Washington Resort Hotel & Spa

Maid Begagić

We have just finished our stay at the hotel, and I can honestly say only the best things about this resort and the wonderful people who work there. The hotel's location is excellent, the food is always varied and very tasty, and the infrastructure is well-maintained and full of various amenities. What I would especially like to highlight are the animation programs, both for children and adults. Everything is so well organized that you simply have no need to leave the resort at all, 24/7. A special thanks goes to the very kind and professional staff. I wholeheartedly recommend visiting this fantastic hotel, which in my opinion deserves a 10/10.

Jozef “Horn” Hornát

We were most satisfied with one waiter, otherwise the girls smiled and sometimes said hello, but the other guys didn't at all. I even smiled and said hello to one of the full-grown ones and he looked away and didn't even smile. He is very slow and doesn't seem to want to work. MENAN he was the best waiter! he worked and was very fast but his boss demoted him to a cleaner! he was the only one who smiled and brought us what we wanted quickly. As soon as he saw us, he smiled, greeted us, and asked what we would like, and in 1 minute we had it on the table. Overall, we don't understand how his boss could demote him to a cleaner when he was the most polite and smiling. Thanks to MANAN'S we were happy here since he is not here and instead he cleans here it is not so pleasant. His boss made a bad decision. Because of Manan's I give 4* but we would only give 1*.

Ayça

We stayed at this hotel for 6 nights with our family. Let me start with the positive aspects. The open buffet system was good; the food was both varied and generally tasty. While it’s not a luxurious culinary experience, it certainly wasn’t bad. The fact that alcohol was available 24/7 was also a nice touch. Special thanks to Mr. Barış at the lobby bar—he was attentive and presentable. The atmosphere at the terrace bar was also very pleasant, with a great view and ambiance. The sea was quite wavy, but there were enough sunbeds, so it may still be a good choice for those who enjoy this type of sea. However, the water gets deep very quickly. The pool area was always crowded. On the plus side, the water slides were fun—not just for kids, but also suitable for adults. Unfortunately, we experienced several serious issues. While foreign guests were not warned, we were addressed quite harshly and rudely by a staff member, Mr. Ufuk, apparently just because we were Turkish. This was extremely uncomfortable. Statements like “I know what I’m doing, don’t interfere!” were disrespectful and inappropriate. The hotel completely failed in terms of room cleanliness. Even though we turned on the “room cleaning” light, housekeeping staff entered the room multiple times without knocking. They turned off the light and left without cleaning—something we noticed because we were inside. In our room for three people, towels were consistently provided for only two. There were no hand or foot towels, and despite multiple requests, nothing changed. During our entire stay, our room was never properly cleaned. The so-called cleaning was superficial at best, and far from meeting basic hygiene standards expected in a holiday resort. Worse yet, we experienced multiple incidents of staff entering the room without knocking, completely disregarding our privacy. Additionally, the general attitude and appearance of the staff were far from what one would expect at a five-star hotel. From their attire to the way they addressed guests using terms like “bro” or “sis,” the overall professionalism was lacking. As long as the hotel continues with such low-quality staff, it will struggle to deliver the experience of a true five-star hotel. Lastly, the Wi-Fi was not free, which is a disappointing and unnecessary restriction for a hotel in this category. Overall, while there are some positive aspects, the hotel seriously needs improvement in hygiene, staff quality, and customer service. In its current state, it is unlikely to meet the expectations of guests looking for a true five-star experience.

Eryk T

🛬 Arrival & Check-In • Smooth check-in? Friendly staff? Gave us the wrong room but quickly changed it, helpful • Welcome drink/towel? No • Clean & stylish lobby? It’s ok 🛏️ Room • Clean and comfortable? Very clean and comfortable • Good bed, pillows, aircon? Everything works perfect- pillows a bit dirty • Balcony/view? Nice • Stocked mini-bar/safe? Mini bar stocked for the first day which is nice- safe there aswell • Wi-Fi speed? You have to pay for wifi which is shit 🍽️ Food & Drink • Buffet variety & quality? Buffet is nice with fresh vegetables and good grill with nice desserts. • A la carte options easy to book? Not available during this time • Snacks available between meals? Yes beach buffet open from 12-4 • Alcohol quality & cocktail choice? Cocktails are nice but not original alcohols- but not branded alcohol which is a - • Dietary options? Not sure 🧍‍♂️ Service • Staff friendly/helpful? Helpful and very friendly waiters and bar staff • Fast service at bars/restaurants? Yes very • Housekeeping consistent? Yes amazing 🏖️ Facilities • Pool clean & not overcrowded? Pool is nice and clean • Beach clean & well-equipped? Yes • Spa/gym good and included? No/ not sure about gym • Shops on-site? Yes, loads • Wi-Fi everywhere? Yes if you pay which is a - 🎉 Entertainment & Activities • Daytime: Games, sports, fitness? A lot • Night shows fun and varied? Yes a lot of nice shows • Kids’ club available? Yes • Excursion desk helpful? Yes 💰 All-Inclusive Value • What’s actually included? A lot of options food and drink wise- I wouldn’t call this an “ultra all inclusive “ • Any hidden costs? Internet • Wristbands or tier system? Wristbands 🧼 Cleanliness & Safety • Common areas clean? All clean • Visible security? Yes at night • Sanitation measures? Good very clean 📍 Location • Close to airport/town? Yes quite close • Shops or attractions nearby? Inside the hotel and market very close • Hotel shuttle or public transport? Not sure 🧾 Overall Impression • Worth the money? Yes most definitely • Would you recommend? Yes I think so • Best for: couples, families, solo, partygoers? I think all tbf

Moynul Islam

No way near five star hotel rooms are terrible. Staff were very rude and not helpful. I would not recommend this hotel.