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Sales Team
Monday-Thursday
Friday
Saturday
Sunday
Bank Holiday
09.00 to 21.00 hrs
09.00 to 20:30 hrs
Closed
Closed
10.00 to 18.00 hrs
Call:
Customer Service
Monday-Thursday
Friday
Saturday
Sunday
Bank Holiday
09.00 to 17.00 hrs
09.00 to 17.00 hrs
Closed
Closed
Closed
Call: 0330 124 0424

Feefo Reviews

We consistently provide customers with a great holiday; just take a look at these in-depth trusted reviews from our satisfied customers.

Still same

No still the same as bright as it goes

3 days ago
Mr NICHOLAS BAINBRIDGE,


good customer service from paul

yes if every thing goes alright with my holiday i will be back with you, but will wait and see.

21 days ago


Excellent service

Great service and friendly

40 days ago
Miss Nicola Busby,


Good service, polite staff, most helpful, overall brilliant.

Holiday Gems are one of the best on line holiday companies around I have used them on previous occasions and the service is always very professional.

40 days ago
Mr Shaun Sullivan,


Booking Again Already!

I've just signed up for another holiday through Holiday Gems. It's so easy to find out all the details you need from their website and book without any hassle. Before going firm Holiday Gems call you to go through everything and ensure you have all you need for your booking.

40 days ago


Excellent help no question too stupid

They were very helpful and answered all my questions happily, even helped me to find a better price for pur honeymoon

40 days ago
Mr lee irvine,


Great service good prices

Yes I would use again

40 days ago


Good transaction and an excellent price

This is a repeat booking. Polite on the phone, phoned back and an easy booking.

41 days ago
Mr Ian Goodyear,


Easy to book

Have never booked through holiday gems before biy found the whole process easy from start to finish, even had a courtesy call to confirm my booking, was very impressed & will recommend to friends

43 days ago
Mrs karen wade,


Great service very impressed

43 days ago
Mr Steven Musmeci,


So helpful with any questions I had

106 days ago
Mrs yvonne kelley, Liverpool


Excellent customer service

Excellent customer service, they kept us updated with the changing coronavirus rules in the country we were travelling to, even though we only booked the accommodation with holiday gems. I was really impressed with the way they kept in touch to see if anything had changed with regards our flights.

107 days ago


Jane Walton was polite, quick and efficient. Stayed past closing. Kr

I would recommended calling up to book. I did, 20 mins before closing and Jane got the holiday booked quickly and perfectly.

107 days ago
Miss Sidonie Spooner,


All good so far

108 days ago
Mr Peter Smith,