Charlotte Mountjoy (Charlie)
Best European hotel we've ever stayed in.
Service has been impeccable, pool area is immaculate, no dashing for sun beds.
Breakfast is everything you could ask for - we didn't dine in for dinner. We prefer to go out to a restaurant.
If we came back to Tenerife we wouldn't hesitate to book this hotel again.
2 more nights left here after a 2 week stay.
Siam park is a 15 min walk away.
Beach is about 5-10min walk. Which is immaculate again.
Veronica strip. Well. We didn't go. But it's here and if you want to be involved in that you can be and if you don't, it has very little impact on the hotel.
There is a supermarket and pharmacy across the road from the hotel.
The hotel is tucked away so you might miss it when you first look for it.
Emily Newark
Had the best week stay here! We had the standard eco room and there was not much more we could have asked for. Huge bed, effective air conditioning and lovely view. Cleaners do a deep clean everyday, pool area is immaculate, and staff go above and beyond. Cheap cocktails and even a happy hour! No rush for sunbeds too! Will be again soon :)
Location is 5 minute walk from the beach and 20 minute walk to the Golden Mile. Siam park also in walking distance!
lee neal
Absolutely loved this hotel. It was well looked after , clean , modern and so helpful.
Any activities can be booked from the reception. Live performance at night time, food was beautifully cooked in front of you.
Perfect location to EVERYTHING!
The best family run restaurant and pharmacy across the road .
Abirah Suresh
Such an amazing hotel, me and my friend stayed in room 517! The people are so welcoming and lovely and they definitely made our stay all the better! Wanted to give a special mention to René, Vanessa and the chefs who were so so nice and definitely made a positive impact on our holiday stay!! Had An amazing amazing time, thank you for your service - can't recommend this hotel enough!
Janine Wolfe
Let me start by saying that our welcome to the hotel was excellent for our 7 day stay. We were greeted by the friendliest lady. I didn't get her name, but she made our welcome amazing. Long blonde hair originally from Belgium. She greeted us with a glass of Prosecco. A big shout out to Rafu who made every morning he worked a great start to the day. The cleaning people were also amazing, so thank you.
Pros: location was easy to get to, and situated by grocery stores, restaurants, shops, and the beach. The property is maintained very well with beautiful plants.
The rooms are average nothing elaborate, but having a balcony was really nice. To operate safe, you will need to pay 18€ for a week or 3€ a day. Well worth it for a piece of mind. The beds and pillows are okay. To me they felt like two steps up from a pull out sofa mattress (in my opinion). Could be different in a suite.
Pool: Sun beds and pool were wonderful. Happy hour from 4-5 at the bar. You can rent large towels from the front desk for a deposit of 10€ a piece. There is a 2.50€ fee for a clean replacement.
Food: Breakfast was good. Dinner another story. Theme night was not like their commercials. If you are a foodie, I do not recommend. Not included are drinks including water. Definitely not a renowned French chef. French fries, onion rings, broccoli, cauliflower, cheeses, same salads or make your own. Show casing was a joke. Two proteins offered a night. Fish, hamburger, pork offered nothing else on plate.