Yana Khudoleeva
First of all, incredibly clean, spacious, and most importantly, not crowded. They actually have a maximum capacity, which I love, because being packed into a busy spa is definitely not my hobby hehe
I really enjoyed the contrast circuit with different saunas and the hot–cold showers. The outdoor area is also amazing 🤩 a beautiful pool with great views.
But what truly defines any place , whether it’s a restaurant, venue, or spa , is the service. And here, it was exceptional. At reception we were welcomed by a lovely girl, Ximena 😍. She explained everything about the spa, walked us through each area, and showed how everything works. Her calm voice and warm energy honestly made us want to stay longer just to listen to her lol. Amazing customer service!
Matthieu Marechal
This hotel is a wonderful discovery in Tenerife after three times in this awesome Island.
It's perfect in the fall.
The facilities are excellent, the gym is well-equipped, and the morning yoga/stretching classes with Monica, Lily, and Francesca are perfect to wake up, always cheerful and joking.
The entire staff is fantastic, always smiling, paying attention, and will put you in a great mood (Helllo Sara and Rikki 😁🙏)
The food is delicious and varied, with no complaints about its quality or quantity.
I will come back sure in this Hotel
Roland Varro
The best hotel I've never been to before – absolutely perfect from beginning to end!
The lady at the reception desk was incredibly friendly, and we were even welcomed with drinks upon arrival. Our room was huge, offering plenty of space and comfort.
There was lots of room in the pool, so it never felt crowded. Breakfast was delicious with a big variety of food – and yes, it even included champagne! 😳😎
The hotel itself was very quiet and peaceful – just perfect if you're looking to relax.
I honestly wish I could give more than 5 stars.
Oh, and I almost forgot... I was surprised with a slice of birthday cake and a bottle of champagne delivered to our room – what a treat! 🎉❤️
Monica Jane
We recently stayed at this hotel for six nights for our honeymoon and were very impressed with the beautiful scenery and elegant setting. However, we were quite disappointed with several aspects of our stay. In our opinion, this hotel feels more like a 4-star property rather than a true 5-star, especially considering the high price we paid for one of the most expensive rooms.
My husband called the hotel a few weeks before our arrival to let them know it was our honeymoon. He was assured that a note had been made and that something special would be arranged in the room. Upon arrival, we mentioned again that we were celebrating our honeymoon. The receptionist kindly gave us a spa voucher, which we appreciated, but when we entered our room there was no decoration, no complimentary treats—nothing at all to make the occasion feel special. It was disappointing, particularly for a 5-star hotel.
Another letdown was how everything seemed to come at an extra cost, even after spending so much on our stay. In all 5-star hotels we’ve stayed at, the minibar is included even if it’s a standard room, but here, every item in the minibar was charged separately.
The jacuzzi was also disappointing—it doesn’t have a heating system, so each time you want to use it, you have to drain and refill it with hot water, which takes quite a while.
Breakfast was another area that fell short. Although there was variety, the selection stayed almost identical every day and the quality of the food was average at best. Some days the scrambled eggs were good, other days not so much—perhaps due to different chefs. The churros we tried on the first day weren’t great, so we didn’t bother again. While cava was available daily, it was clearly a cheaper brand.
Overall, the service was just average, not what you would expect from a 5-star hotel. The experience simply didn’t live up to the standards or expectations of a luxury hotel, which was quite disappointing.
Conor Curran
Fantastic stay at Vincci Seleccion for our Honeymoon.
Everything was five star from the moment we arrived to check out time, our room was great, hot tub is brilliant, really comfortable bed, had a leak from our Air Conditioning on our third day that was promptly repaired by the staff.
We really enjoyed the Italian restaurant on numerous occasions, really tasty food, would recommend it over the buffet. Some entertainment at the evening bar for longer hours would be a nice touch as often sitting quietly enjoying cocktails, live music past dinner time would be great. Davide at the evening bar is a credit to the hotel & makes really good cocktails! Enjoyed the pool bar for lunch, nice cocktails & great menu to enjoy.
We visited the spa on one occasion and paid for the full circuit, which was really enjoyable, private pool, followed by the plunge pool and the outdoor spa pool which is lovely and quiet, staff were excellent.
Really enjoyed our two weeks and didn't want to leave! Will hopefully be back in the future!
My Booking
