julia kust
We visited the restaurant but did not stay at the hotel. Let me just say that the view alone is incredible. The food and the service did not disappoint either. The wait staff was attentive and knowledgeable. The food was phenomenal and we asked our server twice to please tell the chef how talented he was and how much we enjoyed his creations. It’s rare that you find a spot that delivers this well! Our server Lucia was incredible and made our evening. Five stars!
DUNCAN Taittt
We were given a very nice room, everything very clean. All the staff were friendly.
The food at breakfast is of good quality.
The reception (Claudia) staff was warm and professional.
We will be back for sure, and recommended if you want to have a special and luxury experience in Benidorm.
Sandamali Medagedara
Here’s a polished review based on your experience:
Our stay at this hotel had both positives and drawbacks. On arrival, we were welcomed with an alcoholic drink, but only two glasses, not served on a tray. As we don’t drink alcohol, we asked if there were any non-alcoholic alternatives like juice or soft drinks, but were told there were none. However, the next day, we noticed that new guests were given drinks served on a tray with nuts. While I don’t believe we were intentionally treated differently, this might have been due to inexperienced staff.
Breakfast was lovely, and the hotel itself offers a beautiful view with well-maintained rooms. However, we had half board for three nights, and the à la carte menu remained the same throughout. By the second day, I found it difficult to select something new, especially as I don’t eat meat. There were very few options and no dedicated vegetarian dishes on the menu, which was disappointing.
On a positive note, when I mentioned that we wouldn’t be dining at the hotel the next evening, they kindly offered us the option to dine at one of their other hotels for a buffet dinner, which was a thoughtful gesture.
Overall, while the hotel has a lot going for it in terms of ambiance and views, the dining experience, especially for non-meat eaters, could be improved. Some better staff training and more inclusive menu options would make a big difference.
naif #
What truly stood out during my stay was Mohamed’s professionalism and kindness. overbearing, and his calm, respectful attitude made a big difference. It’s rare to come across service like that much appreciated.
SCOTT K
My wife and I stayed for four nights, and it was a great experience. Splendid location with local bars about, but not too noisy. We moved rooms into a jnr suite (thank you VV), which was even more luxurious.
Breakfast deal only for us, but the breakfasts were very good. We did order some room service pizza, which was also good.
Well recommended.
My Booking
