Leo O'Callaghan
Loved it. From the moment we walked in the doors, we were treated so well. Check in was efficient and friendly. Our room was on the 5th floor but as the hotel is on a cliff, our floor was at street level, along with the reception, bar, restaurants etc. We had a beautiful room (502) with a huge balcony overlooking the cove and the pool area.
Breakfast was amazing. Could not fault it at all. Staff so friendly.
The bar serves food as well but the menu seemed limited. Same food each night. Again staff were brilliant.
They also have a "fancy" restaurant that you need to book in advance. The food here was incredible and the staff could not do enough for you.
Overall we enjoyed our stay in this wonderful hotel and would definitely recommend it to everyone.
Obadiah
A beautiful hotel with a lovely view. We took a yoga class, enjoyed the pool, and had a lovely vacation here. The attention to my dietary needs was excellent and the care and compassion of the staff was more than evident in everything they did. The hotel is located within easy walking distance of beaches, touristy shopping, and restaurants. The food at the hotel is excellent at all of the venues that we dined at, including the room service! We had a lovely time, thank you!
P.S. not a big deal, but the television system uses a portal which is so slow, and so frustrating that I gave up. The ability to stream my content to the TV would have been awesome, but it seems to be a wired connection and strangely enough I did not bring my HDMI cables with me...it was frustrating.
Shin Wang
This hotel is great overall. Rooms are little outdated but seem they have renovated recent years. Clean in the room and throughout the hotel. Staff is nice. The best selling point of this hotel is the View. Food in restaurant is good. Make sure to request to seat outdoor where you have the best eating experience.
Richie Sheldon
What an awesome few days in the Algarve. This is a great hotel and would highly recommend. The rooms are great and the pool area is nice, although i imagine it can get busy in peak season. Also a bit of a shame the private beach area is currently closed off.
We were well looked after and all the staff were excellent. We also happened to be there on my wifes birthday and we got cake and champagne delivered to the room and then a cake desert at dinner as well. They even sang happy birthday! Very spoiled.
All the restaurants were excellent and the breakfast is sooo good.
Didn't get to try the spa but the sauna was great, note you do need to book it.
Would definitely go back :)
Ning Zhan
We had an unforgettable stay at Tivoli Resort, thanks to the incredible customer service. I especially want to thank Mariana and Luminita at the guest service desk.
During our stay, I had a sudden health issue that required an emergency visit. Since we don’t speak Portuguese, Luminita immediately called multiple hospitals on my behalf, spending over an hour until she found a private hospital in Faro that could see me. She even lent me her personal phone so I could reach my insurance company in Canada.
The next day, when I needed a follow-up appointment, Mariana kindly helped me again by contacting the insurance company to make sure everything was approved. Later, when we checked out, we realized there was a mistake on our flight ticket. Mariana patiently contacted the airline and airport until the issue was solved.
The service here was beyond exceptional—every staff member we met was professional, patient, and truly guest-oriented. The resort itself is stunning, with the most beautiful views I’ve ever seen at a hotel. The breakfast buffet was excellent, with high-quality food and even champagne to enjoy.
We had such a wonderful experience and will definitely come back again. Highly recommended!
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