D_JS
The rooms were really nice and spacious. Room service was unfortunately not up to par with having to wait for 35mins for an Ice Bucket and 2 phone call chasers.
The receptionist made up for the service recovery the next day upon check out, so that was well recovered.
The pool and beach was really nice and looked after.
Location is suitable for those who want to be far from the city and purely want to use all the resort facilities and its immediate surrounding hotel and water parks
Tasha Emily
The hotel is nice and good looking, nice to walk through and the pool areas are amazing, with multiple pools, adults only and kids areas where there are many small pools. The rooms are excellent andthe food is OK. We were half board and ate at the buffet restaurant (best to get your moneys worth) and the Italian (would only visit once as the menu has little choice, but my pasta was nice)
The service of everyone working there is amazing and the staff were always willing to help. However, In the evenings the hotel is very boring, there are no entertainment programs, and there is very little going on in the hotel. It’s good if you have kids during the day but at night I don’t know what you would do with them as there is literally nothing going on, and even the TV doesn’t have many channels. There’s nothing around to explore if you go outside, as the palm is mostly just hotels, no bars or places to go. It’s a shame as we spent more money than our previous hotel, hoping for more luxury and more for our money, but we wish we stayed at our previous hotel (NH collection)
Minsu Kim
Our weekend getaway was absolutely perfect, thanks to this beautiful hotel.
The unique interior design and the view of the pool and beach from our room were truly impressive. We stayed in the Spectacular Terrace Room, and it was just amazing. The incredibly spacious terrace was definitely the highlight.
But what left the most lasting impression was the outstanding service of the female staff member who warmly welcomed us in the lobby and personally guided us to our room. Her kindness, professionalism, and warm smile truly stood out. I wanted to ask for her name at checkout, but unfortunately, she wasn’t on duty that day. I sincerely hope to see her again on our next visit.
We’re also deeply grateful to all the staff members who warmly welcomed not only our family, but also our dog. It meant so much to feel genuinely cared for, all together as a family—including our furry friend. Without a doubt, this was the best pet-friendly hotel we've ever stayed at.
We’ll definitely be coming back for more weekend getaways!
Anastasiya Bialova
W Dubai – The Palm is vibrant and full of energy, yet relaxing if you're looking to have a good time with kids. It's a unique mix — stylish and futuristic, but still welcoming and comfortable.
The corridors honestly make you feel like you’re walking through a spaceship… or maybe a really cool cinema 😁. It adds a fun, imaginative twist that both adults and kids can appreciate.
Rooms are spacious, well-kept, and thoughtfully designed. Everything feels fresh and high-quality. Service is on point too — friendly and efficient without being over the top.
10/10 from us. Highly recommend, whether you're coming with family or just want something a little out of the ordinary
Pamela Mbabazi
Unforgettable Luxury, Stellar Service & the Most Spectacular Brunch at Akira Back!
From the moment I stepped into the hotel, I was treated to an exceptional level of hospitality that truly made my stay unforgettable. As a platinum guest, I was graciously upgraded to a luxurious suite—absolutely perfect in every detail. The room was a sanctuary of comfort and elegance, making me feel pampered and valued at every turn. It’s rare to experience such thoughtful service and attention to detail, and I genuinely appreciated the warm welcome and seamless hospitality throughout my stay.
But the real highlight of my visit was the extraordinary brunch at Akira Back. And wow—what an experience it was.
A Spectacular Saturday Brunch at Akira Back – An Unforgettable Culinary Journey!
Wow. Just wow. I can honestly say that the brunch I experienced at Akina Back this past Saturday is the most spectacular I have enjoyed in ages. From the moment I stepped in, I was transported into a world of lavish flavors, impeccable hospitality, and vibrant energy that truly redefines what a brunch should be.
The highlight of my experience was undoubtedly the exceptional service provided by Sophie, the incredible hostess who made everything feel so special. She welcomed me with warmth and pomp, making me feel like a VIP from the very first moment. Her attentiveness, genuine kindness, and radiant smile turned a simple brunch into a heavenly celebration. We even took a picture together—such a lovely moment that perfectly encapsulates her beautiful spirit. Sophie is a top-notch professional and an absolute gem; The W should be incredibly proud to have her on their team. She’s a shining example of hospitality at its finest.
As for the food, it was nothing short of divine. The lavish spread flowed seamlessly, each dish more sumptuous than the last. The standout highlights for me were the wasabi rock shrimp, the beautifully curated sushi platter, and the Korean fried chicken—each bite bursting with flavor and expertly crafted. Every dish was a testament to the culinary artistry that Akira Back is renowned for.
This brunch has now set the bar so high that I can confidently say I won’t miss it whenever I’m in Dubai. I’ve already booked my window seat—my new signature spot—ready to indulge in this extraordinary experience every Saturday am in Dubai 😀👍👌😉🌹!.
If you find yourself in Dubai, do not miss this spectacular brunch. It’s more than just a meal; it’s a memorable celebration of taste, elegance, and heartfelt hospitality. Akira Back has truly stolen my heart, and I can't wait to return for another unforgettable Saturday feast!
My Booking
