natasha richardson
We recently returned from a 5-day stay. This type of accommodation isn’t usually our first choice, but we wanted a budget-friendly getaway for our anniversary and decided to give it a try. We brought our baby along, and despite some reviews mentioning restrictions on inflatables, we had no issues using a baby pool float (seat), which was a relief. However older kids would be bored as it is a typical adults relaxing resort.
The staff were friendly and helpful whenever we needed assistance. However, the hotel could definitely benefit from a thorough deep clean—especially the apartment floors, as they left our socks black almost immediately.
We didn’t eat at the hotel, so we can’t comment on the food. That said, there’s a lovely bakery just around the corner with very friendly staff, which we really appreciated.
The area is fine if you enjoy hill walks or don’t mind relying on taxis. If you’re someone who prefers to stay local and relax, there are plenty of nearby bars and places to enjoy a drink. The resort itself was a bit too quiet for our liking, and overall, while we enjoyed our stay, we wouldn’t choose to return to this area and especially not with my older son as he would have been very bored!
Chloe Restrick
I would never return to this hotel — it was a deeply disappointing experience.
The staff, in general, were rude and unhelpful, with one lifeguard in particular standing out for all the wrong reasons. He repeatedly prevented my son from using his inflatable and pool toys, even when the pool was completely empty. Strangely, these items are sold at the hotel, yet their use is prohibited — a complete contradiction and very frustrating for families.
What was even more concerning was the lifeguard's behavior. He was often absent from his post or distracted on his phone. It was clear that his focus was not on guest safety, which is especially troubling for families with young children who are not confident swimmers.
The enforcement of rules around the pool was inconsistent and unfair. While my child was scolded for having toys in the water, other guests were allowed to blast loud music — something that was supposedly also against the rules. This double standard was infuriating.
This hotel is absolutely not child-friendly. The lack of supervision, poor staff attitude, and mixed messaging about pool safety make it unsuitable for families. If you have young children or are expecting a relaxing, welcoming environment, I strongly advise you to stay elsewhere.
Janine Clayton
Just returned from a weeks stay at Vigilia apartments, was slightly nervous when dropped off , late at night, approximately 50 meters away and seemed like we were dropped at a shopping mall, however , quickly reassured and reception found, security guard on shift at the time was lovely, very helpful and welcoming,
We had 2 rooms, 124 and 162, both rooms were lovely and clean, very spacious, no balcony, ( but we knew that when we booked)
Very pleasantly surprised in the morning, the stunning sea views, absolutely amazing.
The pool on the top floor was the one we used and sunbathed by, was very cold but refreshing , the sun beds were comfortable enough, with plenty of availability along with parasols etc, the lifeguards on duty were pleasant and professional,
We had a bar snack at lunch time, reasonably priced and good value,
No glasses allowed by the pool so it was plastic cups and takeaway containers,
No ball games allowed in the pool , seemed strange but understandable as the pool is not too big and there are holiday makers that don’t want splashing or disturbing, rules are rules.
Had a buffet breakfast one morning , €10.60 per person, food wasn’t the best tbh, bacon was stuck to the baking tray, beans were cold, hash browns crunchy , however, stock was replenished around 930 with fresh food, maybe worth noting to go for breakfast a little later on.
We used the local supermarket and coffee shops, had a couple of breakfasts out, really reasonably priced, there are a couple of restaurants close by and worth a visit,
Lidl is a 3 minute walk away and stocks the majority of what you may need for a budget self catering holiday,
The location of the apartments are perfect, but VERY hilly and are surrounded by residential buildings and locals, (some of whom were disgruntled the English were in town)
We took the bus into Adeje for the day, was very busy and very expensive and we were glad to get back to our quieter apartment and location.
These apartments are perfect for a quiet holiday, in the sun,
If it’s party capital you’re after, you will need to stay elsewhere or travel by bus or taxi for the nightlife.
Overall, we had a lovely week, the weather was perfect, lots of sunshine and a very welcome break.
Tamlyn Perry
Perfect location with bus and taxi rank right outside.. Rooms are clean and have all you need in the kitchen.. Staff are very friendly.. Located ontop of a shopping mall, so very handy.. Rooms can get quite hot so make sure to keep doors open for coolness as no air con
Carol O'Flaherty
Cheap and cheerful, everything you need for a week self catered, quite echo-y if people are being loud, decent location for shops and buses, everywhere is very steep but lovely views. Apartments are clean, reception helpful, pool upstairs is very deep and cold but refreshing. Jacuzzi on the terrace as well with lovely views, drinks are reasonably priced similar to most places, would be good if the bar was open until 7 to watch the sunset. Enjoyable stay.