Elena Šonaja
The interior is full of bold colors and decorations, which some might enjoy, but I found it a bit too much, quite overdone. The rooms are nice, but they feel more homey than hotel-like.
The staff were very friendly and helpful, which I truly appreciated.
However, I was honestly shocked that the Wi-Fi wasn’t free — you have to pay €10 per device for 7 days, so for three devices we paid €30 during a stay in a five-star all-inclusive hotel. That’s just absurd.
The food wasn’t very diverse, though you can still find something decent to eat. The fruit selection was quite limited.
We specifically chose this hotel because it advertised an indoor pool, since we were visiting in October and didn’t expect to swim in the sea (which actually turned out great when the weather was nice). But when it got colder, the indoor pool was closed for the entire week, which was very disappointing. The outdoor pools were freezing cold — you really couldn’t get in.
That said, I did enjoy my stay overall. The organized trips were amazing — we went on a pirate boat cruise and the Manavgat tour, both were very well organized, fun, and I got to see a lot of beautiful places. These are just some things I wasn’t too impressed with, but overall, it was still a nice experience.
Vlada Shevchuk
The staff are so good!! Very professional and kind. The pools are so big and warm. There is a lot of tasty food and food choices. The rooms are very big and comfy, with a very good view of sea and pools. Also there is a lot of shops on the hotel territory, with very good prices and quality. The hotel are so clean and big, and the lifts are so fast. Also the hotel is well decorated and have a lot of plants. I will definitely come here again!!!
Maria Lilliendahl Elkjær Schmidt
⭐ Review of Vikingen Infinity Resort – A disappointing experience
We have travelled to Turkey many times and have generally been very satisfied, but unfortunately, this trip did not live up to our expectations.
The room
We were four people but were placed in a very small room, barely suitable for three. It was not prepared for four guests – only two glasses, two cups, and two towels. After complaining at reception, we were given a folding bed, but the space remained very cramped, and our suitcases had to stay on the floor. The sea view was beautiful, but looking to the sides revealed a dump site and a busy road, making it impossible to enjoy the balcony – which only had two chairs emphasizing that this room was NOT meant for 3 yet alone 4 people.
Cleanliness and noise
Cleaning was far below standard. On arrival, there was an unused tampon on the floor – and even after I mentioned it, it remained there on day ten. We could hear loud banging noises from the elevator all night, and the cleaning staff were noisy early in the morning. There were no “Do Not Disturb” signs, and staff would knock and enter the room even when we clearly said no. One particularly uncomfortable incident was when a cleaner leaned her head onto our balcony from the neighbouring room while our daughter was sitting there early in the morning – completely unacceptable.
Surroundings and service
The hotel grounds appear attractive at first, but the traffic noise is constant even by the pools. The overall service level was low, and trash, cups, and used diapers were scattered around the pool area. There were too few bins, and the staff seemed indifferent. Bartenders were slow and unfriendly, while a few Indonesian employees were very kind and helpful – sadly, we witnessed them being treated poorly by their Turkish colleagues, which was uncomfortable to watch.
Food and experiences
The food selection was large but bland and tasteless, and we ended up eating out several times. In the hotel shop, we had a very unpleasant experience. A woman with short red hair shouted at our children (8 and 11 years old) simply because they asked about prices – which were not displayed anywhere. When I approached her to ask about the situation, she shouted at me as well. It was extremely unprofessional, and we chose to shop elsewhere.
Entertainment
Our children enjoyed the mini disco, but the rest of the shows were repetitive, with the same dances performed in different costumes.
Overall Impression
The only positives were the nice sea view, the many pools, and the time we enjoyed as a family. Otherwise, the hotel was a major disappointment. We cannot recommend Vikingen Infinity Resort, and we will never return. It does not deserve its five-star rating, I would rate it 2 at highest.
Milena
A very good, high-quality hotel – beautiful marble, a very attractive and elegant lobby and reception. Plenty of attractions at the hotel, including a choice of à la carte restaurants once a week – Italian or Mexican (elegant!). The food is delicious, with a wide selection and interesting themed dinner options (e.g., an evening with typical Turkish cuisine). You could say it's literally a small town – it has everything. A spa, a hairdresser, a beauty salon, souvenir and clothing shops… luxurious rooms, a beautiful sea view. Great attractions, fun events during the day, delicious food… A fantastic hotel with incredibly friendly staff.🤩
Kristina K
This is the most terrible hotel!!! When we checked into the room, there were blankets and shower gel. The carpet is dirty, all stained old. The food is disgusting, I took grilled fish, it was rotten, the smell was terrible! Every day the same children ate only fast food of other food there were no cakes just plastic tasteless no taste! There are no fruits, no watermelons, no melons, no strawberries, nothing at all, only apples, oranges, tangerines and bananas. In the main restaurant there were no plates and forks all the time, you had to wait when they brought plates, they were constantly dirty and greasy, you had to go through a bunch of dishes to find a plate and a clean fork. in bars it stinks of cheap alcohol like ,The smell of "dirty" alcohol - the racks are always sticky and dirty. On the beach, in the bar where the corner is the chicken - Mice are running and there were mice on the roof too, it's just horrible. There were always no cutlery in the beach restaurant and the dishes were all dirty and greasy. People just stood waiting for a fork and ate with their hands. A large number of Russian people are impolite who have never seen food and alcohol. Everyone is pushing to shout and swear. In restaurants they just raid on food and push everyone, even children!!! Coffee machines are not working all the time!! The sauna in a very deplorable condition worked only 2 out of 3 and constantly turned off from one to another!! The hotel staff is rude and rude, they don't understand English!!! They want everyone to speak Russian!!! Women in this hotel are not safe to be insulted and the security does not care !!! The entertainment is just terrible, the children's disco is the same thing. The show is not interesting at all! It's impossible to sleep early in the morning, the cleaning lady constantly shouts and they enter the room !!! This hotel is not 5 stars, this hotel should be given -0 stars!! This is the worst ruined vacation!! I don't recommend it to anyone!!! Smoking everywhere like Biggest Smoking area not possible open windows balcony because it’s Smoking smell!!! Horrible!!!!
My Booking
