Nadia
The hotel is great and I would recommend it again, except the minus points.
Although the guest could be more considerate to others. Therefore I wish the staff would say something about it.
First of all I love the cat! She’s very friendly and cute.
Second love all the plants in and around the hotel.
Third, the staff is very friendly and accommodating.
We were treated with a welcome drink and a lot of information about the area.
The floors in the room were not cleaned properly and almost everyday I have seen either alive or dead big cockroaches in the halls.
The breakfast is good and Rafa makes the best omelets.
The breakfast is a pluspoint.
Minus points (note that this is not allowed):
Guest smoking at the pool area, including vapes. Very annoying as the smoke enters the rooms.
Guest dive and do backflips which makes the water splash into the balconies if you sit there.
And the beds are being reserved by many people, by putting down a towel and going out or doing breakfasts, sometimes being occupied for several hours.
These minus points are not allowed according to the rules the hotel has set, yet the staff does not warn or take action against it.
So the point of an only adult hotel is not existent with this behavior of other guests.
Very loud and usually drunk teenagers.
Jim van Cappelle
We had a really enjoyable stay at this hotel. The room, service and general atmosphere is good. The rooms are clean and the staff are friendly. I want to give a special thank you to Mario who made us feel very welcome and gave us plenty of insight on what to do in the area. If you’re looking for a classy place with enough peace and hygiene then this is the place to go
Jane
Beautiful hotel and gardens the pool area is fabulous and there was always a good choice of food in the restaurant. The chef for show cooking is so happy and efficient.
The reception staff are amazing so friendly and most helpful they go above and beyond with their service to make every customers stay exceptional.
Eva Kimber
We've just had a great week at this fantastic hotel with our teenagers, hotel is immaculate, the staff are very helpful and friendly, the setting is perfect with all the trees and the pool and hot tub areas are great, loads of super comfy padded sun loungers we went half board and the food is lovely the location is nice and quiet away from the main strip and nice and safe, there is live music in the hotel every day in the evening plus good bars and shops nearby, the hotel is immaculate and the rooms very well set out, lovely comfy beds and a fridge and microwave the drinks prices are very reasonable aswell plus lovely lunches by the pool for 6 euros! You won't be disappointed
Julie Bowler
We have just come back from a week at the Vanilla Garden Boutique Hotel. We were greeted at reception by a lovely gentleman who immediately offered us a welcome drink. We chose a nice cold glass of cava.
The rooms are very spacious, we had a terrace with a table and chairs. There is a microwave, fridge and kettle in the room. There is a small charge for the safe. The bathroom is a good size with a walk in shower . There is a great hairdryer in the bathroom, unfortunately, the cable was not long enough to reach up to dry my hair. That said, this is my only negative point. The pool area is nice, lots of sunbeds, the pool itself isn't hot, it is aired so no freezing cold shocks getting in.
The food is lovely and the service is great. What a great bunch of young waiters and waitresses. I can't forget our maid, who kept our room and bathroom spic and span. I have to give a special mention to the chef Rafaela. That man is super cheerful, so polite and he makes the best omelettes.
We knew that the hotel was away from the strip, that's not our sort of night out. A 7-8 minute walk in the opposite direction and you are on Costa Adeje. Lots of bars and restaurants at a much slower pace than Playa de las Americas. It's simply a choice thing, whatever suits you.