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Sales Team
Monday-Thursday
Friday
Saturday
Sunday
Bank Holiday
09.00 to 21.00 hrs
09.00 to 20:30 hrs
09.00 to 17.30 hrs
10.00 to 18:00 hrs
10.00 to 18.00 hrs
Call:
Customer Service
Monday-Thursday
Friday
Saturday
Sunday
Bank Holiday
09.00 to 17.00 hrs
09.00 to 17.00 hrs
Closed
Closed
Closed
Call: 0330 124 0424

Feefo Reviews

We consistently provide customers with a great holiday; just take a look at these in-depth trusted reviews from our satisfied customers.

Easy to book but unable to get a price breakdown for my fathers room.

Today


Good service would reccomend a friend to holiday with holiday Gems very fss

Very quick and efficient service and guy was courteous

Today


Hassle free got what you said you would do.

Great service. Hassle free

Yesterday
mr ANDREW HANGER, Boston lincolnshire


Lilly was so professional and patient

Lilly was so patient, professional and helpful while found the best option for us. I would recommend them to others.

Yesterday
Mr Damyan Georgiev,


Very helpful and did everything they could to help
I would use holiday gems again

Yesterday


Very helpful and smooth booking

Recommend for a smooth and easy booking. Very helpful, listens to the customer and their wants.

Yesterday
Mrs Samantha Tighe,


Brilliant service. Will be using again.

Yesterday
Mr Phillip Stevenson,


Very good and clear

2 days ago
Mr David Reeve,


Helpful booking agent.

221 Geraldine was so helpful, knowledgeable, and fun on the phone that she made booking our holiday an enjoyable experience. We are now looking forward to our holiday.

4 days ago
Mr Mark Holmes,


Great company to use

Second time of using Holiday Gem's, easy to use website, easy booking system, price given is the price paid, no hidden extras (other than a £4.85 admin fee), competitive pricing against other companies. Travel documents issued with 24hrs of booking.
Highly recommend

4 days ago


I am very pleased with the service I received.phone conversations were very pleasant and staff very efficient.We use Holiday Gems a lot, booked for June as well as next week.

4 days ago
Mr ROBERT REID,


Very good team

I had three holidays with holidaygems I had no problem. I booked with Jordan and Paul. When I was in Malta I did send an email to enquire about transport, Emma at Customer service team was fantastic she responded within 5 minutes. Keep up the good teamwork gutys

4 days ago
Ms shelter kasirori, Southampton


Great help for our families complex needs.

Service was friendly and catered for all
My families complexed requirements. I spoke with Andy and he was a great help. Looking forward to getting away now.

4 days ago
Mr Steven Mussard,


An honest review

I Booked our annual holiday with holiday gem's this year, and I was glad I did. Stewart the representative was extremely helpful and very professional the whole process was flawless from start to finish, He even helped when we needed to add anoughter person to our holiday. I HAVE NO HESITATION IN RECOMMENDING HOLIDAY GEM'S

4 days ago
Mr Alan Hurst,


Excellent service

First class service dealt in a very professional manner, all my questions answered easy to understand.

4 days ago


Great customer service

You have been very helpful and accommodating in helping me find the right hotel to take my family too. Phoned back when you said you would. Great customer service! Thank you

4 days ago