Anastassia Meitus
we had a perfect vacation in this hotel. Staff of the hotel is just the best! Food was delicious (breakfast 10/10), rooms spacious and clean. Pools are very warm even on colder days. Lots of great activities for adults and kids, hotel has very chill, classy vibes, no loud animation at all. Very kids friendly, we came with our baby and were provided with bottle warmer and steriliser, baby shampoos, bath, baby wipes and cot. Everything about the hotel is just 10/10 but excellent service is the main highlight!
David Nolan
La Plantacion has to be one of the best all-round hotels I've ever stayed in. From the minute we arrived to the minute we vacated it was first class. We arrived to be greated with a room upgrade to a villa (nice). The hotel is beautiful and well kept, the rooms and service well thought out and opulent. The food at both breakfast and dinner service was FANTASTIC and great value to the point that we barely wanted to dine anywhere else.
A special mention has to go to Oscar, Moises, Damien & Manuel (Waiters) and Sabrina (breakfast manager). The first 4 having about 100 years waiting experience between them, and running rings around waiters 1/2 their ages. To Sabrina who was just a ray of sunshine every morning and never once did not have a smile on her face.
The best value / quality hotel we've ever found. We'll be back!
Yana Khudoleeva
First of all, incredibly clean, spacious, and most importantly, not crowded. They actually have a maximum capacity, which I love, because being packed into a busy spa is definitely not my hobby hehe
I really enjoyed the contrast circuit with different saunas and the hot–cold showers. The outdoor area is also amazing 🤩 a beautiful pool with great views.
But what truly defines any place , whether it’s a restaurant, venue, or spa , is the service. And here, it was exceptional. At reception we were welcomed by a lovely girl, Ximena 😍. She explained everything about the spa, walked us through each area, and showed how everything works. Her calm voice and warm energy honestly made us want to stay longer just to listen to her lol. Amazing customer service!
Ross Thompson
Firstly, I would say this hotel is on the lower end of 5 star and isn't on the same level as some of the other nearby luxury hotels. However, it is priced considerably cheaper so I would consider it more of a great 4 star. It is not fair to compare it to other 5 stars in the area that are charging 500+ a night.
Pros
- Rooms are excellent. Well sized, powerful showers with multiple jets, amazing bath. Beds are enormous and very comfortable. Good sized balcony.
- Breakfast is the best hotel breakfast I've had. So many options and it is all high quality.
- Pool area is relaxing. Loads of different pools and plenty of sunbeds. Kids are in the hotel but you wouldn't notice them as it is very quiet. If you are looking for a more buzzing hotel I would look elsewhere but if you want a peaceful one then this is great.
- Hotel is very quiet overall. No noisy guests or sounds from bars like other hotels in the more party areas.
- Cocktails were great and were reasonably priced.
Cons
- Spa is an added cost and it is expensive. 40 euro per person to use the thermal suite for 90 mins.
- Gym looked good in the photos but I was disappointed when I saw it in person. Just a few basic machines and dumbbells that only go up to 22kg. I do not get why so many hotel gyms do not have the basics like a squat rack and pull up bar.
- We only had the dinner buffet once but it didn't impress us as much as the breakfast. We went on BBQ night and the older female chef on the grill was very slow and looked as if she didn't know what she was doing.
- I hate this new trend in hotels of removing basic items like an iron and ironing board. Also no toilet brushes either which I have also noticed in other hotels which is strange and can make people very uncomfortable.
- There wasn't much going on in the hotel in terms of entertainment or fun. Hotel was always so quiet at night and the bar was always empty.
- Location of hotel is on top of a very steep hill that leads down to the beach. If you have mobility issues you will struggle to get down and up from Duque beach. Hotel does provide a shuttle service however.
All in all a great stay and my criticisms are minor ones. I would definitely come back if I got it for a similar price to what I paid this time.
Little Doggy Daycare Chelmsford
What an incredible holiday!!
My wife and I had one of the solarium villas and wow, what a small slice of paradise!! Amazing room, incredible hot tub area on the roof, panoramic views of the ocean - breathtaking.
I'd also like to make a shout out to Olly who worked in the lobby area. This guy is an absolute gem - super happy and friendly and keen to help in any way he could. It was always an absolute pleasure to have a chat with him when passing through. Top bloke and made the stay perfect. Great hotel, amazing Olly. Keep up the good work... A l'annee prochaine!!
Pedro & Bella x
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