Yana Khudoleeva
First of all, incredibly clean, spacious, and most importantly, not crowded. They actually have a maximum capacity, which I love, because being packed into a busy spa is definitely not my hobby hehe
I really enjoyed the contrast circuit with different saunas and the hot–cold showers. The outdoor area is also amazing 🤩 a beautiful pool with great views.
But what truly defines any place , whether it’s a restaurant, venue, or spa , is the service. And here, it was exceptional. At reception we were welcomed by a lovely girl, Ximena 😍. She explained everything about the spa, walked us through each area, and showed how everything works. Her calm voice and warm energy honestly made us want to stay longer just to listen to her lol. Amazing customer service!
juan de miguel
Great place, you actually do not need to leave the premises at all, but in case you want within 10 mins there is a nice promenade by the beach.
Very nice facilities and hotel, but what it really makes a huge difference is the staff, professional and warm&close they can give you the feeling to being part of your family if you want to engage on conversation, this goes from concierge, breakfast, cleaning, pool, bars, any area.
Special mention to the kids club care takers Monica and Ayo which they made my kids to want to the club instead of the pool!! Wow.
Also the activities that Francesca Lily and Monica were leading were super nice, dancing and mojito and the facial ritual were among our favs!
Victor and Juan at the restaurant, David at the bar also made our stay to be outstanding. Our thanks to all of the staff.
We def are looking forward to go again as soon as holiday season times and needs aligns :)
Ross Thompson
Firstly, I would say this hotel is on the lower end of 5 star and isn't on the same level as some of the other nearby luxury hotels. However, it is priced considerably cheaper so I would consider it more of a great 4 star. It is not fair to compare it to other 5 stars in the area that are charging 500+ a night.
Pros
- Rooms are excellent. Well sized, powerful showers with multiple jets, amazing bath. Beds are enormous and very comfortable. Good sized balcony.
- Breakfast is the best hotel breakfast I've had. So many options and it is all high quality.
- Pool area is relaxing. Loads of different pools and plenty of sunbeds. Kids are in the hotel but you wouldn't notice them as it is very quiet. If you are looking for a more buzzing hotel I would look elsewhere but if you want a peaceful one then this is great.
- Hotel is very quiet overall. No noisy guests or sounds from bars like other hotels in the more party areas.
- Cocktails were great and were reasonably priced.
Cons
- Spa is an added cost and it is expensive. 40 euro per person to use the thermal suite for 90 mins.
- Gym looked good in the photos but I was disappointed when I saw it in person. Just a few basic machines and dumbbells that only go up to 22kg. I do not get why so many hotel gyms do not have the basics like a squat rack and pull up bar.
- We only had the dinner buffet once but it didn't impress us as much as the breakfast. We went on BBQ night and the older female chef on the grill was very slow and looked as if she didn't know what she was doing.
- I hate this new trend in hotels of removing basic items like an iron and ironing board. Also no toilet brushes either which I have also noticed in other hotels which is strange and can make people very uncomfortable.
- There wasn't much going on in the hotel in terms of entertainment or fun. Hotel was always so quiet at night and the bar was always empty.
- Location of hotel is on top of a very steep hill that leads down to the beach. If you have mobility issues you will struggle to get down and up from Duque beach. Hotel does provide a shuttle service however.
All in all a great stay and my criticisms are minor ones. I would definitely come back if I got it for a similar price to what I paid this time.
Matthieu Marechal
This hotel is a wonderful discovery in Tenerife after three times in this awesome Island.
It's perfect in the fall.
The facilities are excellent, the gym is well-equipped, and the morning yoga/stretching classes with Monica, Lily, and Francesca are perfect to wake up, always cheerful and joking.
The entire staff is fantastic, always smiling, paying attention, and will put you in a great mood (Helllo Sara and Rikki 😁🙏)
The food is delicious and varied, with no complaints about its quality or quantity.
I will come back sure in this Hotel
Fabio Muccigrosso
Luxurious hotel in a perfect location. The staff is very kind and helpful. The buffet is amazing, specially the breakfast. There are also good restaurants nearby and many shops. We enjoyed the room “in the Villa”. The balcony and the terrasse are perfect for watching the sunset. It is definitely the place to stay in Costa Adeje.
My Booking
