niharica singh
Hi,
I recently visited W Dubai The Palm for my daughter’s birthday, and it was an amazing experience. The location, rooms, and amenities were extraordinary, but the highlight was the exceptional service. I want to specifically mention Vaishnawi at the reception desk; she did a fabulous job accommodating us by upgrading our room and perfectly understanding our needs.
The staff went above and beyond to make my daughter’s birthday extra special, and she was truly happy. The food was exquisite, and the pool bar was a lot of fun. I couldn’t stop taking lovely pictures of my daughter enjoying everything. The beach was an added bonus!
If you're looking for a place to relax and have a great time, I highly recommend visiting this property.
Thank you for this wonderful experience!
MK
I stayed at this hotel with my brother from November 24th to December 2nd. The hotel itself and its location were excellent everything was clean and modern. What really stood out was the extremely friendly staff! Starting with the team at the door arranging taxis: the colleague from Argentina who worked in the evenings was always very kind, as was Chidi Anunbi. The breakfast and pool staff also deserve special praise.
We felt completely comfortable and would love to come back!
Pat McConnell
Great hotel in a great location on the Palm with views over towards the marina, downtown and The Royal Atlantis. The staff are all very welcoming and friendly and there is an adults only Wet Deck with dj's and a great team on hand to look after you. There is also a great kids friendly area which keads to a lovely beach with swimming area.
Shaheryar Malik
An Exceptional Family Getaway - Perfect for Our Little One!
My wife, our 18-month-old son, and I have just returned from a wonderful stay at The Palm Dubai, from a Saturday to Thursday, and we are already missing the incredible hospitality.
From the moment we arrived, the service was nothing short of exceptional. Every single staff member, from the friendly security team at the gate, to the warm and efficient reception, and the attentive waiters at the restaurants, went above and beyond to make us feel welcome. What truly stood out for us was how kind and engaging they were with our young son. They always had a smile for him, which made the environment so comfortable for our family.
A special mention must be made for the room service team. We requested milk to be brought up to our room at various times, and no matter when we called, it was delivered promptly and with a smile. This small but crucial detail made our nights and nap times so much easier.
The amenities were fantastic – the pools were beautiful, the grounds were immaculate, and we lacked for nothing. It’s a stunning property, but it's the people that make it truly 5-star. We cannot recommend The Palm Dubai highly enough for families with young children and will definitely be returning.
Sílvia Gonçalves
I had an exceptional experience at the W Hotel thanks to the outstanding support of the security team. I would like to express my sincere gratitude to Amar, Madam Luiza, and Mr. Owis, the head of security. They assisted me in resolving a serious situation with remarkable professionalism, competence, and care.
The entire team acted quickly, calmly, and with full dedication, showing a level of excellence that truly sets the W Hotel apart. I am extremely grateful for all the support I received and highly recommend the hotel with complete confidence.
My Booking
