rhiannon richardson
Lovely clean and spacious apartment- we had a 2 bed. Very well supported for baby/toddler.. provided travel cot, baby bath and high chair free of charge- all of which were clean and well cared for.
Pool areas clean, although baby/ kids pool was pretty chilly!
We only had breakfasts here ( opted for bnb), decent breakfast options.
Staff all very friendly! Good location, easy to shop- lidl near by. Bus stop also close by, as well as walking distance to a fair few restaurants.
Only downside for me is that windows to bedrooms were on corridor side and at times people can be noisy coming and going, especially as it echoes due to the building shape.
Lorna cde
We came here on a budget self catering family holiday. The rooms were spacious. They were clean. The balcony overlooked a street and other building which wasn't a problem for us at all. The bathroom had a shower which was spacious with a rainfall shower head and regular shower head. The water did take a while to come through hot but that wasn't a issue for us. The housekeeping team were so pleasant and polite to us. The lady who greeted us on arrival was lovely she explained everything to us. The WiFi was slow but they do have a option to upgrade, however we chose not to. The apartments overlook a small shopping mall which was occasionally noisy in the evenings as the sound echoed, this isn't the fault of the apartments and they do have a noise policy in place. The pools were clean as were the areas around the pools. We spent most of our time at the pool on the lower level. It gets the sun in the morning and shaded in the afternoon which worked for our family. They do have a no inflatable rule unless you are a none swimmer in which case they allow armbands and rubber rings. One of our family don't swim and were told no inflatables until they realised she couldn't swim then the lifeguard apologised to us and allowed them. We found this to be very polite of them. The pools are very deep although the have a very small child pool on the 4th floor. There is also a hot tub on the 4th floor. They have gym and sauna facilities although we never used any of them. They also have a breakfast bar which we chose not to use. We enjoyed our stay and it suited our needs. The beds were comfortable too.
Kelly Webb
A great base with friends on a week long holiday. Breakfast was simple could do with some pastries and melon regularly.
Coffee machine serves a decent coffee.
Staff all friendly and happy.
When our boiler shorted they came and fixed it immediately.
Ground floor pool free from children was enjoyable. And the top sun terrace has amazing views. All round would recommend.
Mike Bayley
The complex has seen better days and unfortunately some areas aren't cleaned very well. The room is comfortable enough, though lacking air con and very tired furniture, kitchen. The roof terrace is great for sun bathing with decent sun beds. Plus the roof top restaurant is good. Location is it's strength. Good restaurants nearby and fantastic views across to Los Gigantes.
natasha richardson
We recently returned from a 5-day stay. This type of accommodation isn’t usually our first choice, but we wanted a budget-friendly getaway for our anniversary and decided to give it a try. We brought our baby along, and despite some reviews mentioning restrictions on inflatables, we had no issues using a baby pool float (seat), which was a relief. However older kids would be bored as it is a typical adults relaxing resort.
The staff were friendly and helpful whenever we needed assistance. However, the hotel could definitely benefit from a thorough deep clean—especially the apartment floors, as they left our socks black almost immediately.
We didn’t eat at the hotel, so we can’t comment on the food. That said, there’s a lovely bakery just around the corner with very friendly staff, which we really appreciated.
The area is fine if you enjoy hill walks or don’t mind relying on taxis. If you’re someone who prefers to stay local and relax, there are plenty of nearby bars and places to enjoy a drink. The resort itself was a bit too quiet for our liking, and overall, while we enjoyed our stay, we wouldn’t choose to return to this area and especially not with my older son as he would have been very bored!