werka bartosz
We were given a room on the -1 (room 2106) floor where the children’s bed smelled strongly of cat urine, and the odor was noticeable throughout the entire room. We reported it, and someone was supposed to come and refresh the room, but that person claimed there was no smell and did nothing about it. At 7 AM, we were woken up by a garbage truck right outside the window. The view was unfortunately terrible, but of course, if you want a better room, you have to pay extra—Ieven though the prices are already quite high. The outdoor heated pool looked cloudy and didn’t seem clean. The hotel itself looks decent at first glance, but it’s so big that you quickly notice a lot of flaws that need improvement. It’s easy to get lost—lots of elevators and rooms. The only real highlight was the restaurant where we had pizza—it was lovely, and they served really good coffee.
I would like to edit the review I previously posted, as it clearly brought positive results. The hotel staff responded very nicely, and we quickly received a new room — much larger and, most importantly, free of the unpleasant smell, which was crucial for us as we were traveling with small children.
I’m deducting one star due to the location — unfortunately, the street noise and the view from the window do not allow for a higher rating. That said, a big plus for the buses stopping right by the hotel, as well as the availability of restaurants, shops, and cafés nearby.
Thank you for the positive changes and the quick response ♥️
Alfred Breckner
This is a nice hotel. They offer a British breakfast.
The rooftop provides a lovely view and features two pools. Unfortunately, it was still too cold and windy to use them during our stay.
The indoor pool was small and had a very strong chlorine smell.
On the positive side, the service was very friendly.
Overall, things were satisfactory.
Raphaëlle C
I went there for a spa treatment and to enjoy the spa facilities (heated indoor & outdoor pools and sauna) as well as the rooftop pool for the day.
Starting with positive feedback: the spa staff is very professional and helpful, the receptionists showed us around and answered our queries; I also really enjoyed my massage and footscrub and left the massage room fully relaxed. Allen is a great professional. The spa staff are the only reason I would go back.
However, the rest of my experience was rather disappointing. The rooftop pool was taken over by a group of disrespectful teenagers who were throwing various items in the pool, spilled drinks on the floor etc; despite several complaints, the staff remained passive. This ruined the atmosphere for all trying to enjoy the area. Besides, the rooftop bar doesn't offer happy hour, whilst drinks ordered downstairs during the happy hour can be taken upstairs; this makes no sense.
Finally, the hotel requires some maintenance, including more regular cleaning of all the areas I have visited.
Setting aside the spa staff who, once again, was very professional, this hotel would benefit from its staff at reception and the bars being more considerate, attentive and responsive.
Herr Fries
We had a lovely stay at Solana Hotel & Spa. The room was clean and comfortable with a great view, and the breakfast was fresh and varied. A special mention goes to Dawa and the entire bar team — their service was truly outstanding and made us feel very welcome. The only downside was that the cleanliness around the pool area and in some corners of the hotel could be improved. Overall, a great experience and definitely worth recommending.
Gemma Taylor
Would suggest this hotel and location in Malta compared to St Paul’s bay and Valletta. The bus service is right outside hotel which is convenient and short walk to the best beach in Malta we saw. I found the staff very helpful and polite where I couldn’t fault their service. The only disappointment was one of the outside pools up top was shut and the bar was closed where we wasn’t informed of this prior to our stay ( not sure if being cleaned or seasonal ). We liked making use of the sauna downstairs and tried breakfast out for 12 euros one morning which was popular and busy. We had superior room which was very spacious but the bed was quite hard for me and my friend so sleep was disturbed and by sounds in our environment from generator, light flashing and noise down corridors. The reception is clean, comfy sofas to wait on and good service of drinks. I would suggest this hotel for a few nights
My Booking
