Ryan Abi Jaber
I had an absolutely wonderful stay at the Waldorf Astoria Palm Jumeirah. From the moment I arrived, the staff made sure I was well taken care of, and every detail of my experience was handled with genuine warmth and professionalism.
Housekeeping was outstanding throughout my stay. A special mention goes to Resham, as well as everyone on the team that did an incredible job keeping my room spotless and perfectly arranged every day. The attention to detail and care put into the service really made me feel at home.
The overall atmosphere of the hotel is serene and luxurious, and the team goes above and beyond to ensure comfort and satisfaction. I couldn’t have asked for a better experience and I will definitely return again.
Highly recommended for anyone visiting Dubai and looking for world-class hospitality!
Likaterine Jokhadze
My stay at the Waldorf was the best experience ever From the moment we arrived the service was exceptional. A special thanks to Yenis at the reception his kindness and hospitality truly made our stay unforgettable. He went above and beyond to help us, offering excellent recommendations both inside and outside the hotel. Thank you yenis, you're an angel ❤️
The pool was absolutely stunning, with breathtaking views of The Palm, and the buffet staff were equally kind and welcoming. My husband and I truly enjoyed every moment. This was our first experience at the Waldorf, and it definitely won’t be the last. We can’t wait to come back soon. Thank you Waldorf astoria
Bhavana Bhinder
Main restaurant staff Shoaib Wasim Ravindra Ankur Shivani abdu thetin malvin gayan are all excellent. Thank you so much to all for such attentive service, going the extra mile for my family especially son. Big shout out to chef Sandeep as well for making us special toast on demand! You did everything possible for us! We can't wait to come back! Also huge shout out to the lovely team servicing rooms Especially Papi and Buddhi. The staff were brilliant all round including the pool members and life guards and palm avenue team
Kun Hua
Google Review Example (Waldorf Astoria Dubai Palm Jumeirah)
Overall, our stay at the Waldorf Astoria was quite good. The staff were all very friendly and helpful throughout our visit. However, I have to mention that the side facing the skyline is currently impacted by construction noise in the early morning, which makes it impossible to use the balcony—there was a lot of sand and dust as well.
On the positive side, I would like to give special thanks to Amy from the Kids Club. She was truly fantastic with the children, very patient, responsible, and clearly experienced in her role. Also, the young woman at the front desk who speaks Chinese was extremely helpful, professional, and made our check-in process much easier. The housekeeping team responded very quickly and kept our room clean and comfortable, and the concierge staff, especially the young woman who assisted us, was always friendly, sincere, and professional.
Although there were some aspects that were not ideal, the kindness and professionalism of the staff made our holiday enjoyable overall. Thank you to the team for their hard work!
Nisha Goyal
From the moment we arrived, Omar at reception made our experience at Waldorf Astoria Palm Dubai unforgettable. His exceptional service, warm welcome, and attention to detail truly set the tone for a luxurious stay. He went above and beyond from start to finish – a true asset to the hotel.
We also dined daily at Mezzerie restaurant, and every visit was a delight. The staff, management, and food were consistently outstanding. The service was impeccable, and the variety and quality of dishes exceeded expectations each time.
If you’re looking for luxury, impeccable hospitality, and a world-class dining experience, Waldorf Astoria Palm is the place to be.