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Sales Team
Monday-Thursday
Friday
Saturday
Sunday
Bank Holiday
09.00 to 21.00 hrs
09.00 to 20:30 hrs
09.00 to 17.30 hrs
10.00 to 18:00 hrs
10.00 to 18.00 hrs
Call:
Customer Service
Monday-Thursday
Friday
Saturday
Sunday
Bank Holiday
09.00 to 17.00 hrs
09.00 to 17.00 hrs
Closed
Closed
Closed
Call: 0330 124 0424

Feefo Reviews

We consistently provide customers with a great holiday; just take a look at these in-depth trusted reviews from our satisfied customers.

Excellent

So easy to deal with friendly staff and if you have a question it’s answered through email really quickly

Today
Mrs Anita Craddock,


Very good and professional 5stars.

Today
Mr PHILIP FLYNN,


The person who sort our holiday was very professional and respectful

The call handler was totally professional and a credit to the company

Today


I am happy at this moment 😁

Today


Brilliant

Excellent service

Today
Miss Alison Leach,


Excellent holiday provider will use again

Excellent service for a last minute deal at great price

Today
Mr Brian Philliben, Crete


Good service

Ecxelente and quick service

Today


First class customer service very helpful and easy to contact

Today
Mr John Dickson,


Very good

It was professional and a quick response.

Today


Easy to use web site. Friendly staff . Good service.

This is the second time we have used Holiday Gems. Would not use anyone else now. Great service.

Today


Easy to follow the booking system

Today
Mr James Baird,


All round great service and user friendly website

Today
Miss Fay Woodward,


Very helpful and professional agents I will definitely use their holidays again thanks

Today
Mrs Barbara Serralunga,


Overall a great holiday last minute couldn’t fault anything. Hotel food all amazing wouldn’t say it’s perfect for families but enough to do in Ibiza anyway.

Yesterday


It was simple straight forward and value for money

Yesterday
Mr gwilym bennett,


5 star service

Perfect service everytime!

Yesterday
Mrs Michelle Swift,


Very good customer service

I thought the advisor was extremely knowledgeable polite and helpful explaining the whole process in an easy and understandable way and would definitely book with HolidayGems again

Yesterday


Nice and easy with gems holiday!

Happy with the service very friendly! Thank you gems holiday!

Yesterday