Nina Davis
Great hotel and lovely food cannot fault it, staff are great if there is a problem they will help to resolve it straight away. Location is a bit poor but a beautiful place
Rachel Dawson
On arrival staff were happy and cheerful to greet us even in early hours of the morning with a bag of food due to the restaurants being closed with a drink and a sandwich.
During our stay we couldn’t fault anything, rooms were lovely, staff were excellent beyond what we were expected. During our stay one of our party had a bad turn due to choking at dinner but every staff member tried to help and we couldn’t have been more appreciative!! In particular to this incident there was one gentleman which was staff, with dark hair young and very polite he quickly tried his best to resolve this issue without hesitation🫶🏽
Staff were very friendly and we couldn’t have met nicer people during this stay which really made our holiday 10 times better. We can’t wait for our return and this is because of the staff and the hotel, I hope every single one of them get the praise they deserve. If I could leave higher than 5* review then I would!
There was also a lady with blonde curly hair that was just working at the hotel for a few weeks if I’m not mistaking. She went above and beyond for us during our stay she will be remembered.
Fan Lang
Very satisfied by their food quality (salade, fresh juice, fruit, fish, all kinds of meat) and friendly & helpful staffs. My children give high rating to their Kids Club activities. The location is between Heraklion and Agios Nikolaos, but it is almost impossible to travel to the touristic sites at West of Crete (3 hr by car, single way). There is not much to see around hotel except a small but beautiful town Sisi. The 3 swimming pools are good, though not top level. Next to the sea but pity there is no sand beach nearby. The room (ours is a budget room) is very basic, this is one of the two reasons that I give 4 stars (another reason is the location).
Gary Shaw
This is not even close to a 5☆ hotel, and I could write reams of reasons to justify the comment, however, this was a thoroughly enjoyable 10 night stay.
The food is excellent, plentiful and a wide variety of options to please any palate.
The drinks are more than satisfactory, and again plentiful. No short measures at any time of day.
But my overriding memory will be the wonderful staff. One or two lemons, but vastly outweighed by the amazing, unflappable, warm and welcoming majority. What a class act. And a special mention to Manos, who is and amazingly socially gifted young man. A real pleasure to engage with.
Thank you all for an excellent stay in your hotel.
😀👍
Sarah Mount
Great resort. Not big, not small, perfect for families of kids under 10. Lovely location, great food. Would definitely go again. Rooms pretty good, beds pretty comfortable, rooms cleaned daily.
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