Milena Moorly
We really enjoyed our stay at this hotel.
The room was clean, comfortable with everything we needed. Especially we liked the direct access to swimming pool. The location was perfect — close to local attractions but still quiet and relaxing. Food was fresh and quite varied, everyone could find something for themselves.
Special thank to Anastasia who made our stay super welcoming and friendly. She was incredibly nice and helpful throughout our stay, always ready to assist with anything we needed.
I would definitely recommend it to anyone visiting the area!
Julka
Unfortunately, our stay at this hotel is not meeting our expectations. Right from the beginning, we find out that the city tax can only be paid in cash, which is quite inconvenient nowadays. In addition, the hotel’s website states that there is a shuttle bus to the beach, but once we arrive, we are told that such a service does not exist. We feel misled and disappointed, especially since this option was one of the main reasons we chose this hotel.
The biggest issue, however, is the staff. In the evening, after dinner, we order one drink each and sit down to play cards. We talk calmly, sometimes laugh, but we are not listening to music or making much noise. At one point, an older staff member comes over, starts shouting at us, threatening to throw us out of the hotel, and refuses to make more drinks. Instead of a polite request to keep our voices down, we are met with aggression and a lack of respect. Even worse, this man uses offensive language and behaves in a provocative way. We also notice that other guests experience similar problems – the same staff member takes beer away from tables and pours it out, creating unnecessary conflicts himself.
Younger waiters are polite and try to be helpful, but it is clear they are overworked. It is often difficult to get additional information from them, and at reception there is frequently no one available, or the staff are unable to answer even basic questions. This leaves guests feeling unsupported.
The hotel itself could have potential, but unfortunately, due to these shortcomings and the unpleasant behavior of some staff members, the atmosphere becomes very unfriendly. Instead of feeling welcome, we feel that guests are treated without respect or courtesy. This is a major drawback that overshadows any possible positives of the stay.
Peter Janssens
First time in Greece and didn't disappoint, great hotel, amazing staff, helpful and friendly. There is a good variety of food 3 times a day, coffee bar, cocktails, wine and beer + all sorts of non alcoholic beverages. Everyday maintenance of the big and private pools (early in the morning, so you can dive in after breakfast 👍🏻)
We went to look for peace, quiet and relaxation and we found it, thanks to the people who work there and made us feel at home after day 1.
I highly recommend it.
Andre Daniels
This holiday was booked with love holidays and Jet2 please refer to comments at the end of this review for important information which may influence your decision to book!
Firstly let me commend the Manager of this hotel "Stellios" his work and attention to our group of 10 made this holiday a success!
When we arrived on this holiday it was not the best start with the transfer dropping our group in the dark not at hotel (see love holidays comments below) Stellios was not at all happy with this and strongly advised us to complain he had went as far as leaving the food avaliable for our group to eat as we had arrived well past our expected arrival and the set diner time! THAT IS ATTENTION TO DETAIL! As you can see from my videos and pictures this is indeed a 4*hotel and the building and settings certainly deserve those stars!
Our problem arose a few days later because of the descriptions of facilities posted on UK websites (see below) which were not accurate and as we had children ranging from 2 to 16 bordem soon set in.
We spoke to love holidays! No joy even tho they had breached sales of goods act I went to talk with the manager Stellios and advised him of Love Holidays stance and showed him our recived responses. Stellios, under no obligations to himself or the hotel chain arranged for us all to be moved to the 5* sister hotel Filion hotel some 20 odd minutes walk (fit person) further into the hills (please refer my Google review on this hotel for further information)
Stellios made sure we were settled and kept up full contact during our stay with us seeing him almost daily and on many occasions goimg as far as ferrying us on our excursions to and from hotels and locations in his own personal car, Which is just unheard of. would recommend this hotel for Just Stellios alone but obviously that's not constructive.
This Hotel is perfect for couples and young adults but I would advise against it for the younger child only due to the lack of child play area, games, pool tables, table tennis games etc are not on site if these were installed then child bordem will not be a future issue but I believe this hotel is aimed as a more adult clientele. The Swim up room (as advertised by Love Holidays) is the star of the show (please refer to video) and IS exactly as described beautiful spacious rooms with Remote air conditioning in every room Flat screen TV in every room even a phone In the toilet! Full kitchens etc just a very nice high quality all around.
Food is served as usually done at hotels with breakfast lunch and dinner at the usual holiday hotel times with sandwichs and cakes usually left at the bar throughout the day and in addition ice-cream and soft drinks available around the clock! I walked into the bar/dinning area one morning around 3am and just helped myself to ice ream and apple juice no problems. The cleaners are exceptional end of story! Certain staff are used between hotels there was one person that stood out for all the wrong reasons "Alexander" you'll notice him tall with earing in his right ear actually told one of our party yes we could use all facilities in sister hotel but we could not eat there, This was confirmed untrue by the manager Stellios, if you ask for orange juice at the bar he will pour orange squash, with that sort of behaviour he definitely puts a bad light on the rest of the hard working team! In conclusion The quality of the hotel is definitely not in question and the manager Stellios is just about the best manager I have ever encountered I have been around the world and have never had such service from an individual ever. (in posted video you will see Stellios showing the room)
Please see Google review on Filion Hotel which is the Sister Hotel For T Hotel premium suites and our continued Holiday experience
Now the important information,
IF YOU LOVE A HOLIDAY DO NOT BOOK THROUGH LOVE HOLIDAYS!
Their information on their website is inaccurate and misleading due to me running out of space for this review I will go into further details in Filion Hotel review
Patrycja Rokita
The hotel is clean and very cozy, the staff cares about the well-being of their guests and the friendly atmosphere, especially Anastasia, who makes the best drinks and always greets you with a smile 🫶