excellent service. Staff efficient,quck and helpful.

Very efficient service. Easy and quick to book with. Staff cery helpful.

4 days ago
Ms lynda morley, Portugal


Thanks Stuart for wonderful customer service!

4 days ago


Impressed

Excellent corespondents. All sorted and booked in one phone call

4 days ago


Excellent all round

4 days ago
Mr Terence Lavelle,


Wouldn't ever go elsewhere

Best service throughout the years. Best customer aftercare. So far this my 6th holiday booked with holiday gems.

5 days ago
Mrs Marta Kosiba,


not bad

So far very good. Had issues at the hotel but It was not holiday gems fault. Good price may you' s' them again.

6 days ago
Mrs Linda Ilsley,


Professional, helpful, and nothing seemed too much trouble.

Both Charlie on Friday, and Stephen today helped an old fossil out very professionally. On Friday Charlie managed to sort out my problems, because I was reluctant to book another holiday having realised there was a problem with my first booking, so hands up to Charlie!!!. Today Stephen managed to help me secure a holiday for my other daughter, and with no problems, so hands up to stephen too!!! Thankyou so much both of you x

7 days ago
Mrs Janet Lord, Cambridgeshire


Great service

Very helpful great service and helped find me everything I needed thank you

7 days ago


Easy enough

7 days ago