Samina
The positives: the food service is excellent — breakfast, lunch, and dinner were all very good. The dining hall staff are outstanding: the man who greets you at the entrance is always so welcoming, and the lady with red hair who clears tables has such a lovely smile that brightens the whole room. A special mention goes to Barkeh, who was incredibly kind, patient, and helpful throughout our stay. He always did his best to resolve any issues and made us feel very welcome.
However, there were several downsides. Room service didn’t happen for two days, and when it finally did, very little was actually done. The Wi-Fi, which is advertised, didn’t work in our room at all, and large parts of the hotel had no coverage either — unfortunately, no help was offered to fix this. The gym looks abandoned, with equipment that doesn’t work. In our room, the AC was unreliable, and the main light didn’t work, making it difficult to get ready in the evenings. Lastly, while most of the staff were fantastic, the lady serving drinks at the bar wasn’t very friendly compared to the rest of the team.
Overall, this hotel shines because of its dining services and wonderful staff like Barkeh, but the lack of reliable Wi-Fi, poor room upkeep, and neglected facilities really let it down.
Tamanna Baksh
I really wish I had read the reviews before booking. Unfortunately, the room we were given was in very poor condition. The toilet had unpleasant stains, the room lights and AC didn’t work properly, the WiFi wouldn’t work, even around most of the resort and the room service phone was out of order. There were no duvets provided. Housekeeping only came once during our entire stay, which was disappointing.
On the positive side, the food was quite good, and most of the staff were genuinely lovely - especially the receptionist who checked us in and the ladies who took care of the dining area. Sadly, the bartender was the opposite and she left us with a bad impression.
If you enjoy the pool and want a nearby beach to relax at, the resort can be okay. However, location-wise, it’s not ideal- thankfully, we had a rental car, which made it easier to explore attractions, but without one, we would’ve felt quite stuck.
Leo Leona
The hotel itself is located I would say 25 min walk from the nearest beach. The hotel does provide a shuttle service to the beach throughout the day.
The indoor pool was not available.
The staff were really nice and kind though.
All very polite and professional, shout out to Max, the Entertainment guy, he is such an amazing person, ! He talks to everyone, he gives the best tips about what to do around the area, he ensures everyone is having a great time, he is also a very smart person with whom you can discuss literally about anything and he is quite funny.
He made our stay more enjoyable.
Amber M
Initially it is a lovely hotel, the views are incredible. But due to the fact, the food is flavourless and awful, the pool shuts at 7, after 11pm you have to start paying for drinks, the lingering smell of poo by the pool, having to witness managers yell at staff, the fact that you are constantly missing on eating anyway if you don’t wake up crazy o’clock in the morning, i understand they have a schedule but we got in from our flight at quarter to 11 and we were starving but there is no food not snacks or anything, they also just lay out the same things pretty much everyday anyway, finally the wifi is shocking, it doesn’t work in rooms but sometimes in common rooms.
Right but apart from that the pools are lovely, our room had a great view with a balcony, beds were comfortable and showers were nice plus there’s loads of little freebies you get, a 10 minute massage in the first 2 days and a free professional picture.
Also bring your hiking boots or be prepared to pay 4-5 pounds for a taxi every time you want to go to town and back, the road leading to the hotel is windy and STEEP walking down is bearable but going up i have never done something so challenging
Brianna Mullins
We got put in a room across the pool and down some steps so can’t comment about the main hotel rooms. Our room was big, the bed was really comfortable and the aircon was fab. However the room was shabby, finished poorly and smelled like a drain (we went out and bought air freshener it was so bad) the shower was massive but never got properly warm and the shower head was angled weird so you had to hold it all shower.
The view from the panoramic bar is stunning, but let down by crap drinks (pina coladas are good when they actually have the stuff to make them) the bars are understaffed so make sure you get more than one drink at at a time.
All the staff we came across were pleasant and spoke reasonable English.
On the first day we were pleasantly surprised by the food by the fourth day I literally couldn’t stomach it. The same flavourless stuff every meal time. We ate out half of the nights (and spent a fortune) , incredibly disappointing considering it’s meant to be AI.
The grounds of the hotel are lush and well maintained. The pool is lovely, plenty of sunbeds but be prepared to get up and save one if you want a specific place, no thumping music, if anything we hoped they would play something to add some atmosphere. No entertainment at all, you make your own fun. Town is a two minute taxi ride away which cost 200 lira, beware the hill.
Beach is lovely didn’t use the bar there but was told only soft drinks and coffee.
Overall we had a lovely holiday, made by the people we met, the town and surroundings are great but would never return to the x life hotel.