Samina
The positives: the food service is excellent — breakfast, lunch, and dinner were all very good. The dining hall staff are outstanding: the man who greets you at the entrance is always so welcoming, and the lady with red hair who clears tables has such a lovely smile that brightens the whole room. A special mention goes to Barkeh, who was incredibly kind, patient, and helpful throughout our stay. He always did his best to resolve any issues and made us feel very welcome.
However, there were several downsides. Room service didn’t happen for two days, and when it finally did, very little was actually done. The Wi-Fi, which is advertised, didn’t work in our room at all, and large parts of the hotel had no coverage either — unfortunately, no help was offered to fix this. The gym looks abandoned, with equipment that doesn’t work. In our room, the AC was unreliable, and the main light didn’t work, making it difficult to get ready in the evenings. Lastly, while most of the staff were fantastic, the lady serving drinks at the bar wasn’t very friendly compared to the rest of the team.
Overall, this hotel shines because of its dining services and wonderful staff like Barkeh, but the lack of reliable Wi-Fi, poor room upkeep, and neglected facilities really let it down.
Tammy
I really wish I had read the reviews before booking. Unfortunately, the room we were given was in very poor condition. The toilet had unpleasant stains, the room lights and AC didn’t work properly, the WiFi wouldn’t work, even around most of the resort and the room service phone was out of order. There were no duvets provided. Housekeeping only came once during our entire stay, which was disappointing.
On the positive side, the food was quite good, and most of the staff were genuinely lovely - especially the receptionist who checked us in and the ladies who took care of the dining area. Sadly, the bartender was the opposite and she left us with a bad impression.
If you enjoy the pool and want a nearby beach to relax at, the resort can be okay. However, location-wise, it’s not ideal- thankfully, we had a rental car, which made it easier to explore attractions, but without one, we would’ve felt quite stuck.
Russell Gannon
We arrived early hours of the morning and was given a room under the pool, known as the dungeons. Probably for good reason. Stunk. No doors on the bathroom and flea like creatures roaming around.
We put up with for a few days and then the AC started to randomly make noises and jingles throughout the night. Eventually they moved us to a room in the hotel. It was much better.
Food is edible but far from desirable. The word on the street is that TUI is taking over and they seem to saving a bit of cash.
Beer is warm and out of a can. The head would put Bonnie Blue to shame. Only one spirit Vodka! The Russians were not complaining.
The place had all the elements to be stunning but sadly it’s like squatting in a Disney Castle.
Good luck
Lauren
After booking this hotel on a win for the price, I decided to check the reviews after can’t lie I was dreading this holiday after reading negative reviews.
staff were friendly and tried their hardest to understand & speak English, previous reviews noting they didn’t speak English. You’re in Turkey what do you expect? We are the problem for not learning their language unfortunately us English are lazy for that and assume.
Hotel was clean & rooms were clean. You can clearly tell the hotel is mid renovation for the fact it looks relatively modern & rooms are half finished.
Our shower wasn’t hot at all but we noticed all hotels in Turkey have water tanks on the roof of hotels for the sun to heat hence it’s not warm, but on a day where it’s 30-40 cooler shower isn’t a bad thing. There are the odd wire handing out the wall but are covered with Electrical tape. It’s September towards the end of holiday season so I’m sure the hotel will look brilliant when it’s not peak summer ready for next year.
Dining if you’re a fussy eater with a pallet of a 5 year old you’ll be disappointed & you’ll complain and eat out like half of these reviews. If you love salads, pasta, soup random meat stews, grilled fish, omelettes you know typical food in a hot country you’ll be chuffed. You’re in Turkey not a 5* restaurant in England.
Drinks - beer is canned I can’t complain it’s decent beer, water isn’t refrigerated some beers are some aren’t the demand at this hotel there’s no surprise it’s not cool enough. Cocktails are pretty random some are great some aren’t a mystery again the price we payed for this holiday there is no way you could get close to £600 for a week for 2 people food drinks flights transfers etc in the uk
There’s a shuttle bus to the beach, the town is 10 minutes walk away the hill is an absolute killer to walk back up but there is a taxi rank at the bottom of the road costs £4 for get back up to the hotel.
We generally got a bloody good deal can’t complain.
If you’re expecting the ritz you’ll be disappointed it’s a cheap holiday, it is what you make it.
Leo Leona
The hotel itself is located I would say 25 min walk from the nearest beach. The hotel does provide a shuttle service to the beach throughout the day.
The indoor pool was not available.
The staff were really nice and kind though.
All very polite and professional, shout out to Max, the Entertainment guy, he is such an amazing person, ! He talks to everyone, he gives the best tips about what to do around the area, he ensures everyone is having a great time, he is also a very smart person with whom you can discuss literally about anything and he is quite funny.
He made our stay more enjoyable.
My Booking
