Loreine Ali
We stayed at Vila Gale Cerro Alagoa for 10 nights in August. We had a lovely time. The hotel is in a good location. It’s near the shops and about 10mins walk down to the beach. The food was excellent! There is a themed menu every night. We particularly liked the Cuban and the Seafood night. Breakfast can get very busy. My child with food allergies was well catered for as they have the grill for meats and fish too. The chefs have been helpful when asked about allergens in each dish. An allergen card would have solved this. The staff were great. The room was clean but could do with a deep clean from time to time, has enough space for the 3 of us, the decor a bit outdated, the beds and pillows were comfortable. There is a fridge and safe. There is a small balcony, however it lacks privacy as it is too close to the other balconies. There was evening entertainment but isn’t much. There is a small play area for the children. Good sized pool. Overall, it was a good holiday and we would go back again.
Keri Roblin
Lovely hotel with lovely staff. We went B&B only, but the breakfast buffet was excellent. Everything from fresh fruit up to a traditional fry-up. Everyone was catered for. The hotel was spotless, including pool and bar areas. Very convenient location for walking into the Old Town, or down to the zoo known as 'The Strip'! A tourist train stops outside if you don't fancy a walk. Plenty of local restaurants and fast-food places nearby also. We thoroughly enjoyed our stay here.
Daniel Leth
A little old hotel and clientele 60% is +65 of age. Smally carpet and we had to change room because of the small.
The are okay, got what you need, okay beds, rooms are small, even the ones with balcony.
Service was on point, clean rooms, good receptionist and brunch staff working extremely hard to service you.
Breakfast is lowest quality you can get in Algarve. It's noisy and you have to queue to get pancake, omelette, toast and coffee because the food disposal is too small compared to so many people the hotel has to serve.
Both pools were great with a small playground for kids or young people. The location of the kids arena is perfect, 10 meters away from the pool so not so noisy.
Good parking and close to the city center, it's on the top of hill, so expect a hard walk home after dinner and drinks.
The gym is out of date like the rest of the hotel, it has the minimum equipment and some machines don't work.
William Magill
Great location. Friendly and helpful staff. Pool area is great. Breakfast is good. It has a nice spa and gym area. We had a very nice and chilled stay!
Constructive criticism - If you are not half board, the restaurant is not good value for money for dinner. A lot of balconys have zero privacy ( I can see into 30 other balconies, and they can see into mine)(some of the balconies have partitions either side, so maybe ask for that at booking).
I'd definitly recommend staying here if you don't mind those last 2 negatives!
Romeu Varela
The pools are very good, they are very clean! If you're looking for an apartment, and you want to cook, the kitchenette is not recommended, the fridge doesn't work well (it's not so cold), the stove isn't modern and takes a lot to be cold again.