Petrica Rusu
I had a wonderful stay at Hotel Villa del Mar. The hotel was clean, comfortable, and beautifully maintained. The staff were exceptionally friendly, professional, and always willing to help, making me feel welcome throughout my stay. The atmosphere was relaxing, and the attention to detail really enhanced the overall experience. The location was convenient, and the facilities were excellent. I truly enjoyed my holiday and would highly recommend this hotel to anyone looking for a pleasant and memorable stay. Thank you to the entire team for their outstanding hospitality!
david robbins
I gave this hotel 3 • We have been to this hotel previous and I think it was a 5 • I think that it’s under new management because male person comes across as abrupt at reception .
Myself is partially disabled when we arrived we were booked in and given our room number etc at this time it seemed busy we were on the 3rd floor and had to wait for the lift to serve 9 floors as the 2nd was out of order this caused delays getting to your room speaking with other customers this has been the case since October another customer said it was the same in February last year !
When my wife went to reception as we were there for 10 days enquired about the lift she was told DUNNO ?? Abruptly.
Apart from this there was no issue room was spotless sheets changed daily etc , Dining area also could not complain staff went above and beyond, a special Thankyou to Venetta she made our stay complete Thankyou x
Maria leusca-feher
This was the first time we visited Benidorm and stayed at Villa Del Mar Hotel and we were very pleased with our stay. All staff was very friendly and no ask was too much trouble! Thank you to everyone but, big thank you to Angie from reception who helped us changing from a disabled room to a see side view room!!! Special thanks to Gina and Dorina from restaurant, they dis make a difference to our stay!!!
What a wonderful experience! We can't wait to be back again!
Joseph Francis
We stayed here for 9 nights in a beachfront hotel with an amazing sea view. Our room was a decent size, with an ensuite bathroom and a jacuzzi, which was a really nice touch. However, the shower design wasn’t great, as the lack of a proper shower door often caused the bathroom to flood.
Unfortunately, the hotel fell short in several areas downstairs. The outdoor pool was very small and freezing cold, and the pool bar was closed during our stay. There is also a rooftop pool, but you have to pay extra to use it, which feels unfair when staying all-inclusive.
The entertainment room in the basement was unusable due to a very strong unpleasant smell. We stepped out of the lift, noticed it immediately, and went straight back upstairs. Speaking of lifts, only one was working throughout our stay, which meant long waits and frequent queues. If you were on a middle floor, it was often already full by the time it reached you—very inconvenient.
On a more positive note, the restaurant was a highlight. It offered a wide selection of food in a buffet-style setup. As a fussy eater, I always managed to find something I enjoyed. The restaurant staff were friendly and helpful, and the bar next door was also a nice addition.
Overall, while the room and food were good, the hotel facilities and maintenance issues let the experience down.
Charlotte Ward
We have just finished our holiday here and had an absolutely fantastic time. All the staff were lovely and helpful and the room was spotless. We got the jacuzzi room which was incredible and the sea view is to die for. We had breakfast included and we were amazed at the selection as I haven't seen another hotel with so much choice and everything was so tasty. The rooftop bar had the best views watching the sunset and the drinks were very tasty especially the melon mojito! The location is really good, there are multiple bars and restaurants on the same street and it is a short walk into the old town and there is a small market a few minutes down let alone being opposite the beach and it is quite a quiet area which was really nice. Overall the time we had was amazing and I would definitely stay again. Thank you so much!